- Job Title: Healthcare Sales Growth Consultant
- Company: ChenMed
- Location: Oakland Park, FL
- Job Type: Full-Time
- Category: Sales & Marketing
- Date Posted: April 3, 2025
- Experience Level: 2-5 years
🚀 Job Overview
ChenMed is transforming healthcare for seniors and changing America's healthcare for the better. As a Healthcare Sales Growth Consultant, you'll be a key player in driving new patient growth and expanding our reach. This role involves building relationships with senior citizens, community partners, and businesses to generate sales leads and membership. You'll plan and execute local events, manage vendor relationships, and ensure timely patient assignment to our medical centers.
ASSUMPTION: This role requires a high level of self-motivation, strong communication skills, and the ability to work independently.
📋 Key Responsibilities
- 🌱 Sales & Business Development:
- Develop and maintain relationships with senior citizens, community partners, and businesses to generate sales leads and membership.
- Plan, coordinate, and execute local events to drive patient enrollment and satisfaction.
- Manage vendor relationships and negotiate contracts for event venues.
- Ensure timely patient assignment to ChenMed/JenCare Medical Centers by inviting insurance agents and brokers to community events.
- 📊 Sales & Marketing:
- Utilize marketing and sales tools to identify solutions and sell to new customers.
- Maintain up-to-date client information in the designated customer relationship management (CRM) tool (i.e., SalesForce).
- Recover dormant customers via sales tools and marketing campaigns.
- Drive new member growth by educating potential patients on our value proposition and healthcare model.
- 🌐 Community Engagement:
- Partner with community officials, businesses, and senior outreach programs to develop initiatives that drive new patient growth.
- Engage with new patients through and beyond their first appointment to maintain relationships and positively impact retention.
- Address and resolve customer complaints and issues as required.
ASSUMPTION: This role requires a strong focus on customer-centric solutions, excellent communication skills, and the ability to build and maintain effective customer relationships.
🎯 Required Qualifications
- Education:
- High School Diploma or GED required.
- Bachelor's degree in Marketing, Business Administration, or a related field preferred.
- Experience:
- A minimum of 2 years of successful sales experience, preferably with seniors and a general understanding of Medicare Advantage.
- A minimum of 2 years of business-to-business experience or equivalent management experience preferred.
- Relevant sales experience with establishing and maintaining relationships with business/vendor partners.
- Required Skills:
- High business acumen and acuity.
- Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment.
- Demonstrated knowledge of negotiation, probing skills, closing skills, and handling objections.
- Detail-oriented and proficient in MS Office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce), and other relevant software.
- Excellent interpersonal and problem-solving skills.
- Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers.
- Good keyboarding skills and the ability to accurately type a significant number of words per minute.
- Bilingual is a plus.
- Preferred Skills:
- Experience in telesales and inputting sales data into a computer while on the telephone with a customer.
- Experience in establishing and maintaining relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers, and related community providers.
ASSUMPTION: This role requires strong communication skills, excellent organizational skills, and the ability to build and maintain effective customer relationships.
💰 Compensation & Benefits
- Salary Range: $50,000 - $70,000 per year (based on experience and performance)
- Benefits:
- Comprehensive medical, dental, and vision insurance
- 401(k) plan with company match
- Generous PTO and holiday schedule
- Employee assistance program
- Tuition reimbursement and professional development opportunities
- Competitive compensation and bonus structure
- Working Hours: Full-time, Monday - Friday, 8:30 AM - 5:00 PM (with flexibility for event scheduling)
ASSUMPTION: ChenMed offers competitive compensation and benefits packages to attract and retain top talent. The salary range provided is an estimate based on industry standards for similar roles and experience levels.
📌 Applicant Insights
🔍 Company Context
- Industry: Medical Practices
- Company Size: 1,001-5,000 employees
- Founded: 1970
- Company Description: ChenMed is transforming lives and changing healthcare for the better. We serve underserved seniors with complex chronic diseases, providing high-touch, VIP, preventive primary care. With 100+ centers in 15 states, we're featured in Fortune's "Change The World" list and listed as a "Great Places To Work" and "Most Loved Places to Work" by Newsweek.
- Company Specialties: Geriatrics, Preventative Medicine, Alternative Medicine, In-House Specialists, Acupuncture, Vision Care, On-Site Testing, Patient Education, Primary Care, Family Medicine, Endocrinology, Referral Coordination, Care Coordinator, Customer Service, Senior Healthcare, On-Site Prescriptions, Cardiology, Podiatry, and Endocrinology.
📊 Role Analysis
- Career Level: Mid-level
- Reporting Structure: This role reports directly to the Regional Sales Manager.
- Work Arrangement: On-site, with flexibility for event scheduling and local travel.
- Growth Opportunities: This role is the first of three separate tiers as part of the overall MGC Success Plan and growth career path at ChenMed. With strong performance, there are opportunities to advance to the next tier and take on more responsibilities.
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to advance within the company.
🌍 Location & Work Environment
- Office Type: On-site, with flexibility for event scheduling and local travel.
- Office Location: Oakland Park, FL
- Geographic Context: Oakland Park is a suburb of Fort Lauderdale, with a population of approximately 43,000. It offers a mix of urban and suburban living, with easy access to beaches, shopping, and dining.
- Work Schedule: Full-time, Monday - Friday, 8:30 AM - 5:00 PM (with flexibility for event scheduling)
ASSUMPTION: This role requires a valid driver's license and the ability to travel locally, regionally, and nationwide up to 75% of the time.
💼 Interview & Application Insights
- Typical Process: The interview process typically includes a phone or video screen, followed by one or more in-person or virtual interviews with hiring managers and team members. A background check and reference check are also required.
- Key Assessment Areas: Communication skills, problem-solving abilities, sales experience, and cultural fit.
- Application Tips:
- Tailor your resume and cover letter to highlight your relevant sales experience, communication skills, and any experience working with seniors or in the healthcare industry.
- Prepare for behavioral interview questions that focus on your sales experience, problem-solving skills, and ability to work independently.
- Research ChenMed's mission, values, and company culture to demonstrate your fit and enthusiasm for the role.
🛠️ Tools & Technologies
- CRM tools (Salesforce)
- MS Office (PowerPoint, Excel, Word, and Outlook)
- Other relevant software and tools as needed
👔 Cultural Fit Considerations
- Company Values: ChenMed values innovation, entrepreneurship, kindness, and joy. We seek candidates who embody these values and are passionate about making a difference in people's lives.
- Work Style: ChenMed fosters a collaborative, supportive work environment where team members are encouraged to take initiative, be creative, and work together to achieve common goals. We value open communication, active listening, and a solutions-oriented approach to problem-solving.
Self-Assessment Questions:
1. How do you embody ChenMed's values of innovation, entrepreneurship, kindness, and joy in your daily life and work?
2. Describe a time when you had to adapt to a challenging work environment or situation. How did you handle it, and what was the outcome?
3. How do you approach building and maintaining relationships with diverse groups of people, such as senior citizens, community partners, and businesses?
ASSUMPTION: ChenMed values candidates who are passionate about their work, demonstrate strong communication skills, and are committed to making a positive impact on the lives of seniors.
⚠️ Potential Challenges
- Sales Targets: This role requires meeting and exceeding sales targets, which can be challenging at times.
- Work-Life Balance: The role may require occasional work on weekends or evenings for events, which can impact work-life balance.
- Travel Requirements: This role requires up to 75% travel, which can be demanding and may impact personal and family life.
📈 Similar Roles Comparison
- Sales Representative (Healthcare): This role is similar to a sales representative role in the healthcare industry, with a focus on generating leads and driving membership growth.
- Business Development Representative: This role shares similarities with a business development representative role, with a focus on building relationships with community partners and businesses to drive new patient growth.
- Community Health Worker: This role is similar to a community health worker role, with a focus on engaging with senior citizens and community partners to educate them about ChenMed's value proposition and healthcare model.
ASSUMPTION: While this role shares similarities with other sales and community health roles, it is unique in its focus on driving new patient growth and expanding ChenMed's reach within the senior healthcare market.
📝 Sample Projects
- Community Event Planning: Develop and execute a community event plan, including securing a venue, inviting speakers, and promoting the event to drive patient enrollment and satisfaction.
- Vendor Management: Negotiate contracts with vendors for event venues and manage vendor relationships to ensure timely and effective event execution.
- Sales Presentation: Prepare and deliver a sales presentation to a group of potential patients, highlighting ChenMed's value proposition and healthcare model.
ASSUMPTION: These sample projects are designed to give applicants an idea of the types of tasks and responsibilities they may encounter in this role.
❓ Key Questions to Ask During Interview
1. What are the key priorities for this role in the first 30, 60, and 90 days?
2. How does this role fit into the overall growth strategy for ChenMed?
3. What opportunities are there for professional development and growth within the company?
4. How does ChenMed support work-life balance for its employees?
5. What are the most challenging aspects of this role, and how can I best prepare for them?
ASSUMPTION: These questions are designed to help applicants better understand the role, the company, and the opportunities for growth and development.
📌 Next Steps for Applicants
- To apply for this position:
- Submit your application through the [application link](https://chenmed.wd1.myworkdayjobs.com/ChenMed/job/Oakland-Park/Healthcare-Sales-Growth-Consultant_R0042722).
- Tailor your resume and cover letter to highlight your relevant sales experience, communication skills, and any experience working with seniors or in the healthcare industry.
- Prepare for behavioral interview questions that focus on your sales experience, problem-solving skills, and ability to work independently.
- Research ChenMed's mission, values, and company culture to demonstrate your fit and enthusiasm for the role.
- Follow up with the hiring manager one week after submitting your application to express your interest in the position.
⚠️ Disclaimer
This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
