Growth Manager, VA

📌 Core Information

🔹 Job Title: Growth Manager, VA

🔹 Company: MO

🔹 Location: Remote (DC Metro area preferred)

🔹 Job Type: Full-time - Remote

🔹 Category: Business Development, Government

🔹 Date Posted: May 6, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Remote (DC-based candidates should expect to travel up to 15%)

🚀 Job Overview

Key aspects of this role include:

• Leading business development and capture efforts across the Department of Veterans Affairs (VA)
• Strengthening partnerships with VA stakeholders and expanding MO's presence
• Executing growth strategies that reflect MO's commitment to Veteran-first design and agile modernization
• Identifying and qualifying new opportunities aligned with MO's core strengths
• Representing MO at industry events and within digital services communities

ASSUMPTION: This role requires a strong understanding of federal procurement processes and excellent relationship-building skills. The ideal candidate will have experience working with the VA or a comparable civilian agency.

📋 Key Responsibilities

✅ Cultivate and expand executive- and program-level relationships across key VA offices (OCTO, VHA, VBA, NCA, VES)

✅ Act as a trusted advisor and main point of contact for VA stakeholders

✅ Lead regular capability briefings, solutioning sessions, and strategic check-ins

✅ Identify and qualify new opportunities aligned with MO’s core strengths (mobile, Drupal, legacy modernization, AI/ML, CX)

✅ Drive transition of work onto key contract vehicles such as SPRUCE

✅ Partner with technical teams to develop competitive proposals, white papers, and value-driven solutions

✅ Lead or support capture for recompetes and new strategic awards

✅ Pursue high-impact modernization opportunities including MHV on VA.gov, eBenefits Deprecation, and the VES Contact Center

✅ Strengthen teaming strategies with partners like Maximus, Fearless, Ipsos, and others

✅ Represent MO at industry events and within digital services communities to amplify visibility and influence

✅ Collaborate with leadership to align go-to-market strategy with service delivery and impact

✅ Refine and maintain past performance narratives and proposal assets

✅ Contribute to the establishment of scalable business development SOPs and reporting systems

ASSUMPTION: This role requires a high level of autonomy and the ability to manage multiple priorities. The ideal candidate will be comfortable wearing multiple hats and working in a dynamic, fast-paced environment.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)

Experience: 5+ years of federal account management or business development/capture experience, ideally within the VA or a comparable civilian agency

Required Skills:

• Deep knowledge of Federal procurement, acquisition lifecycles, and relevant regulations
• Proficient in using Federal BD platforms (e.g., GovWin, SAM.gov, FPDS)
• Experience with a variety of contract vehicles (e.g., IDIQs, GWACs, BPAs, FSS)
• Excellent communication, leadership, and organizational skills
• Strong analytical and problem-solving skills
• Proficiency in CRM tools and standard business software (Microsoft Office, Google Suite, Slack, Teams, SharePoint)

Preferred Skills:

• Experience supporting SPRUCE or digital services-specific contract vehicles
• Knowledge of legacy VA systems and modernization initiatives
• Existing network of VA contacts or experience working directly with/within VA
• Public trust clearance or eligibility preferred
• DC-area located

ASSUMPTION: While a Bachelor's degree is preferred, MO values experience and results over formal education. Candidates with equivalent experience are encouraged to apply.

💰 Compensation & Benefits

Salary Range: $135,000 - $165,000 a year

Benefits:

• Variable compensation tied to achievement of revenue goals and company performance
• Full health benefits (medical, dental, vision)
• 401K matching
• Unlimited Paid Time Off (PTO)
• Short- and Long-Term Disability in addition to Life Insurance (company sponsored)
• Company-sponsored parental leave
• Summer Fridays!

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is non-negotiable and based on the competency level of the candidate. Performance-based commissions are uncapped and paid quarterly based on realized contract revenue.

📌 Applicant Insights

🔍 Company Context

Industry: MO operates in the business consulting and services industry, focusing on government leaders and digital services

Company Size: MO is a small team of interdisciplinary creatives with a mission-driven culture

Founded: MO was founded in 2016 and is headquartered in Phoenix, AZ

Company Description:

• MO helps government leaders achieve their mission by designing intuitive and sustainable experiences that build trust, improve satisfaction, and reduce burden
• MO uses design thinking, human-centered design, and agile development methods to modernize and transform customer and employee experiences
• MO builds multi-disciplinary teams that collaborate with clients, internal stakeholders, their customers, and partners to uncover problems, conceptualize ideas, design experiences, and provide strategic direction

Company Specialties:

• Applying Emerging Technology
• Organizational Vision Distillation & Alignment
• Design Thinking Education
• Qualitative User Research & Insights
• Business Growth Strategy
• Quantitative Research
• Ethnographic Research
• Business Model Design
• Design Sprints
• Opportunity Definition
• Customer Experience (CX)
• User Experience (UX)
• Patient Experience (PX)
• Employee Experience (EX)
• Internal & External Strategic Analysis
• Strategic Planning
• Co Design Workshops
• Innovation Curriculum Design & Development
• Design Principle Development
• Concept Design & Visualization
• Experiment Design & Execution
• User Testing
• Workflow & Wireframe Generation
• Storyboarding
• Storyboards & Use Case Development
• Coaching & Mentoring

Company Website: www.themostudio.com

ASSUMPTION: MO's unique approach to business consulting and services sets it apart from traditional consulting firms. The company's mission-driven culture and commitment to improving lives through design make it an attractive place to work for individuals passionate about making a difference.

📊 Role Analysis

Career Level: This role is a mid-level position within MO's growth team, reporting directly to the Head of Growth

Reporting Structure: The Growth Manager will be responsible for leading business development and capture efforts across the VA, with a focus on expanding MO's presence and deepening client relationships

Work Arrangement: This is a remote, full-time position with a preference for candidates located in the DC Metro area. DC-based candidates should expect to travel up to 15% of the time

Growth Opportunities:

• As MO continues to grow, there will be opportunities for the Growth Manager to take on additional responsibilities and advance within the company
• MO values internal mobility and encourages employees to explore different roles and teams as they grow and develop
• MO offers a fun, dynamic working environment with an energetic and diverse team, providing ample opportunities for professional growth and development

ASSUMPTION: The ideal candidate for this role will be passionate about MO's mission and committed to improving services for Veterans. They will also be a strong communicator, excellent relationship-builder, and strategic thinker with a deep understanding of federal procurement processes.

🌍 Location & Work Environment

Office Type: Remote (with occasional travel for DC-based candidates)

Office Location(s): MO's headquarters is located in Phoenix, AZ, but this role can be performed remotely from anywhere in the United States

Geographic Context:

• The DC Metro area is home to many federal agencies, including the VA, providing ample opportunities for business development and partnership
• The DC Metro area is also a hub for government consulting and services, making it an ideal location for this role
• The DC Metro area offers a diverse range of cultural, recreational, and professional opportunities

Work Schedule: Full-time (40 hours per week) with flexible hours and unlimited PTO

ASSUMPTION: While this role is remote, DC-based candidates should expect to travel up to 15% of the time. MO values work-life balance and provides employees with the flexibility to manage their own schedules.

💼 Interview & Application Insights

Typical Process:

• Initial phone or video screen with the Head of Growth
• In-depth interview with the Head of Growth and a member of the Growth Team
• Final interview with the CEO and/or other members of the leadership team
• Background check and reference check (if applicable)

Key Assessment Areas:

• Understanding of federal procurement processes and relevant regulations
• Relationship-building and communication skills
• Strategic thinking and problem-solving abilities
• Knowledge of the VA and its various branches (VHA, VBA, NCA, VES)
• Familiarity with MO's core strengths (mobile, Drupal, legacy modernization, AI/ML, CX)

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Be prepared to discuss your understanding of federal procurement processes and the VA during your interviews
• Showcase your strategic thinking and problem-solving abilities through real-world examples and case studies
• Demonstrate your passion for MO's mission and commitment to improving services for Veterans

ATS Keywords: Federal Procurement, Business Development, Stakeholder Management, Agile Delivery, Digital Services, Communication, Leadership, Organizational Skills, Analytical Skills, Problem-Solving Skills, CRM Tools, Microsoft Office, Google Suite, Slack, Teams, SharePoint, VA, Veteran-first design, agile modernization

ASSUMPTION: MO's hiring process is designed to be transparent, fair, and efficient. The company values diversity and inclusion and encourages candidates from all backgrounds to apply.

🛠️ Tools & Technologies

• CRM tools (e.g., Salesforce, HubSpot)
• Standard business software (Microsoft Office, Google Suite, Slack, Teams, SharePoint)
• Federal BD platforms (e.g., GovWin, SAM.gov, FPDS)
• Contract vehicles (e.g., IDIQs, GWACs, BPAs, FSS)

ASSUMPTION: The ideal candidate for this role will be proficient in using CRM tools and standard business software. Familiarity with federal BD platforms and contract vehicles is also preferred.

👔 Cultural Fit Considerations

Company Values:

• Curiosity
• Courage
• Excellence
• Integrity

Work Style:

• MO values a dynamic, fast-paced work environment with a high degree of autonomy
• MO encourages employees to take initiative, be proactive, and think strategically
• MO fosters a culture of accountability, collaboration, and continuous learning

Self-Assessment Questions:

• Do you have a deep understanding of federal procurement processes and relevant regulations?
• Are you an excellent communicator with strong relationship-building skills?
• Are you comfortable working in a dynamic, fast-paced environment with a high degree of autonomy?
• Are you passionate about MO's mission and committed to improving services for Veterans?

ASSUMPTION: MO's unique culture and values make it an attractive place to work for individuals who are curious, courageous, and committed to excellence. The ideal candidate will be a strong fit for MO's work style and values.

⚠️ Potential Challenges

• Navigating the complex and ever-changing landscape of federal procurement processes
• Building and maintaining strong relationships with VA stakeholders in a remote work environment
• Managing multiple priorities and deadlines in a dynamic, fast-paced environment
• Balancing the need for strategic thinking with the day-to-day demands of business development and capture efforts
• Adapting to changes in the VA's priorities and initiatives

ASSUMPTION: The ideal candidate for this role will be able to navigate these challenges with grace, resilience, and a strategic mindset.

📈 Similar Roles Comparison

• Compared to traditional business development roles, this role requires a deep understanding of federal procurement processes and relevant regulations
• Compared to other government consulting roles, this role focuses specifically on the VA and its various branches
• Compared to other growth-focused roles, this role requires a strong commitment to Veteran-first design and agile modernization

ASSUMPTION: The ideal candidate for this role will have experience working with the VA or a comparable civilian agency and be familiar with MO's core strengths.

📝 Sample Projects

• Leading a business development effort to secure a multi-million dollar contract with the VA's Veterans Health Administration (VHA)
• Partnering with a technical team to develop a competitive proposal for a high-impact modernization opportunity, such as MHV on VA.gov
• Strengthening relationships with key VA stakeholders to expand MO's presence and deepen client relationships

ASSUMPTION: The ideal candidate for this role will have experience leading business development efforts, partnering with technical teams, and strengthening client relationships.

❓ Key Questions to Ask During Interview

• What are the most pressing challenges facing the VA, and how does MO's work address them?
• How does MO's approach to business development differ from other consulting firms?
• What opportunities exist for growth and advancement within MO?
• How does MO support its employees' professional development and work-life balance?
• What is MO's approach to diversity, equity, and inclusion?

ASSUMPTION: The ideal candidate for this role will be curious, courageous, and committed to continuous learning and growth.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for your interviews by researching MO's mission, values, and approach to business development
• Be ready to discuss your understanding of federal procurement processes and the VA during your interviews
• Showcase your strategic thinking and problem-solving abilities through real-world examples and case studies
• Demonstrate your passion for MO's mission and commitment to improving services for Veterans
• Follow up with the hiring team one week after your final interview to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.