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Head of Operations and Impact (Business Growth)

Innovate UK
Full-time
On-site
United Kingdom
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Head of Operations and Impact (Business Growth)

πŸ”Ή Company: Innovate UK

πŸ”Ή Location: Field Based (UK)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Operations & Management

πŸ”Ή Date Posted: 2025-07-18

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Leadership and management of Innovate UK Business Growth operations and impact
  • Collaboration with Heads of Function for Service Design and Service Development
  • Integration of Innovate UK Business Growth into the wider Innovate UK Products and Services value proposition
  • Line management of delivery operations leads
  • Budget management and data collection, measurement, and analysis

ASSUMPTION: This role requires a strategic mindset, excellent leadership skills, and a strong background in operational delivery and data management.

πŸ“‹ Key Responsibilities

βœ… Lead and manage the operational efficacy and continuous development of Innovate UK Business Growth

βœ… Contribute to the strategic development of Innovate UK Business Growth and its integration in the wider Innovate UK portfolio of Products & Services

βœ… Lead and line manage the Business Growth Delivery Operations partner and portfolio teams

βœ… Manage day-to-day operations, including budgets, funding agreements, and contracts

βœ… Collect, measure, and analyze operational data, including impact

βœ… Inform decision-making for service development and investment through high-quality data

βœ… Manage IT tools, including SalesForce CRM, and collaborate with other corporate functions as needed

βœ… Work effectively with colleagues across Innovate UK, UKRI, and partners externally

βœ… Build strong relationships with relevant bodies and networks to support business growth across the UK and internationally

ASSUMPION: This role involves a high degree of stakeholder management, data-driven decision-making, and strategic planning.

🎯 Required Qualifications

Education: Educated to Degree level in a relevant discipline (or equivalent experience)

Experience: A track record of leadership and operational delivery of complex projects and delivery of operational targets to budget

Required Skills:

  • Proven leadership and management skills
  • Experience in managing large budgets and multi-stakeholder interests
  • Strong data management and analysis skills
  • Experience in developing and implementing new processes and organizational change
  • Excellent communication and stakeholder management skills
  • Understanding of global issues relative to the management and growth of small/medium-sized businesses

Preferred Skills:

  • Excellent working knowledge of the UK Innovation and Growth Business support ecosystem
  • Understanding of innovation management, investment readiness, and/or internationalisation frameworks and processes
  • Experience or interest in science, technology, and its role in society

ASSUMPTION: Candidates should have a strong background in operations management, data analysis, and strategic planning, with a proven track record of leading and delivering complex projects.

πŸ’° Compensation & Benefits

Salary Range: Β£68,525 gross per annum

Benefits:

  • 30 Days Annual Leave
  • 10.5 Public and Privilege Days
  • Flexible Working Hours
  • Defined Benefit Pension Scheme
  • Support Networks
  • Discount Schemes

Working Hours: Full-time (35 hours per week)

ASSUMPTION: The salary range is competitive for the role and industry, with a comprehensive benefits package.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Non-profit Organizations, focusing on innovation and growth in various sectors

Company Size: 201-500 employees, with a significant presence in the UK innovation ecosystem

Founded: Innovate UK was established in 2011, with a history rooted in the UK's innovation and growth initiatives

Company Description:

  • Innovate UK Business Connect is the new name for Innovate UK KTN
  • Connects innovators with new partners and new opportunities beyond their existing thinking
  • Accelerates ambitious ideas into real-world solutions

Company Specialties:

  • Innovation
  • Collaboration
  • Agri-food
  • Biotechnology
  • Built environment
  • Chemistry
  • Design
  • Digital and creative
  • Defence and security
  • Electronics
  • Sensors and photonics
  • Energy
  • Health
  • ICT
  • Industrial maths
  • Manufacturing
  • Materials
  • Space
  • Sustainability and circular economy
  • Transport
  • Robotics and artificial intelligence
  • Big data
  • 4Manufacturing
  • Access to funding and finance
  • Aerospace
  • Automotive
  • Autonomous vehicles
  • Aviation
  • Graphene
  • Compound semiconductors
  • Electronic technologies
  • Energy harvesting
  • Forensics
  • Horizon 2020
  • Immersive experience
  • Industrial biotechnology
  • Infrastructure systems
  • Internet of Things
  • Maritime and marine
  • Materials chemistry
  • Materials security
  • Nano
  • Personal data and trust
  • Cyber security
  • Quantum technologies
  • Position
  • Navigation and timing
  • Rail
  • Remanufacturing
  • Simulation and modelling
  • Solar energy
  • Sustainable aviation fuel
  • Uncertainty quantification and management
  • Synthetic biology
  • and Urban living

Company Website: iuk.ktn-uk.org

ASSUMPTION: Innovate UK Business Connect plays a crucial role in the UK's innovation ecosystem, supporting growth and collaboration across various sectors.

πŸ“Š Role Analysis

Career Level: Senior Management

Reporting Structure: Reports to the Deputy Director Business Growth

Work Arrangement: Field-based, with national travel requirements and flexibility in working hours

Growth Opportunities:

  • Potential to shape the strategic direction of Innovate UK Business Growth
  • Opportunity to work with a diverse range of stakeholders across the UK and internationally
  • Possibility to develop and implement new processes and organizational change

ASSUMPTION: This role offers significant growth potential, with the opportunity to make a real impact on the UK's innovation and growth ecosystem.

🌍 Location & Work Environment

Office Type: Field-based, with no dedicated office location

Office Location(s): UK-wide, with a focus on national travel

Geographic Context:

  • Field-based role, requiring frequent travel across the UK
  • Opportunity to work with a diverse range of stakeholders across the UK and internationally
  • Potential for flexible working arrangements

Work Schedule: Full-time (35 hours per week), with flexibility in working hours

ASSUMPTION: The field-based nature of this role requires a high degree of flexibility and adaptability, with a strong focus on stakeholder management and collaboration.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • Face-to-face interview with the hiring manager and other stakeholders
  • Final panel interview

Key Assessment Areas:

  • Leadership and management skills
  • Data management and analysis skills
  • Strategic thinking and planning
  • Stakeholder management and communication skills
  • Understanding of the UK innovation and growth ecosystem

Application Tips:

  • Tailor your CV and cover letter to highlight relevant skills and experiences
  • Prepare for behavioral and situational interview questions, focusing on your leadership and management experiences
  • Research Innovate UK and the UK innovation ecosystem to demonstrate your understanding and enthusiasm for the role

ATS Keywords: Operations management, data analysis, strategic planning, stakeholder management, innovation, growth, leadership, UK innovation ecosystem

ASSUMPTION: The interview process will focus on assessing candidates' leadership, management, and strategic planning skills, as well as their understanding of the UK innovation ecosystem.

πŸ› οΈ Tools & Technologies

  • SalesForce CRM
  • Microsoft Office Suite
  • Data analysis and visualization tools (e.g., Power BI, Tableau)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: Candidates should have experience with relevant tools and technologies, with a strong focus on data management and analysis.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Collaboration
  • Ambition
  • Excellence
  • Integrity

Work Style:

  • Dynamic and fast-paced
  • Collaborative and inclusive
  • Focused on delivering impact and driving growth
  • Adaptable and responsive to change

Self-Assessment Questions:

  • How do you align with Innovate UK's values, particularly 'Innovation' and 'Collaboration'?
  • How do you approach working with a diverse range of stakeholders, both internally and externally?
  • How do you balance strategic planning with day-to-day operational delivery?

ASSUMPTION: Candidates should demonstrate a strong cultural fit with Innovate UK, with a focus on innovation, collaboration, and driving growth.

⚠️ Potential Challenges

  • Managing a large and complex operation with multiple stakeholders
  • Balancing strategic planning with day-to-day operational delivery
  • Working effectively with a diverse range of stakeholders, both internally and externally
  • Keeping up-to-date with the latest trends and developments in the UK innovation and growth ecosystem

ASSUMPTION: These challenges require strong leadership, management, and strategic planning skills, as well as a deep understanding of the UK innovation ecosystem.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on leading and managing the operational delivery of Innovate UK Business Growth
  • Similar roles may include Operations Director, Head of Service Delivery, or Senior Operations Manager within the UK innovation ecosystem
  • Career progression may involve moving into a more strategic or senior leadership role within Innovate UK or a related organization

ASSUMPTION: This role offers a unique opportunity to lead and manage the operational delivery of a critical component of the UK's innovation ecosystem.

πŸ“ Sample Projects

  • Developing and implementing a new operational model for Innovate UK Business Growth
  • Managing a large-scale data collection, measurement, and analysis project to inform service development and investment
  • Leading a team to deliver a high-profile event or conference, showcasing UK innovation and growth initiatives

ASSUMPTION: These projects demonstrate the strategic, operational, and stakeholder management aspects of the role.

❓ Key Questions to Ask During Interview

  • How does this role fit into the wider strategic vision for Innovate UK Business Growth?
  • What are the key priorities for the first 90 days in this role?
  • How does Innovate UK support the growth and development of its employees?
  • What are the main challenges facing the UK innovation and growth ecosystem, and how can this role address them?
  • How does Innovate UK measure the impact of its initiatives, and how can this role contribute to improving those metrics?

ASSUMPTION: These questions will help candidates understand the strategic context, priorities, and expectations of the role.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Innovate UK Workday portal
  • Tailor your CV and cover letter to highlight your relevant skills and experiences
  • Prepare for behavioral and situational interview questions, focusing on your leadership and management experiences
  • Research Innovate UK and the UK innovation ecosystem to demonstrate your understanding and enthusiasm for the role
  • Follow up with the hiring manager one week after submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.