📌 Core Information
🔹 Job Title: ISB Content Strategist
🔹 Company: DXC Technology
🔹 Location: London, United Kingdom (Hybrid)
🔹 Job Type: Full-Time
🔹 Category: Insurance Software & BPS
🔹 Date Posted: May 23, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid (3 office days per week)
🚀 Job Overview
Key aspects of this role include:
- Developing and executing content strategies for events to engage and grow the ISB customer community
- Collaborating with cross-functional teams to create high-quality, relevant content for various formats
- Organizing and executing both virtual and in-person events to enhance community engagement
- Gathering and incorporating community feedback to improve content and events
- Advocating for new ideas and approaches to support continuous improvement and innovation
ASSUMPTION: This role requires a strategic thinker with strong communication skills and experience in B2B marketing, content creation, and event management. The ideal candidate will be passionate about fostering customer relationships and have a deep understanding of the insurance or software industry.
📋 Key Responsibilities
✅ Collaborate with internal teams and external partners to produce high-quality, relevant content for events, such as landing pages, invitations, agendas, and presentations
✅ Ensure all content maintains a consistent brand voice and message while addressing specific challenges and opportunities faced by customers
✅ Partner with event managers to organize and execute both virtual and in-person events, including user conferences, webinars, workshops, and networking events
✅ Develop initiatives that encourage active participation and engagement within the community
✅ Gather and incorporate community feedback to continuously improve the relevance and impact of content and events
✅ Work closely with cross-functional teams, including product leaders, marketing, sales, and delivery, to ensure content and events align with broader company objectives and adhere to brand guidelines
✅ Advocate for new ideas and approaches in support of continuous improvement/innovation
✅ Think creatively and translate ideas into engaging pieces of digital content
ASSUMPTION: The responsibilities listed above are based on the provided job description. However, the specific tasks and priorities may evolve based on the company's needs and the candidate's skills and experiences.
🎯 Required Qualifications
Education: Undergraduate Degree
Experience: Several years of experience in a similar role within a B2B environment, particularly in the insurance or software industry
Required Skills:
- Proven experience as a Content Strategist, Communication Specialist, or similar role with a strong portfolio in communications content working in a B2B environment
- Flexibility in managing events across different time zones or regions
- Passion and experience for creating compelling content for diverse audiences and formats
- Excellent writing, editing, and communication skills with a keen eye for detail and creativity
- Strong project management skills and experience leading cross-functional teams
- Strong organizational skills and a proactive, results-oriented mindset
Preferred Skills:
- Experience in managing content and events for a B2B customer community
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with vendors, partners, and internal stakeholders
- Strong customer-centricity and demonstrated ability to place the customer at the heart of everything
- Creative problem-solving abilities, with a passion for creating unique and engaging event content and experiences
- Strong understanding of community dynamics and the ability to design event content that meets the needs of a diverse customer base
- Proven ability to work collaboratively with others
- Ability to think strategically, coupled with a pragmatic results orientation and proven track record of delivering strong tactical execution
- Experience with marketing and event management software, such as Marketo and Cvent
ASSUMPTION: The required and preferred qualifications listed above are based on the provided job description. However, the company may have additional or different qualifications in mind during the hiring process.
💰 Compensation & Benefits
Salary Range: £50,000 - £65,000 per annum (Estimated based on industry standards for a Content Strategist role with 5-10 years of experience in the UK)
Benefits:
- Competitive Compensation & Pension Scheme
- Comprehensive Benefits Package, including DXC Select, Perks at Work, and incentive programs for exclusive savings and rewards
- Continuous Learning & Development opportunities, career growth resources, and industry-leading training
- Lifestyle Perks, such as the Salary Sacrifice Car Scheme and more
Working Hours: 40 hours per week, with flexible working arrangements available
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Content Strategist role with 5-10 years of experience in the UK. The actual salary may vary depending on the candidate's skills, experiences, and the company's compensation structure.
📌 Applicant Insights
🔍 Company Context
Industry: DXC Technology is a leading global IT services company that helps businesses run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The company's Insurance Software and BPS business provides a range of software and services to the global insurance market, including life, wealth, health, commercial and specialty, property and casualty, and reinsurance.
Company Size: DXC Technology has over 10,000 employees worldwide, providing a large and diverse work environment for employees.
Founded: DXC Technology was founded in 2017, following the merger of Computer Sciences Corporation and the Enterprise Services business of Hewlett Packard Enterprise.
Company Description:
- DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds.
- The company's Insurance Software and BPS business provides a range of software and services to the global insurance market, including life, wealth, health, commercial and specialty, property and casualty, and reinsurance.
- DXC Technology has a strong focus on delivering excellence for its customers and colleagues, with a commitment to continuous learning and development, competitive compensation and benefits packages, and a supportive work environment.
Company Specialties:
- Insurance BPaaS and BPO
- Analytics and Engineering
- Applications
- Security
- Cloud
- IT Outsourcing
- Modern Workplace
Company Website: http://www.dxc.com
ASSUMPTION: The company context provided above is based on publicly available information about DXC Technology. However, the company's specific goals, priorities, and culture may evolve over time.
📊 Role Analysis
Career Level: This role is at the mid-level career stage, requiring several years of experience in a similar role within a B2B environment, particularly in the insurance or software industry.
Reporting Structure: The Content Strategist will report directly to the Head of Customer Engagement for the Insurance Software & BPS business.
Work Arrangement: This role is a hybrid position, requiring the candidate to work from the London office for three days per week and remotely for the remaining two days.
Growth Opportunities:
- As DXC Technology continues to grow and expand its insurance software and BPS business, there may be opportunities for the Content Strategist to take on additional responsibilities or move into a management role.
- The company's focus on continuous learning and development also provides opportunities for employees to gain new skills and advance their careers.
- With over 10,000 employees worldwide, DXC Technology offers a large and diverse work environment with numerous growth opportunities.
ASSUMPTION: The growth opportunities listed above are based on the company's size, industry, and publicly available information. However, the specific opportunities available to the Content Strategist may vary depending on the company's priorities and the candidate's skills and experiences.
🌍 Location & Work Environment
Office Type: DXC Technology's London office is a modern, collaborative workspace designed to support the company's hybrid work arrangement.
Office Location(s): 20408 Bashan Dr, 231, Ashburn, Virginia 20147, US
Geographic Context:
- The London office is located in the heart of the city's financial district, providing easy access to public transportation, restaurants, and other amenities.
- The United Kingdom is a major global hub for the insurance industry, with a diverse and dynamic market for insurance software and services.
- The company's global presence and customer base provide opportunities for the Content Strategist to work with a diverse range of stakeholders and gain international experience.
Work Schedule: The Content Strategist will work a standard full-time work schedule, with flexible working arrangements available.
ASSUMPTION: The location and work environment provided above are based on publicly available information about DXC Technology's London office. However, the specific details of the work environment may vary depending on the company's policies and the candidate's needs.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the HR department
- First-round interview with the hiring manager
- Second-round interview with a panel of stakeholders, including representatives from marketing, sales, and delivery teams
- Final-round interview with the Head of Customer Engagement for the Insurance Software & BPS business
- Background check and offer extension
Key Assessment Areas:
- Content creation and strategy skills
- Event management experience
- Communication and collaboration skills
- Customer-centric mindset
- Problem-solving abilities
- Alignment with company values and culture
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Include specific examples of your content creation and event management experience
- Demonstrate your understanding of the insurance or software industry and DXC Technology's business
- Prepare thoughtful questions to ask the interview panel about the role, the team, and the company
ATS Keywords: Content Strategy, B2B Marketing, Event Management, Customer Engagement, Digital Content Creation, Cross-Functional Collaboration, Creative Problem-Solving, Brand Messaging, Audience Analysis, Feedback Incorporation, Presentation Design, Community Dynamics, Stakeholder Management, Adaptability
ASSUMPTION: The interview and application insights provided above are based on typical hiring processes for similar roles in the industry. However, the specific details of the interview process may vary depending on the company's priorities and the candidate's skills and experiences.
🛠️ Tools & Technologies
- Marketo (for marketing automation and email marketing)
- Cvent (for event management)
- PowerPoint (for presentation design)
- Microsoft Office Suite (for document creation and collaboration)
- Project management tools (such as Asana, Trello, or Jira)
ASSUMPTION: The tools and technologies listed above are based on the job description and industry standards for similar roles. However, the specific tools and technologies used by the Content Strategist may vary depending on the company's preferences and the candidate's skills and experiences.
👔 Cultural Fit Considerations
Company Values:
- Customer-centricity
- Collaboration and teamwork
- Innovation and continuous improvement
- Integrity and ethical behavior
- Accountability and results-driven approach
Work Style:
- Agile and adaptable
- Data-driven and analytical
- Creative and innovative
- Collaborative and team-oriented
- Results-focused and accountable
Self-Assessment Questions:
- How do your personal values align with DXC Technology's company values?
- How do you approach working with a diverse range of stakeholders, including customers, vendors, partners, and internal teams?
- How do you balance creativity and innovation with a data-driven and analytical approach to content creation and event management?
ASSUMPTION: The cultural fit considerations provided above are based on DXC Technology's publicly available information and industry standards for similar roles. However, the specific details of the company's culture and values may vary depending on the company's priorities and the candidate's skills and experiences.
⚠️ Potential Challenges
- The role requires managing events across different time zones or regions, which may present logistical and scheduling challenges
- The insurance industry is subject to regulatory changes and market fluctuations, which may impact the Content Strategist's ability to create relevant and engaging content
- The hybrid work arrangement may present challenges in terms of communication and collaboration with remote team members
- The role may require working with a diverse range of stakeholders, including customers, vendors, partners, and internal teams, which may present challenges in terms of managing expectations and priorities
ASSUMPTION: The potential challenges listed above are based on the role's requirements and industry trends. However, the specific challenges faced by the Content Strategist may vary depending on the company's priorities and the candidate's skills and experiences.
📈 Similar Roles Comparison
- Content Strategist roles in other industries may have a broader focus on content creation and management, rather than a specific focus on customer engagement and community building
- The insurance industry is a unique and dynamic market, with its own set of challenges and opportunities for content strategists
- Career paths for Content Strategists in the insurance industry may vary depending on the company's size, structure, and priorities
ASSUMPTION: The role comparison provided above is based on industry trends and publicly available information. However, the specific details of the role and its comparison to similar roles may vary depending on the company's priorities and the candidate's skills and experiences.
📝 Sample Projects
- Developing a content strategy for a customer conference, including creating a compelling event theme, designing engaging presentations, and managing speaker logistics
- Managing a webinar series focused on emerging trends in the insurance industry, including researching relevant topics, inviting industry experts, and promoting the events to a targeted audience
- Creating a customer newsletter that highlights the company's latest products, services, and thought leadership content, while also incorporating customer feedback and success stories
ASSUMPTION: The sample projects listed above are based on the role's requirements and industry trends. However, the specific projects undertaken by the Content Strategist may vary depending on the company's priorities and the candidate's skills and experiences.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role fit into the broader customer engagement strategy for the Insurance Software & BPS business?
- What are the key challenges and opportunities facing the insurance industry, and how does this role address them?
- How does the company support the professional development and growth of its employees?
- What is the company's approach to work-life balance and flexible working arrangements?
ASSUMPTION: The key questions to ask during the interview are based on the role's requirements and industry trends. However, the specific questions asked by the candidate may vary depending on their personal priorities and the company's priorities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for the interview by researching the company, the industry, and the role's requirements
- Prepare thoughtful questions to ask the interview panel about the role, the team, and the company
- Follow up with the hiring manager after the interview to express your appreciation and reiterate your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
