- Job Title: Growth Strategy & Operations Associate
- Company: Hive
- Location: San Francisco, California, United States
- Job Type: Full-time
- Category: Software Development
- Date Posted: May 7, 2025
- Experience Level: 2-5 years
- Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Driving strategic planning and sales operations
- Improving customer success and support
- Developing go-to-market strategies for new products
- Enhancing recruiting operations and processes
- Collaborating with executives and leaders across various teams
ASSUMPTION: This role requires a high level of adaptability and initiative, as it involves working on diverse projects and driving impact across multiple teams.
📋 Key Responsibilities
✅ Own and execute strategic initiatives to scale Hive's growth across the organization
✅ Collaborate with leaders across Sales, Marketing, Recruiting, Finance, and Operations teams
✅ Improve processes and create effective structures for growth
✅ Implement effective reporting and productivity goals for various teams
✅ Tackle high-impact ad hoc projects as needed
ASSUMPTION: The role may evolve based on the company's growth and priorities, requiring the associate to be flexible and proactive.
🎯 Required Qualifications
- Education: Bachelor's degree from a top university (quantitative discipline preferred)
- Experience: 2-4 years of work experience at a leading investment banking or consulting organization
- Required Skills:
- Proven leadership in a fast-paced environment
- Positive mindset and enthusiasm for driving impact
- High professional standard for excellence
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Ability to handle multiple projects and dynamic priorities
Preferred Skills:
- Experience with sales tech stack and CRM processes
- Familiarity with customer success and support workflows
- Knowledge of product marketing and sales enablement strategies
- Background in recruiting operations and metrics tracking
ASSUMPTION: While not explicitly stated, having experience in AI or software development would be beneficial but not required for this role.
💰 Compensation & Benefits
- Salary Range: $80,000 - $120,000 (USD) per year
- Benefits: Stock Options
- Working Hours: Full-time (40 hours/week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels in the San Francisco Bay Area.
📌 Applicant Insights
🔍 Company Context
- Industry: Software Development, specifically AI solutions for understanding, searching, and generating content
- Company Size: 201-500 employees
- Founded: 2013
- Company Description: Hive is a leading provider of cloud-based AI solutions, trusted by hundreds of organizations worldwide. They empower developers with pre-trained AI models and offer turnkey software powered by proprietary AI models and datasets.
- Company Specialties: Machine Learning, Deep Learning, Artificial Intelligence, Enterprise Solutions, API, Image Recognition, Visual Intelligence, Neural Networks, Computer Vision, Enterprise Automation, and Intelligent Automation
📊 Role Analysis
- Career Level: Mid-level, with opportunities for growth and impact
- Reporting Structure: Collaborates with executives and leaders across various teams
- Work Arrangement: On-site, full-time (40 hours/week)
- Growth Opportunities: Potential to grow with the company, take on more responsibilities, and make a significant impact on Hive's growth
🌍 Location & Work Environment
- Office Type: On-site, with a collaborative and high-performance culture
- Office Location: 575 Market St, 15th Floor, San Francisco, California 94104, US
- Geographic Context: San Francisco, California, United States – a major tech hub with a vibrant job market and diverse cultural scene
- Work Schedule: Full-time, with the potential for flexible hours and remote work arrangements in the future
💼 Interview & Application Insights
- Typical Process: Online application, phone or video screen, on-site interviews, and reference checks
- Key Assessment Areas: Problem-solving skills, analytical thinking, adaptability, and cultural fit
- Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare examples of your problem-solving skills and initiatives from previous roles
- Research Hive's products, industry, and competitors to demonstrate your understanding of the business
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Data analysis tools (e.g., Excel, Google Sheets, SQL)
- AI and machine learning platforms (e.g., TensorFlow, PyTorch, scikit-learn)
👔 Cultural Fit Considerations
- Company Values: Not explicitly stated, but likely to include innovation, collaboration, and a customer-centric mindset
- Work Style: Fast-paced, dynamic, and collaborative; employees are expected to wear multiple hats and take initiative
- Self-Assessment Questions:
- How do you approach strategic planning and execution in a fast-paced environment?
- How have you improved processes and driven growth in previous roles?
- How do you balance multiple projects and dynamic priorities?
⚠️ Potential Challenges
- The role may require working on multiple projects simultaneously, which can be challenging for some individuals
- The company is growing rapidly, which may result in changes to the role or priorities
- The role may require working with diverse teams and stakeholders, which can present communication and collaboration challenges
📈 Similar Roles Comparison
- Comparison point 1: This role is similar to a Business Operations or Strategy role in other tech companies, but with a focus on AI and content-related solutions
- Comparison point 2: The role requires a strong understanding of sales, marketing, and customer success processes, similar to a Business Development or Customer Success Manager role
- Comparison point 3: The role offers opportunities for growth and impact, similar to an Associate or Consultant role in a management consulting firm
📝 Sample Projects
- Developing a sales forecasting model to improve accuracy and identify trends
- Creating customer onboarding collateral and conducting onboarding calls to accelerate time-to-value
- Analyzing customer usage metrics to identify additional value propositions for existing accounts
- Evaluating new sales tech stack tools to increase team efficiency and improve data hygiene
❓ Key Questions to Ask During Interview
- How does this role fit into Hive's long-term growth strategy?
- What are the most pressing challenges facing the team I would be working with?
- How does Hive support the professional development and growth of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through [this link](https://jobs.lever.co/hive/326b6c93-4039-4aa1-977e-f6280523e1ef)
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare examples of your problem-solving skills and initiatives from previous roles
- Research Hive's products, industry, and competitors to demonstrate your understanding of the business
- Follow up with a thank-you note after your interview, reiterating your interest in the role and the company
