📌 Core Information
🔹 Job Title: Intern (m/f/d) in Digital Marketing
🔹 Company: Clarios
🔹 Location: Germany, Hannover
🔹 Job Type: Intern
🔹 Category: Marketing
🔹 Date Posted: May 19, 2025
🔹 Experience Level: Entry Level (0-2 years)
🔹 Remote Status: On-site (Hybrid)
🚀 Job Overview
Key aspects of this role include:
- Supporting ongoing Marketing Automation projects in HubSpot to implement interest-based, automated email communication.
- Managing customer inquiries regarding our online platforms and creating support tickets in Jira and ServiceNow.
- Testing newly developed features in our VARTA Partner Portal and coordinating feedback with external partners.
- Providing change management support by creating internal training and guidance for the implementation and ongoing use of tools and technologies.
- Working in an international team and coordinating with our European Trade Marketing team and external agencies.
ASSUMPTION: This role is ideal for students or recent graduates looking to gain practical experience in digital marketing and customer support within an international company.
📋 Key Responsibilities
✅ Supporting ongoing Marketing Automation projects in HubSpot to implement interest-based, automated email communication, including setting up email workflows, success analysis, and customer data management.
✅ Independently managing customer inquiries regarding our online platforms, reconciling and classifying requests, and creating support tickets in Jira and ServiceNow.
✅ Developing test cases, organizing user acceptance tests, and coordinating feedback and implementation with external partners for newly developed features in our VARTA Partner Portal.
✅ Creating internal training and guidance for the implementation and ongoing use of tools and technologies to support change management.
✅ Coordinating with our European Trade Marketing team and external agencies.
✅ Taking personal initiative and responsibility for other projects that interest you.
ASSUMPTION: The role requires a high level of independence, reliability, and structured working, with a strong commitment to the tasks at hand.
🎯 Required Qualifications
Education: Students or graduates of digital marketing, business informatics, or computer science.
Experience: No specific experience required, but initial experience with digital tools is an advantage.
Required Skills:
- Very good knowledge and confident handling of MS Office applications (Power Point, Excel, etc.).
- Very good English skills and enjoyment working in an international team.
- Keen interest in digital topics and independently familiarizing yourself with infrastructural contexts.
Preferred Skills:
- Initial experience with digital tools such as HubSpot, Jira, Google Analytics, PowerBI, and a website content management system.
ASSUMPTION: While initial experience with digital tools is preferred, the role is designed to provide valuable experience and training for candidates with the right attitude and skills.
💰 Compensation & Benefits
Salary Range: As an internship, this role is likely unpaid or offers a low stipend. However, Clarios offers valuable practical experience and other benefits.
Benefits:
- Work in an international environment with valuable practical experience.
- A modern working atmosphere, flexible working hours, and responsible tasks.
- Freedom for your ideas and initiatives.
- Use of the company's own fitness studio.
- Subsidized canteen meals and the possibility of mobile work (2 days a week).
Working Hours: Full-time (40 hours per week) with flexible working hours and the possibility of mobile work (2 days a week).
ASSUMPTION: The salary range is estimated based on industry standards for internships in Germany, but candidates should confirm this with the employer.
📌 Applicant Insights
🔍 Company Context
Industry: Motor Vehicle Parts Manufacturing. Clarios is the global leader in advanced, low-voltage battery technologies for mobility, powering nearly every type of vehicle.
Company Size: 10,001+ employees. As a large company, Clarios offers a wide range of opportunities and an international work environment.
Founded: Clarios was founded in 2019, following the spin-off of Johnson Controls' Power Solutions business.
Company Description:
- Clarios is the global leader in advanced, low-voltage battery technologies for mobility, powering nearly every type of vehicle.
- The company's batteries and smart solutions power nearly one in three cars on the road today.
- Clarios operates in over 100 countries with around 18,000 employees.
Company Specialties:
- Automotive
- Energy Storage
- Aftermarket
- Engineering
- Manufacturing
- Operations
- Sales
- Sustainability
- and Battery
Company Website: www.clarios.com
ASSUMPTION: Clarios is a large, international company with a strong focus on sustainability and innovation in the automotive battery industry.
📊 Role Analysis
Career Level: Entry Level. This role is ideal for students or recent graduates looking to gain practical experience in digital marketing and customer support.
Reporting Structure: This role reports directly to the team managing the digital marketing and customer support functions for Clarios' European headquarters in Hanover.
Work Arrangement: Hybrid (3 days on-site, 2 days mobile work).
Growth Opportunities:
- Gaining valuable practical experience in digital marketing and customer support.
- Working in an international team and coordinating with external partners.
- Potential for full-time employment after the internship, depending on performance and business needs.
ASSUMPTION: This internship offers a unique opportunity to gain practical experience in a global company and potentially grow within the organization.
🌍 Location & Work Environment
Office Type: Modern, international work environment with flexible working hours and the possibility of mobile work.
Office Location(s): Clarios' European headquarters in Hanover, Germany.
Geographic Context:
- Hanover is the capital of the German state of Lower Saxony and has a population of around 535,000 people.
- The city is known for its high quality of life, with a strong economy and a rich cultural scene.
- Hanover is well-connected by public transportation and has a international airport.
Work Schedule: Full-time (40 hours per week) with flexible working hours and the possibility of mobile work (2 days a week).
ASSUMPTION: The work environment at Clarios' European headquarters in Hanover is modern, international, and offers a high quality of life.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the Clarios career portal or email.
- Phone or video screening to assess communication skills and cultural fit.
- In-person or video interview with the hiring manager and team members to discuss the role, responsibilities, and expectations.
- Background check and onboarding for successful candidates.
Key Assessment Areas:
- Communication skills and language proficiency (English).
- Digital literacy and familiarity with relevant tools and technologies.
- Problem-solving skills and ability to work independently.
- Cultural fit and alignment with Clarios' values and work environment.
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this specific role.
- Demonstrate your enthusiasm for digital marketing and customer support in your application materials.
- Prepare for the interview by researching Clarios, the role, and the industry, and be ready to discuss your expectations and goals for the internship.
ATS Keywords: Digital Marketing, Customer Relationship Management, Email Communication, Customer Support, Data Management, Testing, Change Management, Training, Coordination, Initiative, MS Office, English, Digital Tools, HubSpot, Jira, Google Analytics
ASSUMPTION: The application process for this role is likely to be competitive, so it's essential to tailor your application materials and prepare thoroughly for the interview.
🛠️ Tools & Technologies
- HubSpot
- Jira
- ServiceNow
- Google Analytics
- PowerBI
- Website Content Management System
- MS Office (Power Point, Excel, etc.)
ASSUMPTION: Familiarity with these tools and technologies is preferred but not required, as training will be provided.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Sustainability
- Customer Focus
- Collaboration
- Integrity
Work Style:
- International and diverse team
- Flexible working hours and remote work options
- Modern, dynamic work environment
- Focus on personal and professional growth
Self-Assessment Questions:
- How do you align with Clarios' values, particularly innovation and sustainability?
- How comfortable are you working in an international, dynamic team with flexible working hours and remote work options?
- How do you approach personal and professional growth in a modern, dynamic work environment?
ASSUMPTION: Clarios values candidates who are innovative, sustainable, customer-focused, collaborative, and integrity-driven, with a strong desire to learn and grow in an international, dynamic work environment.
⚠️ Potential Challenges
- The role may require working with complex tools and technologies, which can have a steep learning curve.
- The work environment may be fast-paced and demanding, requiring strong time management and prioritization skills.
- The role may involve managing customer inquiries and support, which can be challenging and stressful at times.
- The internship may be unpaid or offer a low stipend, which could be a financial challenge for some candidates.
ASSUMPTION: These challenges can be overcome with a strong commitment to learning, adaptability, and a willingness to take on new responsibilities.
📈 Similar Roles Comparison
- This role is unique in its focus on digital marketing and customer support within the automotive battery industry.
- Similar roles may be found in other automotive or technology companies, but Clarios' global leadership and focus on sustainability set it apart.
- Career paths in digital marketing and customer support can lead to various roles, such as Marketing Specialist, Customer Success Manager, or Digital Marketing Manager.
ASSUMPTION: This role offers a unique opportunity to gain practical experience in a specific industry and can lead to various career paths in digital marketing and customer support.
📝 Sample Projects
- Developing and implementing an automated email communication campaign using HubSpot to improve customer engagement.
- Creating a comprehensive guide for internal users on the implementation and ongoing use of a new customer support ticketing system.
- Testing and providing feedback on newly developed features in the VARTA Partner Portal to ensure they meet user needs and expectations.
ASSUMPTION: These sample projects are designed to provide candidates with practical experience in digital marketing and customer support, while also contributing to the company's goals and objectives.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role fit into the overall digital marketing and customer support strategy for Clarios?
- What opportunities are there for professional development and growth within the company?
- How does Clarios support work-life balance for its employees?
- What is the team structure and dynamic for the digital marketing and customer support functions at Clarios' European headquarters?
ASSUMPTION: These interview questions are designed to help candidates better understand the role, the team, and the company, and to demonstrate their interest and engagement in the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Clarios career portal or send it by email to Hannover-Ausbildung@clarios.com.
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this specific role.
- Prepare for the interview by researching Clarios, the role, and the industry, and be ready to discuss your expectations and goals for the internship.
- Follow up with the hiring manager, Melanie Fleig, at 0511 3878-2480 within one week of submitting your application to confirm receipt and express your interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
