📌 Core Information
🔹 Job Title: Event Marketing Agent (FT) - *$1,000 Sign-On Potential* (expected pay $21K-$76K annually)*
🔹 Company: Hyatt Vacation Ownership
🔹 Location: HVC Sacramento AMS
🔹 Job Type: Full-Time
🔹 Category: Hospitality - Marketing & Sales
🔹 Date Posted: May 13, 2025
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Assisting in providing experiences and events to create memorable vacation memories
- Scheduling sales presentations and offering vacation packages to guests at events and off-site locations
- Exceeding budgeted sales presentations and volume production goals
- Ensuring guests meet eligibility requirements and are open to learning about products and services
ASSUMPTION: This role involves a high level of customer interaction and sales focus, with a strong emphasis on exceeding production goals.
📋 Key Responsibilities
✅ Schedule sales presentations or offer specially priced vacation packages to guests attending an event and at off-site locations such as shopping malls and airports
✅ Provide the highest level of service to exceed budgeted sales presentations and volume production goals
✅ Ensure that all guests who attend a sales presentation or purchase a vacation package meet eligibility requirements and are open to learning more about products and services
✅ Welcome and greet guests, anticipate and address their needs, interact with colleagues and guests professionally and promptly, contribute to team goals, and always follow company policies and safety procedures
ASSUMPTION: This role requires strong communication skills, active listening, and the ability to work well under pressure in a fast-paced environment.
🎯 Required Qualifications
Education: High school diploma or equivalent (GED)
Experience: None specified, but sales or customer service experience is preferred
Required Skills:
- Strong communication and interpersonal skills
- Sales or customer service experience
- Ability to work various shifts, including holidays and weekends
- Physical ability to stand, sit, or walk for extended periods, reach overhead, and below the knees, and perform bending, twisting, pulling, and stooping
Preferred Skills:
- Telemarketing and/or sales experience
ASSUMPTION: While not explicitly stated, it is assumed that candidates should possess strong sales skills and be comfortable working in a high-pressure, customer-facing environment.
💰 Compensation & Benefits
Salary Range: $21,000 - $76,600 annually (base wage of $18.67 per hour + production pay)
Benefits:
- Medical, Dental, Vision, and 401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
Working Hours: Full-time (40 hours per week), with shifts including evenings, weekends, and holidays
ASSUMPTION: The salary range provided is inclusive of production pay, and the actual base wage is $18.67 per hour. Additionally, the role offers a $1,000 sign-on bonus with specific terms and conditions.
📌 Applicant Insights
🔍 Company Context
Industry: Hospitality - Vacation Ownership
Company Size: 1,001-5,000 employees
Founded: 1994
Company Description:
- Hyatt Vacation Ownership offers access to global travel experiences through a diverse portfolio of boutique residential-style retreats in unique destinations
- Complementing a distinctive collection of upscale vacation ownership properties, they deliver a lifetime of great vacations with a range of options to fit every traveler, every year
- Hyatt Vacation Ownership markets and manages shared ownership resorts, offering travelers both rental and ownership opportunities
Company Specialties:
- Vacation Ownership
- Real Estate Sales
- Customer Service
- Resort Operations
- Sales
- Marketing
- Call Center
- Corporate
- Guest Services
Company Website: http://www.hvocareers.com
ASSUMPTION: Hyatt Vacation Ownership is a well-established company in the hospitality industry, focusing on vacation ownership and providing global travel experiences.
📊 Role Analysis
Career Level: Entry-Level
Reporting Structure: This role reports to the Marketing Manager or a similar supervisory position
Work Arrangement: On-site, with a flexible schedule including evenings, weekends, and holidays
Growth Opportunities:
- Progression to higher-level marketing or sales positions within the company
- Expansion of responsibilities and leadership opportunities
- Potential to work at various Hyatt Vacation Ownership locations worldwide
ASSUMPTION: This role offers opportunities for career growth and development within the hospitality industry, with a focus on marketing and sales.
🌍 Location & Work Environment
Office Type: On-site at the HVC Sacramento AMS location
Office Location(s): HVC Sacramento AMS
Geographic Context:
- HVC Sacramento AMS is located in the United States
- The role may involve traveling to off-site locations such as shopping malls and airports
- The work environment is fast-paced, customer-facing, and focused on sales and customer service
Work Schedule: Full-time, with a flexible schedule including evenings, weekends, and holidays
ASSUMPTION: The work environment is dynamic and customer-focused, with a strong emphasis on sales and customer service.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Background and drug screening (if required)
- Job offer and onboarding
Key Assessment Areas:
- Sales skills and customer service experience
- Communication and interpersonal skills
- Ability to work well under pressure and in a fast-paced environment
- Availability to work various shifts, including holidays and weekends
Application Tips:
- Highlight relevant sales or customer service experience in your resume
- Tailor your cover letter to demonstrate your enthusiasm for sales and customer service, as well as your ability to work well under pressure
- Prepare examples of your sales achievements or customer service successes
ATS Keywords: Sales, Customer Service, Marketing, Event Coordination, Guest Experience, Production Goals, Eligibility Requirements, Teamwork, Company Policies, Safety Procedures
ASSUMPTION: The application process may involve multiple interviews and assessments focused on sales skills, customer service experience, and the ability to work well under pressure.
🛠️ Tools & Technologies
- Customer Relationship Management (CRM) software
- Sales presentation materials and technology
- Company-specific software and systems
ASSUMPTION: The role may require the use of various tools and technologies to manage sales presentations, track customer interactions, and maintain company records.
👔 Cultural Fit Considerations
Company Values:
- Authentic Hospitality
- Integrity
- Loyalty
- Respect
- Empowerment
Work Style:
- Fast-paced and customer-focused
- Results-driven and sales-oriented
- Team-oriented and collaborative
Self-Assessment Questions:
- Do I have strong sales skills and enjoy working in a fast-paced, customer-facing environment?
- Am I comfortable working various shifts, including evenings, weekends, and holidays?
- Do I possess the ability to work well under pressure and exceed production goals?
ASSUMPTION: Hyatt Vacation Ownership values employees who are authentic, integrity-driven, loyal, respectful, and empowered to deliver exceptional customer service and exceed sales goals.
⚠️ Potential Challenges
- Working in a high-pressure, fast-paced sales environment
- Meeting and exceeding production goals consistently
- Managing customer expectations and ensuring they meet eligibility requirements
- Adapting to a flexible work schedule, including evenings, weekends, and holidays
ASSUMPTION: This role presents challenges related to sales performance, customer management, and work-life balance.
📈 Similar Roles Comparison
- Event Marketing Agent vs. Event Coordinator: The Event Marketing Agent role focuses more on sales and customer acquisition, while the Event Coordinator role may involve more event planning and logistics
- Industry-specific context: The hospitality industry, particularly vacation ownership, requires strong sales skills and customer service experience
- Career path comparison: This role can lead to opportunities in marketing, sales, or management within the hospitality industry
ASSUMPTION: This role is similar to other event marketing or sales positions within the hospitality industry, with a focus on customer acquisition and sales performance.
📝 Sample Projects
- Planning and executing a successful sales event at a shopping mall or airport
- Developing and implementing a targeted marketing campaign to attract new customers
- Creating and presenting a compelling sales presentation that exceeds production goals
ASSUMPTION: Sample projects for this role may involve event planning, marketing strategy, and sales presentation development and delivery.
❓ Key Questions to Ask During Interview
- What are the key performance indicators (KPIs) for this role, and how are they tracked?
- How does the company support employees in achieving and exceeding production goals?
- What opportunities are there for growth and development within the company?
- How does the company ensure that employees maintain a healthy work-life balance, given the flexible schedule?
- What is the company culture like, and how does it support employees in delivering exceptional customer service?
ASSUMPTION: Interview questions should focus on sales performance, company support, growth opportunities, work-life balance, and company culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant sales or customer service experience and skills
- Write a cover letter expressing your enthusiasm for sales and customer service, as well as your ability to work well under pressure
- Prepare examples of your sales achievements or customer service successes
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
