Growth Manager (m/w/d)

📌 Core Information

🔹 Job Title: Growth Manager (m/w/d)

🔹 Company: ServiceHero GmbH & Co.KG

🔹 Location: Berlin, Germany

🔹 Job Type: Full-time

🔹 Category: Growth & Marketing

🔹 Date Posted: May 5, 2025

🔹 Experience Level: Mid-level (2-5 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Developing and implementing growth initiatives to increase platform visibility and reach
• Identifying and onboarding new service providers and customer segments
• Analyzing growth metrics to derive optimization measures and drive customer engagement
• Collaborating with cross-functional teams to leverage synergies and maximize growth potential
• Continuously gathering and incorporating new ideas from market observation and customer dialogue

ASSUMPTION: This role requires a strong focus on data-driven decision making and a proactive approach to identifying growth opportunities.

📋 Key Responsibilities

✅ Developing and implementing growth strategies to increase platform visibility and reach

✅ Identifying and onboarding new service providers and customer segments

✅ Analyzing growth metrics and deriving optimization measures

✅ Planning, executing, and evaluating growth and marketing experiments

✅ Collaborating with product management, sales, and marketing teams to leverage synergies

✅ Continuously gathering and incorporating new ideas from market observation and customer dialogue

ASSUMPTION: This role requires a high level of autonomy and the ability to structure complex topics independently.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field

Experience: 2-5 years of professional experience in growth, marketing, business development, or similar roles

Required Skills:

• Proven track record in growth, marketing, or business development
• Strong analytical and problem-solving skills
• Excellent communication and organizational skills
• Ability to work independently and structure complex topics
• Fluency in German (C1 level)

Preferred Skills:

• Experience with data analysis tools (e.g., Google Analytics, Tableau)
• Knowledge of the German market and consumer behavior
• Familiarity with the facilities services industry

ASSUMPTION: Candidates with experience in data-driven marketing and a strong analytical mindset will be particularly successful in this role.

💰 Compensation & Benefits

Salary Range: €45,000 - €60,000 per year (based on experience and market rates for mid-level growth managers in Berlin)

Benefits:

• Dynamic and growing team with ample opportunities for professional development
• Creative freedom to bring ideas to the table and drive growth initiatives
• Open company culture with flat hierarchies and short decision-making processes
• Training opportunities to support personal and professional growth
• Impactful role in a fast-growing startup with ambitious goals

Working Hours: Full-time (40 hours per week) with flexible working hours and remote work options available

ASSUMPTION: The salary range is estimated based on market research and comparable roles in the Berlin area. The final offer may vary depending on the candidate's experience and skills.

📌 Applicant Insights

🔍 Company Context

Industry: Facilities Services, focusing on notfall-haushaltsservices, schädlingsbekämpfung, and related services

Company Size: Small (11-50 employees), offering a close-knit team environment and ample opportunities for growth and impact

Founded: 2021, with a strong focus on growth and expansion in the German market

Company Description:

• ServiceHero is a digital service provider offering fast and transparent help to people and businesses with a pest infestation
• The company connects pest control experts with customers in need of their services, backed by WISAG, one of Germany's largest providers of facility services
• ServiceHero fosters a transparent and customer-oriented approach, translating into a collaborative and innovative team environment

Company Specialties:

• Notfall-Haushaltsservices
• Schädlingsbekämpfung
• Rohrreinigung und Reparatur
• Kanalreinigung und Wartung
• Zuverlässige Dienstleister
• Schnelle Reaktionszeiten
• Transparente Preise
• Qualitätssicherung
• Zertifizierte Fachkräfte
• Unterstützung für Hausverwaltungen
• Lösungen für Hotels und Gastgewerbe
• Maßgeschneiderte Serviceverträge
• Lokalisierte Services in ganz Deutschland

Company Website: https://www.service-hero.com/

ASSUMPTION: ServiceHero's focus on growth and expansion presents exciting opportunities for candidates looking to make a significant impact in a fast-paced environment.

📊 Role Analysis

Career Level: Mid-level, with opportunities for growth and advancement within the company

Reporting Structure: This role reports directly to the CEO and works closely with cross-functional teams, including product management, sales, and marketing

Work Arrangement: On-site, with flexible working hours and remote work options available

Growth Opportunities:

• Expanding the company's service offerings and customer base
• Developing and implementing new growth strategies and initiatives
• Gaining experience in a fast-growing startup environment with a strong focus on expansion

ASSUMPTION: This role offers significant growth potential for candidates eager to take on new challenges and make a lasting impact on the company's success.

🌍 Location & Work Environment

Office Type: Modern and collaborative office space in central Berlin

Office Location(s): Boxhagener Straße 119, 10245 Berlin, Germany

Geographic Context:

• Berlin is a vibrant and multicultural city with a strong startup ecosystem
• The office is located in the trendy Friedrichshain district, close to public transportation and various amenities
• The city offers a high quality of life, with numerous cultural attractions, parks, and recreational opportunities

Work Schedule: Full-time (40 hours per week) with flexible working hours and remote work options available

ASSUMPTION: The office environment fosters collaboration and innovation, with a strong emphasis on open communication and teamwork.

💼 Interview & Application Insights

Typical Process:

• Initial phone or video screening to assess cultural fit and basic qualifications
• On-site interview with the CEO and a member of the growth team to discuss the role and company in more detail
• Case study or practical exercise to evaluate problem-solving skills and strategic thinking
• Final interview with the CEO to discuss the candidate's fit for the role and the company's growth plans

Key Assessment Areas:

• Analytical and problem-solving skills
• Communication and presentation skills
• Cultural fit and alignment with company values
• Initiative and proactivity in identifying growth opportunities

Application Tips:

• Highlight relevant experience and achievements in growth, marketing, or business development roles
• Demonstrate a strong understanding of the German market and consumer behavior
• Showcase your ability to work independently and structure complex topics
• Tailor your resume and cover letter to emphasize your fit for the role and the company's mission

ATS Keywords: Growth, Marketing, Business Development, Data-Driven, Analytical Thinking, Experimentation, Communication Skills, Organizational Skills, Initiative, Problem Solving, Customer Engagement, Market Observation

ASSUMPTION: The application process is designed to assess the candidate's skills, experience, and cultural fit, with a strong emphasis on data-driven decision making and strategic thinking.

🛠️ Tools & Technologies

• Data analysis tools (e.g., Google Analytics, Tableau)
• Project management tools (e.g., Asana, Trello)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: The tools and technologies used in this role are standard for growth and marketing professionals, with a focus on data analysis and project management.

👔 Cultural Fit Considerations

Company Values:

• Transparency and customer orientation
• Bold and innovative thinking
• Constructive criticism and continuous improvement
• Collaboration and teamwork

Work Style:

• Data-driven and analytical approach to decision making
• Proactive and initiative-taking mindset
• Strong communication and organizational skills
• Ability to work independently and in a team environment

Self-Assessment Questions:

• How do you approach data-driven decision making, and can you provide an example from a previous role?
• Describe a time when you identified and capitalized on a growth opportunity in a previous role.
• How do you balance working independently and collaborating with cross-functional teams to drive growth initiatives?

ASSUMPTION: ServiceHero values candidates who are data-driven, proactive, and able to work effectively in a collaborative team environment.

⚠️ Potential Challenges

• Working in a fast-paced startup environment with a strong focus on growth and expansion
• Balancing data-driven decision making with creative and innovative thinking
• Identifying and capitalizing on growth opportunities in a competitive market
• Managing multiple priorities and projects simultaneously

ASSUMPTION: These challenges present exciting opportunities for candidates eager to take on new responsibilities and make a significant impact on the company's success.

📈 Similar Roles Comparison

• Compared to traditional marketing roles, this position places a stronger emphasis on data-driven decision making and growth strategy
• Unlike many growth roles, this position focuses on the German market and requires a strong understanding of German consumer behavior
• This role offers significant growth potential and the opportunity to make a lasting impact on the company's success, unlike more established or larger organizations

ASSUMPTION: Candidates should consider the unique aspects of this role and how it aligns with their career goals and personal preferences.

📝 Sample Projects

• Developing and implementing a targeted marketing campaign to increase customer acquisition in a specific region
• Analyzing customer data to identify trends and opportunities for improved customer engagement and retention
• Collaborating with the product team to launch a new service offering and drive customer adoption

ASSUMPTION: These sample projects illustrate the data-driven and collaborative nature of the role, with a strong focus on growth and customer engagement.

❓ Key Questions to Ask During Interview

• How does the company plan to expand its service offerings and customer base in the coming years?
• What are the key priorities for this role in the first 90 days, and how will success be measured?
• How does the company support the professional development and growth of its employees?
• What is the company's approach to data-driven decision making, and how does this role contribute to that process?
• How does the company foster a culture of innovation and continuous improvement?

ASSUMPTION: These questions help candidates better understand the company's growth plans, expectations, and culture, allowing them to assess their fit for the role and the organization.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for the interview by researching the company and practicing your responses to common interview questions
• Follow up with the hiring manager after the interview to express your appreciation and reiterate your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.