Head of Growth

📌 Core Information

🔹 Job Title: Head of Growth

🔹 Company: Inclusive Employers

🔹 Location: London, United Kingdom (Hybrid)

🔹 Job Type: Full-time

🔹 Category: Human Resources

🔹 Date Posted: June 23, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Hybrid (2 days per week in the office)

🚀 Job Overview

Key aspects of this role include:

• Expanding Inclusive Employers’ membership base and driving sales growth
• Cultivating and maintaining strong relationships with clients and potential clients
• Leading and developing a business development team
• Collaborating with cross-functional teams to achieve strategic goals
• Representing Inclusive Employers at industry events and networking opportunities

ASSUMPTION: This role requires a strategic and operational leader with a proven track record in B2B sales, ideally within the HR industry, and the ability to lead a team and contribute personally to deliver commercial success.

📋 Key Responsibilities

✅ Lead a business development and account management function to retain members and deepen member relationships, growing ARR

✅ Collaborate with a peer group including the Head of Consultancy, Head of Training, Head of Membership, Senior Finance Manager, and a Marketing Director

✅ Develop and implement a business development strategy to meet financial targets

✅ Build and maintain strong, long-term relationships with key clients and potential clients that fit the Ideal Customer Profile (ICP)

✅ Meet personal business development targets through the acquisition of new clients and business

✅ Negotiate and close deals with new clients, ensuring a clear understanding of their needs and aligning solutions accordingly

✅ Develop, monitor, and report on business development KPIs and financial performance, ensuring alignment with budgeted targets

✅ Stay up to date with market trends, competitor activities, and new opportunities in the diversity and inclusion space

✅ Continuously seek ways to innovate and improve Inclusive Employers' offerings to meet the evolving needs of clients

ASSUMPTION: This role involves a combination of strategic planning, operational execution, and relationship building to drive business growth and maintain client satisfaction.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Business, Marketing, HR)

Experience: Proven experience in new and existing business development, sales, and partnership/account management (B2B)

Required Skills:

• Proven experience working within the Diversity and Inclusion, HR, corporate training, or similar business services sectors
• Clear understanding of D&I issues and a personal passion for promoting inclusive and equitable workplaces
• Demonstrated ability to lead a team and drive business growth in a competitive environment
• Excellent relationship-building and stakeholder management skills, with the ability to engage and influence senior-level decision-makers
• Strong commercial acumen with a demonstrated track record of achieving targets and business goals
• Strong systems competencies and data-centric approach with previous experience owning and managing HubSpot pipeline
• Exceptional communication and presentation skills, with the ability to tailor messaging for different audiences
• High level of self-motivation, resilience, and the ability to thrive in a fast-paced, dynamic environment

Preferred Skills:

• Experience working in a membership-based or subscription model
• A network of industry contacts in D&I, HR, or related fields
• A growth mindset and curiosity to learn in new and evolving areas, particularly around new BD strategies and the use of technology

ASSUMPTION: Candidates must demonstrate a strong background in business development and account management, with a passion for diversity, inclusion, and equity in the workplace.

💰 Compensation & Benefits

Salary Range: £70,000 - £90,000 base plus bonus scheme (AI-estimated based on role, experience level, and location)

Benefits:

• 25 days annual leave allowance, with additional days awarded at year anniversary, up to 30 days
• Birthday off (Monday or Friday if it falls on a weekend)
• Volunteering day off (1 day per year)
• Pension (3% employer, 5% employee, with additional employee contributions possible)
• Flexible working (remote working with flexible hours by agreement)
• Bonus Scheme
• Enhanced Sick Leave
• Maternity Leave
• Parenting Leave
• Bereavement Leave
• Transitioning at Work (up to 2 weeks paid time for surgery)
• Benefits Platform: Physical, wellbeing, and financial benefits – with an option to opt in for a health cash benefits plan

Working Hours: Full-time (37.5 hours per week)

ASSUMPTION: The salary range is estimated based on industry standards for a Head of Growth role in the HR sector, with experience level and location taken into account.

📌 Applicant Insights

🔍 Company Context

Industry: Human Resources, focusing on diversity, inclusion, and equity in the workplace

Company Size: 51-200 employees (Mid-size)

Founded: 2011 (14 years ago)

Company Description:

• Established in May 2011, Inclusive Employers is the UK's first and leading inclusion membership organisation for employers looking to build inclusive workplaces
• With a membership of over 450 organisations and growing, they work in partnership with members to bring together best practice and cutting-edge thinking to promote innovation and support organisations to gain from the social and commercial benefits of inclusion
• Inclusive Employers offers training, consultancy solutions, CMI qualifications in Inclusion & Diversity, and their own accreditation, the Inclusive Employers Standard

Company Specialties:

• Inclusion
• Training
• Equality
• Diversity
• Inclusive Cultures
• Sustainable Inclusion Strategies
• Membership
• Consultancy
• HR
• Human Resources
• Events
• Jobs
• Training
• Qualifications
• Accreditation
• Inclusive
• Webinars

Company Website: www.inclusiveemployers.co.uk

ASSUMPTION: Inclusive Employers is a mid-size company with a strong focus on diversity, inclusion, and equity in the workplace, offering a range of services to support employers in building inclusive workplaces.

📊 Role Analysis

Career Level: Senior leadership role, reporting directly to the CEO

Reporting Structure: The Head of Growth will lead a business development and account management function, collaborating with a peer group including the Head of Consultancy, Head of Training, Head of Membership, Senior Finance Manager, and a Marketing Director

Work Arrangement: Hybrid (2 days per week in the office, with flexible hours by agreement)

Growth Opportunities:

• Potential to grow the business development team and expand the company's membership base and client portfolio
• Opportunity to contribute to the strategic direction of the company and influence the overall growth of the business
• Potential to develop and implement new business development strategies and processes

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a substantial impact on the company's overall success.

🌍 Location & Work Environment

Office Type: Hybrid (2 days per week in the office)

Office Location(s): 30 Stamford Street, London, England SE1 9DJ, GB

Geographic Context:

• London is a major global city with a diverse population and a thriving business ecosystem
• The office is located in the South Bank area of London, close to the River Thames and major transportation links
• The area is known for its vibrant cultural scene, with numerous restaurants, bars, and entertainment options nearby

Work Schedule: Full-time (37.5 hours per week), with flexible hours by agreement

ASSUMPTION: The hybrid work arrangement offers a balance between in-office collaboration and remote work flexibility, allowing employees to optimize their productivity and work-life balance.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Competency-based interview with the CEO and CFO
• Presentation to the key members of the Board

Key Assessment Areas:

• Strategic thinking and business development acumen
• Relationship-building and stakeholder management skills
• Communication and presentation skills
• Commercial acumen and negotiation skills
• Leadership and team management skills
• Alignment with the company's mission and values

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for competency-based interview questions by reflecting on your past experiences and achievements
• Practice your presentation skills to effectively communicate your ideas and vision for the role
• Research Inclusive Employers and the diversity and inclusion landscape to demonstrate your industry knowledge and passion for the company's mission

ATS Keywords: Business Development, Sales, Account Management, Relationship Building, Strategic Planning, Team Leadership, Market Intelligence, Negotiation, Communication, Stakeholder Management, Data Management, Commercial Acumen, Inclusion, Diversity, Equity, HR, Human Resources, D&I

ASSUMPTION: The interview process will focus on assessing the candidate's strategic thinking, business development acumen, relationship-building skills, and alignment with the company's mission and values.

🛠️ Tools & Technologies

• HubSpot (CRM and marketing automation platform)
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Zoom (video conferencing)
• Slack (team communication)

ASSUMPTION: The Head of Growth will be expected to have proficiency in using CRM and marketing automation tools, as well as other relevant software and technologies to support their role.

👔 Cultural Fit Considerations

Company Values:

• Inclusive
• Courageous
• Practical
• Innovative
• Robust

Work Style:

• Collaborative
• Dynamic
• Fast-paced
• Results-driven
• Flexible

Self-Assessment Questions:

• How do you align with Inclusive Employers' value of being inclusive, and what specific examples can you provide from your past experiences?
• How do you approach building and maintaining strong, long-term relationships with key clients and potential clients that fit the Ideal Customer Profile (ICP)?
• How do you thrive in a fast-paced, dynamic work environment, and what strategies do you use to manage your time and priorities effectively?

ASSUMPTION: Inclusive Employers values a diverse and inclusive work environment, with a focus on collaboration, innovation, and practical solutions to promote diversity, equity, and inclusion in the workplace.

⚠️ Potential Challenges

• Managing a team and driving business growth in a competitive environment
• Balancing strategic planning and operational execution
• Building and maintaining strong relationships with clients and potential clients
• Keeping up-to-date with market trends, competitor activities, and new opportunities in the diversity and inclusion space
• Working in a hybrid environment, balancing in-office collaboration and remote work

ASSUMPTION: The Head of Growth role presents unique challenges and opportunities, requiring a strong leader with a proven track record in business development, sales, and account management, as well as the ability to thrive in a fast-paced, dynamic work environment.

📈 Similar Roles Comparison

• Unlike other sales or business development roles, this position requires a deep understanding of diversity, inclusion, and equity issues and a personal passion for promoting inclusive and equitable workplaces
• In comparison to other HR or D&I roles, the Head of Growth position focuses more on business development and sales, with a broader scope of responsibilities and a greater impact on the company's overall success
• Career progression in this role could lead to senior leadership positions within the company or other organizations in the HR or D&I sectors

ASSUMPTION: The Head of Growth role is unique in its focus on business development and sales within the HR and D&I sectors, requiring a specific set of skills and experiences that may differ from other roles in the industry.

📝 Sample Projects

• Developing and implementing a new business development strategy to drive sales growth and expand the company's membership base
• Building and maintaining strong, long-term relationships with key clients and potential clients that fit the Ideal Customer Profile (ICP)
• Negotiating and closing deals with new clients, ensuring a clear understanding of their needs and aligning solutions accordingly
• Developing, monitoring, and reporting on business development KPIs and financial performance, ensuring alignment with budgeted targets
• Staying up to date with market trends, competitor activities, and new opportunities in the diversity and inclusion space, and continuously seeking ways to innovate and improve Inclusive Employers' offerings to meet the evolving needs of clients

ASSUMPTION: The Head of Growth role involves a wide range of projects and responsibilities, requiring a versatile and adaptable leader with a strong background in business development, sales, and account management.

❓ Key Questions to Ask During Interview

• What are the key priorities for the Head of Growth role in the first 90 days?
• How does the company support the professional development and growth of its employees?
• What are the key challenges facing the business development team, and how can this role help address them?
• How does the company measure and track the success of its business development efforts?
• What opportunities are there for collaboration and knowledge-sharing with other departments within the company?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and helps you better understand the company's culture, values, and priorities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the application link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for competency-based interview questions by reflecting on your past experiences and achievements
• Practice your presentation skills to effectively communicate your ideas and vision for the role
• Research Inclusive Employers and the diversity and inclusion landscape to demonstrate your industry knowledge and passion for the company's mission
• Follow up with the hiring manager one week after your interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.