🔹 Job Title: Growth Specialist
🔹 Company: FirstRand Bank India
🔹 Location: Johannesburg, Gauteng, South Africa
🔹 Job Type: Full-Time
🔹 Category: Banking
🔹 Date Posted: May 23, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a balance of sales, relationship management, and project management skills. The ideal candidate will have experience in a similar environment, preferably with knowledge of life insurance and branch experience.
✅ Provide excellent customer service by understanding their needs and processing their requests promptly.
✅ Build and maintain strong relationships with internal and external stakeholders.
✅ Execute sales campaigns to promote products and manage various internal and external partnerships effectively.
✅ Manage own development by assessing own performance and requesting training. Contribute to customer service monitoring and improvements.
✅ Compile reports that track progress and guide business decisions.
✅ Maintain and foster ethical dealings with customers, clients, and internal and external stakeholders at all times.
✅ Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets.
✅ Have thorough understanding of the products to be able to deliver comprehensive training for sales personnel in various channels.
✅ Contribute to the design, development, implementation, and evaluation of sales competitions or campaigns aimed at the increase of sales.
✅ Coordinate and manage the product sales pipelines of the different channels and make adjustments accordingly based on internal and market changes.
✅ Provide input into the schedule for product sales pipeline.
ASSUMPTION: This role involves a mix of sales, customer service, and project management responsibilities. The ideal candidate will have experience in a similar environment and be comfortable working in a dynamic and agile working environment.
Education: Bachelor’s degree or related field
Experience: 2-5 years of experience in a similar environment, preferably with knowledge of life insurance. Branch experience is an advantage.
Required Skills:
Preferred Skills:
ASSUMPTION: The required skills for this role are a mix of hard and soft skills, with a strong emphasis on sales, relationship management, and project management. The ideal candidate will have a relevant degree and 2-5 years of experience in a similar environment.
Salary Range: The salary range for this role is estimated to be between ZAR 350,000 and ZAR 450,000 per annum, based on industry standards for a Growth Specialist with 2-5 years of experience in the banking industry in South Africa.
Benefits:
Working Hours: The standard working hours for this role are 40 hours per week, with flexibility to work additional hours as required to meet sales targets.
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Growth Specialist with the required experience level in the banking industry in South Africa. The actual salary may vary depending on the candidate's qualifications and experience.
Industry: FirstRand Bank India operates in the banking industry, with a focus on corporate banking, investment banking, fixed income, currency and commodity products, and structured products. The banking industry in South Africa is competitive and dynamic, with a strong emphasis on innovation and customer service.
Company Size: FirstRand Bank India is a medium-sized company with 51-200 employees. This size allows for a more agile and flexible working environment, with opportunities for growth and development.
Founded: FirstRand Bank India was founded in 2008 and is a fully-fledged branch of FirstRand Bank Limited South Africa. The company has since grown to become a leading provider of financial services in the Indo-African corridor and within India.
Company Description:
Company Specialties:
Company Website: https://www.firstrand.co.in/SitePages/FirstRand%20India%20Home.aspx
ASSUMPTION: FirstRand Bank India is a well-established and reputable financial services provider in India, with a strong focus on innovation and customer service. The company offers a range of banking services to its clients and is committed to providing excellent customer service and innovative financial solutions.
Career Level: This role is at the mid-level career stage, requiring 2-5 years of experience in a similar environment. The role offers opportunities for growth and development within the company.
Reporting Structure: The Growth Specialist will report directly to the Head of Sales or a similar role within the company.
Work Arrangement: This role is on-site, with the possibility of hybrid or remote work arrangements depending on the company's policies and the candidate's needs.
Growth Opportunities:
ASSUMPTION: This role offers opportunities for growth and development within the company, with a focus on innovation and customer service. The ideal candidate will be comfortable working in a dynamic and agile working environment and have a strong desire to learn and grow.
Office Type: The company's office is located in Bank City, 47 Sauer Street, Johannesburg, 2000, South Africa. The office is a modern and professional environment, with opportunities for collaboration and networking.
Office Location(s): The company's main office is located in Johannesburg, with additional offices in Mumbai, India.
Geographic Context:
Work Schedule: The standard working hours for this role are 40 hours per week, with flexibility to work additional hours as required to meet sales targets.
ASSUMPTION: The company's office is located in a vibrant and dynamic city, with opportunities for collaboration and networking. The ideal candidate will be comfortable working in a modern and professional environment and have a strong desire to learn and grow.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Sales, Relationship Management, Project Management, Life Insurance, Banking, Customer Service, Sales Campaigns, Partnership Management, Sales Targets, Sales Tracking, Sales Pipeline, Sales Competitions, Innovation, Agile, Dynamic
ASSUMPTION: The application process for this role is typical for a mid-level career position in the banking industry. The ideal candidate will have a strong sales and relationship management background, as well as project management skills and a thorough understanding of life insurance products.
ASSUMPTION: The tools and technologies required for this role are standard for the banking industry. The ideal candidate will have experience with salesforce, Microsoft Office Suite, and CRM software, as well as familiarity with project management tools.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: The company values curiosity and courage, obsession with mastery, and innovation and agility. The ideal candidate will be comfortable working in a dynamic and agile working environment, with a strong customer focus and a commitment to providing excellent customer service.
ASSUMPTION: The role requires a strong sales and relationship management background, as well as project management skills and a thorough understanding of life insurance products. The banking industry in South Africa is competitive and dynamic, with a strong emphasis on innovation and customer service. The role may require flexibility to work additional hours as required to meet sales targets.
ASSUMPTION: This role is similar to a Sales Manager or Business Development Manager role in the banking industry, with a focus on driving sales and profitability targets through strategic relationship building and executing sales campaigns. The banking industry in South Africa is competitive and dynamic, with a strong emphasis on innovation and customer service. This role offers opportunities for growth and development within the company, with a focus on innovation and customer service.
ASSUMPTION: These sample projects are representative of the types of projects that the Growth Specialist may be involved in. The ideal candidate will have experience in designing and executing sales campaigns, managing and building relationships with key partners, tracking, controlling, and influencing sales activities, and contributing to the design, development, implementation, and evaluation of sales competitions or campaigns.
ASSUMPTION: These key questions are designed to help the candidate understand the role's priorities, fit into the company's sales strategy, address current challenges, and explore opportunities for growth and development. The ideal candidate will be curious and courageous, with a strong desire to learn and grow in a dynamic and agile working environment.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.