**📌 Core Information**
- **Job Title:** Head of Growth, Product Analytics
- **Company:** Gusto, Inc.
- **Location:** Multiple locations (Denver, CO; San Francisco, CA; New York, NY; Atlanta, GA; Austin, TX; Miami, FL; Chicago, IL; Los Angeles, CA; Seattle, WA; Toronto, ON - Remote)
- **Job Type:** Full-time, Hybrid (2-3 days per week in the office)
- **Category:** Data & Analytics
- **Date Posted:** April 25, 2025
- **Experience Level:** 10+ years
- **Remote Status:** Hybrid (remote work allowed, with office expectations)
**🚀 Job Overview**
Key aspects of this role include:
- Leading and growing a team of data analysts and scientists focused on customer acquisition and expansion.
- Partnering with cross-functional stakeholders to develop data-driven growth strategies.
- Balancing strategic impact with hands-on data analysis and decision-making.
- Influencing senior leadership with clear, actionable recommendations based on data insights.
*ASSUMPTION:* This role requires a strategic thinker who can also roll up their sleeves and dive deep into data analysis. The ideal candidate will be comfortable working in a dynamic, fast-paced environment and collaborating with various teams.
**📋 Key Responsibilities**
- **Team Leadership:** Hire, develop, and coach a team of 5+ data analysts and data scientists, fostering a culture of growth and continuous learning.
- **Stakeholder Collaboration:** Work closely with Product, Engineering, Marketing, Sales, Revenue Operations, and Finance to develop data-driven growth strategies.
- **Measurement Framework Development:** Define KPIs and ensure growth initiatives are tracked, measured, and optimized effectively.
- **Experimentation & Decision-Making:** Drive A/B testing strategies, user segmentation, and funnel analysis to optimize the customer journey.
- **Strategic Impact & Hands-On Work:** Balance strategic impact with hands-on data analysis, reviewing analysis details, and providing clear, actionable recommendations.
- **Executive Communication:** Communicate insights and recommendations to executives, helping to shape growth strategy and investment decisions.
- **Cross-Functional Collaboration:** Identify opportunities for deeper technical solutions and proactively bring the right partners into the conversation.
*ASSUMPTION:* This role requires a strong balance between strategic thinking and hands-on data analysis. The ideal candidate will be comfortable working with both high-level stakeholders and technical team members.
**🎯 Required Qualifications**
- **Education:** Bachelor's degree in a quantitative field (e.g., Statistics, Mathematics, Economics, or a related discipline). Advanced degree (Master's or Ph.D.) preferred but not required.
- **Experience:** 9+ years of experience in data science, analytics, or related fields, with at least 4+ years leading a growing analytics team.
- **Required Skills:**
- Deep expertise in Growth domains (user acquisition, funnel analytics, activation, retention, and expansion) in a product-led or SaaS environment.
- Strong SQL skills and comfort with experimentation frameworks.
- Ability to mentor analysts and data scientists on best practices.
- Strong strategic and business acumen, with the ability to connect data insights to business goals.
- Excellent communication skills, with experience presenting to executive stakeholders.
- Experience working with cross-functional teams, particularly with Product, Marketing, and Engineering.
- Familiarity with multi-product SaaS ecosystems and lifecycle marketing analytics.
- **Preferred Skills:**
- Experience with ML-driven growth strategies (e.g., personalized recommendations, churn prediction, customer segmentation).
- Familiarity with multi-product SaaS ecosystems and lifecycle marketing analytics.
*ASSUMPTION:* Given the role's focus on growth and data-driven decision-making, candidates should have a strong background in data analysis and a solid understanding of growth domains in a product-led or SaaS environment.
**💰 Compensation & Benefits**
- **Salary Range:** $158,000 - $231,000 per year, depending on location and experience. Gusto's cash compensation amount for this role is targeted at:
- $158,000 - $196,000/yr in Denver, Austin, Chicago, Miami, Atlanta, and Toronto locations.
- $173,000 - $215,000/yr in Los Angeles.
- $187,000 - $231,000/yr in San Francisco, New York, and Seattle locations.
- **Benefits:** Gusto offers a comprehensive benefits package, including health insurance, 401(k) plans, and employee perks. For a full list of benefits, please visit [Gusto's Total Rewards page](https://gusto.com/about/careers/total-rewards).
- **Working Hours:** Full-time (40 hours per week), with flexible hours and remote work options available.
*ASSUMPTION:* Gusto's salary range for this role is competitive and in line with industry standards for similar positions. The final offer amount may vary based on candidate experience and expertise.
**📌 Applicant Insights**
**🔍 Company Context**
- **Industry:** Gusto operates in the Software Development industry, focusing on HR, payroll, and benefits solutions for small businesses.
- **Company Size:** Gusto is a mid-sized company with 1,001-5,000 employees, providing ample opportunities for growth and collaboration.
- **Founded:** Gusto was founded in 2011 and has since grown to serve over 400,000 businesses nationwide.
- **Company Description:** Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Gusto's mission is to create a world where work empowers a better life, starting with its own workplace.
- **Company Specialties:** Gusto specializes in compliance, payroll, human resources, and benefits for small businesses.
*ATS Keywords:* Data Science, Analytics, Growth Strategy, SQL, A/B Testing, User Segmentation, Funnel Analysis, Product Analytics, Cross-Functional Collaboration, Machine Learning, SaaS, Business Acumen, Communication, Team Leadership, Coaching, Experimentation
**📊 Role Analysis**
- **Career Level:** This role is a senior-level position, reporting directly to Gusto's leadership team.
- **Reporting Structure:** The Head of Growth, Product Analytics will lead a team of 5+ data analysts and data scientists, with opportunities to grow and expand the team.
- **Work Arrangement:** This role is a hybrid position, requiring employees to work from the office approximately 2-3 days per week (depending on role) and remotely the rest of the time.
- **Growth Opportunities:** As Gusto continues to grow, there will be opportunities for the successful candidate to expand their team, take on additional responsibilities, and advance their career within the company.
*ASSUMPTION:* This role offers significant growth potential, both in terms of team expansion and career advancement within Gusto's organization.
**🌍 Location & Work Environment**
- **Office Type:** Gusto has physical office spaces in Denver, San Francisco, and New York City, with employees expected to work from the office approximately 2-3 days per week (depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
- **Office Location(s):** Gusto's offices are located in Denver, CO; San Francisco, CA; and New York, NY. Remote work is allowed, with a secure, reliable, and consistent internet connection required when working from a location other than a Gusto office.
- **Geographic Context:** Gusto's offices are located in major metropolitan areas, providing ample opportunities for networking, collaboration, and professional growth.
- **Work Schedule:** Full-time (40 hours per week), with flexible hours and remote work options available.
*ASSUMPTION:* Gusto's hybrid work arrangement offers employees the best of both worlds, with the opportunity to collaborate and build relationships in the office and the flexibility to work remotely when needed.
**💼 Interview & Application Insights**
- **Typical Process:** Gusto's interview process typically involves an initial phone or video screen, followed by multiple on-site or virtual interviews with key stakeholders. The final step is a presentation or case study, allowing candidates to demonstrate their strategic thinking and data analysis skills.
- **Key Assessment Areas:** Candidates will be assessed on their technical skills (SQL, experimentation frameworks), strategic thinking, communication skills, and cultural fit with Gusto's values and work environment.
- **Application Tips:**
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Be prepared to discuss your approach to data analysis, growth strategies, and cross-functional collaboration.
- Familiarize yourself with Gusto's products, services, and company culture to demonstrate your enthusiasm and fit for the role.
*ASSUMPTION:* Gusto's interview process is designed to assess candidates' technical skills, strategic thinking, and cultural fit with the company's values and work environment.
**🛠️ Tools & Technologies**
- SQL
- Experimentation frameworks (e.g., A/B testing tools)
- Data visualization tools (e.g., Tableau, Looker)
- Collaboration tools (e.g., Slack, Google Workspace)
- Project management tools (e.g., Asana, Jira)
*ASSUMPTION:* Candidates should be comfortable working with SQL and experimentation frameworks, as well as other data visualization, collaboration, and project management tools relevant to the role.
**👔 Cultural Fit Considerations**
- **Company Values:** Gusto's core values include:
- Be the customer.
- Take ownership.
- We before me.
- Be inclusive.
- One team, one fight.
- **Work Style:** Gusto values a collaborative, inclusive, and customer-centric work environment. Employees are expected to take ownership of their work, be proactive, and prioritize the needs of Gusto's customers and team members.
- **Self-Assessment Questions:**
- How do you ensure that your data analysis and recommendations align with Gusto's customer-centric approach?
- Describe a time when you had to balance short-term and long-term growth strategies in a data-driven decision-making process.
- How do you approach collaborating with cross-functional teams, and how do you ensure that your work aligns with the broader goals of the organization?
*ASSUMPTION:* Candidates should be comfortable working in a dynamic, fast-paced environment and be able to balance short-term and long-term growth strategies in their data analysis and decision-making processes.
**⚠️ Potential Challenges**
- **Role-Specific Challenges:** This role requires a strong balance between strategic thinking and hands-on data analysis, which may be challenging for candidates who prefer to focus on one aspect over the other.
- **Company-Specific Challenges:** Gusto is a fast-growing company, which can sometimes lead to rapid changes and priorities. Candidates should be comfortable working in a dynamic environment and be able to adapt to shifting priorities.
- **Work Arrangement Challenges:** Gusto's hybrid work arrangement may present challenges for candidates who prefer to work entirely remotely or entirely in an office setting.
- **Location-Specific Challenges:** Depending on the location, candidates may face varying cost of living expenses, weather conditions, and commuting challenges.
*ASSUMPTION:* Candidates should carefully consider their personal preferences and work style when evaluating this role and Gusto's work environment to ensure a good fit.
**📈 Similar Roles Comparison**
- **Role Differentiation:** Unlike other data analyst or growth-focused roles, this position requires a strong balance between strategic thinking and hands-on data analysis, as well as experience leading a team and collaborating with cross-functional stakeholders.
- **Industry-Specific Context:** Gusto's focus on small businesses and HR, payroll, and benefits solutions sets it apart from other SaaS or data-driven companies.
- **Career Path Comparison:** This role offers significant growth potential, both in terms of team expansion and career advancement within Gusto's organization. Candidates should consider their long-term career goals and how this role aligns with their desired career path.
*ASSUMPTION:* Candidates should carefully consider their personal preferences and career goals when evaluating this role and Gusto's work environment to ensure a good fit.
**📝 Sample Projects**
- **Role-Specific Projects:** Develop and implement a comprehensive measurement framework for Gusto's customer acquisition and expansion initiatives. Conduct A/B testing to optimize the customer journey and improve conversion rates. Analyze customer segmentation data to identify opportunities for personalized marketing campaigns and targeted outreach.
- **Industry-Specific Projects:** Conduct market research to identify trends and opportunities in the small business HR, payroll, and benefits landscape. Analyze competitor data to inform Gusto's product development and growth strategies.
- **Reporting Responsibilities:** Create and maintain regular reports on key performance indicators (KPIs) for customer acquisition, conversion, onboarding, and expansion. Develop dashboards and visualizations to communicate insights and trends to stakeholders.
*ASSUMPTION:* Candidates should be comfortable working on a variety of data analysis and project management tasks, with a focus on driving strategic impact and growth for Gusto's business.
**❓ Key Questions to Ask During Interview**
- **Role-Specific Questions:**
- How does this role balance strategic thinking and hands-on data analysis, and how do you approach this balance in your work?
- Can you describe a time when you had to prioritize short-term and long-term growth strategies in a data-driven decision-making process?
- How do you ensure that your data analysis and recommendations align with Gusto's customer-centric approach?
- **Team & Work Environment Questions:**
- How does the team collaborate and communicate, and how do you ensure that your work aligns with the broader goals of the organization?
- How does Gusto support the professional development and growth of its team members?
- **Company & Industry Questions:**
- How does Gusto differentiate itself from other SaaS or data-driven companies in the industry?
- What are some of the key trends and opportunities in the small business HR, payroll, and benefits landscape, and how does Gusto approach these trends?
*ASSUMPTION:* Candidates should carefully consider their personal preferences and work style when evaluating this role and Gusto's work environment to ensure a good fit.
**📌 Next Steps for Applicants**
To apply for this position:
- Submit your application through [this link](https://gusto.com/careers).
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare for your interview by researching Gusto's products, services, and company culture, and be ready to discuss your approach to data analysis, growth strategies, and cross-functional collaboration.
- Follow up with Gusto's hiring team after your interview, expressing your enthusiasm for the role and asking any remaining questions you may have.
- If you are selected for the final round, be prepared to present or participate in a case study or project, demonstrating your strategic thinking and data analysis skills.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
