G

Intern, Social Media & Partner Engagement

Grab
Full-time
On-site
Singapore

πŸ“Œ Core Information

πŸ”Ή Job Title: Intern, Social Media & Partner Engagement

πŸ”Ή Company: Grab

πŸ”Ή Location: Singapore

πŸ”Ή Job Type: Intern

πŸ”Ή Category: Marketing & Communications

πŸ”Ή Date Posted: April 11, 2025

πŸ”Ή Experience Level: Entry-level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Creating educational content for Driver- and Delivery-Partners
  • Managing end-to-end content creation for multiple social media platforms
  • Analyzing publications and recommending action plans
  • Increasing engagement on social media platforms
  • Full-time commitment from June to December 2025

ASSUMPTION: This role requires a high level of creativity, strategic thinking, and analytical skills. It is ideal for a student pursuing a relevant degree and looking to gain practical experience in social media management and content creation.

πŸ“‹ Key Responsibilities

βœ… Brainstorm and create storyboarding pieces that are relevant, thoughtful, and memorable at prompting Partners to take action

βœ… Manage the end-to-end content creation for the team, on multiple social media platforms, aligned with the team’s directions

βœ… Recommend action plans from the analysis of the publications

βœ… Manage all the team’s social media platforms including Facebook Groups

βœ… Plan and schedule copies for publication

βœ… Increase engagement on the team’s multiple social media platforms through subscriptions, likes, followings, and viewership

ASSUMPTION: This role involves a high level of responsibility and requires strong organizational skills, attention to detail, and the ability to work independently.

🎯 Required Qualifications

Education: Matriculated university student pursuing a Bachelor's degree in Marketing, Communication Studies, Journalism, Creative Writing, or Business

Experience: Experience in data analytics, photography, videography, and media production

Required Skills:

  • Familiarity with leading social media platforms and their algorithms
  • Knowledge of engagement metrics and appreciation for novel insights
  • Access to video recording, production, and editing equipment

Preferred Skills:

  • Experience in creating and distributing paid advertisements

ASSUMPTION: While relevant work experience is not required, candidates with some practical experience in social media management and content creation will have an advantage.

πŸ’° Compensation & Benefits

Salary Range: SGD 2,500 - 3,500 per month (Estimated based on industry standards for internships in Singapore)

Benefits:

  • Comprehensive Medical Insurance
  • Leave Entitlement
  • Flexible Work Arrangements
  • Community Involvement

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range is estimated based on industry standards for internships in Singapore. The actual salary may vary depending on the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Grab is a leading superapp in Southeast Asia, offering a suite of services consisting of deliveries, mobility, financial services, enterprise, and others. The company is driving Southeast Asia forward by creating economic empowerment for everyone.

Company Size: Grab has 5,001-10,000 employees globally, providing a large and diverse work environment for interns.

Founded: Grab was founded in 2012 and has since grown to become a prominent player in the Southeast Asian market.

Company Description:

  • Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise, and others.
  • Grabbers come from all over the world and are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone.
  • At Grab, every Grabber is guided by The Grab Way, which explains the company's mission and the operating principles on how to achieve it together.

Company Specialties:

  • Technology
  • Mobile
  • Logistics
  • Transportation
  • Payments
  • Southeast Asia
  • Fintech
  • Digital Banking
  • Delivery
  • and Superapp

Company Website: Grab Careers

ASSUMPTION: Grab's large employee base and diverse range of services provide interns with ample opportunities to learn and grow professionally.

πŸ“Š Role Analysis

Career Level: Entry-level (Intern)

Reporting Structure: This role reports directly to the Partner Engagement and Loyalty team.

Work Arrangement: This is an on-site role with a full-time commitment from June to December 2025.

Growth Opportunities:

  • Gain practical experience in social media management and content creation
  • Work on high-impact projects that directly influence Driver- and Delivery-Partner engagement
  • Develop analytical and strategic thinking skills
  • Build professional networks within the company and the industry

ASSUMPTION: This internship offers a unique opportunity for students to gain hands-on experience in a fast-paced, dynamic environment and contribute to the growth of a leading superapp in Southeast Asia.

🌍 Location & Work Environment

Office Type: Grab's Singapore office is located in a modern, high-rise building with state-of-the-art facilities.

Office Location(s): 3 Media Close, Singapore 138498

Geographic Context:

  • Singapore is a bustling, multicultural city-state known for its cleanliness, safety, and efficient public transportation.
  • The office is located in one of Singapore's media hubs, providing easy access to various amenities and attractions.
  • The city-state is home to a diverse range of cuisines, making it an ideal location for food enthusiasts.

Work Schedule: The work schedule is typically Monday to Friday, with flexible hours to accommodate academic commitments.

ASSUMPTION: Grab's Singapore office provides a vibrant and inclusive work environment that caters to the diverse needs of its employees.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or video interview with the hiring manager
  • Background check and offer extension

Key Assessment Areas:

  • Creativity and strategic thinking
  • Analytical skills
  • Communication and interpersonal skills
  • Technical skills in social media management and content creation

Application Tips:

  • Tailor your resume to highlight relevant skills and experiences for this role
  • Prepare a portfolio showcasing your creative and analytical skills
  • Research Grab's mission, values, and operating principles to demonstrate your cultural fit

ATS Keywords: Social Media Management, Content Creation, Data Analytics, Photography, Videography, Media Production, Engagement Metrics, Paid Advertisements

ASSUMPTION: Grab's application process is designed to assess candidates' skills, cultural fit, and potential to contribute to the company's mission.

πŸ› οΈ Tools & Technologies

  • Social media platforms (e.g., Facebook, Instagram, Twitter)
  • Content creation tools (e.g., Canva, Adobe Creative Suite)
  • Analytics tools (e.g., Google Analytics, Facebook Insights)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role. Candidates should be comfortable learning and using new tools as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Heart: Work together as OneGrab to serve communities in Southeast Asia
  • Hunger: Work to understand ground truths and drive improvements, big and small
  • Honour: Keep our word and steward our resources wisely to build and sustain trust
  • Humility: Be a constant work-in-progress, and never stop learning to get better

Work Style:

  • Collaborative and team-oriented
  • Data-driven and analytical
  • Adaptable and open to feedback
  • Creative and innovative

Self-Assessment Questions:

  • How do you embody Grab's culture of Heart, Hunger, Honour, and Humility?
  • How do you approach balancing academic commitments and work responsibilities?
  • How do you ensure your work style aligns with Grab's collaborative and data-driven culture?

ASSUMPTION: Grab's company culture is built on a foundation of heart, hunger, honour, and humility. Candidates who embody these values and are open to learning and growth will thrive in this environment.

⚠️ Potential Challenges

  • Managing multiple social media platforms and content creation projects simultaneously
  • Analyzing and interpreting engagement metrics to inform decision-making
  • Balancing academic commitments and work responsibilities
  • Adapting to Grab's fast-paced and dynamic work environment

ASSUMPTION: These challenges can be overcome with strong organizational skills, attention to detail, and a willingness to learn and adapt.

πŸ“ˆ Similar Roles Comparison

  • This role is unique to Grab and focuses on Driver- and Delivery-Partner engagement through social media and content creation
  • Similar roles in other companies may focus on consumer-facing social media management or internal communications
  • Career progression in this role could lead to full-time positions in social media management, content strategy, or community management

ASSUMPTION: This role offers a unique opportunity to gain experience in a specific aspect of social media management and content creation, with potential for career growth within the company.

πŸ“ Sample Projects

  • Creating a social media campaign to promote a new Driver-Partner incentive program
  • Analyzing engagement metrics to identify trends and inform content strategy
  • Managing a Facebook Group for Driver-Partners to foster a sense of community and encourage knowledge-sharing

ASSUMPTION: These sample projects illustrate the range of responsibilities and tasks associated with this role, from creative content development to analytical data interpretation and community management.

❓ Key Questions to Ask During Interview

  • How does this role contribute to Grab's overall mission and strategy?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Grab support the professional development and growth of its interns?
  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does Grab foster a culture of collaboration and innovation within its teams?

ASSUMPTION: These questions demonstrate a candidate's interest in the role, the company, and their own professional growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Grab Careers website
  • Tailor your resume to highlight relevant skills and experiences for this role
  • Prepare a portfolio showcasing your creative and analytical skills
  • Research Grab's mission, values, and operating principles to demonstrate your cultural fit
  • Follow up with Grab's HR team one week after submission to confirm receipt of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.