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Senior Manager, Growth Marketing & Campaign (Southeast Asia) - Singapore

Western Union
Full-time
On-site
Singapore
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Manager, Growth Marketing & Campaign (Southeast Asia) - Singapore

πŸ”Ή Company: Western Union

πŸ”Ή Location: Singapore - WeWork 21 Collyer Quay

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 28, 2025

πŸ”Ή Experience Level: 8-10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and owning end-to-end marketing strategy for growth and campaigns in Southeast Asia
  • Collaborating with cross-functional teams to plan, articulate, and generate 360 campaigns
  • Optimizing paid media efforts across platforms to improve ROI and CAC
  • Designing and optimizing lifecycle journeys to improve engagement and reduce churn
  • Managing a high-performing team of marketers and providing mentorship

ASSUMPTION: This role requires a strategic thinker with a solid understanding of complex businesses within financial services/payments and proven experience in leading, developing, and motivating teams in relevant industries.

πŸ“‹ Key Responsibilities

βœ… Collaborate with cross-functional teams to develop a comprehensive marketing strategy and action plan aligned to company goals and objectives

βœ… Develop and own end-to-end marketing strategy, identifying key levers across channels to scale customer acquisition, engagement, and conversion

βœ… Plan, launch, and manage integrated marketing campaigns across digital and retail channels in alignment to deliver business outcomes

βœ… Lead paid media efforts across platforms, optimizing for ROI and CAC

βœ… Design and optimize lifecycle journeys using own channels to improve engagement and reduce churn

βœ… Champion a test and learn approach using A/B testing, cohort analysis, and funnel metrics to improve campaign performance and user experience

βœ… Drive marketing efficiency through deep analysis of unit economics, understanding market dynamics, customer behavior, and growth levers to influence strategic and tactical decisions

βœ… Cross-functional collaboration is a must, working with various functions – analytics, product experience, sales, etc. – to drive seamless alignment on marketing initiatives

βœ… Manage non-corridor-specific campaigns and results

βœ… Build and manage a high-performing team of marketers. Provide mentorship, structure, and support for continuous learning and innovation

ASSUMPTION: This role requires a strong understanding of complex businesses within financial services/payments and the ability to work effectively with cross-functional teams to drive marketing initiatives.

🎯 Required Qualifications

Education: Bachelor’s or Master’s degree preferably in Marketing, Business Administration, or a related discipline

Experience: 8-10+ years of proven track record in omni-channel or digital marketing with demonstrated experience of leading, developing, and motivating teams in payments, e-commerce, and relevant financial industries

Required Skills:

  • Strategic thinking and planning
  • Cross-functional collaboration
  • Campaign management
  • Paid media optimization
  • Data analysis and insights
  • Team management and mentorship

Preferred Skills:

  • Knowledge of Power Bi, Tableau, and other dashboard tools
  • Commercial acumen

ASSUMPTION: Candidates with experience in digital acquisition, retail marketing, customer segmentation and targeting, data analysis, collaboration, and campaign execution will be highly preferred.

πŸ’° Compensation & Benefits

Salary Range: SGD 150,000 - 200,000 per annum (Estimated based on industry standards for the role, experience level, and location)

Benefits:

  • Health Insurance
  • Accident Insurance
  • Life Insurance
  • Development Resources
  • Training Resources
  • 21 Days Holidays
  • Birthday Leave
  • Employee Assistance Programs
  • Global Recognition and Rewards Programs
  • Employee Wellness

Working Hours: Full-time, Monday to Friday, 9:00 AM to 6:00 PM (with flexibility for remote work)

ASSUMPTION: The salary range provided is an estimate based on industry standards for the role, experience level, and location. Actual salary may vary based on the company's internal compensation structure and the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services

Company Size: 5,001-10,000 employees

Founded: 1851

Company Description:

  • Western Union is a global leader in cross-border, cross-currency money movement
  • Offers a wide range of financial services to consumers and businesses
  • Operates in over 200 countries and territories, reaching customers and receivers around the globe

Company Specialties:

  • Money Transfer Services
  • Business Financial Services
  • Bill Payment
  • Financial Services
  • Financial Technology
  • Digital Applications
  • Digital Payments
  • and Digital Money Transfer

Company Website: westernunion.com

ASSUMPTION: Western Union is a well-established company in the financial services industry with a global presence and a wide range of financial services offerings.

πŸ“Š Role Analysis

Career Level: Senior Manager

Reporting Structure: This role reports directly to the Regional Marketing Director for Southeast Asia

Work Arrangement: On-site, with flexibility for remote work

Growth Opportunities:

  • Potential career progression to Regional Marketing Director or other senior leadership roles
  • Opportunities to work on high-impact projects and drive growth in the Southeast Asian market
  • Access to learning and development resources to enhance skills and knowledge

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a substantial impact on the company's growth in the Southeast Asian market.

🌍 Location & Work Environment

Office Type: WeWork office space

Office Location(s): Singapore - WeWork 21 Collyer Quay

Geographic Context:

  • Singapore is a major financial hub in Southeast Asia
  • Offers a multicultural environment with a high quality of life
  • Has a competitive job market with many opportunities in the financial services industry

Work Schedule: Full-time, Monday to Friday, 9:00 AM to 6:00 PM (with flexibility for remote work)

ASSUMPTION: The work environment is dynamic and fast-paced, with a strong focus on collaboration and innovation. The office is located in a prime business district with easy access to public transportation and amenities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the HR team
  • In-depth interviews with the hiring manager and other team members
  • Final interview with the Regional Marketing Director

Key Assessment Areas:

  • Strategic thinking and planning
  • Cross-functional collaboration
  • Campaign management and execution
  • Data analysis and insights
  • Team management and mentorship

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Be prepared to discuss your experience with digital marketing, campaign management, and team leadership
  • Showcase your understanding of the financial services industry and Western Union's business

ATS Keywords: Growth Marketing, Campaign Management, Digital Marketing, Customer Acquisition, Customer Engagement, Data Analysis, Cross-Functional Collaboration, Team Management, Strategic Thinking, Omni Channel Marketing, Lifecycle Marketing, A/B Testing, Market Dynamics, Customer Behavior, Mentorship, Commercial Acumen

ASSUMPTION: The application process is competitive, and candidates should be prepared to demonstrate their relevant experience and skills throughout the interview process.

πŸ› οΈ Tools & Technologies

  • Power Bi
  • Tableau
  • Google Analytics
  • Meta Ads Manager
  • Google Ads

ASSUMPTION: Candidates should have experience with data visualization tools, marketing analytics platforms, and advertising platforms relevant to the role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Respect
  • Trust
  • Innovation

Work Style:

  • Collaborative and team-oriented
  • Fast-paced and dynamic
  • Data-driven and analytical

Self-Assessment Questions:

  • Do you thrive in a fast-paced, collaborative environment?
  • Are you comfortable working with data and using it to drive decision-making?
  • Do you have experience managing and mentoring teams?

ASSUMPTION: Western Union values a diverse and inclusive work environment, and candidates should be prepared to demonstrate their fit with the company's values and work style.

⚠️ Potential Challenges

  • Managing a high-performing team in a fast-paced, dynamic environment
  • Working with cross-functional teams to drive marketing initiatives
  • Adapting to a multicultural work environment
  • Competing in a competitive job market

ASSUMPTION: These challenges require strong leadership, collaboration, and adaptability skills, as well as a deep understanding of the financial services industry and Western Union's business.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Senior Marketing Manager or Growth Marketing Manager position in the financial services industry
  • However, this role has a specific focus on the Southeast Asian market and requires experience in the region
  • Career progression opportunities may vary depending on the company and industry

ASSUMPTION: This role offers a unique opportunity to drive growth in the Southeast Asian market for a global financial services company.

πŸ“ Sample Projects

  • Developing and executing a comprehensive marketing strategy for a new product launch in the Southeast Asian market
  • Optimizing paid media campaigns to improve ROI and CAC for an existing product
  • Designing and implementing lifecycle journeys to improve customer engagement and reduce churn for a key customer segment

ASSUMPTION: These sample projects demonstrate the strategic, tactical, and leadership aspects of the role, as well as the need for a deep understanding of the financial services industry and the Southeast Asian market.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 90 days?
  • How does this role collaborate with other teams within the organization?
  • What are the biggest challenges facing the company in the Southeast Asian market?
  • What opportunities are there for professional development and growth within the company?
  • How does the company support work-life balance for its employees?

ASSUMPTION: These questions demonstrate a candidate's interest in the role, the company, and the industry, as well as their ability to think strategically and plan for success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Western Union careers website
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare for interviews by researching Western Union's business, industry trends, and the specific requirements of the role
  • Follow up with the HR team after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.