Growth Operations Manager

📌 Core Information

🔹 Job Title: Growth Operations Manager

🔹 Company: Traba

🔹 Location: New York City, NY

🔹 Job Type: Full-Time

🔹 Category: Technology, Information and Internet

🔹 Date Posted: April 18, 2025

🔹 Experience Level: 5-7+ years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Spearheading market expansion and growth strategies
• Leading and mentoring a team of growth associates (account executives)
• Overseeing business development efforts and client relationships
• Analyzing market trends and competitive landscapes to drive data-driven decisions
• Operating as a strategic leader and brand advocate for Traba

ASSUMPTION: This role requires a high level of strategic thinking, leadership, and analytical skills. Candidates should be comfortable working in a fast-paced, dynamic environment and have experience in sales, consulting, or related fields.

📋 Key Responsibilities

✅ Lead and execute the growth strategy, including launching new markets from 0-1 and scaling existing markets from 1-10

✅ Operate as a player-coach, rolling up your sleeves to drive results while mentoring and developing a high-performing team

✅ Oversee business development efforts, including meeting with and closing partnerships with warehouses, distribution centers, and manufacturing facilities

✅ Act as a strategic leader and advocate for Traba’s brand, representing our vision, values, and unique value proposition to potential partners

✅ Analyze market trends, customer behavior, and competitive landscape, translating insights into actionable growth strategies

✅ Develop and execute market penetration strategies, increasing Traba’s market share and driving revenue growth

✅ Build and implement scalable tools, geo insights, and reporting structures, providing data-driven recommendations to cross-functional teams

✅ Serve as a subject matter expert in the light industrial space, including distribution, fulfillment, manufacturing, and third-party logistics

✅ Establish operational excellence by proactively identifying and addressing bottlenecks, optimizing supply and demand dynamics, and improving marketplace efficiency

✅ Oversee key operational initiatives, such as launching labor supply in new markets, resolving worker payment issues, and supporting WMS (Warehouse Management System) integrations at 3PLs

✅ Foster and maintain strong client relationships, ensuring exceptional service and long-term success for Traba’s partners

ASSUMPTION: This role involves a mix of strategic planning, hands-on execution, and team leadership. Candidates should be comfortable wearing multiple hats and adapting to changing priorities.

🎯 Required Qualifications

Education: Bachelor's degree in business, finance, engineering, or a related field (or equivalent work experience).

Experience: 5-7+ years of experience in sales, consulting, investment banking, corporate strategy, working at a startup, business development, or related roles

Required Skills:

• Proven leadership ability, with experience mentoring teammates, influencing cross-functional teams, and taking ownership of high-impact projects
• Willingness to roll up your sleeves and do whatever it takes with a “no task too small” mentality
• Analytical mindset with the ability to interpret data, derive insights, and make data-driven decisions
• Self-motivated and proactive, with the ability to operate independently while also fostering a high-performance, collaborative team environment
• Excellent communication and interpersonal skills to effectively engage with customers, workers, and internal stakeholders

Preferred Skills:

• Experience in the light industrial or supply chain industry
• Fluency in additional languages (Spanish, French, etc.)

ASSUMPTION: While industry-specific experience is not required, it would be beneficial for candidates to have a strong understanding of the light industrial or supply chain industry and its challenges.

💰 Compensation & Benefits

Salary Range: $125,000 - $150,000 per year, reflecting market analysis and other relevant considerations. Exceptions may be made for candidates with qualifications that significantly differ from those outlined in the job description. This salary range does not include a highly competitive bonus structure and/or Series A equity package.

Benefits:

• 📈 Start-up equity
• 💰 Competitive salary
• 🩺 100% Paid health, dental & vision coverage
• 🍽️ Dinner provided via DoorDash, free DashPass & stocked kitchen for NY employees
• 🚍 Commuter benefit
• 🎤 Team building events
• 🏋️ Gympass benefit
• 🌴 Flexible PTO
• ✚✚ Additional: One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health

Working Hours: Full-time, typically 40 hours per week. However, this role may require additional hours during peak periods or when launching new markets.

ASSUMPTION: The salary range provided is an estimate based on market analysis and may vary depending on the candidate's qualifications and experience. The benefits package is highly competitive and designed to attract top talent in the industry.

📌 Applicant Insights

🔍 Company Context

Industry: Traba operates in the technology, information, and internet industry, focusing on enhancing the productivity and potential of the industrial supply chain by connecting businesses with reliable workers.

Company Size: Traba has 51-200 employees, which means it is a mid-sized company where applicants can expect a more collaborative and agile work environment compared to larger enterprises.

Founded: Traba was founded in 2021, making it a relatively new company with a strong focus on growth and innovation.

Company Description:

• Traba is building a world where the global supply chain operates at peak efficiency
• The company connects industrial businesses with reliable workers to fill open shifts
• Traba empowers both businesses and workers to reach their full productivity and potential
• Backed by prominent investors such as Founders Fund, Khosla Ventures, and General Catalyst

Company Specialties:

• Light industrial flexible staffing
• Supply chain optimization
• Worker management and matching
• Data-driven decision making and analytics

Company Website: http://www.traba.work

ASSUMPTION: Traba is a well-funded startup with a strong focus on growth and innovation. Applicants should be comfortable working in a fast-paced, dynamic environment and be prepared to adapt to changing priorities as the company continues to expand.

📊 Role Analysis

Career Level: This role is a mid-level management position with significant growth potential as the company continues to expand.

Reporting Structure: The Growth Operations Manager will report directly to the CEO or another senior executive and will oversee a team of growth associates (account executives).

Work Arrangement: This role is on-site, with a focus on working from the company's headquarters in New York City. However, there may be opportunities for remote work or hybrid arrangements depending on the candidate's needs and the company's policies.

Growth Opportunities:

• As the company continues to expand, there will be opportunities for the Growth Operations Manager to take on additional responsibilities or move into a more senior role
• Traba's focus on data-driven decision making and analytics provides opportunities for candidates to develop their skills in these areas
• The company's strong investment in its employees' professional development ensures that there are ample opportunities for growth and advancement

ASSUMPTION: This role offers significant growth potential for the right candidate. Applicants should be prepared to take on additional responsibilities and adapt to changing priorities as the company continues to expand.

🌍 Location & Work Environment

Office Type: Traba's headquarters is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): New York City, NY

Geographic Context:

• New York City is a major hub for the technology, information, and internet industry, providing ample opportunities for networking and professional growth
• The city's diverse and multicultural population offers a rich talent pool for candidates to draw from
• New York City's vibrant and dynamic business environment provides a stimulating and challenging work environment

Work Schedule: The work schedule for this role is typically Monday to Friday, 9:00 AM to 5:00 PM, with additional hours required during peak periods or when launching new markets.

ASSUMPTION: Applicants should be comfortable working in a fast-paced, dynamic environment and be prepared to adapt to changing priorities as the company continues to expand.

💼 Interview & Application Insights

Typical Process:

• Phone or video screen with the HR department
• Behavioral and situational interview with the hiring manager
• Case study or project presentation, followed by a Q&A session
• Final round interview with senior leadership

Key Assessment Areas:

• Problem-solving skills and analytical thinking
• Leadership and team management abilities
• Communication and interpersonal skills
• Industry knowledge and market awareness

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Be prepared to discuss your approach to market analysis, strategic planning, and execution
• Demonstrate your ability to work collaboratively and lead a team through your past experiences and achievements

ATS Keywords: Market expansion, growth strategy, business development, client relationships, market analysis, data-driven decision making, light industrial labor, supply chain optimization

ASSUMPTION: The interview process for this role is designed to assess the candidate's problem-solving skills, leadership abilities, and industry knowledge. Applicants should be prepared to discuss their approach to market analysis, strategic planning, and execution in detail.

🛠️ Tools & Technologies

• CRM software (e.g., Salesforce, HubSpot)
• Data analysis and visualization tools (e.g., Excel, Tableau)
• Project management tools (e.g., Asana, Trello)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: The tools and technologies required for this role are standard for the industry and should be familiar to candidates with relevant experience in sales, consulting, or related fields.

👔 Cultural Fit Considerations

Company Values:

• Dream Big - We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision.
• Olympian’s Work Ethic - Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three.
• Growth Mindset - We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience.
• Customer Obsession - We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve this massive and overlooked industries’ problems

Work Style:

• Collaborative and team-oriented
• Fast-paced and dynamic
• Data-driven and analytical
• Focused on results and execution

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic environment, and are you comfortable adapting to changing priorities?
• Are you a strong communicator and collaborator, able to work effectively with customers, workers, and internal stakeholders?
• Do you have a proven track record of driving results and executing high-impact projects?
• Are you comfortable working with data and using it to inform your decision-making processes?

ASSUMPTION: Traba's company culture is fast-paced, collaborative, and data-driven. Applicants should be comfortable working in a dynamic environment and be prepared to adapt to changing priorities as the company continues to expand.

⚠️ Potential Challenges

• Working in a fast-paced, dynamic environment may be challenging for candidates who prefer a more structured or predictable work environment
• The role may require candidates to wear multiple hats and adapt to changing priorities, which can be demanding and stressful at times
• The light industrial labor market can be volatile and unpredictable, presenting unique challenges for candidates with limited industry experience
• The role may require candidates to work additional hours during peak periods or when launching new markets, which can impact work-life balance

ASSUMPTION: While this role offers significant growth potential and the opportunity to work for a well-funded startup, it also presents unique challenges that candidates should be aware of before applying.

📈 Similar Roles Comparison

• Compared to related roles in sales, consulting, or business development, this role places a greater emphasis on market analysis, strategic planning, and execution
• Unlike other roles in the industry, this role focuses specifically on the light industrial labor market and its unique challenges and opportunities
• Career paths for this role may vary depending on the company's growth and expansion plans, as well as the candidate's individual goals and aspirations

ASSUMPTION: This role is unique in its focus on the light industrial labor market and its emphasis on market analysis, strategic planning, and execution. Candidates should be prepared to adapt to changing priorities and work collaboratively with a diverse range of stakeholders.

📝 Sample Projects

• Developing and executing a market penetration strategy for a new geographic region
• Analyzing market trends and competitive landscapes to inform strategic decision-making
• Overseeing the launch of labor supply in a new market, including worker onboarding, training, and payment processing

ASSUMPTION: These sample projects are designed to give candidates a sense of the types of initiatives they may be responsible for in this role. However, the specific projects and priorities may vary depending on the company's growth and expansion plans.

❓ Key Questions to Ask During Interview

• Can you describe the company's growth plans and how this role fits into those plans?
• How does the company support the professional development and growth of its employees?
• What is the company's approach to work-life balance, and how does this role fit into that approach?
• How does the company measure the success of this role, and what key performance indicators (KPIs) will I be responsible for tracking?
• What opportunities are there for growth and advancement within the company, and how does the company support employees in pursuing those opportunities?

ASSUMPTION: These key questions are designed to help candidates better understand the role, the company, and the opportunities for growth and advancement. Applicants should be prepared to ask thoughtful and insightful questions throughout the interview process.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare a case study or project presentation, demonstrating your approach to market analysis, strategic planning, and execution
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.