📌 Core Information
🔹 Job Title: Food Retail Brand Location Manager
🔹 Company: Aramark
🔹 Location: Lexington, Kentucky, United States
🔹 Job Type: On-site
🔹 Category: Hospitality & Retail
🔹 Date Posted: May 7, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Developing and executing dining solutions to meet customer needs and tastes.
- Overseeing and managing dining operations where customers order prepared food from a menu.
- Leveraging Aramark's coaching model to engage and develop team members.
- Ensuring individual and team performance meets objectives and client expectations.
- Maintaining effective client and customer rapport for mutually beneficial business relationships.
ASSUMPTION: This role requires a balance of operational management, customer service, and team leadership skills. The ideal candidate will have experience in retail management and a passion for delivering exceptional customer experiences.
📋 Key Responsibilities
✅ Management & Leadership: Leverage Aramark's coaching model to engage and develop team members, ensure individual and team performance meets objectives and client expectations, and maintain effective client and customer rapport.
✅ Operational Excellence: Ensure safety and sanitation standards in all operations, maintain profit and loss statements, deliver client and company financial targets, and comply with Operational Excellence fundamentals.
✅ Menu Planning & Development: Establish and maintain systems and procedures for the ordering, receiving, storing, preparing, and serving of food and related products, as well as menu planning and development.
✅ Inventory Management: Conduct period inventory, perform other functions such as maintaining records to comply with ARAMARK, government, and accrediting agency standards, and coordinate activities with other internal departments.
✅ Vendor Management: Interface with vendors and key service users within the client organization.
✅ Front of House Management: Manage Front of House (Cafeteria, Food Court, Quick Service) dining operations and develop retail services plans to improve service, quality, and profitability of service areas.
ASSUMPTION: The responsibilities listed above are not exhaustive and may vary based on the specific needs of the location and client. The ideal candidate will be adaptable and able to handle multiple tasks and priorities.
🎯 Required Qualifications
Education: Bachelor's degree or equivalent experience
Experience: At least 4 years of experience, including 1-3 years in a management role, and previous experience in retail
Required Skills:
- Strong communication skills
- Ability to lift, carry, push, and pull up to 50 lbs
- Ability to stand for extended periods of time
- Ability to demonstrate excellent customer service using Aramark's standard service model
Preferred Skills:
- Experience in the food service industry
- Fluency in Spanish
ASSUMPTION: While not explicitly stated, experience in the food service industry and fluency in Spanish may be beneficial for this role due to the nature of the work and the diverse customer base.
💰 Compensation & Benefits
Salary Range: $45,000 - $65,000 per year (based on industry standards for a Food Retail Brand Location Manager with 5-10 years of experience in Lexington, Kentucky)
Benefits:
- Medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee discounts on Aramark services
Working Hours: Full-time, typically 40 hours per week, with flexible scheduling to meet business needs
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and the company's internal compensation structure.
📌 Applicant Insights
🔍 Company Context
Industry: Aramark operates in the food service industry, providing dining services to various clients, including hospitals, schools, and businesses. The company is a leader in its industry, with a focus on delivering exceptional customer experiences and operational excellence.
Company Size: Aramark is a large company with over 10,000 employees, providing ample opportunities for career growth and development.
Founded: Aramark was founded in 1959 and has since grown to become a global leader in food service, facilities management, and uniform services.
Company Description:
- Aramark is committed to delivering exceptional experiences to clients and customers through innovative and personalized solutions.
- The company focuses on sustainability and social responsibility, striving to create a positive impact on the communities it serves.
- Aramark's culture is built on a foundation of service, teamwork, and innovation, with a commitment to developing its employees' talents and empowering their professional growth.
Company Specialties:
- Patient & Retail Food Services
- Facility Services
- Environmental Services
- Asset Solutions
- Uniforms
Company Website: healthcareinsights.aramark.com/healthcareplus
ASSUMPTION: Aramark's focus on customer service, sustainability, and employee development makes it an attractive employer for candidates seeking a challenging and rewarding career in the food service industry.
📊 Role Analysis
Career Level: This role is a mid-level management position, offering opportunities for career growth and development within Aramark's organization.
Reporting Structure: The Food Retail Brand Location Manager reports directly to the General Manager or Regional Manager and oversees a team of employees.
Work Arrangement: This is an on-site position, with flexible scheduling to meet business needs. The role may require working evenings, weekends, and holidays.
Growth Opportunities:
- Progression to a higher-level management position, such as District Manager or Regional Manager
- Transition to a different role within Aramark's organization, such as Facility Services or Environmental Services
- Development of leadership and management skills through Aramark's training and development programs
ASSUMPTION: The Food Retail Brand Location Manager role offers a unique opportunity for candidates to gain valuable management experience and develop their careers within a large and diverse organization.
🌍 Location & Work Environment
Office Type: On-site, with a fast-paced and dynamic work environment in a retail setting
Office Location(s): Lexington, Kentucky, United States
Geographic Context:
- Lexington is the second-largest city in Kentucky, with a population of over 300,000 people.
- The city is known for its horse racing industry, with the Kentucky Horse Park and Keeneland Race Course being major attractions.
- Lexington offers a mix of urban and rural living, with a variety of neighborhoods and housing options.
Work Schedule: Full-time, with flexible scheduling to meet business needs. The role may require working evenings, weekends, and holidays.
ASSUMPTION: The on-site work environment in a retail setting may be challenging at times, but it also offers the opportunity to work directly with customers and make a positive impact on their dining experience.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the hiring manager
- In-person or virtual interview with the hiring manager and a member of the HR team
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Customer service skills and experience
- Management and leadership skills
- Problem-solving and decision-making abilities
- Adaptability and flexibility in a fast-paced environment
- Knowledge of the food service industry and retail operations
Application Tips:
- Highlight relevant experience and skills in your resume, using specific examples and quantifiable achievements.
- Tailor your cover letter to the specific role and company, demonstrating your understanding of Aramark's mission and values.
- Prepare for behavioral interview questions that focus on your customer service, management, and problem-solving skills.
ATS Keywords: Food Retail, Brand Location Manager, Customer Service, Management, Leadership, Retail Operations, Food Service Industry, Team Development, Operational Excellence
ASSUMPTION: Aramark's hiring process is designed to assess candidates' skills and fit for the role, with a focus on customer service, management, and problem-solving abilities.
🛠️ Tools & Technologies
- Point-of-sale (POS) systems
- Inventory management software
- Employee scheduling and timekeeping systems
- Customer relationship management (CRM) software
ASSUMPTION: The tools and technologies used in this role are standard for the food service and retail industries, with a focus on efficient operations and customer service.
👔 Cultural Fit Considerations
Company Values:
- Service: Aramark is committed to delivering exceptional customer experiences through personalized and innovative solutions.
- Teamwork: Aramark fosters a collaborative and inclusive work environment, where employees support and learn from one another.
- Innovation: Aramark encourages creativity and continuous improvement, driving progress and growth within the organization.
Work Style:
- Fast-paced and dynamic, with a focus on meeting customer needs and expectations
- Collaborative and team-oriented, with a focus on supporting and developing team members
- Adaptable and flexible, with a willingness to take on new challenges and responsibilities
Self-Assessment Questions:
- Do you have experience providing exceptional customer service in a retail setting?
- Are you able to manage and develop a team of employees, fostering a positive and inclusive work environment?
- Can you adapt to a fast-paced and dynamic work environment, with a willingness to take on new challenges and responsibilities?
ASSUMPTION: Aramark's culture is built on a foundation of service, teamwork, and innovation, with a commitment to delivering exceptional customer experiences and empowering employee growth and development.
⚠️ Potential Challenges
- The fast-paced and dynamic work environment may be challenging for candidates who prefer a more structured or predictable work setting.
- The role may require working evenings, weekends, and holidays, which may impact work-life balance for some candidates.
- The on-site work environment in a retail setting may be noisy and crowded at times, which may be challenging for candidates who prefer a quieter or more private work setting.
- The role may require lifting, carrying, pushing, and pulling up to 50 lbs, which may be physically demanding for some candidates.
ASSUMPTION: The potential challenges listed above are inherent to the nature of the role and work environment, and candidates should carefully consider their personal preferences and limitations before applying.
📈 Similar Roles Comparison
- Compared to other management roles in the food service industry, the Food Retail Brand Location Manager role offers a unique opportunity to work directly with customers and make a positive impact on their dining experience.
- The food service industry is a dynamic and fast-paced environment, with a focus on customer service, operational excellence, and continuous improvement.
- Career paths in the food service industry may vary depending on the specific needs of the organization and the individual's skills and interests. However, there are opportunities for growth and development within Aramark's organization.
ASSUMPTION: The Food Retail Brand Location Manager role offers a unique opportunity for candidates to gain valuable management experience and develop their careers within a large and diverse organization.
📝 Sample Projects
- Developing and implementing a new menu or promotional campaign to increase sales and customer satisfaction
- Improving operational efficiency and reducing waste in the food preparation and serving process
- Training and developing a new team of employees to deliver exceptional customer service and meet operational targets
ASSUMPTION: The sample projects listed above are representative of the types of initiatives and responsibilities that a Food Retail Brand Location Manager may be expected to undertake in this role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and reporting relationships for this role?
- How does Aramark support the professional growth and development of its employees?
- What are the key challenges and opportunities facing the food service industry, and how does Aramark approach them?
- How does Aramark measure and track employee performance and customer satisfaction?
- What are the key priorities and goals for this role in the first 90 days?
ASSUMPTION: The key questions listed above are designed to provide candidates with a better understanding of the role, the company, and the industry, enabling them to make an informed decision about their fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Aramark Careers website
- Tailor your resume to highlight relevant experience and skills, using specific examples and quantifiable achievements.
- Write a cover letter that demonstrates your understanding of Aramark's mission and values, and your fit for the role.
- Prepare for behavioral interview questions that focus on your customer service, management, and problem-solving skills.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
