H

Growth Strategy & Operations Associate

Hive
Full-time
On-site
San Francisco, California, United States
πŸš€ Growth Marketing
πŸ“Œ Core Information

- Job Title: Growth Strategy & Operations Associate
- Company: Hive
- Location: San Francisco, California, United States
- Job Type: Full-time
- Category: Software Development
- Date Posted: May 7, 2025
- Experience Level: 2-5 years
- Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:
- Driving strategic planning and sales operations
- Improving customer success and support
- Developing go-to-market strategies for new products
- Enhancing recruiting operations and processes
- Collaborating with executives and leaders across various teams

ASSUMPTION: This role requires a high level of adaptability and initiative, as it involves working on diverse projects and driving impact across multiple teams.

πŸ“‹ Key Responsibilities

βœ… Own and execute strategic initiatives to scale Hive's growth across the organization
βœ… Collaborate with leaders across Sales, Marketing, Recruiting, Finance, and Operations teams
βœ… Improve processes and create effective structures for growth
βœ… Implement effective reporting and productivity goals for various teams
βœ… Tackle high-impact ad hoc projects as needed

ASSUMPTION: The role may evolve based on the company's growth and priorities, requiring the associate to be flexible and proactive.

🎯 Required Qualifications

- Education: Bachelor's degree from a top university (quantitative discipline preferred)
- Experience: 2-4 years of work experience at a leading investment banking or consulting organization
- Required Skills:
- Proven leadership in a fast-paced environment
- Positive mindset and enthusiasm for driving impact
- High professional standard for excellence
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Ability to handle multiple projects and dynamic priorities

Preferred Skills:
- Experience with sales tech stack and CRM processes
- Familiarity with customer success and support workflows
- Knowledge of product marketing and sales enablement strategies
- Background in recruiting operations and metrics tracking

ASSUMPTION: While not explicitly stated, having experience in AI or software development would be beneficial but not required for this role.

πŸ’° Compensation & Benefits

- Salary Range: $80,000 - $120,000 (USD) per year
- Benefits: Stock Options
- Working Hours: Full-time (40 hours/week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels in the San Francisco Bay Area.

πŸ“Œ Applicant Insights

πŸ” Company Context

- Industry: Software Development, specifically AI solutions for understanding, searching, and generating content
- Company Size: 201-500 employees
- Founded: 2013
- Company Description: Hive is a leading provider of cloud-based AI solutions, trusted by hundreds of organizations worldwide. They empower developers with pre-trained AI models and offer turnkey software powered by proprietary AI models and datasets.
- Company Specialties: Machine Learning, Deep Learning, Artificial Intelligence, Enterprise Solutions, API, Image Recognition, Visual Intelligence, Neural Networks, Computer Vision, Enterprise Automation, and Intelligent Automation

πŸ“Š Role Analysis

- Career Level: Mid-level, with opportunities for growth and impact
- Reporting Structure: Collaborates with executives and leaders across various teams
- Work Arrangement: On-site, full-time (40 hours/week)
- Growth Opportunities: Potential to grow with the company, take on more responsibilities, and make a significant impact on Hive's growth

🌍 Location & Work Environment

- Office Type: On-site, with a collaborative and high-performance culture
- Office Location: 575 Market St, 15th Floor, San Francisco, California 94104, US
- Geographic Context: San Francisco, California, United States – a major tech hub with a vibrant job market and diverse cultural scene
- Work Schedule: Full-time, with the potential for flexible hours and remote work arrangements in the future

πŸ’Ό Interview & Application Insights

- Typical Process: Online application, phone or video screen, on-site interviews, and reference checks
- Key Assessment Areas: Problem-solving skills, analytical thinking, adaptability, and cultural fit
- Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare examples of your problem-solving skills and initiatives from previous roles
- Research Hive's products, industry, and competitors to demonstrate your understanding of the business

πŸ› οΈ Tools & Technologies

- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Data analysis tools (e.g., Excel, Google Sheets, SQL)
- AI and machine learning platforms (e.g., TensorFlow, PyTorch, scikit-learn)

πŸ‘” Cultural Fit Considerations

- Company Values: Not explicitly stated, but likely to include innovation, collaboration, and a customer-centric mindset
- Work Style: Fast-paced, dynamic, and collaborative; employees are expected to wear multiple hats and take initiative
- Self-Assessment Questions:
- How do you approach strategic planning and execution in a fast-paced environment?
- How have you improved processes and driven growth in previous roles?
- How do you balance multiple projects and dynamic priorities?

⚠️ Potential Challenges

- The role may require working on multiple projects simultaneously, which can be challenging for some individuals
- The company is growing rapidly, which may result in changes to the role or priorities
- The role may require working with diverse teams and stakeholders, which can present communication and collaboration challenges

πŸ“ˆ Similar Roles Comparison

- Comparison point 1: This role is similar to a Business Operations or Strategy role in other tech companies, but with a focus on AI and content-related solutions
- Comparison point 2: The role requires a strong understanding of sales, marketing, and customer success processes, similar to a Business Development or Customer Success Manager role
- Comparison point 3: The role offers opportunities for growth and impact, similar to an Associate or Consultant role in a management consulting firm

πŸ“ Sample Projects

- Developing a sales forecasting model to improve accuracy and identify trends
- Creating customer onboarding collateral and conducting onboarding calls to accelerate time-to-value
- Analyzing customer usage metrics to identify additional value propositions for existing accounts
- Evaluating new sales tech stack tools to increase team efficiency and improve data hygiene

❓ Key Questions to Ask During Interview

- How does this role fit into Hive's long-term growth strategy?
- What are the most pressing challenges facing the team I would be working with?
- How does Hive support the professional development and growth of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?

πŸ“Œ Next Steps for Applicants

To apply for this position:

- Submit your application through [this link](https://jobs.lever.co/hive/326b6c93-4039-4aa1-977e-f6280523e1ef)
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare examples of your problem-solving skills and initiatives from previous roles
- Research Hive's products, industry, and competitors to demonstrate your understanding of the business
- Follow up with a thank-you note after your interview, reiterating your interest in the role and the company