Internal Communications Strategist

📌 Core Information 🔹 Job Title: Senior Internal Communications Strategist 🔹 Company: FactSet 🔹 Location: Hyderabad, India 🔹 Job Type: Full-Time 🔹 Category: Financial Services 🔹 Date Posted: April 9, 2025 🔹 Experience Level: Mid-Senior level (5-10 years) 🚀 Job Overview FactSet's Corporate Communications team is the central point of contact for 13,000+ employees for all branding and communications needs. The Senior Internal Communications Strategist in Hyderabad leads this dynamic team in its functions in FactSet’s India offices and works closely with senior leadership to effectively use communication channels to keep employees updated and aligned with the organization’s overarching goals. This role involves crafting strategic messaging, supporting leadership, enhancing the employee experience, and championing the company’s values and culture across global offices. 📋 Key Responsibilities ✅ Lead the internal communications team in Hyderabad, focusing on crafting strategic messaging and enhancing employee engagement. ✅ Organize and support employee engagement programs and identify external opportunities to establish FactSet’s brand in India. ✅ Collaborate with senior leadership to ensure employees are aligned with the organization's goals. ✅ Monitor and update content for internal communications media and tools, such as LCD displays, bulletin boards, and selected distribution lists. ✅ Work with other departments/committees on needed communication materials and assist the Admin and Facilities team as needed. 🎯 Required Qualifications

Education: Bachelor’s degree in marketing, Public Relations, Communications, Journalism, Business, or equivalent experience.

Experience: 5-10 years of relevant experience in internal communications, corporate communications, or a related field.

Required Skills:

• Strategic thinking with strong organizational and leadership skills
• Experience with and knowledge of change management methodologies.
• Superior writing skills with the ability to articulate messages that resonate with diverse audiences. Passionate about quality with excellent organizational skills and attention to detail.
• Ability to collaborate effectively with diverse stakeholders with cross-functional, global teams and manage multiple projects.
• Excellent interpersonal skills and professionalism.
• Knowledge of FactSet or competitive product/solutions preferred.
• Proficiency in MS Office.

💰 Compensation & Benefits

Salary Range: INR 20,00,000 - 25,00,000 per annum (Estimated, based on industry standards for mid-senior level roles in Hyderabad)

Benefits:

• Health, dental, and vision insurance
• Retirement savings plan with company match
• Generous time off and paid holidays
• Employee assistance program
• Tuition reimbursement and professional development opportunities

Working Hours: Full-time, Monday-Friday, with some flexibility for remote work

📌 Applicant Insights 🔍 Company Context

Industry: FactSet operates in the financial services industry, providing flexible, open data and software solutions for investment professionals worldwide.

Company Size: FactSet is a large organization with over 10,000 employees globally, offering ample opportunities for growth and collaboration.

Founded: 1978, with a strong focus on client service and continuous innovation.

Company Description:

• FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world.
• Provides instant access to financial data and analytics that investors use to make crucial decisions.
• Operates in over 60 offices in 23 countries, with a commitment to exceptional client service.

Company Specialties:

• Fintech
• Portfolio management
• Investment management
• Investment banking
• Wealth management
• Trading
• Risk and compliance
• Client reporting
• Open technology
• Performance and attribution
• Risk management and analysis

Company Website: http://www.factset.com

📊 Role Analysis

Career Level: Mid-Senior level, with opportunities for growth and advancement within the organization.

Reporting Structure: This role reports directly to the Senior Director of Corporate Communications and works closely with senior leadership across various departments.

Work Arrangement: On-site, with some flexibility for remote work. The role requires regular presence in the Hyderabad office to collaborate with the local team and senior leadership.

Growth Opportunities:

• Potential to take on more responsibilities and advance within the communications team.
• Opportunities to work on cross-functional projects and gain exposure to different aspects of the business.
• Access to professional development resources and training programs.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with state-of-the-art facilities and amenities.

Office Location(s): DFL CyberCity@Hyderabad, Gachibowli, Hyderabad 500 019, India

Geographic Context:

• Hyderabad is the capital of the Indian state of Telangana and is known for its rich history, culture, and technology industry.
• The office is located in the Gachibowli area, which is a major IT hub and offers easy access to public transportation, shopping, and dining options.
• The city experiences a tropical wet and dry climate, with hot summers and mild winters.

Work Schedule: Standard office hours, with some flexibility for remote work and occasional overtime as needed.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video call with the HR team
• On-site or virtual interview with the hiring manager and team members
• Final interview with senior leadership

Key Assessment Areas:

• Communication skills and ability to articulate messages effectively
• Strategic thinking and problem-solving skills
• Cultural fit and alignment with FactSet's values
• Relevant experience and understanding of internal communications

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Showcase your ability to craft strategic messaging and engage diverse audiences.
• Demonstrate your understanding of FactSet's business and the role's responsibilities.

ATS Keywords: Internal Communications, Strategic Messaging, Employee Engagement, Cross-Functional Collaboration, Global Teams, Change Management, Writing Skills, Stakeholder Management

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)
• Project management tools (e.g., Asana, Trello)
• Design tools (e.g., Canva, Adobe Creative Suite) for creating visual content

👔 Cultural Fit Considerations

Company Values:

• Client-centric
• Integrity
• Innovation
• Collaboration
• Accountability

Work Style:

• Collaborative and team-oriented
• Results-driven and proactive
• Adaptable and open to feedback
• Committed to continuous learning and improvement

Self-Assessment Questions:

• How do you ensure that your communication strategies resonate with diverse audiences?
• Can you provide an example of a time when you successfully managed a cross-functional, global team to achieve a common goal?
• How do you stay organized and manage multiple projects effectively?

⚠️ Potential Challenges

• Managing multiple projects and priorities in a fast-paced, dynamic environment
• Adapting to a global work culture and collaborating with remote teams
• Balancing the needs and expectations of various stakeholders
• Keeping up with industry trends and best practices in internal communications

📈 Similar Roles Comparison

• Unlike other internal communications roles, this position focuses on strategic messaging and employee engagement in a global financial services organization.
• FactSet's internal communications team works closely with senior leadership, providing unique opportunities for growth and exposure to different aspects of the business.
• Career paths within FactSet's communications team may include advancing to a director or manager role, or transitioning to a specialized communications function within the organization.

📝 Sample Projects

• Developing and executing a strategic communication plan to announce a major organizational change
• Creating and implementing an employee engagement program to improve morale and retention
• Managing the content and distribution of internal newsletters, emails, and other communication channels

❓ Key Questions to Ask During Interview

• How does this role support the overall business objectives of FactSet?
• Can you describe the team structure and dynamics within the internal communications department?
• How does FactSet foster a culture of innovation and continuous learning?
• What opportunities are there for professional development and growth within this role?
• How does the company support work-life balance for its employees?

📌 Next Steps for Applicants To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Prepare examples of your past work that demonstrate your ability to craft strategic messaging and engage diverse audiences.
• Follow up with the HR team one week after submitting your application to express your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.