📌 Core Information
🔹 Job Title: Internal Communications Manager
🔹 Company: AssetMark
🔹 Location: Phoenix, Arizona, United States (Hybrid)
🔹 Job Type: Full-Time
🔹 Category: Financial Services
🔹 Date Posted: April 24, 2025
🔹 Experience Level: Mid-Level (3-5 years)
🔹 Remote Status: Hybrid (close to Phoenix, AZ office)
🚀 Job Overview
Key aspects of this role include:
- Developing and implementing internal communication strategies
- Ensuring clear and consistent messaging across all channels
- Managing and improving the AMK hub for high usage
- Creating engaging and informative content for various internal channels
- Fostering a positive work culture through effective communication
ASSUMPTION: This role requires strong communication skills and the ability to work with multiple teams. It is ideal for candidates with experience in internal communications or a related field.
📋 Key Responsibilities
✅ Develop and implement internal communication strategies that support business objectives
✅ Ensure clear, consistent messaging across all communication channels
✅ Oversee AMK hub and contract-creates strategy to identify high usage areas and promote effectively
✅ Create a plan to refresh hub content and make it easier to find and use
✅ Write and edit content for newsletters, emails, intranet, and other internal channels
✅ Create engaging and informative messages that resonate with employees
✅ Promote employee engagement by sharing company news, updates, and successes
✅ Foster a positive work culture through communication that supports company values
✅ Work closely with HR, leadership, and other departments to ensure consistent messaging
✅ Gather feedback from employees to improve communication strategies
ASSUMPTION: This role requires strong writing, editing, and communication skills. It is essential to be able to manage multiple projects and meet deadlines.
🎯 Required Qualifications
Education: Bachelor’s degree in Communications, PR, Journalism, or a related field
Experience: 3-5 years of experience in internal communications or a related field
Required Skills:
- Experience in content creation and working with multiple communication channels
- Excellent writing, editing, and communication skills
- Strong interpersonal skills and the ability to work with different teams
- Ability to manage multiple projects and meet deadlines
- Prioritize clear, concise, and timely communication
- Ensure communication is aligned with company culture and values
- Continuously seek employee feedback to improve communication effectiveness
Preferred Skills:
- Experience with internal communication tools and platforms
- Fluency in additional languages (Spanish, for example)
ASSUMPTION: While not explicitly stated, experience with internal communication tools and platforms may be beneficial for this role. Fluency in additional languages could also be an asset, given the diverse workforce in the financial services industry.
💰 Compensation & Benefits
Salary Range: $100,000 - $110,000 per year
Benefits:
- Flex Time Off or Paid Time/Sick Time Off
- 401K – 6% Employer Match
- Medical, Dental, Vision – HDHP or PPO
- HSA – Employer contribution (HDHP only)
- Volunteer Time Off
- Career Development / Recognition
- Fitness Reimbursement
- Hybrid Work Schedule
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for internal communications managers with 3-5 years of experience in the financial services industry.
📌 Applicant Insights
🔍 Company Context
Industry: AssetMark operates in the financial services industry, focusing on wealth management and supporting financial advisors.
Company Size: AssetMark has 501-1,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: AssetMark was founded in 1996 and has since grown to serve over 10,700 financial advisors and over 317,000 investor households, with over $139 billion in platform assets as of December 31, 2024.
Company Description:
- AssetMark operates a wealth management platform that helps financial advisors and their clients.
- The company offers a range of services, including technology, consulting, and investment solutions.
- AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.
Company Specialties:
- Wealth Management Platform
- Financial Advisor Support
- Investment Solutions
- Client Engagement
Company Website: www.assetmark.com
ASSUMPTION: AssetMark's focus on supporting financial advisors and their clients makes this role crucial for maintaining employee engagement and alignment with company goals.
📊 Role Analysis
Career Level: This role is at the mid-level career stage, requiring 3-5 years of experience in internal communications or a related field.
Reporting Structure: The Internal Communications Manager will report directly to the Head of Communications or a similar role.
Work Arrangement: This role is offered as a hybrid position, requiring candidates to be close to the Phoenix, AZ office.
Growth Opportunities:
- As AssetMark continues to grow, there may be opportunities for the Internal Communications Manager to take on more responsibilities or move into a leadership role.
- This role provides the chance to work closely with various departments, expanding professional networks and skillsets.
ASSUMPTION: Given AssetMark's growth and focus on employee development, there are likely opportunities for career advancement in this role.
🌍 Location & Work Environment
Office Type: AssetMark's Phoenix office is a modern, collaborative workspace designed to foster productivity and creativity.
Office Location(s): 3200 N Central Ave, 10th Floor, Phoenix, Arizona 85012, US
Geographic Context:
- Phoenix, Arizona, is a vibrant city with a diverse population and a thriving job market.
- The city offers a range of cultural attractions, outdoor activities, and a mild climate.
- Phoenix is well-connected by major highways and a growing public transportation system.
Work Schedule: This role follows a hybrid work arrangement, with a mix of on-site and remote work.
ASSUMPTION: Working in a hybrid environment allows for flexibility while still providing opportunities for in-person collaboration and connection with colleagues.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the hiring team
- Final interview with the Head of Communications or a similar role
Key Assessment Areas:
- Communication skills and experience
- Writing and editing abilities
- Cultural fit and alignment with company values
- Problem-solving skills and initiative
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role.
- Prepare examples of your internal communication work, such as newsletters, emails, or intranet content.
- Research AssetMark's company culture and values to demonstrate your fit during the interview.
ATS Keywords: Internal Communications, Strategy Development, Employee Engagement, Writing, Editing, Hybrid Work, Phoenix
ASSUMPTION: AssetMark's interview process focuses on assessing communication skills, cultural fit, and problem-solving abilities, making it essential to prepare examples of your work and research the company.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Communication platforms (Slack, Microsoft Teams)
- Project management tools (Asana, Trello)
- Internal communication tools (Scoop, Workplace from Meta)
ASSUMPTION: Familiarity with Microsoft Office Suite and common communication and project management tools is essential for this role. Experience with internal communication tools is a plus.
👔 Cultural Fit Considerations
Company Values:
- Heart: We care deeply about our employees, advisors, and their clients.
- Integrity: We do the right thing, always.
- Excellence: We strive to be the best in all we do.
- Respect: We value and appreciate the unique perspectives and contributions of each team member.
Work Style:
- Collaborative: AssetMark values teamwork and open communication.
- Adaptable: The company encourages employees to be flexible and responsive to change.
- Results-driven: AssetMark focuses on delivering high-quality work and achieving desired outcomes.
Self-Assessment Questions:
- How do you align with AssetMark's values, particularly 'Heart' and 'Respect' in a hybrid work environment?
- How do you ensure clear and consistent communication in a diverse and distributed workforce?
- How do you prioritize and manage multiple projects and deadlines effectively?
ASSUMPTION: AssetMark's values and work style emphasize collaboration, adaptability, and results-driven approaches. Candidates should be able to demonstrate alignment with these aspects during the interview process.
⚠️ Potential Challenges
- Managing communication for a diverse and distributed workforce may present unique challenges.
- Balancing multiple projects and deadlines requires strong organizational skills and time management.
- Working in a hybrid environment may require additional effort to maintain consistent communication and collaboration with team members.
- AssetMark's growth and expansion may lead to changes in the role's responsibilities and priorities over time.
ASSUMPTION: These challenges can be overcome with strong communication skills, adaptability, and a results-driven approach.
📈 Similar Roles Comparison
- Compared to related roles, the Internal Communications Manager position at AssetMark focuses more on employee engagement and alignment with company goals.
- In the financial services industry, effective internal communication is crucial for maintaining a positive work culture and driving business success.
- This role offers opportunities for career growth and development within a mid-sized company environment.
ASSUMPTION: Understanding the unique aspects of this role and the industry context can help candidates tailor their application and prepare for the interview process.
📝 Sample Projects
- Developing and implementing a communication strategy to improve employee engagement and retention
- Creating and distributing a monthly internal newsletter featuring company updates, employee spotlights, and helpful resources
- Managing and refreshing the AMK hub to enhance user experience and promote high usage areas
ASSUMPTION: These sample projects demonstrate the key responsibilities and required skills for the Internal Communications Manager role at AssetMark.
❓ Key Questions to Ask During Interview
- How does the Internal Communications Manager role support AssetMark's overall business objectives?
- What are the most significant challenges facing the Internal Communications team currently, and how can this role address them?
- How does AssetMark foster a positive work culture and maintain employee engagement in a hybrid work environment?
- What opportunities are there for professional growth and development within the Internal Communications team and AssetMark as a whole?
- How does AssetMark measure the success of its internal communication strategies, and what metrics are most important for this role?
ASSUMPTION: Asking these questions can help candidates better understand the role's priorities, challenges, and growth opportunities, allowing them to tailor their responses and demonstrate their fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your communication, writing, and editing abilities.
- Prepare examples of your internal communication work, such as newsletters, emails, or intranet content, to showcase during the interview process.
- Research AssetMark's company culture and values to demonstrate your fit and alignment with the organization during the interview.
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
