π Core Information
πΉ Job Title: Growth Product Management Intern
πΉ Company: Accolade, Inc.
πΉ Location: Seattle, WA (Hybrid: 2-3 days on-site)
πΉ Job Type: Internship
πΉ Category: Product Management
πΉ Date Posted: May 2, 2025
πΉ Experience Level: Entry-level (0-2 years)
πΉ Remote Status: Hybrid
π Job Overview
Key aspects of this role include:
- Driving user engagement and conversion across Accolade's digital health platform
- Partnering with cross-functional teams to design and analyze A/B tests
- Optimizing user journeys and proposing solutions to improve clinical engagement
- Developing metrics and dashboards to track key conversion funnels
- Contributing to a capstone project and presenting findings to senior leadership
ASSUMPTION: This internship is ideal for students seeking hands-on experience in growth product management and healthcare technology.
π Key Responsibilities
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Partner with the Product Lead for Conversions to design and analyze A/B tests aimed at increasing appointment bookings and clinical engagement
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Collaborate with UX researchers and designers to identify friction points in the user journey and propose solutions
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Work with analytics teams to develop dashboards and metrics that track key conversion funnels
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Support the development and optimization of cross-sell/upsell experiences for partner digital health solutions
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Participate in agile ceremonies with UI and Services engineering teams to shepherd growth experiments
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Document experiment results and share insights with stakeholders
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Contribute to a capstone project with other interns, culminating in a presentation to senior leadership
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Learn product management best practices through structured mentorship and hands-on experience
ASSUMPTION: The intern will work closely with various teams, requiring strong communication and collaboration skills.
π― Required Qualifications
Education: Pursuing a Bachelor's or Master's degree in Business, Computer Science, Analytics, or a related field
Experience: None specified (entry-level position)
Required Skills:
- Strong analytical skills with experience in data analysis and experimentation
- Basic understanding of product analytics tools (e.g., Amplitude, Mixpanel) and A/B testing concepts
- Excellent communication skills and ability to collaborate across multiple teams
- Interest in healthcare technology and improving the patient experience
- Basic understanding of UI/UX principles and conversion optimization
- Familiarity with agile development methodologies
Preferred Skills:
- Experience with SQL, Python, or R
ASSUMPTION: While not required, experience with SQL, Python, or R would be beneficial for this role.
π° Compensation & Benefits
Salary Range: $27/hour (as stated in the job description)
Benefits:
- Competitive internship compensation
- Flexible working arrangements
- Access to learning and development resources
- Participation in company events and culture
- Mentorship from experienced product managers
- Real-world product management experience
- Networking opportunities across the organization
Working Hours: Full-time (40 hours/week) during the internship period (June 9th-August 15th, 2025)
ASSUMPTION: The salary range provided is based on the job description and is consistent with industry standards for internship roles in product management.
π Applicant Insights
π Company Context
Industry: Wellness and Fitness Services (with a focus on healthcare technology)
Company Size: 1,001-5,000 employees (mid-sized enterprise)
Founded: 2007 (as a private company)
Company Description:
- Accolade, together with Transcarent, offers the One Place for Health and Care, providing choice, quality, and affordability to healthcare consumers, self-insured employers, and health plans
- Recognized as one of the nation's 25 most promising companies by Forbes magazine and the fastest-growing private healthcare company by Inc. 500
- Offers personalized, guided care that is data-driven and value-based, improving clinical outcomes and lowering costs
Company Specialties:
- Healthcare process improvement
- Healthcare savings
- Employee engagement
- Personalized advocacy
- Health advocacy
- Employee benefits
- Provider search and open enrollment
Company Website: www.accolade.com
ASSUMPTION: Accolade is a well-established company in the healthcare technology industry, offering a unique opportunity for interns to gain experience in a dynamic and growing field.
π Role Analysis
Career Level: Entry-level (internship)
Reporting Structure: The intern will report directly to the Product Lead for Conversions and work closely with various cross-functional teams
Work Arrangement: Hybrid (2-3 days on-site in Seattle, WA)
Growth Opportunities:
- Potential pathway to full-time opportunities upon graduation
- Exposure to various teams and aspects of product management
- Mentorship from experienced product managers
ASSUMPTION: This internship provides a unique opportunity for personal and professional growth within the product management field.
π Location & Work Environment
Office Type: Hybrid (onsite and remote work arrangement)
Office Location(s): 1201 3rd Ave, 1700, Seattle, WA 98101, US (with the option to work remotely 2-3 days per week)
Geographic Context:
- Seattle, WA is a major hub for technology and healthcare industries
- The office is located in the heart of downtown Seattle, offering easy access to public transportation, dining, and entertainment options
- The Pacific Northwest region is known for its natural beauty, outdoor recreation, and vibrant cultural scene
Work Schedule: Full-time (40 hours/week) during the internship period (June 9th-August 15th, 2025)
ASSUMPTION: The hybrid work arrangement offers flexibility while still providing opportunities for in-person collaboration and networking.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the Talent Acquisition team
- Technical assessment or case study presentation
- Final round interview with the Product Lead for Conversions and other stakeholders
Key Assessment Areas:
- Analytical and problem-solving skills
- Communication and collaboration skills
- Understanding of product analytics tools and A/B testing concepts
- Interest in healthcare technology and improving the patient experience
- Cultural fit with Accolade's values and work environment
Application Tips:
- Highlight relevant coursework, projects, or previous internship experiences that demonstrate analytical and problem-solving skills
- Tailor your resume to emphasize skills and experiences relevant to the role and Accolade's mission
- Prepare for behavioral and situational interview questions that assess your problem-solving skills and cultural fit
- Research Accolade's products, services, and competition to showcase your understanding of the industry and the company's unique value proposition
ATS Keywords: Product management, growth, A/B testing, user engagement, conversion optimization, data analysis, healthcare technology, internship
ASSUMPTION: Accolade's interview process is designed to assess both technical skills and cultural fit, with a focus on problem-solving and communication abilities.
π οΈ Tools & Technologies
- Product analytics tools (e.g., Amplitude, Mixpanel)
- Excel or Google Sheets for data analysis
- SQL, Python, or R (optional, but preferred)
- Agile development methodologies (e.g., Jira, Asana)
ASSUMPTION: Familiarity with these tools and technologies is preferred but not required, as Accolade provides training and resources for interns to develop the necessary skills.
π Cultural Fit Considerations
Company Values:
- Member Obsessed: Prioritize the needs and experiences of members to improve their health and care journey
- Be Fearless: Think differently, take calculated risks, and challenge the status quo
- Stronger Together: Collaborate effectively, value diverse perspectives, and foster an inclusive work environment
- Genuine Care: Show empathy, support one another, and prioritize the well-being of Accolade's employees and members
- Embrace Reality: Be data-driven, transparent, and trustworthy in all interactions
- Relentless Execution: Operate with a bias for action, move fast, and have fun while achieving results
Work Style:
- Collaborative and cross-functional, with a focus on teamwork and open communication
- Data-driven and analytical, with a strong emphasis on experimentation and continuous improvement
- Fast-paced and dynamic, with a focus on delivering results and driving growth
- Flexible and adaptable, with a willingness to take on new challenges and learn from failures
Self-Assessment Questions:
- How do you prioritize the needs and experiences of users when designing and analyzing A/B tests?
- Can you provide an example of a time when you took a calculated risk to drive innovation or improvement in a project?
- How do you approach working collaboratively with cross-functional teams, and how do you ensure that diverse perspectives are valued and considered?
ASSUMPTION: Accolade's culture values collaboration, innovation, and a data-driven approach to decision-making, with a strong emphasis on continuous improvement and growth.
β οΈ Potential Challenges
- The internship is for a limited duration (June 9th-August 15th, 2025), which may not provide long-term career prospects at Accolade
- The role requires a strong understanding of product analytics tools and A/B testing concepts, which may be challenging for candidates with limited experience in these areas
- The hybrid work arrangement may present challenges for candidates who prefer a fully remote or fully on-site work environment
- The role may require occasional evening or weekend work to support project deadlines or participate in team meetings
ASSUMPTION: While these challenges exist, Accolade's internship program offers a unique opportunity for personal and professional growth, with mentorship and support from experienced product managers.
π Similar Roles Comparison
- Compared to other product management internships, Accolade's role offers a unique focus on healthcare technology and driving user engagement and conversion
- Accolade's internship provides a broader range of responsibilities and opportunities for cross-functional collaboration compared to more specialized roles in other industries
- Career paths in product management at Accolade may vary depending on the specific product or service line, with opportunities for growth and advancement within the organization
ASSUMPTION: Accolade's internship offers a unique blend of responsibilities and opportunities for growth and development within the product management field, with a focus on healthcare technology and driving user engagement and conversion.
π Sample Projects
- Designing and analyzing A/B tests to increase appointment bookings and clinical engagement for a specific service line or user segment
- Collaborating with UX researchers and designers to identify friction points in the user journey and propose solutions to improve the overall user experience
- Developing metrics and dashboards to track key conversion funnels and optimize cross-sell/upsell experiences for partner digital health solutions
ASSUMPTION: These sample projects are based on the core responsibilities outlined in the job description and may vary depending on the specific needs and priorities of the team during the internship period.
β Key Questions to Ask During Interview
- Can you describe a typical day or project for a Growth Product Management Intern on your team?
- How does the Product Lead for Conversions support and mentor interns throughout the internship program?
- What opportunities are there for interns to collaborate with other teams or work on cross-functional projects?
- How does Accolade measure the success of interns, and what opportunities are there for feedback and growth throughout the program?
- What are the most important qualities or skills for a candidate to possess to be successful in this role?
ASSUMPTION: These key questions are designed to provide insight into the day-to-day responsibilities, mentorship opportunities, and career growth potential for the internship role at Accolade.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant skills and experiences, with a focus on analytical and problem-solving abilities, communication and collaboration skills, and any experience with product analytics tools or A/B testing concepts
- Prepare a cover letter that demonstrates your interest in healthcare technology and your enthusiasm for driving user engagement and conversion at Accolade
- If applicable, prepare a portfolio or examples of your previous work to showcase your analytical and problem-solving skills, as well as your ability to collaborate with cross-functional teams
- Follow up with the Accolade Talent Acquisition team one week after submitting your application to inquire about the status of your application and express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.