📌 Core Information
🔹 Job Title: Growth Manager
🔹 Company: Adyen
🔹 Location: Berlin, Germany
🔹 Job Type: Hybrid
🔹 Category: Financial Services
🔹 Date Posted: July 21, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site (Hybrid)
🚀 Job Overview
Key aspects of this role include:
- Managing relationships with mid-sized, fast-growth merchants
- Focusing on commercial growth and customer satisfaction
- Collaborating with a team to drive mutual success
- Delivering an outstanding customer experience
ASSUMPTION: This role involves a high degree of autonomy and requires a proactive, adaptable individual who can manage multiple accounts and projects simultaneously.
📋 Key Responsibilities
✅ Manage relationships with mid-sized, fast-growth merchants, covering multiple industries and channels
✅ Focus on commercial growth, customer satisfaction, and reducing churn
✅ Drive commercial discussions for joint accounts, meeting strategic and financial targets
✅ Prioritize and manage short and long-term projects with varying timelines across multiple accounts
✅ Serve as a feedback loop for customers internally
ASSUMPTION: The role requires strong organizational skills, as well as the ability to balance multiple priorities and deadlines.
🎯 Required Qualifications
Education: Bachelor's degree or equivalent experience
Experience: 2-5 years of full-time work experience in a client-facing, commercial role, such as account management, consulting, or in the payments industry from a merchant side
Required Skills:
- Fluency in German and English (other languages are a plus)
- Strong communication and time management skills
- Proficient in spreadsheet analysis and technical discussions about payments
- Ability to work efficiently and proactively
Preferred Skills:
- Experience in complex enterprise software, technical infrastructure, or financial services
- Familiarity with the global payments landscape
ASSUMPTION: While not explicitly stated, proficiency in using relevant software and tools (e.g., CRM, project management platforms) is expected.
💰 Compensation & Benefits
Salary Range: €50,000 - €70,000 per year (based on industry standards for the role, experience level, and location)
Benefits:
- Competitive benefits package
- Opportunities for professional development and growth
- Dynamic, international work environment
Working Hours: Full-time (40 hours per week), with some domestic and international travel required
ASSUMPTION: The salary range is estimated based on industry standards for a Growth Manager role in Berlin, Germany.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, specifically online payment processing and financial technology
Company Size: Medium (1,001-5,000 employees), offering a collaborative and dynamic work environment
Founded: 2006, with a history of growth and expansion in the global payments landscape
Company Description:
- Adyen provides end-to-end payments capabilities, data-driven insights, and financial products in a single global solution
- Works with leading companies such as Meta, Uber, H&M, eBay, and Microsoft
- Offers a unique approach to payments, combining cutting-edge technology with a customer-centric mindset
Company Specialties:
- Online payment service and system
- Online payment processing and gateway
- Merchant services
- Mobile payments and Point-of-Sale payments
- Global acquiring and risk management
- Ecommerce and compliance
- Checkout and financial technology platform
Company Website: https://www.adyen.com
ASSUMPTION: Adyen's focus on innovation and collaboration makes it an attractive employer for those seeking a challenging and rewarding work environment.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and development
Reporting Structure: Reports directly to the Growth Manager team lead
Work Arrangement: Hybrid, with 3 office days per week and the rest remote
Growth Opportunities:
- Progression to senior roles within the Growth Management team
- Expansion into other areas of the business, such as sales or business development
- International relocation opportunities as the company continues to grow globally
ASSUMPTION: Adyen's fast-paced environment and focus on employee development provide ample opportunities for career growth and advancement.
🌍 Location & Work Environment
Office Type: Modern, collaborative workspace with a focus on employee well-being
Office Location(s): Friedrichstraße 63, Berlin, Berlin 10117, DE
Geographic Context:
- Berlin is a vibrant, multicultural city with a thriving tech scene
- Offers a high quality of life, with numerous cultural attractions and recreational opportunities
- Has a well-developed public transportation system, making it easy to commute to the office
Work Schedule: Flexible, with a focus on results and outcomes rather than strict hours
ASSUMPTION: Berlin's dynamic and multicultural environment provides an ideal setting for a fast-paced, international company like Adyen.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- On-site or virtual interviews with the hiring manager and team members
- Final round with senior leadership
Key Assessment Areas:
- Communication and interpersonal skills
- Problem-solving and analytical thinking
- Commercial acumen and strategic mindset
- Adaptability and resilience in a fast-paced environment
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare examples of your commercial acumen and problem-solving skills
- Research Adyen's unique approach to payments and be ready to discuss how your background aligns with their mission
ATS Keywords: Growth Manager, Account Management, Merchant Relationships, Commercial Growth, Customer Satisfaction, Teamwork, Collaboration, Project Management, Technical Affinity, German, English
ASSUMPTION: Adyen's hiring process is designed to assess candidates' fit for the role and the company culture, with a focus on finding the best possible match for both parties.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Spreadsheet software (e.g., Microsoft Excel, Google Sheets)
- Communication and collaboration platforms (e.g., Slack, Microsoft Teams)
ASSUMPTION: While not explicitly stated, proficiency in using relevant software and tools is expected for this role.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Collaborative
- Integrity
- Results-driven
Work Style:
- Dynamic and fast-paced
- Results-oriented and outcome-focused
- Collaborative and team-driven
- Adaptable and resilient
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic environment?
- Are you comfortable working with a high degree of autonomy and managing multiple priorities?
- Do you have strong communication and interpersonal skills, with the ability to build and maintain relationships with customers and internal stakeholders?
ASSUMPTION: Adyen's company culture values innovation, collaboration, and a customer-centric mindset, making it an attractive employer for those seeking a challenging and rewarding work environment.
⚠️ Potential Challenges
- Managing multiple accounts and projects simultaneously, requiring strong organizational skills and time management
- Working in a fast-paced, dynamic environment that may be subject to sudden changes or priorities
- Dealing with customer churn and commercial growth targets, which can be challenging and stressful at times
- Some domestic and international travel may be required, which can disrupt personal schedules and routines
ASSUMPTION: While Adyen offers a dynamic and challenging work environment, it also provides the support and resources necessary to help employees succeed in their roles.
📈 Similar Roles Comparison
- Unlike traditional account management roles, this position focuses on commercial growth and customer satisfaction for mid-sized, fast-growth merchants
- Adyen's unique approach to payments and financial technology sets it apart from competitors in the industry
- Career progression opportunities within the Growth Management team and across other areas of the business
ASSUMPTION: Adyen's Growth Manager role offers a unique combination of commercial focus, customer-centric mindset, and innovative approach to payments, making it an attractive opportunity for the right candidate.
📝 Sample Projects
- Developing and implementing a customer retention strategy for a high-churn merchant
- Expanding a merchant's payment capabilities to new regions or channels
- Collaborating with internal teams to optimize payment processing and reduce costs for a merchant
ASSUMPTION: The sample projects listed above are representative of the types of initiatives a Growth Manager might work on, but the specific projects will vary depending on the merchant and the current priorities of the team.
❓ Key Questions to Ask During Interview
- Can you describe a typical day or week in the role of a Growth Manager?
- How does the Growth Management team collaborate and support each other in achieving our goals?
- What opportunities are there for professional development and growth within the team and the company as a whole?
- How does Adyen approach customer retention and churn management for mid-sized, fast-growth merchants?
- What is the company's strategy for expanding its global footprint, and how does this role contribute to that growth?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and your commitment to understanding the company and its culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Adyen careers page
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare examples of your commercial acumen and problem-solving skills
- Research Adyen's unique approach to payments and be ready to discuss how your background aligns with their mission
- Follow up with the hiring manager within one week of submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
