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Head of Brand & Marketing

AIA
Full-time
On-site
Takapuna, Auckland Region, New Zealand
🎨 Brand & Creative Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Head of Brand & Marketing

πŸ”Ή Company: AIA

πŸ”Ή Location: Takapuna, Auckland Region, New Zealand

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: 2025-07-28

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Leading strategic direction and execution of brand and marketing initiatives
  • Enhancing awareness, driving engagement, and supporting customer growth and retention
  • Shaping AIA NZ’s brand presence and market positioning through integrated marketing strategies
  • Collaborating with cross-functional teams to drive commercial success and long-term vision

ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a deep understanding of digital marketing and customer insights to drive meaningful impact.

πŸ“‹ Key Responsibilities

βœ… Lead the strategic direction of AIA NZ’s brand and marketing, ensuring alignment with AIA Group and local business goals

βœ… Develop and deliver integrated marketing strategies across products, services, and distribution channels to drive acquisition, engagement, and retention

βœ… Lead the planning, creation, and execution of multi-channel marketing campaigns, including digital, content, social media, email, and lifecycle communications

βœ… Use customer insights and market trends to shape brand and marketing strategies, campaigns, and creative content

βœ… Oversee brand campaigns, content, and experiences that build emotional connection and ensure consistency with brand guidelines

βœ… Design and deliver targeted marketing initiatives for both customers and advisers, tailored to their needs and behaviours

βœ… Lead sponsorships, partnerships, and ambassador programs to enhance brand visibility and social impact, with clear measurement of outcomes

βœ… Leverage marketing technology platforms and data analytics to deliver personalised, data-driven campaigns and improve engagement, loyalty, and retention

ASSUMPTION: This role involves a mix of strategic planning, hands-on campaign management, and stakeholder engagement, requiring strong organizational skills and the ability to balance multiple priorities.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 10+ years of experience in digital marketing, UX design, and delivering tangible business growth

Required Skills:

  • Proven experience in digital marketing, UX design, and delivering tangible business growth
  • Deep understanding of customer insights, segmentation, and value propositions in a digital landscape
  • Experience with marketing technology platforms such as Adobe, Salesforce, and CRM systems
  • Proficient in leveraging data analytics and SaaS platforms to enhance marketing effectiveness
  • Demonstrated success in managing large-scale projects and marketing campaigns
  • Proven ability to select and manage external agencies and vendors

Preferred Skills:

  • Experience in financial services

ASSUMPTION: Candidates with a strong background in digital marketing, customer insights, and project management will be well-suited for this role. Experience in financial services is a plus but not required.

πŸ’° Compensation & Benefits

Salary Range: NZD 200,000 - 250,000 per annum (Estimated based on industry standards for a Head of Marketing role in New Zealand with 10+ years of experience)

Benefits:

  • Competitive employee benefits
  • Employee Share Purchase Scheme
  • Extra day of leave each quarter to recharge
  • Membership to AIA Vitality, a science-backed health and wellbeing programme
  • Flexible working arrangements

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range is estimated based on industry standards for a Head of Marketing role in New Zealand with 10+ years of experience. Actual salary may vary based on individual qualifications and company policy.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Insurance

Company Size: 10,001+ employees

Founded: 1919 (as AIA Group Limited)

Company Description:

  • AIA is the largest independent publicly listed pan-Asian life insurance group
  • Operates in 18 markets across Asia and has a 24.99% shareholding in China Post Life Insurance Co., Ltd.
  • Offers a range of products and services including life insurance, accident and health insurance, savings plans, employee benefits, credit life, and pension services

Company Specialties:

  • Life insurance
  • Retirement planning
  • Accident and health insurance
  • Wealth management solutions

Company Website: https://www.aia.com/

ASSUMPTION: AIA is a well-established insurance company with a strong presence in Asia and a diverse range of products and services. This role is part of their New Zealand operations and focuses on driving brand and marketing efforts for the local market.

πŸ“Š Role Analysis

Career Level: Senior leadership role reporting directly to the CEO or a senior member of the executive leadership team

Reporting Structure: This role is likely to have a team of marketing professionals reporting to them, including specialists in digital marketing, content creation, campaign management, and data analysis

Work Arrangement: Full-time, on-site role with flexible working arrangements available

Growth Opportunities:

  • Potential to grow into a regional or global marketing leadership role within AIA Group
  • Opportunities to develop and mentor team members, fostering a high-performing and resilient team
  • Chance to drive transformational initiatives and foster a culture of change and continuous improvement

ASSUMPTION: This role offers significant growth potential within AIA Group for the right candidate, as well as opportunities to develop and mentor team members and drive transformational initiatives.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with on-site amenities

Office Location(s): AIA House Auckland, Takapuna

Geographic Context:

  • Takapuna is a suburb of Auckland, New Zealand's largest city
  • The office is located in a bustling commercial area with easy access to public transportation, shopping, and dining options
  • Auckland is known for its vibrant culture, diverse communities, and natural beauty

Work Schedule: Standard business hours with flexibility for remote work and adjusted hours as needed

ASSUMPTION: The office environment is modern and collaborative, with easy access to amenities and public transportation. The location offers a mix of urban convenience and natural beauty, providing a pleasant work-life balance.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the Talent Acquisition team
  • In-depth interviews with hiring managers and/or team members
  • Final interview with the CEO or a senior member of the executive leadership team
  • Background check and reference verification

Key Assessment Areas:

  • Strategic thinking and leadership skills
  • Digital marketing expertise and customer insights
  • Project management and stakeholder engagement
  • Alignment with AIA's values and company culture

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Demonstrate your understanding of AIA's business and the specific challenges and opportunities facing the marketing function in New Zealand
  • Prepare examples of your past marketing campaigns and their outcomes to showcase your strategic thinking and execution capabilities

ATS Keywords: Digital marketing, UX design, customer insights, segmentation, value propositions, marketing technology, data analytics, project management, vendor management, brand strategy, campaign management, cross-functional collaboration, team leadership, sponsorship management, risk management, continuous improvement

ASSUMPTION: The application process is likely to involve multiple interviews and assessments to evaluate the candidate's strategic thinking, leadership skills, and marketing expertise. Tailoring the resume and cover letter to the specific role and company is essential for success.

πŸ› οΈ Tools & Technologies

  • Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Adobe Experience Cloud (Analytics, Audience Manager, Campaign, Target)
  • Salesforce Marketing Cloud
  • CRM systems (e.g., Salesforce, Microsoft Dynamics)
  • Data analytics and visualization tools (e.g., Tableau, Power BI)

ASSUMPTION: This role requires proficiency in marketing technology platforms such as Adobe, Salesforce, and CRM systems, as well as data analytics and visualization tools to deliver personalised, data-driven campaigns.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Integrity
  • Respect
  • Excellence
  • One AIA

Work Style:

  • Collaborative and inclusive
  • Data-driven and innovative
  • Agile and adaptable
  • Focused on delivering results and driving impact

Self-Assessment Questions:

  • How do you embody AIA's values in your daily work?
  • Can you provide an example of a time when you had to adapt to a significant change in your work environment or strategy?
  • How do you approach building and maintaining strong relationships with internal stakeholders and external agencies?

ASSUMPTION: AIA values a customer-centric, collaborative, and inclusive work environment. Candidates should be able to demonstrate their alignment with these values and their ability to thrive in a dynamic, data-driven, and results-focused culture.

⚠️ Potential Challenges

  • Managing a team through significant change and transformation
  • Balancing strategic planning and hands-on campaign management
  • Navigating a large, matrixed organisation with multiple stakeholders
  • Adapting to a new work environment and culture

ASSUMPTION: This role presents unique challenges, including managing a team through significant change, balancing strategic planning and hands-on campaign management, and navigating a large, matrixed organisation. Successful candidates will be adaptable, resilient, and skilled in stakeholder engagement.

πŸ“ˆ Similar Roles Comparison

  • This role is unique within AIA NZ, as it combines strategic leadership, cross-functional collaboration, and hands-on campaign management
  • Compared to regional or global marketing leadership roles, this position has a more focused scope on the New Zealand market
  • Career progression may involve moving into a regional or global marketing leadership role within AIA Group

ASSUMPTION: This role is unique within AIA NZ and offers a mix of strategic leadership, cross-functional collaboration, and hands-on campaign management. Career progression may involve moving into a regional or global marketing leadership role within AIA Group.

πŸ“ Sample Projects

  • Developing and executing a multi-channel marketing campaign to launch a new product or service offering
  • Conducting customer segmentation and targeting analysis to improve engagement, loyalty, and retention
  • Managing a team to deliver a high-profile brand campaign, including creative development, production, and media planning

ASSUMPTION: These sample projects illustrate the mix of strategic planning, hands-on campaign management, and team leadership required for this role.

❓ Key Questions to Ask During Interview

  • Can you describe the current state of AIA NZ's brand and marketing efforts, and what priorities have been identified for this role?
  • How does this role collaborate with other departments and teams within AIA NZ and the broader AIA Group?
  • What are the key challenges and opportunities facing the marketing function in the New Zealand market, and how does this role address them?
  • How does AIA support the growth and development of its marketing professionals?
  • What is the expected timeline for this role to make a significant impact on AIA NZ's brand and marketing efforts?

ASSUMPTION: These key questions help candidates understand the specific priorities, challenges, and opportunities facing the marketing function in New Zealand, as well as AIA's approach to supporting the growth and development of its marketing professionals.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your past marketing campaigns and their outcomes to showcase your strategic thinking and execution capabilities
  • Prepare for interviews by researching AIA's business, values, and culture
  • Follow up with the Talent Acquisition team one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.