Internal Communications Manager

📌 Core Information

🔹 Job Title: Internal Communications Manager

🔹 Company: Entuitive

🔹 Location: Toronto, Ontario, Canada

🔹 Job Type: Full-Time, Hybrid (3 days on-site)

🔹 Category: Marketing & Communications

🔹 Date Posted: April 4, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site (3 days per week) with virtual collaboration

🚀 Job Overview

Key aspects of this role include:

• Developing and implementing internal communications strategies to engage and inform over 300 employees
• Crafting content that aligns with the company's brand narrative and supports organizational transformation
• Collaborating with cross-functional teams to create unified messaging that reflects the company's culture
• Planning and executing impactful events, town halls, and webinars
• Measuring and optimizing communications impact using data-driven insights

ASSUMPTION: This role requires a strategic and creative thinker with strong business acumen to align communications with the company's brand and drive employee engagement.

📋 Key Responsibilities

✅ Develop and execute communication strategies that ensure employees are informed, aligned, and supported during periods of organizational transformation

✅ Craft and execute communications that equip employees with an understanding of the overall brand narrative, allowing them to be effective brand ambassadors

✅ Collaborate with key internal stakeholders and cross-functional teams to create unified messaging that aligns with company objectives and reflects the company's culture

✅ Support the CMO in designing in-person events like all-staff meetings, leadership offsites, and interactive workshops

✅ Write and produce content that captures the company's brand voice and resonates with internal audiences, from presentations to scripts and intranet articles

✅ Enhance the employer brand by partnering with People & Culture and other teams to communicate the Employee Value Proposition

✅ Continuously measure and optimize communications impact, using data-driven insights to refine and elevate strategies and methods

✅ Support the growth of the Internal Communications function, developing best practices, scalable processes, and training resources to uplift communication skills across the organization

ASSUMPTION: This role involves a mix of strategic planning, creative content development, and cross-functional collaboration to drive employee engagement and alignment.

🎯 Required Qualifications

Education: Post-secondary degree in Communications, Journalism, or a related field

Experience: 5+ years of demonstrated internal or corporate communications experience, ideally in a professional services or technology environment

Required Skills:

• Exceptional storytelling, writing, and listening skills to create compelling, brand-aligned content
• Entrepreneurial mindset with innovative ideas to build and grow the internal communications function
• Skilled at building relationships with cross-functional teams and senior executives
• Proactive, adaptable, and thrives under tight deadlines in dynamic environments
• Proficient in Microsoft 365, SharePoint, and social media tools for channel-specific content
• Experienced in planning and executing impactful events, town halls, and webinars

Preferred Skills:

• Knowledge and interest in sustainability considerations for operations

ASSUMPTION: Candidates should have a strong background in internal communications, with a proven track record of driving employee engagement and alignment through strategic and creative content.

💰 Compensation & Benefits

Salary Range: CAD 85,000 - CAD 110,000 per year (based on industry standards for the role, experience level, and location)

Benefits:

• Flexible working hours, 37.5-hour work week
• Commitment to staff growth through mentoring and training
• Reimbursement of annual professional membership dues
• Employer paid medical, dental, and vision insurance premiums for employees and their dependents
• Generous parental leave policy
• RRSP matching up to 5%
• Participation in the discretionary profit-sharing plan
• Fun social events and team-building activities

Working Hours: Full-time, 37.5 hours per week, with flexible hours and the option to work remotely 2 days per week

ASSUMPTION: The salary range is estimated based on industry standards for internal communications managers with 5-10 years of experience in Toronto, Canada.

📌 Applicant Insights

🔍 Company Context

Industry: Civil Engineering

Company Size: 201-500 employees

Founded: 2011

Company Description:

• Entuitive brings engineering and intuition together, providing structural engineering, building envelope, restoration, and special projects consulting services
• They collaborate with clients, including architects, developers, building owners, and managers, and construction professionals across various sectors
• Entuitive is committed to fostering an inclusive, equitable, and accessible environment where all employees and clients feel valued, respected, and supported

Company Specialties:

• Structural Engineering
• Building Envelope
• Building Restoration Services
• Special Projects
• Fire Engineering
• Timber Engineering
• Transportation Engineering
• Bridge Engineering
• Construction Engineering
• Sustainable Performance
• Pedestrian Modelling

Company Website: http://www.entuitive.com

ASSUMPTION: Entuitive is a mid-sized company with a strong focus on collaboration and employee growth, making it an attractive option for internal communications professionals seeking to make a significant impact.

📊 Role Analysis

Career Level: Mid-level to senior, with opportunities for growth and development

Reporting Structure: Reports directly to the Chief Marketing & Communications Officer

Work Arrangement: Hybrid, with 3 days on-site and 2 days remote

Growth Opportunities:

• Potential to grow the Internal Communications function and take on additional responsibilities
• Opportunities to work on high-profile projects and collaborate with cross-functional teams
• Access to mentoring and training programs to support professional development

ASSUMPTION: This role offers a unique opportunity for an experienced internal communications professional to make a significant impact and grow within the organization.

🌍 Location & Work Environment

Office Type: Modern, collaborative office spaces across six locations

Office Location(s): Toronto, Calgary, Edmonton, New York, Vancouver, Ottawa

Geographic Context:

• Toronto is a multicultural city with a vibrant arts and culture scene, offering a high quality of life
• The office is located in the downtown core, providing easy access to public transportation, restaurants, and amenities
• The hybrid work arrangement allows for a balance between on-site collaboration and remote work

Work Schedule: Full-time, 37.5 hours per week, with flexible hours and the option to work remotely 2 days per week

ASSUMPTION: The hybrid work arrangement and central office location in Toronto provide a flexible and convenient work environment for employees.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the HR team
• In-depth interview with the hiring manager and/or team members
• Final interview with the Chief Marketing & Communications Officer
• Background check and reference check

Key Assessment Areas:

• Communication skills and ability to craft compelling content
• Strategic thinking and problem-solving abilities
• Cross-functional collaboration and stakeholder management
• Adaptability and resilience in dynamic environments

Application Tips:

• Tailor your resume and cover letter to highlight your internal communications experience and achievements
• Provide specific examples of your ability to drive employee engagement and alignment through strategic and creative content
• Demonstrate your understanding of Entuitive's business and culture in your application materials

ATS Keywords: Internal Communications, Strategic Communication, Content Development, Employee Engagement, Brand Messaging, Event Planning, Storytelling, Writing, Cross-Functional Collaboration, Data-Driven Insights, Sustainability Knowledge, Microsoft 365, SharePoint, Social Media Tools, Adaptability, Proactivity

ASSUMPTION: The application process for this role is likely to be competitive, with a focus on assessing candidates' communication skills, strategic thinking, and cultural fit.

🛠️ Tools & Technologies

• Microsoft 365 (Word, PowerPoint, Excel, etc.)
• SharePoint
• Social media platforms (LinkedIn, Twitter, etc.)
• Event planning and management tools (e.g., Eventbrite, Zoom, etc.)

ASSUMPTION: Familiarity with Microsoft 365, SharePoint, and social media tools is essential for this role, as they are used extensively for content creation, collaboration, and communication.

👔 Cultural Fit Considerations

Company Values:

• Collaboration
• Integrity
• Expertise
• Innovation
• Sustainability

Work Style:

• Creative and strategic thinking
• Proactive and adaptable
• Strong communication and collaboration skills
• Ability to thrive in dynamic environments

Self-Assessment Questions:

• How do you align your communication strategies with a company's brand and business objectives?
• Can you provide an example of a time when you drove employee engagement and alignment through strategic and creative content?
• How do you approach cross-functional collaboration and stakeholder management in a dynamic work environment?

ASSUMPTION: Entuitive values candidates who are creative, strategic thinkers with strong communication skills and a collaborative work style.

⚠️ Potential Challenges

• Managing multiple stakeholders and priorities in a dynamic work environment
• Keeping employees informed and engaged during periods of organizational transformation
• Balancing the demands of on-site collaboration and remote work in a hybrid arrangement
• Adapting to the unique culture and work environment of a mid-sized engineering consulting firm

ASSUMPTION: These challenges can be overcome by a proactive, adaptable, and strategic internal communications professional.

📈 Similar Roles Comparison

• Compared to other internal communications roles, this position offers a unique opportunity to grow the Internal Communications function and make a significant impact on employee engagement and alignment
• Entuitive's focus on collaboration and employee growth sets it apart from other mid-sized engineering consulting firms
• This role offers a clear career path for experienced internal communications professionals seeking to advance their careers in a dynamic and innovative work environment

ASSUMPTION: This role is well-suited for experienced internal communications professionals looking to make a significant impact in a mid-sized, collaborative work environment.

📝 Sample Projects

• Developing and executing a comprehensive internal communications strategy to support a major organizational restructuring
• Crafting and delivering a series of engaging town halls to update employees on the company's strategic vision and progress towards its goals
• Creating a suite of templates and guidelines to ensure consistent and high-quality internal communications across the organization

ASSUMPTION: These sample projects illustrate the strategic and creative nature of the internal communications work required for this role.

❓ Key Questions to Ask During Interview

• How does the company support the growth and development of its internal communications professionals?
• Can you describe the company's approach to cross-functional collaboration and stakeholder management?
• How does the company measure the impact of its internal communications efforts, and how can I contribute to improving these metrics?
• What are the most significant challenges facing the Internal Communications function, and how can I help address them?
• How does the company's culture and work environment support the success of its internal communications professionals?

ASSUMPTION: These questions demonstrate a proactive and strategic approach to understanding the role, the company, and the opportunities for growth and impact.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your internal communications experience and achievements, with a focus on driving employee engagement and alignment through strategic and creative content
• Prepare for your interview by researching Entuitive's business, culture, and industry, and practicing your responses to common interview questions
• Follow up with the hiring manager or HR team within one week of your interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.