IT - Digital Growth and Innovation Delivery Manager

📌 Core Information

🔹 Job Title: IT - Digital Growth and Innovation Delivery Manager

🔹 Company: Solvay

🔹 Location: Brussels, Lyon, Bollate, Lisbon

🔹 Job Type: On-site

🔹 Category: IT & Software

🔹 Date Posted: April 25, 2025

🔹 Experience Level: Mid-Senior level

🔹 Remote Status: On-site (with potential hybrid opportunities)

🚀 Job Overview

Key aspects of this role include:

• Overseeing the delivery of IT services for Research & Innovation, Sustainability, and Commercial & Pricing analytics solutions
• Managing service delivery, performance monitoring, and collaboration with cross-functional teams
• Driving innovation and continuous improvement within the IT domain
• Working in a dynamic, international environment with a strong focus on accountability and teamwork

ASSUMPTION: This role requires a strong background in IT service management, with a proven track record in delivering high-quality services that meet business needs and SLAs.

📋 Key Responsibilities

✅ Manage and oversee the delivery of Growth and Innovation services, ensuring they meet business needs and service level agreements (SLAs)

✅ Establish and monitor key performance indicators (KPIs) to assess the effectiveness of IT solutions

✅ Act as a point of contact for the Foundation Office processes, coordinating with internal teams and partners to develop and maintain service delivery practices

✅ Collaborate with cross-functional teams, including IT, security, and business units, to understand service requirements and ensure alignment with business goals

✅ Drive the adoption of cutting-edge technologies and best practices, promoting a culture of innovation within the IT domain

✅ Identify potential risks and develop mitigation strategies to ensure initiative delivery, ensuring all IT activities comply with company policies, industry standards, and regulatory requirements

✅ Foster a culture of continuous improvement by implementing best practices and lessons learned

✅ Manage and oversee software procurement processes to ensure efficient follow-up of the run budget

✅ Provide regular updates to senior management on service performance, issues, risks, and improvement initiatives

✅ Lead and manage IT projects using agile methodologies

ASSUMPTION: This role requires strong leadership, communication, and project management skills, as well as the ability to work effectively in a multi-cultural environment.

🎯 Required Qualifications

Education: Degree in Computer Science, Information Technology, or a related field

Experience: Proven experience in managing data and integration services, with a strong understanding of large organizations and their processes

Required Skills:

• Service Management
• Performance Monitoring
• Collaboration
• Innovation Leadership
• Risk Management
• Continuous Improvement
• Software Procurement
• Agile Methodologies
• Communication
• Leadership
• Project Management
• Data Management
• Integration Services
• Cultural Awareness
• Problem Solving
• Accountability
• Team Building

Preferred Skills:

• Experience in scientific environments, businesses, and solutions
• Fluency in multiple languages

ASSUMPTION: Candidates should have a strong background in IT service management, with a proven track record in delivering high-quality services that meet business needs and SLAs. They should also have excellent communication, leadership, and project management skills, as well as experience working in multi-cultural teams.

💰 Compensation & Benefits

Salary Range: €60,000 - €80,000 per year (based on experience and location)

Benefits:

• Competitive benefits package
• Opportunities for professional growth and development
• Dynamic and international work environment

Working Hours: Full-time (40 hours per week, with flexibility for hybrid work arrangements)

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and locations. Actual compensation may vary based on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Chemical Manufacturing

Company Size: 10,000+ employees (Large enterprise)

Founded: 1863 (Belgium)

Company Description:

• Solvay is a science company developing groundbreaking solutions that enhance the way we live, work, travel, and play
• Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers
• Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices, and health care applications

Company Specialties:

• Chemistry

Company Website: Solvay.com

ASSUMPTION: Solvay is a large, international company with a strong focus on innovation and sustainability. They offer a dynamic work environment with opportunities for professional growth and development.

📊 Role Analysis

Career Level: Mid-Senior level (Managerial)

Reporting Structure: Reports directly to the Head of IT

Work Arrangement: On-site (with potential hybrid opportunities)

Growth Opportunities:

• Potential career progression into senior IT management roles
• Opportunities to work on high-impact projects and drive innovation within the IT domain
• Access to professional development and training opportunities

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to take on more responsibility and advance their career within the IT domain.

🌍 Location & Work Environment

Office Type: Multi-site (Brussels, Lyon, Bollate, Lisbon)

Office Location(s): Rue de Ransbeek 310, Brussels, 1120, BE; 184 Boulevard du 11 Novembre 1918, 69616, Lyon, FR; Via Lombarda 20, 20025, Bollate, MI, Italy; Rua Engenheiro Arantes e Oliveira 4, 1990-231, Lisbon, PT

Geographic Context:

• Brussels: The capital of Belgium, known for its vibrant cultural scene and international institutions
• Lyon: The third-largest city in France, known for its gastronomy, culture, and history
• Bollate: A suburb of Milan, Italy, with a strong industrial and commercial presence
• Lisbon: The capital of Portugal, known for its historic sites, cultural attractions, and vibrant nightlife

Work Schedule: Full-time (40 hours per week, with flexibility for hybrid work arrangements)

ASSUMPTION: The multi-site nature of this role offers candidates the opportunity to work in dynamic and international environments, with exposure to different cultures and business practices.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening
• On-site or virtual interview with the hiring manager
• Final round interview with key stakeholders
• Background check and offer

Key Assessment Areas:

• Technical skills and expertise in IT service management
• Leadership and management skills
• Communication and interpersonal skills
• Problem-solving and analytical skills
• Cultural fit and adaptability

Application Tips:

• Highlight relevant experience and achievements in IT service management
• Tailor your resume and cover letter to the specific requirements of this role
• Prepare for behavioral and situational interview questions that focus on your leadership, communication, and problem-solving skills
• Research the company and its IT domain to demonstrate your understanding of the business and industry

ATS Keywords: IT Service Management, Performance Monitoring, Collaboration, Innovation Leadership, Risk Management, Continuous Improvement, Software Procurement, Agile Methodologies, Communication, Leadership, Project Management, Data Management, Integration Services, Cultural Awareness, Problem Solving, Accountability, Team Building

ASSUMPTION: The application process for this role is likely to be competitive, with a strong focus on technical skills and cultural fit. Candidates should be prepared to demonstrate their expertise and adaptability throughout the interview process.

🛠️ Tools & Technologies

• IT Service Management tools (e.g., ServiceNow, BMC Remedy, JIRA Service Desk)
• Performance monitoring tools (e.g., New Relic, AppDynamics, Datadog)
• Collaboration tools (e.g., Microsoft Teams, Slack, Google Workspace)
• Agile project management tools (e.g., JIRA, Azure DevOps, Trello)
• Data management and integration tools (e.g., SQL Server, Oracle, Apache Kafka)

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the organization's IT infrastructure and service delivery processes.

👔 Cultural Fit Considerations

Company Values:

• Safety: Our top priority is ensuring the safety of our employees, customers, and the environment
• Innovation: We foster a culture of innovation, encouraging our employees to push the boundaries of what's possible
• Sustainability: We are committed to sustainable business practices and contributing to a more sustainable future
• Performance: We strive for excellence in all that we do, continuously improving our processes and performance
• Responsibility: We take responsibility for our actions and their impact on our stakeholders

Work Style:

• Collaborative: We work together to achieve our goals, valuing teamwork and cross-functional collaboration
• Dynamic: We operate in a fast-paced and ever-changing environment, requiring adaptability and flexibility
• International: We are a global company, with a diverse and multicultural workforce
• Customer-focused: We prioritize the needs of our customers, ensuring that our services meet their requirements

Self-Assessment Questions:

• How do you align with the company's values, particularly in relation to safety, innovation, and sustainability?
• How comfortable are you working in a dynamic and international environment, with a diverse and multicultural workforce?
• How do you approach continuous improvement and driving innovation within your teams?

ASSUMPTION: Candidates should be comfortable working in a dynamic and international environment, with a strong focus on collaboration, innovation, and continuous improvement.

⚠️ Potential Challenges

• Managing multiple teams and stakeholders across different locations
• Balancing the need for innovation with the requirement to maintain stable and reliable IT services
• Adapting to changes in the IT landscape and business priorities
• Ensuring compliance with company policies, industry standards, and regulatory requirements

ASSUMPTION: The multi-site nature of this role may present unique challenges, requiring strong communication, leadership, and adaptability skills.

📈 Similar Roles Comparison

• This role is similar to IT Service Delivery Manager, IT Operations Manager, and IT Service Management roles in other organizations
• However, the focus on innovation and continuous improvement sets it apart from more traditional IT service management roles
• Career progression may include roles such as IT Director, CIO, or other senior IT leadership positions

ASSUMPTION: While this role shares similarities with other IT service management roles, its focus on innovation and continuous improvement makes it a unique opportunity for candidates looking to drive change and progress within the IT domain.

📝 Sample Projects

• Implementing a new IT service management tool to improve service delivery and performance monitoring
• Driving the adoption of agile methodologies to enhance IT project delivery and collaboration
• Developing and implementing a risk management framework to ensure initiative delivery and compliance with company policies and industry standards

ASSUMPTION: The specific projects and initiatives undertaken in this role will depend on the organization's IT infrastructure, business priorities, and the candidate's areas of expertise.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 90 days?
• How does this role fit into the overall IT strategy and roadmap for the organization?
• What are the key challenges facing the IT domain, and how can this role help address them?
• How does the company support the professional development and growth of its IT employees?
• What are the key performance indicators (KPIs) used to measure the success of this role, and how are they tracked and reported?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and your commitment to driving success within the IT domain.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Solvay careers portal
• Tailor your resume and cover letter to highlight your relevant experience and skills in IT service management, leadership, and project management
• Prepare for behavioral and situational interview questions that focus on your leadership, communication, and problem-solving skills
• Research the company and its IT domain to demonstrate your understanding of the business and industry
• Follow up with the hiring manager within one week of your interview to express your interest in the role and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.