Internal Engagement & Site Communications Lead, Sr Manager

📌 Core Information

🔹 Job Title: Internal Engagement & Site Communications Lead, Sr Manager

🔹 Company: CSL

🔹 Location: EMEA, CH, Kanton Bern, Bern, CSL Behring

🔹 Job Type: Full-Time

🔹 Category: Pharmaceuticals

🔹 Date Posted: May 20, 2025

🔹 Experience Level: 7+ years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Developing and managing site communications to ensure employees understand company strategy and business unit objectives
• Providing strategic counsel to site leaders to ensure aligned messaging and increase internal and external engagement
• Executing site-specific engagement activities, including town halls and feedback mechanisms
• Ensuring site-level crisis communications are managed effectively
• Serving as the Swiss lead for Internal Engagement, ensuring alignment with corporate messaging across all Swiss sites

ASSUMPTION: This role requires a high level of communication and collaboration skills, as well as the ability to work effectively in a highly matrixed organization.

📋 Key Responsibilities

✅ Developing and managing site communications for the Bern site, ensuring employees understand the company strategy and business unit objectives and fostering values-based culture

✅ Participating in site leadership, assisting with planning, budgeting, and communications initiatives

✅ Providing strategic counsel to Bern site leaders to ensure aligned messaging and increase internal and external engagement, community relations, and media opportunities

✅ Developing and executing strategic and leadership communications plans

✅ Enhancing company reputation and positioning in the community through local, site-specific media relations, community engagement, and digital communications

✅ Customizing and implementing site communications of global change initiatives to ensure they are timely, relevant, and site-specific

✅ Leading communications capability-building initiatives for site leaders to enhance their effectiveness as internal influencers and strengthen their ability to engage and motivate their teams

✅ Acting as a primary communications lead for key site initiatives like office moves, consolidations, and change initiatives

✅ Ensuring site-level crisis communications are managed effectively in partnership with Corporate Affairs and the global reputation COE and the relevant business teams

✅ Serving as the Swiss lead for Internal Engagement, ensuring alignment with corporate messaging across all Swiss sites

✅ Partnering closely with HR, Operations, and Business Leaders to drive internal engagement initiatives that strengthen employee connection to the company’s mission and performance objectives

✅ Providing regional perspective and insights for global enterprise communications

✅ Participating in the Global Initiatives Communications projects on an ad hoc basis to communicate specific initiatives, drive change, and engage employees

✅ Establishing and tracking metrics and analytics to inform future internal engagement strategies

ASSUMPTION: This role requires a strong understanding of communications strategies and tactics, as well as the ability to work effectively in a highly matrixed organization.

🎯 Required Qualifications

Education: Bachelor’s degree or equivalent in Marketing, Communications, Public Relations, English, Journalism, or Business

Experience: 7+ years' experience in communications, Pharma/Biotech or similarly regulated environment experience desirable

Required Skills:

• Excellent writing, editing, and creative skills
• Ability to create end-to-end compelling content including written stories and videos, and the ability to edit, get approvals, and publish
• Demonstrated ability to be effective in a highly matrixed organization
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and departments
• Creative vision and a passion for storytelling, with a keen eye for detail and quality

Preferred Skills:

• Multilingual communication skills required (Candidate must have English proficiency, German proficiency preferable)
• Excellent Microsoft Office skills

ASSUMPTION: Strong communication skills, both written and verbal, are essential for this role. Additionally, experience in a regulated environment is highly desirable.

💰 Compensation & Benefits

Salary Range: CHF 120,000 - 150,000 per year (Estimated based on industry standards for a Senior Manager role in the Pharmaceuticals industry in Switzerland)

Benefits:

• Health insurance
• Pension plan
• Employee assistance program
• Flexible working hours

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Senior Manager role in the Pharmaceuticals industry in Switzerland. Actual salary may vary based on experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Pharmaceuticals

Company Size: 10,001+ employees

Founded: Not specified

Company Description:

• CSL is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases
• Their treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas
• CSL Behring is a subsidiary of CSL Limited, an Australian company

Company Specialties:

• Plasma protein biotherapeutics
• Vaccines
• Research and development

Company Website: https://www.cslbehring.ch/

ASSUMPTION: CSL is a well-established company in the pharmaceuticals industry, with a strong global presence and a focus on rare and serious diseases.

📊 Role Analysis

Career Level: Senior Manager

Reporting Structure: Reports directly to the Head of Internal Engagement

Work Arrangement: On-site, with potential for hybrid or remote work depending on business needs

Growth Opportunities:

• Potential to grow into a more senior role within the company
• Opportunity to work on global initiatives and gain exposure to different parts of the business
• Chance to develop leadership and management skills through mentoring and coaching

ASSUMPTION: This role offers opportunities for career growth and development within the company, as well as the chance to gain experience working on global initiatives.

🌍 Location & Work Environment

Office Type: On-site, with potential for hybrid or remote work depending on business needs

Office Location(s): EMEA, CH, Kanton Bern, Bern, CSL Behring

Geographic Context:

• Bern is the capital city of Switzerland and is located in the German-speaking part of the country
• The city is known for its medieval architecture, including the UNESCO World Heritage Site of the Old Town
• Bern has a population of approximately 140,000 people and offers a high quality of life

Work Schedule: Full-time, 40 hours per week, with potential for flexible working hours

ASSUMPTION: The work environment for this role is on-site, with potential for hybrid or remote work depending on business needs. The office is located in Bern, Switzerland, which offers a high quality of life and a rich cultural heritage.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with hiring manager
• Final interview with senior leadership

Key Assessment Areas:

• Communication skills
• Cultural fit
• Problem-solving skills
• Leadership potential

Application Tips:

• Highlight relevant experience and skills in your resume, particularly those related to communications, leadership, and collaboration
• Tailor your cover letter to the specific role and company, emphasizing your fit with the required qualifications and company values
• Prepare for behavioral interview questions that focus on your communication skills, leadership style, and problem-solving abilities

ATS Keywords: Internal Engagement, Site Communications, Strategic Counsel, Leadership Communications, Media Relations, Community Engagement, Crisis Communications, Swiss Lead, Global Initiatives, Metrics and Analytics

ASSUMPTION: The application process for this role is likely to involve multiple interviews, with a focus on communication skills, cultural fit, and leadership potential.

🛠️ Tools & Technologies

• Microsoft Office Suite
• Project management tools (e.g., Asana, Trello, Jira)
• Communication and collaboration platforms (e.g., Slack, Microsoft Teams)

ASSUMPTION: The tools and technologies required for this role are standard for the communications and project management fields. Specific tools may vary depending on the company's preferences and existing infrastructure.

👔 Cultural Fit Considerations

Company Values:

• Patient-centric
• Innovation
• Integrity
• Collaboration
• Excellence

Work Style:

• Collaborative
• Agile
• Results-driven
• Adaptable
• Detail-oriented

Self-Assessment Questions:

• Do you have a strong commitment to patient-centric care?
• Are you able to work effectively in a highly matrixed organization?
• Do you have a collaborative work style and a strong attention to detail?
• Are you comfortable working in a fast-paced, dynamic environment?

ASSUMPTION: CSL values a patient-centric approach, innovation, integrity, collaboration, and excellence. Candidates should be able to demonstrate a strong fit with these values in their application and interview.

⚠️ Potential Challenges

• Managing communications for a large, complex organization
• Working effectively in a highly matrixed organization
• Balancing multiple priorities and deadlines
• Adapting to changes in business strategy and priorities

ASSUMPTION: This role may present challenges related to managing communications for a large, complex organization, working effectively in a highly matrixed organization, and balancing multiple priorities and deadlines.

📈 Similar Roles Comparison

• This role is similar to a Communications Manager or Director of Communications, but with a focus on internal engagement and site-specific communications
• Unlike other communications roles, this position requires a strong understanding of global enterprise communications and the ability to provide strategic counsel to site leaders
• Career progression in this role may lead to more senior communications or leadership positions within the company

ASSUMPTION: This role is similar to a Communications Manager or Director of Communications, but with a unique focus on internal engagement and site-specific communications. Career progression in this role may lead to more senior communications or leadership positions within the company.

📝 Sample Projects

• Developing and executing a strategic communications plan for a major company initiative
• Managing crisis communications for a site-specific incident
• Leading a capability-building initiative for site leaders to enhance their effectiveness as internal influencers

ASSUMPTION: Sample projects for this role may include developing and executing strategic communications plans, managing crisis communications, and leading capability-building initiatives for site leaders.

❓ Key Questions to Ask During Interview

• Can you describe the company's internal engagement strategy and how this role fits into it?
• How does this role collaborate with other departments and teams within the company?
• What are the key priorities for this role in the first 90 days?
• How does the company support the professional development and growth of its employees?
• What is the company's approach to work-life balance?

ASSUMPTION: Key questions to ask during the interview for this role may include inquiries about the company's internal engagement strategy, collaboration with other departments, priorities for the role, professional development opportunities, and work-life balance.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for interview questions that focus on your communication skills, leadership style, and problem-solving abilities
• Research the company and industry to demonstrate your knowledge and enthusiasm for the role
• Follow up with the hiring manager within one week of your interview to express your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.