Field Marketing Representative

📌 Core Information

🔹 Job Title: Field Marketing Representative

🔹 Company: Twin Valley Telephone Inc

🔹 Location: Mulvane, Kansas, United States

🔹 Job Type: On-site

🔹 Category: Telecommunications

🔹 Date Posted: June 19, 2025

🔹 Experience Level: Entry-level to 2 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Generating revenue through growing residential broadband and telecommunications services clients
• Community relations through organizing and staffing events
• Collaborating with various departments to ensure order completion and drive lead generation
• Maintaining a high level of knowledge about the company’s residential products and services

ASSUMPTION: This role requires a balance of sales, customer service, and community engagement skills. Success in this position will depend on the candidate's ability to build rapport with customers, understand their needs, and effectively communicate the benefits of the company's services.

📋 Key Responsibilities

✅ Generate revenue by growing new and existing residential broadband and telecommunications services clients

✅ Organize and staff community events to enhance the company's presence and reputation

✅ Collaborate with other departments to ensure order completion and drive lead generation

✅ Maintain a high level of knowledge about the company’s residential products and services

✅ Manage contacts, opportunities, and sales activity via CRM and other software accurately and timely

✅ Plan and organize events or coordinate with community partners to participate in local events

✅ Assist with competitive research and reporting

ASSUMPTION: The role may require working flexible hours, including evenings and weekends, to accommodate community events and customer needs.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: 1-3 years of customer service and sales experience preferred

Required Skills:

• Sales acumen: Identifying and pursuing sales leads, closing deals, and achieving sales quotas
• Collaborative skills: Working effectively with other departments and community partners
• Technical skills: Developing and maintaining a high level of knowledge about the company’s residential products and services
• Customer service skills: Partnering with customers to understand their needs and objectives, and assisting them with new service requests and service plan changes
• Administrative skills: Managing contacts, opportunities, and sales activity via CRM and other software accurately and timely, planning and organizing events, and assisting with competitive research and reporting

Preferred Skills:

• Experience with office productivity software (email, calendar, word processing, spreadsheets, presentation software, etc.)

ASSUMPTION: While not explicitly stated, proficiency in using CRM software and other relevant tools is expected for this role.

💰 Compensation & Benefits

Salary Range: $30,000 - $40,000 per year (Based on industry standards for entry-level sales positions in the telecommunications industry in Kansas)

Benefits:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (vacation, sick, and holidays)
• Employee discounts on services

Working Hours: Full-time, 40 hours per week. May require working flexible hours, including evenings and weekends, to accommodate community events and customer needs.

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level sales positions in the telecommunications industry in Kansas. Actual salary may vary based on experience, performance, and other factors.

📌 Applicant Insights

🔍 Company Context

Industry: Telecommunications. Twin Valley Telephone Inc is a fourth-generation family-owned broadband and communications company dedicated to providing the best in communications and connectivity in Kansas.

Company Size: 51-200 employees. As a mid-sized company, applicants can expect a more personal work environment with opportunities for growth and advancement.

Founded: 1940. With over 80 years of history, Twin Valley Telephone Inc has a strong commitment to its rural Kansas communities and a proven track record of innovation and success.

Company Description:

• Provides high-speed internet, home security, landline and mobile phone plans, hosted voice for businesses, managed IT, cybersecurity services, and more
• Committed to providing the most reliable network, best value, hometown customer service, and community outreach initiatives
• All employees are local residents, fostering a strong connection to the communities they serve

Company Specialties:

• Fiber Internet
• IT Solutions
• Telecommunications
• Managed Backup
• Office 365
• Cloud and Data Center
• Managed Security
• Virtualization and Storage
• IT Infrastructure Partner
• Hosted Voice
• Mobile Phone
• Air Fiber Internet

Company Website: https://www.twinvalley.com

ASSUMPTION: Twin Valley Telephone Inc is a well-established company with a strong commitment to its rural Kansas communities. Applicants can expect a stable work environment with opportunities for growth and advancement.

📊 Role Analysis

Career Level: Entry-level to 2 years. This role is an excellent entry point into the telecommunications industry, offering a mix of sales, customer service, and community engagement responsibilities.

Reporting Structure: The Field Marketing Representative will report directly to the Residential Sales Manager and work closely with other departments, including Marketing, Customer Service, and Technical Support.

Work Arrangement: On-site, with a flexible schedule that may require working evenings and weekends to accommodate community events and customer needs.

Growth Opportunities:

• Proven success in this role may lead to advancement opportunities within the sales department or other areas of the company
• The company's commitment to employee development and training provides opportunities for professional growth and skill-building
• Working closely with other departments offers the chance to gain a well-rounded understanding of the business and its operations

ASSUMPTION: Success in this role will depend on the candidate's ability to build rapport with customers, understand their needs, and effectively communicate the benefits of the company's services. Strong performance may lead to advancement opportunities within the sales department or other areas of the company.

🌍 Location & Work Environment

Office Type: On-site, with multiple office locations throughout Kansas

Office Location(s): Mulvane, Kansas (Primary location for this role)

Geographic Context:

• Mulvane, Kansas is a small town with a population of approximately 6,000 residents
• The area offers a mix of rural and small-town living, with easy access to nearby cities such as Wichita (approximately 30 minutes away)
• The region is known for its strong sense of community and family-friendly atmosphere

Work Schedule: Full-time, 40 hours per week. May require working flexible hours, including evenings and weekends, to accommodate community events and customer needs.

ASSUMPTION: The Mulvane office is the primary location for this role, but the company has multiple office locations throughout Kansas. Applicants should be comfortable working in a rural or small-town environment and be willing to travel to other office locations as needed.

💼 Interview & Application Insights

Typical Process:

• Phone or video screening to assess sales skills and cultural fit
• In-person or virtual interview with the Residential Sales Manager to discuss the role in more detail and assess sales strategy and community engagement skills
• Final interview with a panel of company leaders to assess cultural fit, long-term goals, and career aspirations

Key Assessment Areas:

• Sales skills: Ability to build rapport with customers, understand their needs, and effectively communicate the benefits of the company's services
• Community engagement skills: Ability to plan and execute community events, and represent the company positively in the local community
• Cultural fit: Alignment with the company's core values and commitment to providing exceptional customer service

Application Tips:

• Highlight relevant sales experience and customer service skills in your resume and cover letter
• Demonstrate your understanding of the telecommunications industry and the company's services in your application materials
• Prepare for behavioral interview questions that assess your sales strategy, community engagement skills, and cultural fit

ATS Keywords: Sales, customer service, telecommunications, community engagement, revenue growth, event planning, customer relations

ASSUMPTION: The interview process for this role will focus on assessing the candidate's sales skills, community engagement skills, and cultural fit. Applicants should be prepared to discuss their sales strategy and provide examples of their community engagement experience.

🛠️ Tools & Technologies

• CRM software (e.g., Salesforce, HubSpot, Zoho CRM)
• Office productivity software (e.g., Microsoft Office, Google Workspace)
• Telecommunications industry-specific software and tools

ASSUMPTION: Proficiency in using CRM software and other relevant tools is expected for this role. The company may provide training on its specific tools and software during the onboarding process.

👔 Cultural Fit Considerations

Company Values:

• Humor & Fun: We believe it’s important to take time outside of work to spend time with family and keep the wind in our sails. We collaborate and value sharing our unique perspectives. We’re inclusive and create activities that align with people’s interests and passions.
• Resilience: We pride ourselves in meeting high-pressure challenges. We never quit and demonstrate the ability to see daunting assignments through … successfully.
• Lead by Example: We demonstrate courage in having crucial (and sometimes “tough”) conversations. We are reliable and highly accountable in our use of systems and tools.
• Continuous Improvement: We’re creative thinkers who can adapt to evolving situations. We’re humbly confident, know our stuff, are willing to coach and be coached. We’re willing to make “healthy” self-sacrifices for the greater good.
• “Team First” Initiative: We are pro-active and stay on top of training and certifications. We willingly take on more responsibility if we see a need and can assist. We view individual accountabilities as representing the whole team.

Work Style:

• Collaborative: The company values collaboration and encourages employees to work together to achieve common goals
• Adaptable: The company is open to new ideas and encourages employees to think creatively and adapt to evolving situations
• Customer-focused: The company is committed to providing exceptional customer service and values employees who prioritize customer needs and preferences

Self-Assessment Questions:

• Do you enjoy building rapport with customers and understanding their needs and objectives?
• Are you comfortable working in a rural or small-town environment and representing the company positively in the local community?
• Do you align with the company's core values and commitment to providing exceptional customer service?

ASSUMPTION: Applicants should carefully consider their alignment with the company's core values and work style before applying for this role. Success in this position will depend on the candidate's ability to build rapport with customers, understand their needs, and effectively communicate the benefits of the company's services.

⚠️ Potential Challenges

• Working in a rural or small-town environment may present unique challenges, such as limited access to amenities and a smaller customer base
• The role may require working flexible hours, including evenings and weekends, to accommodate community events and customer needs
• The telecommunications industry can be competitive, and the candidate may face challenges in generating revenue and growing the customer base
• The company's commitment to providing exceptional customer service may require the candidate to go above and beyond in certain situations

ASSUMPTION: Applicants should be aware of the unique challenges presented by working in a rural or small-town environment and be prepared to adapt to the flexible work schedule required for this role. Success in this position will depend on the candidate's ability to build rapport with customers, understand their needs, and effectively communicate the benefits of the company's services.

📈 Similar Roles Comparison

• This role is similar to other entry-level sales positions in the telecommunications industry, but it places a greater emphasis on community engagement and event planning
• The telecommunications industry is highly competitive, and candidates should be prepared to face challenges in generating revenue and growing the customer base
• This role offers opportunities for professional growth and advancement within the sales department or other areas of the company

ASSUMPTION: Applicants should be aware of the unique challenges presented by working in the telecommunications industry and be prepared to adapt to the competitive nature of the role. Success in this position will depend on the candidate's ability to build rapport with customers, understand their needs, and effectively communicate the benefits of the company's services.

📝 Sample Projects

• Planning and executing a community event to generate leads and increase brand awareness
• Developing a targeted sales campaign to grow the residential broadband and telecommunications services customer base in a specific geographic area
• Assisting with competitive research and reporting to inform the company's sales strategy and product offerings

ASSUMPTION: Applicants should be prepared to discuss their experience with event planning, sales campaign development, and competitive research in their application materials and interviews.

❓ Key Questions to Ask During Interview

• Can you describe the company's sales strategy and how this role fits into it?
• How does the company support its employees in developing their sales skills and advancing their careers?
• Can you provide an example of a successful community event that the company has hosted, and what made it successful?
• How does the company measure the success of its sales and community engagement efforts?
• What opportunities are there for professional growth and advancement within the sales department or other areas of the company?

ASSUMPTION: Applicants should use the interview process to assess the company's sales strategy, support for employee development, and opportunities for professional growth and advancement. Success in this position will depend on the candidate's ability to build rapport with customers, understand their needs, and effectively communicate the benefits of the company's services.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the link
• Highlight your relevant sales experience and customer service skills in your resume and cover letter
• Prepare for behavioral interview questions that assess your sales strategy, community engagement skills, and cultural fit
• Research the telecommunications industry and the company's services to demonstrate your knowledge and enthusiasm for the role
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.