📌 Core Information
🔹 Job Title: Event Incident Report Writer
🔹 Company: Texas Rangers
🔹 Location: Arlington, TX
🔹 Job Type: Part-time
🔹 Category: Spectator Sports
🔹 Date Posted: May 27, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Investigating and documenting incidents during events at Globe Life Field and Choctaw Stadium
- Writing thorough and complete reports relating to incidents
- Collecting witness statements and documenting information from incident scenes
- Assisting in providing a safe environment for event operations
- Working with event staff and guests to gather information and resolve issues
ASSUMPTION: This role requires a high level of attention to detail, strong communication skills, and the ability to work effectively under pressure during events.
📋 Key Responsibilities
✅ Investigate complaints from guests, employees, contractors, and other individuals on Texas Rangers properties during events
✅ Respond to incidents from event staff and guests
✅ Work with staff members to write thorough and complete reports relating to incidents
✅ Collect witness statements from both event staff and guests
✅ Document information from incident scenes, including photographs and video as it pertains to incidents that require reports
✅ Attend event staff supervisor briefing before major events
✅ Assist in providing a safe environment for event operations
✅ Other duties as assigned
ASSUMPTION: The responsibilities of this role may vary depending on the specific events and incidents that occur during events at the stadiums.
🎯 Required Qualifications
Education: High school diploma or equivalent required
Experience: No specific experience required, but candidates with previous customer service or incident management experience are preferred
Required Skills:
- Effective computer and report writing skills
- Effective verbal and written communications skills
- Ability to follow complex instructions and manage multiple tasks
- Ability to work in a team setting and work alone with little direct oversight
- Good sound judgment, be objective, be dependable, be in control of emotions, be customer service oriented, be a person of integrity, and be professional while carrying out duties
- Ability to perform physical activities associated with the position, such as walking, standing, climbing stairs, climbing a ladder, and lifting up to 30 pounds
Preferred Skills:
- Experience with 24/7 incident management software
ASSUMPTION: Candidates should be comfortable working in a fast-paced environment and able to handle multiple tasks simultaneously.
💰 Compensation & Benefits
Salary Range: $12-$15 per hour (based on industry standards for part-time event staff positions)
Benefits:
- Opportunity to work at major sporting events
- Discounted tickets to Texas Rangers games
- Potential for career growth within the organization
Working Hours: Flexible schedule, including days, evenings, and nights for event operations
ASSUMPTION: The salary range provided is an estimate based on industry standards for part-time event staff positions. Actual compensation may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Spectator Sports. The Texas Rangers are a professional baseball team based in Arlington, Texas, and are part of Major League Baseball (MLB).
Company Size: 201-500 employees. Working for the Texas Rangers offers a unique opportunity to be part of a large, well-established organization with a passionate fan base.
Founded: The Texas Rangers were founded in 1961 and have been based in Arlington since 1972.
Company Description:
- The Texas Rangers are committed to providing a fun and safe atmosphere for families and fans at Globe Life Field, a passion for baseball that extends to all levels of ballpark staff, and a commitment by players and the front office to field a competitive team that plays to win.
- The organization values a sense of pride for the baseball team and finding a place you can call “home” among its employees.
- The Texas Rangers are dedicated to creating a positive work environment that fosters growth and development for its employees.
Company Specialties:
- Professional baseball operations
- Event management and operations
- Fan engagement and customer service
Company Website: http://www.texasrangers.com
ASSUMPTION: The Texas Rangers organization is focused on providing a high-quality experience for its fans and employees, with a strong emphasis on customer service and teamwork.
📊 Role Analysis
Career Level: Entry-level. This role is an excellent starting point for individuals interested in a career in event management, customer service, or incident management.
Reporting Structure: The Event Incident Report Writer will report directly to the Venue Operations Department.
Work Arrangement: This is a part-time, on-site position with a flexible schedule, including days, evenings, and nights for event operations.
Growth Opportunities:
- Gain experience in event management and incident response
- Develop strong communication and report writing skills
- Potential for career growth within the organization, such as full-time positions or promotions
ASSUMPTION: This role offers an excellent opportunity for individuals looking to gain experience in the sports industry or event management field.
🌍 Location & Work Environment
Office Type: Sports venue. The Event Incident Report Writer will work primarily at Globe Life Field and Choctaw Stadium in Arlington, Texas.
Office Location(s): 734 Stadium Dr, Arlington, Texas 76011, US
Geographic Context:
- Arlington is located in the Dallas-Fort Worth metropolitan area, offering a variety of cultural, entertainment, and recreational opportunities
- The Texas Rangers are a popular and well-supported sports team in the region
- The stadiums are easily accessible by public transportation and major highways
Work Schedule: Flexible schedule, including days, evenings, and nights for event operations. The work schedule may vary depending on the event schedule.
ASSUMPTION: The work environment can be fast-paced and dynamic, with a high level of activity during events. Candidates should be comfortable working in a busy, high-pressure environment.
💼 Interview & Application Insights
Typical Process:
- Submit application through the provided link
- Phone or video screen with the hiring manager
- In-person or virtual interview with the hiring manager and/or other team members
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Problem-solving skills and ability to handle multiple tasks simultaneously
- Communication and report writing skills
- Customer service orientation and ability to work effectively with guests and staff
- Attention to detail and ability to work under pressure
Application Tips:
- Tailor your resume to highlight relevant skills and experiences, such as customer service, incident management, or event management
- Prepare examples of how you have handled challenging situations or incidents in the past
- Demonstrate your passion for baseball and the Texas Rangers organization during the interview
ATS Keywords: Incident management, report writing, customer service, event management, problem-solving, communication, teamwork, attention to detail
ASSUMPTION: The application process for this role may be competitive, and candidates should highlight their relevant skills and experiences to increase their chances of success.
🛠️ Tools & Technologies
- 24/7 incident management software (if applicable)
- Computer with internet access for report writing and communication
- Smartphone for communication and documentation
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the organization's needs and the candidate's skills and experiences.
👔 Cultural Fit Considerations
Company Values:
- Passion for baseball
- Customer focus
- Teamwork
- Integrity
- Professionalism
Work Style:
- Fast-paced and dynamic work environment
- Ability to work independently and as part of a team
- Flexible schedule, including days, evenings, and nights for event operations
- Comfortable working in a high-pressure environment
Self-Assessment Questions:
- Do you have a passion for baseball and the Texas Rangers organization?
- Are you comfortable working in a fast-paced, high-pressure environment?
- Do you possess strong communication and report writing skills?
- Are you able to work effectively with guests and staff to gather information and resolve issues?
ASSUMPTION: Candidates who are passionate about baseball, possess strong communication skills, and are comfortable working in a fast-paced environment are likely to be a good fit for this role.
⚠️ Potential Challenges
- Working flexible schedules, including days, evenings, and nights for event operations
- Handling multiple tasks simultaneously during events
- Dealing with challenging or upset guests during incidents
- Working in a high-pressure environment with tight deadlines
ASSUMPTION: The potential challenges of this role are outweighed by the opportunity to gain valuable experience in event management and incident response, as well as the chance to work at major sporting events.
📈 Similar Roles Comparison
- Event Security Officer: Focuses on maintaining a safe environment for guests and staff, rather than incident investigation and report writing
- Event Operations Manager: Oversees the overall event operations, rather than focusing on incident management and report writing
- Customer Service Representative: Focuses on assisting guests with inquiries and resolving issues, rather than incident investigation and report writing
ASSUMPTION: The Event Incident Report Writer role is unique in its focus on incident investigation and report writing, and offers a valuable opportunity for candidates interested in a career in event management or incident response.
📝 Sample Projects
- Investigating a guest complaint regarding a lost item and documenting the incident in a report
- Responding to an incident involving a disruptive guest and documenting the incident in a report
- Attending an event staff supervisor briefing before a major event and contributing to the planning and preparation process
ASSUMPTION: The specific projects and incidents that the Event Incident Report Writer may encounter will vary depending on the events and situations that arise during events at the stadiums.
❓ Key Questions to Ask During Interview
- What are the most common types of incidents that occur during events at the stadiums?
- How does the Venue Operations Department support the Event Incident Report Writer in their role?
- What opportunities are there for growth and development within the organization?
- How does the organization support work-life balance for its employees?
- What is the typical career path for someone in this role?
ASSUMPTION: Asking thoughtful and relevant questions during the interview process demonstrates a candidate's interest in the role and the organization, and can help them make an informed decision about the opportunity.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant skills and experiences, such as customer service, incident management, or event management
- Prepare examples of how you have handled challenging situations or incidents in the past
- Demonstrate your passion for baseball and the Texas Rangers organization during the interview
- Follow up with the hiring manager within one week of submitting your application to confirm receipt and express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
