Growth Consultant, Google Customer Solutions (English, Mandarin)

📌 Core Information

🔹 Job Title: Growth Consultant, Google Customer Solutions (English, Mandarin)

🔹 Company: Google

🔹 Location: Shanghai, Shanghai, China

🔹 Job Type: On-site

🔹 Category: Sales & Marketing

🔹 Date Posted: May 19, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Driving client growth through data-driven insights and strategic consulting
• Collaborating cross-functionally to identify business opportunities and influence decision-making
• Developing and implementing scalable solutions to accelerate ad business on various platforms
• Training sellers and customers on industry trends and problem-solving strategies

ASSUMPTION: This role requires a strong balance of analytical, communication, and strategic skills. It's ideal for candidates with a background in strategy consulting, sales, or analytics looking to make an impact in the advertising industry.

📋 Key Responsibilities

✅ Deliver client measurement and analytical consulting to boost ad effectiveness and team's share of wallet

✅ Collaborate with cross-functional teams to find business opportunities, develop insights, present, and drive decisions

✅ Build scalable solutions and measurement frameworks for application development sellers/customers to accelerate ad business on android, iOS, and web

✅ Develop deep experience in Google Ad products and customer infrastructure to architect technical solutions meeting customer needs

✅ Train sellers, customers with industry and problem-solving thought leadership by monitoring trends, offering data-driven suggestions via tools/presentations for business initiatives

ASSUMPTION: This role involves a mix of client-facing and internal collaboration, requiring strong project management and communication skills to deliver results.

🎯 Required Qualifications

Education: Bachelor's degree or equivalent practical experience

Experience: 5 years of experience in strategy consulting, consultative sales, business media measurement/analytics, financial analysis, or engineering

Required Skills:

• Fluency in English and Mandarin
• Ability to communicate complex ideas clearly and effectively
• Strong analytical and problem-solving skills
• Experience working cross-functionally and collaborating with diverse teams

Preferred Skills:

• Experience in project/program management
• Familiarity with the advertising industry and technologies
• Ability to use SQL and other tools to analyze large datasets
• Excellent problem-discovery, problem-solving, analysis, and communication skills

ASSUMPTION: While a background in advertising is not strictly required, familiarity with the industry and its technologies would be beneficial for this role.

💰 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between $80,000 - $150,000 per year, based on industry standards for a similar role in Shanghai. This estimate is subject to change based on the candidate's qualifications and experience.

Benefits:

• Health, dental, and vision insurance
• Retirement savings plan with company match
• Paid time off and holidays
• Maternity and paternity leave
• Employee discounts on Google products and services

Working Hours: Full-time, Monday - Friday, 9:00 AM - 6:00 PM (with flexibility for the role)

ASSUMPTION: Google is known for its comprehensive benefits package, including competitive salaries, comprehensive health benefits, and various perks. However, the specific benefits and salary range may vary based on the candidate's qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Google operates in the technology industry, with a focus on advertising solutions and cloud-based services. The company is a leader in online advertising, with a wide range of products and services designed to help businesses grow and succeed.

Company Size: Google is a large, multinational corporation with over 10,000 employees. This size offers opportunities for career growth and exposure to diverse projects and teams.

Founded: Google was founded in 1998 by Larry Page and Sergey Brin. The company has since grown to become one of the world's most valuable brands, with a mission to "organize the world's information and make it universally accessible and useful."

Company Description:

• Google is committed to fostering an inclusive culture that values diversity and promotes collaboration
• The company encourages innovation and continuous learning, with a focus on staying at the forefront of technology and industry trends
• Google is known for its data-driven approach to decision-making and problem-solving

Company Specialties:

• Search engine technology
• Advertising solutions
• Cloud computing and infrastructure
• Artificial intelligence and machine learning

Company Website: www.google.com

ASSUMPTION: Google's size and global presence offer numerous opportunities for career growth and development. However, the company's large scale may also present challenges in terms of communication and decision-making.

📊 Role Analysis

Career Level: This role is at the mid-level of the career ladder, requiring a balance of strategic thinking, analytical skills, and communication abilities.

Reporting Structure: The Growth Consultant will likely report to the Google Customer Solutions sales leadership team and work closely with global specialists and cross-functional teams.

Work Arrangement: This role is on-site, with the expectation of working from the Shanghai office. However, there may be flexibility for remote work depending on the specific needs of the role and the team.

Growth Opportunities:

• Potential advancement to senior roles within the Google Customer Solutions team or other departments
• Opportunities to work on high-impact projects and collaborate with diverse teams
• Chance to develop expertise in Google Ad products and customer infrastructure

ASSUMPTION: This role offers significant growth potential, both in terms of career advancement and the development of new skills and expertise.

🌍 Location & Work Environment

Office Type: Google's Shanghai office is a modern, collaborative workspace designed to foster creativity and innovation.

Office Location(s): 250 Mayfield Ave, Mountain View, California 94043, US

Geographic Context:

• Shanghai is a major commercial hub and the largest city in China, with a population of over 24 million
• The city is known for its vibrant culture, diverse cuisine, and rich history
• Shanghai has a humid subtropical climate, with mild winters and hot, humid summers

Work Schedule: The work schedule for this role is full-time, with the expectation of working standard business hours Monday through Friday. However, the role may require occasional overtime or flexibility to meet project deadlines.

ASSUMPTION: While Google's Shanghai office offers a modern and collaborative work environment, the city's large size and busy pace may present challenges in terms of work-life balance and commuting.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screen with a recruiter or hiring manager
• In-depth interviews with cross-functional teams, focusing on problem-solving, analytical, and communication skills
• Final interview with the hiring manager or leadership team

Key Assessment Areas:

• Problem-solving and analytical skills
• Communication and presentation skills
• Strategic thinking and business acumen
• Cultural fit and alignment with Google's values

Application Tips:

• Tailor your resume to highlight relevant experience and skills for this role
• Prepare for behavioral interview questions that focus on problem-solving, collaboration, and communication
• Demonstrate your understanding of Google's business and the advertising industry
• Showcase your ability to work cross-functionally and collaborate with diverse teams

ATS Keywords: Google Ads, client engagement, data analysis, strategic consulting, cross-functional collaboration, business opportunities, technical solutions, training, industry trends

ASSUMPTION: Google's interview process is designed to assess the candidate's problem-solving, analytical, and communication skills, as well as their cultural fit with the company's values.

🛠️ Tools & Technologies

• Google Ads platform
• SQL and other data analysis tools
• Presentation software (e.g., Google Slides, PowerPoint)
• Project management tools (e.g., Asana, Trello)

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the projects and teams the candidate works with.

👔 Cultural Fit Considerations

Company Values:

• Focus on the user
• Think big
• Be a good citizen
• Work as a team

Work Style:

• Collaborative and team-oriented
• Data-driven and analytical
• Adaptable and innovative
• Focused on delivering results and driving impact

Self-Assessment Questions:

• Do you thrive in a collaborative, team-oriented environment?
• Are you comfortable working with large datasets and using data to drive decision-making?
• Do you have a proven track record of delivering results and driving impact in a fast-paced, dynamic environment?

ASSUMPTION: Google values candidates who are collaborative, data-driven, and results-oriented, with a strong commitment to the company's mission and values.

⚠️ Potential Challenges

• Managing multiple projects and priorities simultaneously
• Working with diverse teams and stakeholders, each with their own priorities and goals
• Keeping up with the fast-paced and ever-evolving advertising industry
• Adapting to Google's large and sometimes complex organizational structure

ASSUMPTION: While this role offers numerous opportunities for growth and development, it also presents challenges in terms of managing multiple priorities and navigating Google's large and complex organization.

📈 Similar Roles Comparison

• Compared to a traditional sales role, this role places a greater emphasis on data analysis and strategic consulting
• Unlike many roles in the advertising industry, this role requires a strong background in data analysis and strategic thinking, rather than a focus on sales or account management
• This role offers significant growth potential, both in terms of career advancement and the development of new skills and expertise

ASSUMPTION: While this role shares some similarities with other roles in the advertising industry, its focus on data analysis and strategic consulting sets it apart and offers unique opportunities for growth and development.

📝 Sample Projects

• Developing a data-driven strategy to optimize user acquisition for a mobile gaming client
• Conducting a comprehensive analysis of a client's advertising spend to identify opportunities for cost savings and improved ROI
• Designing and implementing a measurement framework to track the performance of a client's advertising campaigns across multiple platforms and channels

ASSUMPTION: The specific projects the candidate works on will depend on the needs of the clients and the priorities of the team. However, the projects will likely involve a mix of data analysis, strategic consulting, and cross-functional collaboration.

❓ Key Questions to Ask During Interview

• Can you describe the typical projects and priorities for this role?
• How does this role collaborate with other teams and departments within Google?
• What opportunities are there for growth and development within this role and the broader Google Customer Solutions team?
• How does Google support work-life balance for its employees?
• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates the candidate's interest in the role and their commitment to understanding the company and its culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your relevant experience and skills for this role
• Prepare for behavioral interview questions that focus on problem-solving, collaboration, and communication
• Demonstrate your understanding of Google's business and the advertising industry
• Follow up with the recruiter or hiring manager within one week of submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.