📌 Core Information
🔹 Job Title: Sales - Membership Growth Consultant
🔹 Company: ChenMed
🔹 Location: Morrow, Georgia, United States
🔹 Job Type: Full-Time
🔹 Category: Sales
🔹 Date Posted: April 3, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Generating sales leads and memberships through community engagement and partnerships
- Planning and executing local events to drive patient enrollment and satisfaction
- Building and maintaining relationships with senior citizens, key local community partners, and senior-focused businesses
- Effectively communicating the ChenMed value proposition at community events
ASSUMPTION: This role requires a high level of self-motivation, strong communication skills, and the ability to work independently. It also assumes a willingness to travel up to 75% of the time.
📋 Key Responsibilities
✅ Nurtures, builds, and cultivates direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round
✅ Plans, coordinates, and executes local events within the community to reach the ideal patient demographic
✅ Cultivates strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers, and related community providers to keep ChenMed as the top provider choice
✅ Drives new member growth by appropriately educating potential patients on the ChenMed value proposition and healthcare model
✅ Recovers dormant customers via sales tools and marketing campaigns
✅ Partners with sales leadership to improve the effectiveness of engagements with distributors, vendors, and community partners
✅ Engages with new patients through and beyond their first appointment to maintain relationships and positively impact retention
ASSUMPTION: This role assumes a high level of responsibility and accountability for meeting and exceeding sales targets, as well as the ability to work in a fast-paced, dynamic environment.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Business Administration, or a related field
Experience: A minimum of 4 years of successful sales experience, with a preference for experience working with seniors and knowledge of Medicare Advantage
Required Skills:
- High business acumen and acuity
- Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment
- Demonstrated knowledge of, and expertise in, negotiation, probing skills, closing skills, and handling objections
- Detail-oriented and proficient in MS Office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce), and other relevant software
- Excellent written and verbal communication skills
- Positive attitude and the ability to attract patients with a warm, gentle disposition
- Spoken and written fluency in English
- Valid Class C or D or State equivalent driver's license
Preferred Skills:
- Bilingual skills
- Experience with business-to-business sales
ASSUMPTION: This role assumes a high level of proficiency in sales techniques, CRM software, and the ability to work effectively in a team environment.
💰 Compensation & Benefits
Salary Range: $60,000 - $80,000 per year (Based on industry standards for a Sales - Membership Growth Consultant with 5-10 years of experience in the healthcare industry in the Morrow, Georgia area)
Benefits:
- Competitive compensation and benefits package
- Great mission-driven culture
- Opportunities for career development and advancement
Working Hours: Full-time, with a typical workweek of 40 hours, Monday through Friday, with the possibility of occasional weekend work and travel
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Medical Practices
Company Size: 1,001-5,000 employees
Founded: 1970
Company Description:
- ChenMed serves underserved – moderate-to-low-income seniors with complex chronic diseases
- High-touch, VIP, preventive primary care model that works for both patients and team members
- Privately held, physician-led company with 100+ centers in 15 states
Company Specialties:
- Geriatrics
- Preventative Medicine
- Alternative Medicine
- In-House Specialists
- Acupuncture
- Vision Care
- On-Site Testing
- Patient Education
- Primary Care
- Family Medicine
- Endocrinology
- Referral Coordination
- Care Coordinator
- Customer Service
- Senior Healthcare
- On-Site Prescriptions
- Cardiology
- Podiatry
Company Website: http://www.chenmed.com
ASSUMPTION: ChenMed's unique approach to primary care allows it to improve the health and well-being of its patients while providing a great work environment for its employees.
📊 Role Analysis
Career Level: Mid-career
Reporting Structure: This role reports directly to the Sales Manager or Regional Sales Director
Work Arrangement: On-site, with the possibility of occasional remote work for specific tasks or events
Growth Opportunities:
- Advancement to a Senior Membership Growth Consultant or Sales Manager role
- Expansion of territory or responsibilities
- Cross-functional opportunities within the sales or marketing departments
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to advance within the sales department or explore other areas of the organization.
🌍 Location & Work Environment
Office Type: On-site, with a dedicated office space for each Membership Growth Consultant
Office Location(s): Morrow, Georgia
Geographic Context:
- Morrow, Georgia is located in the Atlanta metropolitan area
- The region has a diverse population, with a significant senior citizen population
- Morrow is conveniently located near major highways and offers easy access to nearby cities
Work Schedule: Full-time, with a typical workweek of 40 hours, Monday through Friday, with the possibility of occasional weekend work and travel
ASSUMPTION: The location of this role in Morrow, Georgia allows for easy access to a large senior citizen population, as well as nearby community partners and businesses.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final interview with the sales director or another senior leader
- Background check and reference check
Key Assessment Areas:
- Sales skills and experience
- Communication and interpersonal skills
- Problem-solving abilities
- Adaptability and resilience
- Cultural fit with ChenMed's mission and values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant sales experience and skills
- Prepare for behavioral interview questions that focus on your sales experience and problem-solving abilities
- Research ChenMed's mission and values to demonstrate your cultural fit
ATS Keywords: Sales, Membership Growth, Community Engagement, Partnership Building, Event Planning, Senior Care, Medicare Advantage, CRM, Salesforce, Negotiation, Closing, Handling Objections
ASSUMPTION: The interview process for this role will focus on assessing the candidate's sales skills, communication abilities, and cultural fit with ChenMed's mission and values.
🛠️ Tools & Technologies
- CRM software (Salesforce)
- MS Office Suite (PowerPoint, Excel, Word, and Outlook)
- Sales enablement tools (e.g., LinkedIn Sales Navigator, HubSpot)
- Event planning and management tools (e.g., Eventbrite, Bizzabo)
ASSUMPTION: This role requires proficiency in CRM software, MS Office Suite, and various sales enablement and event planning tools.
👔 Cultural Fit Considerations
Company Values:
- Patient-centered care
- Integrity and honesty
- Collaboration and teamwork
- Continuous learning and improvement
- Diversity, equity, and inclusion
Work Style:
- Highly self-motivated and independent
- Strong communication and interpersonal skills
- Adaptable and resilient
- Results-driven and focused on meeting sales targets
- Comfortable working in a fast-paced, dynamic environment
Self-Assessment Questions:
- How do you build and maintain strong relationships with diverse stakeholders, such as senior citizens, community partners, and business vendors?
- How do you effectively communicate complex information to various audiences, including seniors with varying levels of health literacy?
- How do you stay motivated and focused on meeting sales targets in a fast-paced, dynamic work environment?
ASSUMPTION: ChenMed values candidates who are highly self-motivated, strong communicators, and adaptable team players who align with the company's mission and values.
⚠️ Potential Challenges
- Working with a diverse senior population with varying levels of health literacy and technological proficiency
- Balancing sales targets with maintaining strong relationships with community partners and senior citizens
- Occasional travel requirements, which may include overnight stays
- Working in a fast-paced, dynamic environment that may require adaptability and resilience
ASSUMPTION: This role may present unique challenges related to working with a diverse senior population, balancing sales targets with relationship building, and occasional travel requirements.
📈 Similar Roles Comparison
- This role differs from other sales positions in the healthcare industry in its focus on generating membership growth through community engagement and partnerships
- ChenMed's unique approach to primary care allows it to improve the health and well-being of its patients while providing a great work environment for its employees
- Career paths in this role may include advancement to a Senior Membership Growth Consultant or Sales Manager role, or expansion of territory or responsibilities
ASSUMPTION: This role offers a unique opportunity to generate membership growth through community engagement and partnerships, with the potential for career advancement and growth within the sales department or other areas of the organization.
📝 Sample Projects
- Planning and executing a successful senior health fair to generate new patient leads and membership growth
- Developing and implementing a targeted marketing campaign to reach specific senior communities or demographics
- Building and maintaining strong relationships with key community partners and senior-focused businesses to drive referrals and new patient enrollment
ASSUMPTION: This role offers the opportunity to work on various projects that drive membership growth and improve the health and well-being of ChenMed's patients.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does ChenMed support the professional development and growth of its Membership Growth Consultants?
- What are the most challenging aspects of this role, and how does ChenMed help its employees overcome these challenges?
- How does ChenMed measure the success of its Membership Growth Consultants, and what are the opportunities for career advancement within the sales department or other areas of the organization?
- What is the company's approach to work-life balance, and how does it support its employees in maintaining a healthy work-life balance?
ASSUMPTION: Asking these questions during the interview process will help you better understand the role's expectations, ChenMed's approach to employee development and growth, and the company's commitment to work-life balance.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant sales experience and skills, as well as your alignment with ChenMed's mission and values
- Prepare for behavioral interview questions that focus on your sales experience and problem-solving abilities
- Research ChenMed's mission and values to demonstrate your cultural fit
- Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
