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Global Marketing Operations Specialist

Docplanner
Full-time
On-site
Warsaw, Mazowieckie, Poland

πŸ“Œ Core Information

πŸ”Ή Job Title: Global Marketing Operations Specialist

πŸ”Ή Company: Docplanner

πŸ”Ή Location: Warsaw, Poland

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 16, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Configuring, maintaining, and optimizing marketing systems
  • Ensuring data integrity, user enablement, and cross-platform integrations
  • Driving efficient and scalable marketing operations
  • Collaborating with internal teams and external data teams
  • Staying up-to-date with data and technology changes

ASSUMPTION: This role requires a strong understanding of marketing technology and a proactive approach to problem-solving.

πŸ“‹ Key Responsibilities

βœ… Configure, maintain, and optimize marketing systems

βœ… Ensure data integrity, user enablement, and cross-platform integrations

βœ… Manage core items like CRM records, properties, lists, workflows, user management, and GDPR compliance

βœ… Implement lead scoring practices, lead sources, chatbots, and marketing automation tactics

βœ… Manage data imports according to campaign requirements

βœ… Ensure data security and governance coming in and flowing out of marketing systems

βœ… Communicate with internal teams, identify pain points, and prioritize enhancements for core marketing systems

βœ… Drive cross-platform integrations and partner with other system administrators and internal data teams

βœ… Stay up-to-date with data and technology changes

βœ… Be part of the evaluation of future technology software to meet the challenges of the marketing team

ASSUMPTION: This role requires a high level of attention to detail and the ability to manage multiple, competing priorities simultaneously.

🎯 Required Qualifications

Education: Degree in marketing, computer science, business, or related field

Experience: Proficient knowledge of digital marketing automation (HubSpot required), Salesforce experience a plus

Required Skills:

  • Proven ability to manage multiple, competing priorities simultaneously
  • High attention to detail
  • Positive can-do attitude with strong initiative and follow-through
  • Excellent written and verbal communication skills
  • Strong level of business English

Preferred Skills:

  • Experience with HubSpot-Salesforce sync
  • Experience using technology and marketing expertise to drive process and performance improvements

ASSUMPTION: Candidates with a strong background in marketing technology and a proven track record of driving process improvements will be highly competitive for this role.

πŸ’° Compensation & Benefits

Salary Range: €35,000 - €50,000 per year (estimated based on market research for similar roles in Warsaw)

Benefits:

  • Healthcare insurance
  • Wellness that works for you
  • Time off that counts
  • ESOP (Employee Stock Ownership Plan) after 6 months
  • Local perks (depending on location)
  • Career growth opportunities
  • Global team and flexibility

Working Hours: Full-time (40 hours per week) with flexible hours and remote work options

ASSUMPTION: The salary range provided is an estimate based on market research for similar roles in Warsaw. Actual salary may vary based on experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Docplanner is a leading global healthcare platform that connects patients with doctors and clinics. They operate in 13 countries and have over 3,000 employees.

Company Size: Docplanner has 3,000+ employees, making it a large company with a fast-paced, agile environment.

Founded: Docplanner was founded in 2012 and is headquartered in Warsaw, Poland.

Company Description:

  • At Docplanner, we're on a mission to help people live longer, healthier lives by connecting them with doctors and making daily tasks easier for healthcare professionals.
  • We operate marketplaces, SaaS, and AI tools that simplify daily tasks and help doctors, clinics, and hospitals work more efficiently.
  • Our products include ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda.

Company Specialties:

  • Online healthcare marketplaces
  • SaaS and AI tools for healthcare professionals
  • Data-driven marketing and user experience

Company Website: docplanner.com

ASSUMPTION: Docplanner's large size and global presence offer opportunities for career growth and international exposure.

πŸ“Š Role Analysis

Career Level: This role is suitable for a mid-level marketing professional with 2-5 years of experience in marketing technology.

Reporting Structure: The Global Marketing Operations Specialist will report directly to the Marketing Operations Manager.

Work Arrangement: This role offers remote work and flexible hours, with the option to work from any of Docplanner's global hubs.

Growth Opportunities:

  • Potential to expand responsibilities and take on more strategic projects as the company grows
  • Opportunities to work on cross-functional teams and gain exposure to different aspects of the business
  • Chance to contribute to Docplanner's mission and make a real impact on people's lives

ASSUMPTION: This role offers a unique opportunity to grow both personally and professionally in a dynamic, global environment.

🌍 Location & Work Environment

Office Type: Docplanner has global hubs in Warsaw, Barcelona, Curitiba, Rio de Janeiro, Mexico City, BogotΓ‘, Munich, Rome, and Bologna, with remote work options available.

Office Location(s): Warsaw, Poland

Geographic Context:

  • Warsaw is the capital and largest city of Poland, with a population of over 1.8 million people.
  • The city is known for its vibrant culture, rich history, and thriving tech industry.
  • Warsaw offers a high quality of life, with affordable living costs and a wide range of amenities.

Work Schedule: Full-time (40 hours per week) with flexible hours and remote work options

ASSUMPTION: Warsaw offers a unique blend of history, culture, and modernity, making it an attractive location for both work and leisure.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Intro Chat: A first call with the Talent Acquisition Partner to explore mutual fit around relevant skills, value alignment, and motivation.
  • Hiring Manager Interview: A deeper dive into your experience and aspirations with your future manager.
  • Business Case: Dedicated prep time to showcase your problem-solving and strategic thinking, followed by a collaborative session with the hiring manager and team.
  • References & Offer: Final reference checks and job offer.

Key Assessment Areas:

  • Technical skills in marketing technology and data management
  • Problem-solving and strategic thinking
  • Communication and collaboration skills
  • Cultural fit with Docplanner's values and work environment

Application Tips:

  • Highlight your relevant experience with marketing technology and data management
  • Tailor your resume and cover letter to emphasize your problem-solving skills and strategic thinking
  • Prepare for behavioral interview questions that focus on your experience and fit with Docplanner's values

ATS Keywords: Marketing automation, HubSpot, Salesforce, data integrity, user enablement, cross-platform integrations, marketing operations

ASSUMPTION: Docplanner's hiring process is designed to be transparent and efficient, with a focus on finding the best fit for both the candidate and the company.

πŸ› οΈ Tools & Technologies

  • HubSpot
  • Salesforce
  • CRM (Customer Relationship Management) software
  • Marketing automation tools
  • Data management and analytics tools

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Focus on results
  • Think like an owner
  • Keep it simple, keep it lean
  • Be respectful and radically honest
  • Learn and be curious

Work Style:

  • Results-driven and data-focused
  • Collaborative and cross-functional
  • Agile and adaptable
  • Transparent and open communication

Self-Assessment Questions:

  • Do you have a proven track record of driving process improvements in marketing technology?
  • Are you comfortable working in a fast-paced, agile environment with multiple, competing priorities?
  • Do you share Docplanner's values and commitment to making a real impact on people's lives?

ASSUMPTION: Cultural fit is crucial for success at Docplanner, and candidates should carefully consider how their values and work style align with the company's.

⚠️ Potential Challenges

  • Managing multiple, competing priorities simultaneously
  • Keeping up with data and technology changes in a fast-paced environment
  • Working remotely and maintaining productivity and focus
  • Navigating a large, global organization with a diverse team

ASSUMPTION: These challenges can be overcome with strong time management, communication, and collaboration skills, as well as a proactive approach to learning and adaptation.

πŸ“ˆ Similar Roles Comparison

  • Compared to other marketing operations roles, this position places a greater emphasis on data integrity and cross-platform integrations.
  • In the broader marketing technology landscape, this role is similar to a Marketing Operations Manager or Marketing Technology Specialist, but with a focus on global operations and a larger scope of responsibility.
  • Career-wise, this role offers opportunities for growth into more strategic or management positions within marketing operations or technology.

ASSUMPTION: This role is well-suited for candidates with experience in marketing technology and a strong interest in global operations and data management.

πŸ“ Sample Projects

  • Implementing a new lead scoring system to improve conversion rates
  • Managing a global data import project to ensure accuracy and segmentation
  • Optimizing marketing automation workflows to improve efficiency and effectiveness

ASSUMPTION: These sample projects illustrate the types of initiatives the Global Marketing Operations Specialist might work on, but the specific projects will vary based on the company's needs and priorities.

❓ Key Questions to Ask During Interview

  • How does this role fit into the overall marketing operations strategy for Docplanner?
  • What are the biggest challenges facing the marketing operations team in the next 6-12 months, and how can this role help address them?
  • How does Docplanner support the professional development and growth of its employees?
  • What is the company's approach to remote work and work-life balance?
  • How does Docplanner measure the success of its marketing operations initiatives?

ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the company, and to demonstrate their interest and engagement.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience with marketing technology and data management
  • Prepare for behavioral interview questions that focus on your problem-solving skills and strategic thinking
  • Research Docplanner's mission, values, and culture to demonstrate your fit and enthusiasm for the role
  • Follow up with the hiring manager one week after your interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.