Growth Automation Intern (Community)

📌 Core Information

🔹 Job Title: Growth Automation Intern (Community)

🔹 Company: HeyGen

🔹 Location: San Francisco, CA

🔹 Job Type: Internship

🔹 Category: Community Management & Growth

🔹 Date Posted: May 30, 2025

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Designing and maintaining automated workflows using tools like Zapier, Make, Notion, and APIs to support scalable community engagement.
• Collaborating with community and marketing teams to identify friction points in operations and implement workflow improvements.
• Customizing automations using JavaScript and Python to enhance functionality.
• Helping automate logistics for community-led events, ambassador communications, onboarding sequences, and feedback collection.
• Documenting automation flows and training non-technical team members to operate or update them as needed.

ASSUMPTION: This role requires a strong technical background with a focus on automation and no-code/low-code tooling. The ideal candidate will be comfortable working in a startup environment and have a passion for community building and AI-driven storytelling.

📋 Key Responsibilities

✅ Design and maintain automated workflows across platforms like Zapier, Make, Notion, and our community platform Gradual to support scalable community engagement.

✅ Use webhooks and APIs to connect internal tools, sync community data, and streamline user journeys.

✅ Customize automations using JavaScript and Python to enhance functionality.

✅ Help automate logistics for community-led events, ambassador communications, onboarding sequences, and feedback collection.

✅ Collaborate with community and marketing teammates to identify friction points in operations and implement workflow improvements.

✅ Document automation flows and train non-technical team members to operate or update them as needed.

ASSUMPTION: The responsibilities listed above are subject to change based on the evolving needs of the company and the community. The ideal candidate will be adaptable and eager to take on new challenges as they arise.

🎯 Required Qualifications

Education: Pursuing or recently completed a degree in Computer Science, Information Systems, Engineering, or a related technical or hybrid field

Experience: Hands-on experience with Zapier, Make, or similar platforms

Required Skills:

• Familiarity with webhooks, REST APIs, JSON
• Comfortable with JavaScript and Python to enhance automations
• Strong communicator - able to explain technical workflows to non-technical stakeholders
• Curious, self-starting, and energized by solving operational puzzles and building things that scale
• Passionate about startups, creators, and using AI to enhance storytelling and community connection

Preferred Skills:

• Experience with community management or growth
• Familiarity with HeyGen's products and services

ASSUMPTION: While the preferred skills are not required, they would be beneficial for a successful candidate in this role. The ideal candidate will have a strong foundation in the required skills and be eager to learn and grow in the preferred areas.

💰 Compensation & Benefits

Salary Range: This is a paid internship. Compensation will be determined based on experience. The average salary for an intern in the San Francisco Bay Area is around $20-25 per hour. However, the final compensation will depend on the candidate's qualifications and experience.

Benefits:

• Mentorship from experienced marketers, builders, and startup operators
• A flexible, supportive environment that values clarity, curiosity, and initiative
• The opportunity to help shape how thousands of creators connect, collaborate, and grow using HeyGen

Working Hours: This role is expected to work full-time (40 hours per week) during the internship period. The work arrangement is on-site, with the expectation that the intern will be present in the San Francisco office.

ASSUMPTION: The salary range provided is an estimate based on industry standards for internships in the San Francisco Bay Area. The final compensation will be determined based on the candidate's qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: HeyGen operates in the online audio and video media industry, focusing on making visual storytelling accessible to all through AI-driven technology.

Company Size: HeyGen has 51-200 employees, providing a dynamic and collaborative work environment where interns can make a significant impact.

Founded: HeyGen was founded in 2020, making it a relatively new but rapidly growing startup.

Company Description:

• HeyGen helps businesses grow through the magic of visual storytelling, enabling everyone to create professional-quality videos without specialized skills or equipment.
• The company uses AI and machine learning to generate realistic voices in 40+ locales and create avatars for video creators.
• HeyGen's mission is to make visual storytelling accessible to all, empowering creators and businesses to captivate and inspire audiences.

Company Specialties:

• Video Creator
• AI Avatar
• Text-to-video in Minutes
• Realistic voices in 40+ Locales
• generative AI
• AI Video
• Stable Diffusion
• Video Maker
• Marketing
• Martech
• Avatars
• and Artificial Intelligence

Company Website: www.heygen.com

ASSUMPTION: HeyGen's focus on AI-driven storytelling and community building makes it an exciting and innovative place for an intern to gain experience in growth automation and community management.

📊 Role Analysis

Career Level: This internship is an entry-level position, providing an excellent opportunity for recent graduates or students to gain practical experience in growth automation and community management.

Reporting Structure: The Growth Automation Intern (Community) will report directly to the Community Manager and collaborate with various teams, including marketing and product.

Work Arrangement: This role is on-site, with the expectation that the intern will be present in the San Francisco office. However, the company values flexibility and may consider hybrid or remote arrangements for the right candidate.

Growth Opportunities:

• Gain hands-on experience with real-world growth and operations tooling from automations to integrations to community infrastructure.
• Mentorship from experienced marketers, builders, and startup operators.
• The opportunity to help shape how thousands of creators connect, collaborate, and grow using HeyGen.

ASSUMPTION: HeyGen's fast-paced environment and focus on innovation provide ample opportunities for interns to learn, grow, and make a significant impact on the company's success.

🌍 Location & Work Environment

Office Type: HeyGen's office is a collaborative and creative workspace designed to foster innovation and teamwork.

Office Location(s): San Francisco, CA

Geographic Context:

• San Francisco is a vibrant and diverse city known for its tech industry, cultural attractions, and natural beauty.
• The city offers a wide range of housing options, from urban apartments to suburban homes, catering to various budgets and preferences.
• San Francisco has a mild Mediterranean climate, with cool summers and mild winters, making it an enjoyable place to live and work year-round.

Work Schedule: The internship is expected to follow a standard full-time work schedule, with the possibility of flexible hours or remote work arrangements depending on the candidate's needs and the company's policies.

ASSUMPTION: San Francisco's dynamic environment and HeyGen's collaborative work culture create an ideal setting for an intern to thrive and make meaningful contributions to the company's growth.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the Community Manager
• Technical interview with the Engineering team
• Final interview with the Community Manager and other team members

Key Assessment Areas:

• Technical skills and experience with automation tools
• Problem-solving abilities and creativity
• Communication and collaboration skills
• Alignment with HeyGen's mission and values

Application Tips:

• Highlight your relevant experience with automation tools and community management.
• Tailor your resume and cover letter to emphasize your skills and enthusiasm for HeyGen's mission.
• Prepare for the technical interview by brushing up on your JavaScript and Python skills and familiarizing yourself with HeyGen's products and services.

ATS Keywords: Automation, No-Code Tools, Low-Code Tools, Zapier, Make, Notion, APIs, Webhooks, JavaScript, Python, Community Engagement, Communication, Problem Solving, Startup Environment, AI, Visual Storytelling

ASSUMPTION: HeyGen's interview process is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit. The company values transparency and communication, so applicants can expect open and honest feedback throughout the process.

🛠️ Tools & Technologies

• Zapier
• Make
• Notion
• Gradual (HeyGen's community platform)
• JavaScript
• Python
• REST APIs
• Webhooks

ASSUMPTION: The tools and technologies listed above are essential for the successful candidate to perform their job effectively. Familiarity with these tools and a willingness to learn new ones are crucial for this role.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Collaboration
• Empowerment
• Creativity
• Integrity

Work Style:

• Dynamic and fast-paced
• Collaborative and team-oriented
• Focused on continuous learning and improvement
• Committed to fostering a diverse and inclusive work environment

Self-Assessment Questions:

• Do you thrive in dynamic and fast-paced environments?
• Are you comfortable working collaboratively and seeking input from diverse perspectives?
• Do you have a growth mindset and a commitment to continuous learning?
• Are you passionate about using technology to empower creators and foster community connection?

ASSUMPTION: HeyGen's values and work style are designed to foster a creative and inclusive environment where employees can thrive and make meaningful contributions to the company's success.

⚠️ Potential Challenges

• The fast-paced and dynamic nature of the startup environment may require the intern to adapt quickly and manage multiple priorities.
• The role may involve working with sensitive community data, requiring the intern to maintain strict confidentiality and follow best practices for data protection.
• The intern may face challenges in communicating complex technical concepts to non-technical stakeholders, requiring strong communication and problem-solving skills.
• The role may require the intern to work outside of standard business hours to accommodate the global nature of HeyGen's community.

ASSUMPTION: The potential challenges listed above are inherent to the fast-paced and dynamic nature of a startup environment. The ideal candidate will be adaptable, resourceful, and eager to overcome obstacles to drive success for HeyGen and its community.

📈 Similar Roles Comparison

• Unlike traditional community management roles, this internship focuses heavily on automation and technical problem-solving to scale community engagement and operations.
• HeyGen's focus on AI-driven storytelling and creator empowerment sets it apart from other companies in the online audio and video media industry.
• This internship provides an excellent opportunity for recent graduates or students to gain practical experience in growth automation and community management, setting them up for success in their future careers.

ASSUMPTION: The unique focus on automation and AI-driven storytelling makes this internship an attractive opportunity for candidates interested in the intersection of technology and community building.

📝 Sample Projects

• Developing an automated onboarding sequence for new community members using Zapier and Notion
• Creating a custom API integration to sync community data between HeyGen's platforms and third-party tools
• Designing and implementing a automated feedback collection system to improve community engagement and satisfaction

ASSUMPTION: The sample projects listed above are intended to provide a sense of the types of tasks the intern may be responsible for in this role. The actual projects and responsibilities may vary based on the company's needs and the intern's skills and interests.

❓ Key Questions to Ask During Interview

• Can you describe a typical day or week in this role?
• How does this role collaborate with other teams, such as marketing and product?
• What opportunities are there for growth and professional development within HeyGen?
• How does HeyGen support work-life balance for its employees?
• What are the most significant challenges facing the community team, and how can this role help address them?

ASSUMPTION: The key questions listed above are designed to help the candidate better understand the role, the company culture, and the opportunities for growth and development. Applicants are encouraged to ask additional questions tailored to their specific interests and concerns.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the following link: Apply Now
• Tailor your resume and cover letter to highlight your relevant experience with automation tools and community management.
• Prepare for the technical interview by brushing up on your JavaScript and Python skills and familiarizing yourself with HeyGen's products and services.
• Follow up with HeyGen after submitting your application to express your interest and reiterate your qualifications for the role.
• If selected for an interview, be prepared to discuss your experience with automation tools, community management, and problem-solving in a startup environment.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.