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Intern (m/f/d) in Digital Marketing

Clarios
Full-time
On-site
Germany

πŸ“Œ Core Information

πŸ”Ή Job Title: Intern (m/f/d) in Digital Marketing

πŸ”Ή Company: Clarios

πŸ”Ή Location: Germany, Hannover

πŸ”Ή Job Type: Intern

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 19, 2025

πŸ”Ή Experience Level: Entry Level (0-2 years)

πŸ”Ή Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

  • Supporting ongoing Marketing Automation projects in HubSpot to implement interest-based, automated email communication.
  • Managing customer inquiries regarding our online platforms and creating support tickets in Jira and ServiceNow.
  • Testing newly developed features in our VARTA Partner Portal and coordinating feedback with external partners.
  • Providing change management support by creating internal training and guidance for the implementation and ongoing use of tools and technologies.
  • Working in an international team and coordinating with our European Trade Marketing team and external agencies.

ASSUMPTION: This role is ideal for students or recent graduates looking to gain practical experience in digital marketing and customer support within an international company.

πŸ“‹ Key Responsibilities

βœ… Supporting ongoing Marketing Automation projects in HubSpot to implement interest-based, automated email communication, including setting up email workflows, success analysis, and customer data management.

βœ… Independently managing customer inquiries regarding our online platforms, reconciling and classifying requests, and creating support tickets in Jira and ServiceNow.

βœ… Developing test cases, organizing user acceptance tests, and coordinating feedback and implementation with external partners for newly developed features in our VARTA Partner Portal.

βœ… Creating internal training and guidance for the implementation and ongoing use of tools and technologies to support change management.

βœ… Coordinating with our European Trade Marketing team and external agencies.

βœ… Taking personal initiative and responsibility for other projects that interest you.

ASSUMPTION: The role requires a high level of independence, reliability, and structured working, with a strong commitment to the tasks at hand.

🎯 Required Qualifications

Education: Students or graduates of digital marketing, business informatics, or computer science.

Experience: No specific experience required, but initial experience with digital tools is an advantage.

Required Skills:

  • Very good knowledge and confident handling of MS Office applications (Power Point, Excel, etc.).
  • Very good English skills and enjoyment working in an international team.
  • Keen interest in digital topics and independently familiarizing yourself with infrastructural contexts.

Preferred Skills:

  • Initial experience with digital tools such as HubSpot, Jira, Google Analytics, PowerBI, and a website content management system.

ASSUMPTION: While initial experience with digital tools is preferred, the role is designed to provide valuable experience and training for candidates with the right attitude and skills.

πŸ’° Compensation & Benefits

Salary Range: As an internship, this role is likely unpaid or offers a low stipend. However, Clarios offers valuable practical experience and other benefits.

Benefits:

  • Work in an international environment with valuable practical experience.
  • A modern working atmosphere, flexible working hours, and responsible tasks.
  • Freedom for your ideas and initiatives.
  • Use of the company's own fitness studio.
  • Subsidized canteen meals and the possibility of mobile work (2 days a week).

Working Hours: Full-time (40 hours per week) with flexible working hours and the possibility of mobile work (2 days a week).

ASSUMPTION: The salary range is estimated based on industry standards for internships in Germany, but candidates should confirm this with the employer.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Motor Vehicle Parts Manufacturing. Clarios is the global leader in advanced, low-voltage battery technologies for mobility, powering nearly every type of vehicle.

Company Size: 10,001+ employees. As a large company, Clarios offers a wide range of opportunities and an international work environment.

Founded: Clarios was founded in 2019, following the spin-off of Johnson Controls' Power Solutions business.

Company Description:

  • Clarios is the global leader in advanced, low-voltage battery technologies for mobility, powering nearly every type of vehicle.
  • The company's batteries and smart solutions power nearly one in three cars on the road today.
  • Clarios operates in over 100 countries with around 18,000 employees.

Company Specialties:

  • Automotive
  • Energy Storage
  • Aftermarket
  • Engineering
  • Manufacturing
  • Operations
  • Sales
  • Sustainability
  • and Battery

Company Website: www.clarios.com

ASSUMPTION: Clarios is a large, international company with a strong focus on sustainability and innovation in the automotive battery industry.

πŸ“Š Role Analysis

Career Level: Entry Level. This role is ideal for students or recent graduates looking to gain practical experience in digital marketing and customer support.

Reporting Structure: This role reports directly to the team managing the digital marketing and customer support functions for Clarios' European headquarters in Hanover.

Work Arrangement: Hybrid (3 days on-site, 2 days mobile work).

Growth Opportunities:

  • Gaining valuable practical experience in digital marketing and customer support.
  • Working in an international team and coordinating with external partners.
  • Potential for full-time employment after the internship, depending on performance and business needs.

ASSUMPTION: This internship offers a unique opportunity to gain practical experience in a global company and potentially grow within the organization.

🌍 Location & Work Environment

Office Type: Modern, international work environment with flexible working hours and the possibility of mobile work.

Office Location(s): Clarios' European headquarters in Hanover, Germany.

Geographic Context:

  • Hanover is the capital of the German state of Lower Saxony and has a population of around 535,000 people.
  • The city is known for its high quality of life, with a strong economy and a rich cultural scene.
  • Hanover is well-connected by public transportation and has a international airport.

Work Schedule: Full-time (40 hours per week) with flexible working hours and the possibility of mobile work (2 days a week).

ASSUMPTION: The work environment at Clarios' European headquarters in Hanover is modern, international, and offers a high quality of life.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission through the Clarios career portal or email.
  • Phone or video screening to assess communication skills and cultural fit.
  • In-person or video interview with the hiring manager and team members to discuss the role, responsibilities, and expectations.
  • Background check and onboarding for successful candidates.

Key Assessment Areas:

  • Communication skills and language proficiency (English).
  • Digital literacy and familiarity with relevant tools and technologies.
  • Problem-solving skills and ability to work independently.
  • Cultural fit and alignment with Clarios' values and work environment.

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this specific role.
  • Demonstrate your enthusiasm for digital marketing and customer support in your application materials.
  • Prepare for the interview by researching Clarios, the role, and the industry, and be ready to discuss your expectations and goals for the internship.

ATS Keywords: Digital Marketing, Customer Relationship Management, Email Communication, Customer Support, Data Management, Testing, Change Management, Training, Coordination, Initiative, MS Office, English, Digital Tools, HubSpot, Jira, Google Analytics

ASSUMPTION: The application process for this role is likely to be competitive, so it's essential to tailor your application materials and prepare thoroughly for the interview.

πŸ› οΈ Tools & Technologies

  • HubSpot
  • Jira
  • ServiceNow
  • Google Analytics
  • PowerBI
  • Website Content Management System
  • MS Office (Power Point, Excel, etc.)

ASSUMPTION: Familiarity with these tools and technologies is preferred but not required, as training will be provided.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Sustainability
  • Customer Focus
  • Collaboration
  • Integrity

Work Style:

  • International and diverse team
  • Flexible working hours and remote work options
  • Modern, dynamic work environment
  • Focus on personal and professional growth

Self-Assessment Questions:

  • How do you align with Clarios' values, particularly innovation and sustainability?
  • How comfortable are you working in an international, dynamic team with flexible working hours and remote work options?
  • How do you approach personal and professional growth in a modern, dynamic work environment?

ASSUMPTION: Clarios values candidates who are innovative, sustainable, customer-focused, collaborative, and integrity-driven, with a strong desire to learn and grow in an international, dynamic work environment.

⚠️ Potential Challenges

  • The role may require working with complex tools and technologies, which can have a steep learning curve.
  • The work environment may be fast-paced and demanding, requiring strong time management and prioritization skills.
  • The role may involve managing customer inquiries and support, which can be challenging and stressful at times.
  • The internship may be unpaid or offer a low stipend, which could be a financial challenge for some candidates.

ASSUMPTION: These challenges can be overcome with a strong commitment to learning, adaptability, and a willingness to take on new responsibilities.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on digital marketing and customer support within the automotive battery industry.
  • Similar roles may be found in other automotive or technology companies, but Clarios' global leadership and focus on sustainability set it apart.
  • Career paths in digital marketing and customer support can lead to various roles, such as Marketing Specialist, Customer Success Manager, or Digital Marketing Manager.

ASSUMPTION: This role offers a unique opportunity to gain practical experience in a specific industry and can lead to various career paths in digital marketing and customer support.

πŸ“ Sample Projects

  • Developing and implementing an automated email communication campaign using HubSpot to improve customer engagement.
  • Creating a comprehensive guide for internal users on the implementation and ongoing use of a new customer support ticketing system.
  • Testing and providing feedback on newly developed features in the VARTA Partner Portal to ensure they meet user needs and expectations.

ASSUMPTION: These sample projects are designed to provide candidates with practical experience in digital marketing and customer support, while also contributing to the company's goals and objectives.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does this role fit into the overall digital marketing and customer support strategy for Clarios?
  • What opportunities are there for professional development and growth within the company?
  • How does Clarios support work-life balance for its employees?
  • What is the team structure and dynamic for the digital marketing and customer support functions at Clarios' European headquarters?

ASSUMPTION: These interview questions are designed to help candidates better understand the role, the team, and the company, and to demonstrate their interest and engagement in the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Clarios career portal or send it by email to Hannover-Ausbildung@clarios.com.
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this specific role.
  • Prepare for the interview by researching Clarios, the role, and the industry, and be ready to discuss your expectations and goals for the internship.
  • Follow up with the hiring manager, Melanie Fleig, at 0511 3878-2480 within one week of submitting your application to confirm receipt and express your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.