📌 Core Information
🔹 Job Title: Head of Design – Brand Creative
🔹 Company: eBay
🔹 Location: Atlanta, GA & North Las Vegas, NV
🔹 Job Type: Full-Time
🔹 Category: Design
🔹 Date Posted: August 8, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site (with potential for hybrid)
🚀 Job Overview
Key aspects of this role include:
- Leading and managing the creative development process for U.S. brand marketing across various verticals.
- Setting the creative vision and design standards for the team, ensuring consistency, excellence, taste, brand, and creative strategy across all customer touchpoints.
- Overseeing a team of designers and ACDs, providing mentorship, feedback, and support to help each vertical bring its brand to life with impact and clarity.
- Collaborating closely with Marketing, Merchandising, Category Management, Product, and Executive partners to align creative work with strategic business goals.
- Guiding the development of coordinated campaigns that span brand awareness, social, editorial, CRM, performance marketing, and experiential activations.
ASSUMPTION: This role requires a high level of strategic thinking, leadership, and creative direction to drive cohesive storytelling that resonates with diverse audiences and reflects the outstanding culture of each vertical.
📋 Key Responsibilities
✅ Lead and manage the end-to-end creative development process for U.S. brand marketing, across verticals such as Fashion, Collectibles, Luxury, Electronics, and beyond.
✅ Set the creative vision and design standards across the team, ensuring consistency, excellence, taste, brand, and creative strategy, and innovation across all customer touchpoints.
✅ Oversee a team of designers and ACDs, providing mentorship, feedback, and support to help each vertical bring its brand to life with impact and clarity.
✅ Collaborate closely with Marketing, Merchandising, Category Management, Product, and Executive partners to align creative work with strategic business goals.
✅ Guide the development of coordinated campaigns that span brand awareness, social, editorial, CRM, performance marketing, and experiential activations.
✅ Act as the primary design leader for internal and external agency relationships, ensuring strong briefing, strategic alignment, and creative quality across all workstreams.
✅ Shape and evolve brand expression across media formats including digital video, display, paid and organic social, email, landing pages, and events.
✅ Elevate design thinking throughout the organization, instilling a culture of craft, curiosity, and customer-centered storytelling.
✅ Monitor performance insights, category trends, and customer feedback to inform design strategy and creative evolution.
✅ Represent the Creative team in senior-level conversations and cross-functional planning; help define future team structure, hiring needs, and growth areas.
✅ Foster a team environment that is both professional and collaborative, shaping stewards of the brand through your leadership, ensuring that our partners experience consistent, confident communication and constructive creative dialogue across all engagements.
ASSUMPTION: This role requires a strong understanding of brand strategy, campaign development, and team management to successfully lead the creative direction for multiple verticals within eBay.
🎯 Required Qualifications
Education: Bachelor’s degree or equivalent experience in Design, Art Direction, Communication, or related field preferred.
Experience: 10+ years of creative leadership experience, including at least 4 years in a senior design or ACD/CD-level role, ideally within e-commerce, lifestyle, fashion, or tech.
Required Skills:
- Proven experience leading multi-disciplinary or design teams across campaign development, brand storytelling, and performance content.
- Expertise in visual and verbal brand systems, with a strong point of view on how design and copy come together to form cohesive creative experiences.
- Proficiency in category-specific storytelling, with a focus on fashion, collectibles, sneakers, and luxury.
- Demonstrated success managing creative agencies, freelancers, and in-house teams from concept through final production.
- Ability to lead, encourage, and grow high-performing creative talent with empathy and clarity.
- Sharp creative instincts with the ability to balance brand building with data-driven optimization.
- Excellent communication, presentation, and partner management skills, including experience influencing senior leadership.
Preferred Skills:
- Experience working in a fast-paced, dynamic e-commerce environment.
- Fluency in multiple design software tools (e.g., Adobe Creative Suite, Sketch, Figma).
ASSUMPTION: Candidates should have a proven track record of leading high-performing creative teams and driving successful brand campaigns in a dynamic, fast-paced environment.
💰 Compensation & Benefits
Salary Range: $123,600 - $198,100 per year
Benefits:
- Medical, financial, and other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).
Working Hours: Full-time position with standard business hours, potentially with some flexibility for hybrid work arrangements.
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: eBay operates in the e-commerce industry, connecting millions of buyers and sellers worldwide through its online marketplace platform.
Company Size: eBay is a large corporation with over 10,000 employees, providing ample opportunities for career growth and development.
Founded: eBay was founded in 1995 and has since grown into a global leader in online commerce.
Company Description:
- eBay is a global e-commerce leader that connects millions of buyers and sellers in more than 190 markets around the world.
- The company's technology empowers customers, providing everyone the opportunity to grow and thrive, regardless of who they are or where they are in the world.
- eBay's platform creates pathways to connect sellers and buyers, fostering economic opportunity for all.
Company Specialties:
- e-commerce
- retail
- internet
- and technology
Company Website: https://www.ebayinc.com/
ASSUMPTION: eBay's extensive global presence and diverse customer base offer unique challenges and opportunities for the Head of Design – Brand Creative role.
📊 Role Analysis
Career Level: This role is a senior leadership position, reporting directly to the SVP of Brand Marketing or a similar executive.
Reporting Structure: The Head of Design – Brand Creative will oversee a team of designers and ACDs, as well as external agencies and freelancers.
Work Arrangement: This role is primarily on-site, with potential flexibility for hybrid work arrangements depending on the candidate's needs and the team's requirements.
Growth Opportunities:
- Potential advancement to VP or SVP of Design roles within eBay or other leading e-commerce companies.
- Expanding the team and taking on additional responsibilities as the brand grows and evolves.
- Gaining valuable experience working with a diverse range of verticals and customer segments within eBay's global marketplace.
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a substantial impact on eBay's brand and expand their leadership skills.
🌍 Location & Work Environment
Office Type: eBay's offices are modern, collaborative workspaces designed to foster creativity and innovation.
Office Location(s): Atlanta, GA & North Las Vegas, NV
Geographic Context:
- Atlanta, GA: A vibrant, multicultural city with a thriving arts scene, diverse neighborhoods, and a rich history.
- North Las Vegas, NV: A growing city with a strong military presence, offering a mix of urban and suburban living with easy access to outdoor recreation and entertainment.
Work Schedule: Standard business hours with some flexibility for hybrid work arrangements, as needed.
ASSUMPTION: Both Atlanta and North Las Vegas offer unique cultural experiences and opportunities for work-life balance, making them attractive locations for eBay employees.
💼 Interview & Application Insights
Typical Process:
- Online application submission and resume review.
- Phone or video screening with the HR team.
- Portfolio presentation and creative challenge with the Design team.
- Final on-site or virtual interview with the hiring manager and other key stakeholders.
Key Assessment Areas:
- Creative portfolio and design thinking.
- Strategic approach to brand marketing and campaign development.
- Leadership and team management skills.
- Communication and presentation abilities.
- Alignment with eBay's brand values and company culture.
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare a compelling portfolio showcasing your best work, with a focus on brand campaigns and customer-centered storytelling.
- Research eBay's brand and recent marketing campaigns to demonstrate your understanding of the company and its creative direction.
- Practice presenting your portfolio and be ready to discuss your design process, inspiration, and strategic approach.
- Prepare thoughtful questions to ask during the interview, focusing on the role's responsibilities, team dynamics, and growth opportunities.
ATS Keywords: Creative Leadership, Brand Storytelling, Design Strategy, Team Management, Campaign Development, Visual Design, Communication, Mentorship, Collaboration, Performance Marketing, Customer Engagement, Agency Management, Data-Driven Optimization, Portfolio Development, Empathy, Innovation
ASSUMPTION: eBay's application process is designed to assess candidates' creative skills, strategic thinking, and cultural fit, ensuring the best possible match for the Head of Design – Brand Creative role.
🛠️ Tools & Technologies
- Adobe Creative Suite (Photoshop, Illustrator, After Effects)
- Sketch or Figma
- Microsoft Office Suite (Word, PowerPoint, Excel)
- Project management tools (e.g., Asana, JIRA, Trello)
- Analytics and reporting tools (e.g., Google Analytics, Tableau)
ASSUMPTION: Familiarity with industry-standard design software and project management tools is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Customer Obsessed: We put our customers first in all that we do.
- Inclusive: We foster an inclusive environment where everyone can thrive.
- One Team: We work together to achieve our goals and celebrate our successes.
- Innovative: We embrace change and continuously seek new ways to improve.
- Accountable: We take responsibility for our actions and deliver on our commitments.
Work Style:
- Collaborative: We work closely with our teams and partners to achieve our goals.
- Agile: We adapt quickly to change and embrace new challenges.
- Data-Driven: We use data to inform our decisions and measure our performance.
- Creativity: We encourage innovation and creative problem-solving.
Self-Assessment Questions:
- How do you align with eBay's customer-centric approach, and how have you demonstrated this in your previous roles?
- Can you provide an example of a time when you had to adapt to a significant change in a project or team dynamic, and how did you handle it?
- How do you balance brand building with data-driven optimization in your creative process?
ASSUMPTION: Candidates should be able to demonstrate a strong fit with eBay's company values and work style, with a focus on customer obsession, collaboration, and data-driven decision-making.
⚠️ Potential Challenges
- The role requires managing multiple verticals with diverse brand expressions, which can be challenging to balance and coordinate.
- eBay's fast-paced, dynamic environment may present unique challenges in terms of project timelines and stakeholder management.
- The role involves working with external agencies and freelancers, which requires strong communication and project management skills.
- The Head of Design – Brand Creative must be able to navigate eBay's complex organizational structure and build strong relationships with various internal teams and stakeholders.
ASSUMPTION: Candidates should be prepared to face these challenges and have a clear strategy for overcoming them in the role.
📈 Similar Roles Comparison
- Compared to other senior design roles in e-commerce, this position offers a broader range of verticals and customer segments to work with, providing more diverse creative challenges and opportunities for growth.
- eBay's global presence and extensive customer base present unique branding and marketing challenges compared to smaller, more niche e-commerce platforms.
- This role offers more strategic and leadership responsibilities than typical design or ACD/CD-level positions, with a greater focus on team management, cross-functional collaboration, and business impact.
ASSUMPTION: Candidates should be aware of the unique aspects of this role compared to similar positions in the industry and be prepared to leverage these differences to their advantage.
📝 Sample Projects
- Developing a cohesive brand campaign for eBay's Fashion vertical, spanning brand awareness, social, editorial, CRM, performance marketing, and experiential activations.
- Creating a visually compelling and on-brand landing page for eBay's Luxury vertical, showcasing high-end products and driving customer engagement.
- Designing a series of targeted email campaigns for eBay's Collectibles vertical, highlighting unique items and encouraging customer interaction.
ASSUMPTION: These sample projects demonstrate the range of creative challenges and opportunities available to the Head of Design – Brand Creative at eBay.
❓ Key Questions to Ask During Interview
- Can you describe the current brand strategy for eBay's Motors vertical, and how has it evolved over time?
- How does the Design team collaborate with eBay's Merchandising and Category Management teams to ensure consistent and effective brand expression across the platform?
- What are the primary challenges and opportunities facing eBay's brand in the next 12-24 months, and how can this role help address them?
- How does eBay support the professional development and growth of its design team members, and what resources are available to help them succeed in their roles?
- What is the typical timeline for campaign development and execution at eBay, and how does the Design team manage project timelines and stakeholder expectations?
ASSUMPTION: Candidates should use the interview process to gain a deeper understanding of eBay's brand, creative process, and team dynamics, as well as the specific challenges and opportunities facing the Head of Design – Brand Creative role.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link: https://jobs.ebayinc.com/us/en/job/R0069004/Head-of-Design-Brand-Creative
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a focus on brand campaigns, customer-centered storytelling, and leadership achievements.
- Prepare a compelling portfolio showcasing your best work, with a focus on brand campaigns and customer-centered storytelling. Include case studies or project descriptions that demonstrate your strategic approach to design and your ability to drive business impact.
- Research eBay's brand and recent marketing campaigns to demonstrate your understanding of the company and its creative direction. Be prepared to discuss your thoughts on eBay's brand strategy and how you would build upon it in this role.
- Practice presenting your portfolio and be ready to discuss your design process, inspiration, and strategic approach. Consider how your work aligns with eBay's brand values and company culture.
- Prepare thoughtful questions to ask during the interview, focusing on the role's responsibilities, team dynamics, and growth opportunities. This will help you better understand the position and demonstrate your interest in the company.
- Follow up with the hiring manager or HR representative within one week of your interview to express your appreciation for the opportunity and reiterate your interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
