🔹 Job Title: Growth and Operations Assistant
🔹 Company: Kinetik
🔹 Location: Queens, New York, United States
🔹 Job Type: On-site
🔹 Category: Healthcare
🔹 Date Posted: 2025-07-30
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a high level of organization, strong research skills, and the ability to multitask and prioritize effectively. It is ideal for an individual looking to gain experience in multiple functions and contribute to a fast-growing company.
✅ Conducting deep-dive research on industry trends, payer and provider dynamics, and emerging technologies within healthcare, Medicaid, and NEMT
✅ Tracking regulatory changes, policy updates, and Medicaid/Medicare developments that may impact Kinetik’s positioning or growth opportunities
✅ Building high-quality collateral including product briefs, one-pagers, case studies, pitch decks, and presentations tailored to health plans, partners, and internal stakeholders
✅ Maintaining and evolving a competitive intelligence repository, providing insights into competitor offerings, pricing models, and positioning strategies
✅ Identifying, evaluating, and presenting new growth opportunities including partnerships, market expansion, and innovative service offerings
✅ Supporting end-to-end partnership efforts: outreach, tracking engagement, and synthesizing key learnings for decision-making
✅ Collaborating on cross-functional growth initiatives and supporting execution plans with research, insights, and documentation
✅ Shadowing and supporting the SVP of Growth in strategic discussions, opportunity assessments, and internal planning sessions
✅ Managing day-to-day office operations including supply ordering, facility and equipment maintenance, and vendor coordination
✅ Ensuring the office environment is organized, stocked, and supports team productivity
✅ Serving as the point of contact for facility-related needs, visitors, and general administrative requests
✅ Managing swag inventory, including tracking, reordering, and shipping swag items
✅ Coordinating IT support for office equipment
✅ Overseeing scheduling, coordinating meetings, and supporting internal event logistics
✅ Supporting company-wide announcements
✅ Coordinating cross-functional efforts and supporting interdepartmental collaboration
✅ Assisting the People Ops team with recruitment efforts and onboarding processes
✅ Assisting with workspace setup and access to systems
✅ Assisting with the planning, coordination, and execution of internal and external events
ASSUMPTION: This role requires a high degree of adaptability, as responsibilities may evolve and change based on the company's growth and priorities.
Education: Bachelor’s degree in Business Administration, Marketing, Operations, or a related field
Experience: 2+ years of experience in business operations, office management, or a strategic support role
Required Skills:
Preferred Skills:
ASSUMPTION: While not explicitly stated, proficiency in data analysis tools and familiarity with the healthcare industry may be beneficial for this role.
Salary Range: $65,000 - $75,000 USD (Based on industry standards for the role, experience level, and location)
Benefits:
Working Hours: Full-time (40 hours per week), with the possibility of extended hours as needed
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the New York area. Actual compensation may vary based on factors such as experience and performance.
Industry: Kinetik operates in the healthcare technology sector, focusing on non-emergency medical transportation (NEMT) and healthcare transportation services. The NEMT industry is severely fragmented, and Kinetik aims to increase efficiency, transparency, and interoperability through its suite of products and solutions.
Company Size: Kinetik is a mid-sized company with 51-200 employees, providing a collaborative and innovative work environment. This size allows for growth opportunities and close collaboration across teams.
Founded: Kinetik was founded in 2017, making it a relatively young and fast-growing company in the healthcare technology space.
Company Description:
Company Specialties:
Company Website: kinetik.care
ASSUMPTION: Kinetik's focus on innovation and growth creates an environment where employees can learn and develop new skills quickly.
Career Level: This role is an entry-level position that offers opportunities for growth and development across multiple functions within the company.
Reporting Structure: The Growth and Operations Assistant will report directly to the SVP of Growth and work closely with various teams, including marketing, data analysis, and office coordination.
Work Arrangement: This is an on-site position, with the possibility of extended hours as needed. The role may require travel if needed.
Growth Opportunities:
ASSUMPTION: This role provides a unique opportunity for an individual to gain experience in various aspects of a growing healthcare technology company and contribute to its success.
Office Type: Kinetik's office is located in Long Island City, Queens, New York, providing a convenient location for commuters.
Office Location(s): 11-48 46th Rd., Long Island City, NY 11101, US
Geographic Context:
Work Schedule: The work schedule is full-time, with the possibility of extended hours as needed. The role may require travel if needed.
ASSUMPTION: Kinetik's office location in Long Island City provides a convenient and engaging work environment for employees.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Market Research, Data Analysis, Office Management, Communication, Organizational Skills, Time Management, Multitasking, MS Office Suite, Attention to Detail, Growth Strategy, Business Development, Event Coordination, Recruitment Support, Competitive Intelligence
ASSUMPTION: Kinetik's interview process is designed to assess candidates' skills and cultural fit, with a focus on problem-solving, adaptability, and communication.
ASSUMPTION: While not explicitly stated, proficiency in data analysis tools and project management software may be beneficial for this role.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Kinetik's company culture values collaboration, innovation, and continuous learning, making it an ideal fit for individuals who thrive in a fast-paced, dynamic environment.
ASSUMPTION: While this role offers numerous growth opportunities, it also presents challenges related to managing multiple responsibilities and adapting to a fast-paced work environment.
ASSUMPTION: This role offers a unique blend of office management and strategic support responsibilities, making it distinct from traditional office management positions.
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and initiatives that the Growth and Operations Assistant may be involved in, from market research and analysis to event planning and execution.
ASSUMPTION: Asking these questions will help you better understand the role's day-to-day responsibilities, the team's work dynamic, and the opportunities for professional growth and development.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.