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Head of Brand

Wheely
Full-time
On-site
London, City of, United Kingdom
🎨 Brand & Creative Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Head of Brand

πŸ”Ή Company: Wheely

πŸ”Ή Location: London, England, United Kingdom

πŸ”Ή Job Type: Full-time, Office-based (Hybrid)

πŸ”Ή Category: Brand & Creative

πŸ”Ή Date Posted: 2025-05-28

πŸ”Ή Experience Level: 5-7 years

πŸ”Ή Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

  • Stewarding Wheely's brand identity across all touchpoints
  • Crafting a cohesive and compelling brand narrative
  • Driving impact across digital, physical, and experiential channels
  • Collaborating with Founders and Executive Team
  • Mentoring and supervising a team of graphic designers and project managers

ASSUMPTION: This role requires a strategic and hands-on leader with a strong background in creative agencies or luxury sectors to elevate Wheely's brand presence globally.

πŸ“‹ Key Responsibilities

βœ… Creative direction and brand aesthetics guardian across all deliverables

βœ… Lead content production, including social media, BTL, and occasional OOH campaigns, encompassing stills and video

βœ… Oversee event production

βœ… Design and produce branded objects, including amenities and attributes

βœ… Develop and maintain brand guidelines

βœ… Supervise and mentor a team of graphic designers and project managers

βœ… Collaborate with product designers to integrate the brand into the app experience

ASSUMPTION: This role involves a mix of strategic planning, creative execution, and team management to maintain exceptional creative standards while scaling a dynamic, fast-paced business.

🎯 Required Qualifications

Education: Degree in audiovisual communication, film studies, a related field, or equivalent professional experience

Experience: 5+ years in a creative agency or luxury goods/hospitality sectors

Required Skills:

  • Excellent English copywriting skills
  • Working experience and understanding of the luxury customer segment
  • Experience working with the production of video content

Preferred Skills:

  • Fluency in additional languages
  • Experience in luxury transportation or similar industries

ASSUMPTION: Candidates should have a strong portfolio demonstrating their creative direction, brand aesthetics, and storytelling capabilities.

πŸ’° Compensation & Benefits

Salary Range: Β£70,000 - Β£90,000 per annum (Estimated, based on industry standards for the role and experience level)

Benefits:

  • Competitive salary and equity package
  • Private Medical Insurance
  • Dental Insurance
  • Life and critical illness insurance
  • Monthly credit for Wheely journeys
  • Lunch allowance
  • Cycle to work scheme
  • Professional development subsidies
  • Best-in-class equipment
  • Relocation allowance

Working Hours: Full-time, with flexible working hours and the option to work from home when needed. In most cases, team members are expected to be in the office at least four days a week.

ASSUMPTION: The salary range is estimated based on industry standards for similar roles and experience levels. The final offer may vary depending on the candidate's qualifications and the company's internal policies.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Wheely operates in the luxury transportation and technology sectors, offering a range of services including on-demand chauffeuring, concierge services, and luxury experiences.

Company Size: Wheely has 201-500 employees, providing a mid-sized company environment with opportunities for growth and impact.

Founded: Wheely was founded in 2010, with its headquarters in London and engineering hub in Nicosia, Cyprus.

Company Description:

  • Wheely is a Swiss-founded British luxury services company
  • It operates in major cities including London, Paris, and Dubai
  • The company combines luxury branding with technology to offer a seamless, on-demand luxury experience

Company Specialties:

  • Technology and software development
  • Mobility and ride-hailing services
  • Chauffeur and limousine services
  • Luxury services and experiences

Company Website: https://wheely.com/en

ASSUMPTION: Wheely's unique blend of luxury branding and technology-driven services sets it apart in the market, offering candidates a distinctive opportunity to grow and make an impact.

πŸ“Š Role Analysis

Career Level: This role is a senior leadership position, reporting directly to the Founders and Executive Team.

Reporting Structure: The Head of Brand will oversee a team of graphic designers and project managers, with the opportunity to collaborate with various departments across the organization.

Work Arrangement: This is a hybrid role, with a requirement to be in the office at least four days a week, allowing for some flexibility in working arrangements.

Growth Opportunities:

  • Potential to shape Wheely's brand identity and narrative globally
  • Opportunity to collaborate with high-profile partners and events
  • Possibility to grow within the organization as Wheely expands its services and markets

ASSUMPTION: This role offers a unique opportunity for candidates to make a significant impact on Wheely's brand and growth trajectory.

🌍 Location & Work Environment

Office Type: Wheely's London office is located in Hammersmith, offering a modern and collaborative work environment.

Office Location(s): The Old Monastery Barn, Syon Park, Brent Lea, Brentford, London, TW8 8JF, GB

Geographic Context:

  • London is a global hub for luxury services, finance, and technology
  • The office is conveniently located near public transportation links
  • The area offers a range of amenities, including restaurants, shops, and parks

Work Schedule: Full-time, with flexible working hours and the option to work from home when needed. In most cases, team members are expected to be in the office at least four days a week.

ASSUMPTION: The hybrid work arrangement allows for a balance between collaboration and flexibility, catering to different work preferences and needs.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call interview with the HR team
  • In-person interview with the Founders and/or Executive Team
  • Portfolio presentation and/or case study discussion
  • Final decision and offer

Key Assessment Areas:

  • Creative direction and brand aesthetics
  • Storytelling and communication skills
  • Understanding of the luxury customer segment
  • Leadership and team management abilities
  • Cultural fit and alignment with Wheely's values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills
  • Prepare a portfolio showcasing your creative direction, brand aesthetics, and storytelling capabilities
  • Research Wheely's brand and values to demonstrate your cultural fit and alignment
  • Be prepared to discuss your understanding of the luxury customer segment and how you've applied this in previous roles

ATS Keywords: Brand Identity, Creative Direction, Content Production, Event Production, Brand Guidelines, Team Supervision, Collaboration, Storytelling, Luxury Customer Understanding, Video Content Production, Graphic Design, Project Management, Aesthetics, Brand Experience, Communication, Mentoring

ASSUMPTION: Wheely's interview process is designed to assess candidates' creative, leadership, and cultural fit, with a focus on their ability to elevate the brand and drive impact.

πŸ› οΈ Tools & Technologies

  • Adobe Creative Suite (Photoshop, Illustrator, After Effects)
  • Microsoft Office Suite (Word, PowerPoint, Excel)
  • Project management tools (Asana, Trello, Jira)
  • Video editing software (Premiere Pro, Final Cut Pro)

ASSUMPTION: Candidates should be proficient in industry-standard creative and project management tools, with the ability to learn and adapt to new technologies as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Time is the ultimate luxury
  • Modern engineering and design unlock unparalleled experiences
  • Connecting customers to the places and people that matter

Work Style:

  • Collaborative and innovative
  • Data-driven and customer-focused
  • Adaptable and responsive to change

Self-Assessment Questions:

  • How do you embody Wheely's value of time being the ultimate luxury in your daily work?
  • Can you provide an example of how you've used modern engineering and design to enhance a customer experience?
  • How do you approach connecting with customers and understanding their needs?

ASSUMPTION: Wheely's company culture emphasizes innovation, collaboration, and a customer-centric approach, with a strong focus on time as a luxury and the importance of connecting customers to what matters most.

⚠️ Potential Challenges

  • Balancing strategic brand direction with day-to-day creative execution
  • Managing a team and mentoring individuals with varying skill levels and experience
  • Adapting to a fast-paced, dynamic work environment
  • Maintaining exceptional creative standards while scaling a growing business

ASSUMPTION: This role presents unique challenges and opportunities, requiring a candidate who can thrive in a fast-paced environment and balance strategic thinking with hands-on execution.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional brand roles, this position requires a strong understanding of luxury customer segments and experience working with video content production
  • In the luxury transportation industry, Wheely's focus on technology and seamless customer experiences sets it apart from competitors
  • This role offers the opportunity to shape a global luxury brand from the ground up, with potential for significant growth and impact

ASSUMPTION: While this role shares similarities with other brand and creative leadership positions, its unique focus on luxury transportation and technology-driven experiences makes it a distinctive opportunity.

πŸ“ Sample Projects

  • Developing and implementing a comprehensive brand refresh strategy
  • Collaborating with production agencies to create high-quality video content for social media and marketing campaigns
  • Designing and producing branded objects for luxury events and partnerships, such as Royal Ascot or Soho House

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and initiatives the Head of Brand may undertake, showcasing the role's strategic and hands-on nature.

❓ Key Questions to Ask During Interview

  • How does Wheely plan to expand its luxury services and experiences in the coming years, and how will this role contribute to that growth?
  • Can you describe the team structure and dynamics, and how this role will fit within the organization?
  • How does Wheely's company culture support and foster creativity and innovation?
  • What opportunities are there for professional development and growth within the role and the organization?
  • How does Wheely approach work-life balance and employee well-being, particularly in a hybrid work arrangement?

ASSUMPTION: These interview questions are designed to provide insight into Wheely's growth plans, team dynamics, company culture, professional development opportunities, and work-life balance, helping candidates make informed decisions about the role and the organization.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills, with a focus on your creative direction, brand aesthetics, and storytelling capabilities
  • Prepare a portfolio showcasing your creative direction, brand aesthetics, and storytelling capabilities, demonstrating your understanding of the luxury customer segment and experience working with video content production
  • Research Wheely's brand and values to demonstrate your cultural fit and alignment
  • Follow up with the HR team one week after submitting your application to confirm receipt and inquire about the next steps in the interview process

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.