Junior Content Designer

U.S. National Archives and Records Administration

Full-time

On-site

Ban Bang Kaeo, Samut Prakan, Thailand

🎨 Brand & Creative Marketing

📌 Core Information

🔹 Job Title: Junior Content Designer

🔹 Company: The National Archives and Records Administration

🔹 Location: Kew, United Kingdom

🔹 Job Type: Full-Time

🔹 Category: Content Design

🔹 Date Posted: 2025-07-11

🔹 Experience Level: Entry Level

🔹 Remote Status: Hybrid (3 days on-site per week)

🚀 Job Overview

Key aspects of this role include:

Managing business-as-usual content tasks for the Content Design team
Supporting Content Designers on larger strategic projects
Collaborating with stakeholders to define content requirements
Uploading content changes to Content Management Systems
Training devolved editors on content management systems and writing for the web
Monitoring and reviewing content performance with User Experience and Metrics teams
Contributing to the development of a new editorial strategy for TNA digital services

ASSUMPTION: This role requires a strong organizational background, excellent interpersonal skills, and a solid understanding of content management systems. It is ideal for a candidate looking to grow their skills in a collaborative, multidisciplinary Agile environment.

📋 Key Responsibilities

Business-as-usual content management:

Monitoring and prioritizing content requests from stakeholders
Collaborating with stakeholders to define content requirements
Liaising with Content Designers to understand project implications and escalate when necessary
Uploading agreed content changes and new pages to Content Management Systems
Checking and approving content updates from devolved editors
Reviewing old content for fitness for purpose and initiating updates or archiving

Content design and strategy:

Writing, reviewing, and editing website microcopy for digital services
Proofreading and pair-writing new interpretive content with subject experts
Monitoring content performance and applying findings to continuous improvement
Contributing to the development of a new editorial strategy for TNA digital services

ASSUMPTION: The Junior Content Designer will be expected to manage a varied workload and adapt to changing priorities in a fast-paced digital team going through a period of change and rapid growth.

🎯 Required Qualifications

Education: Not specified

Experience: Some experience using content management systems to publish digital content

Required Skills:

Excellent organisational skills and record keeping
Excellent interpersonal skills with strong communication abilities
Proven experience using content management systems
Excellent written English and meticulous writing, editing, and proofreading skills
Awareness and understanding of best practice in web accessibility
Experience using user testing and analytics to inform content development

Preferred Skills:

Experience with Agile methodology and working in multidisciplinary teams
Experience working with content providers to communicate their knowledge to a non-expert audience
Experience creating inclusive, representative content that reflects the lives and experiences of all users and audiences
Experience sharing knowledge, presenting ideas, and discussing work

ASSUMPTION: The ideal candidate will have some content experience and be eager to grow their skills through close collaboration with Content Designers, Product Managers, and UX specialists in a friendly and collaborative multidisciplinary Agile department.

💰 Compensation & Benefits

Salary Range: £34,489 per annum

Benefits:

Generous pension scheme
Sports and social club facilities
On-site gym
Discounted rates at on-site cafe
Training and development opportunities
Annual leave entitlement of 22 days per calendar year (rising to 25 after the first year, and incrementally to 30 days after six years)
10.5 public and privilege holidays per annum

Working Hours: Full-time (37.5 hours per week) with flexible working and job share options available

ASSUMPTION: The salary range provided is based on the job description and industry standards for similar roles in the United Kingdom. The benefits package is competitive and includes a range of perks to support work-life balance and professional development.

📌 Applicant Insights

🔍 Company Context

Industry: Government Administration

Company Size: 1,001-5,000 employees

Founded: 1934

Company Description:

The National Archives and Records Administration (NARA) is the nation's record keeper
Only 1%-3% of documents and materials created by the U.S. Federal government are kept by NARA forever
NARA preserves and provides access to valuable records for various purposes, such as family history research, military service verification, and historical research

Company Specialties:

Archives Technicians
Conservators
Records Managers
Educators
Public Outreach Specialists
Museum Professionals
Librarians
Dynamic Media Preservation Specialists
Digital Imaging Specialists
Information Technology Specialists
Archives Specialists
Archivists
Preservationists
Conservationists
Budget and Finance Specialists
Procurement Specialists
FOIA Specialists

Company Website: archives.gov

ASSUMPTION: NARA is a large, complex organization with a wide range of specialties and a significant impact on the preservation and accessibility of historical records.

📊 Role Analysis

Career Level: Entry Level

Reporting Structure: The Junior Content Designer will report directly to the Lead Content Designer and work closely with Content Designers, Product Managers, and UX specialists

Work Arrangement: Hybrid (3 days on-site per week)

Growth Opportunities:

Close collaboration with experienced Content Designers, Product Managers, and UX specialists
Potential to take on larger strategic projects as skills and experience develop
Opportunities to contribute to the development of a new editorial strategy for TNA digital services

ASSUMPTION: This role offers excellent growth opportunities for a candidate eager to learn and develop their skills in a collaborative, multidisciplinary Agile environment.

🌍 Location & Work Environment

Office Type: Hybrid (3 days on-site per week)

Office Location(s): Kew, United Kingdom

Geographic Context:

Kew is a suburban area in the London Borough of Richmond upon Thames
It is located on the south bank of the River Thames, approximately 10 miles west of central London
The area is known for its historical significance, including Kew Gardens and the Royal Botanic Gardens

Work Schedule: Full-time (37.5 hours per week) with flexible working and job share options available

ASSUMPTION: The Junior Content Designer will be expected to regularly travel to the Kew site for a minimum of 60% of their work time.

💼 Interview & Application Insights

Typical Process:

Interviews will be held on-site and will include a written assessment
Part of the interview will involve a short discussion

Key Assessment Areas:

Organizational skills and adaptability
Interpersonal skills and communication abilities
Experience with content management systems
Writing, editing, and proofreading skills
Awareness of web accessibility best practices
Ability to work in a fast-paced digital team and manage changing priorities

Application Tips:

Tailor your application to demonstrate how you meet the essential requirements listed in the job description
Highlight any relevant experience with content management systems, stakeholder engagement, and user-centric design
Prepare for the written assessment and short discussion by reviewing the job description and researching the organization

ATS Keywords: Content Management Systems, Organizational Skills, Interpersonal Skills, Content Design, User-Centric Design, Web Accessibility, Writing, Editing, Proofreading, Agile Methodology, Stakeholder Engagement, Content Strategy, User Testing, Analytics, Collaboration, Training

ASSUMPTION: Applicants should focus on demonstrating their relevant skills and experiences throughout the application process, as the role requires a strong organizational background, excellent interpersonal skills, and a solid understanding of content management systems.

🛠️ Tools & Technologies

Content Management Systems (WordPress and Wagtail)
User testing and analytics tools
Collaboration and project management tools (e.g., JIRA, Confluence, or similar)

ASSUMPTION: The Junior Content Designer will be expected to be proficient in using Content Management Systems and user testing tools. Familiarity with collaboration and project management tools will also be beneficial.

👔 Cultural Fit Considerations

Company Values:

Excellence
Integrity
Service
Innovation
Stewardship

Work Style:

Collaborative and multidisciplinary
Agile and adaptable
User-centric and inclusive
Focused on continuous improvement

Self-Assessment Questions:

How do you ensure that your content aligns with the organization's values and brand guidelines?
How do you handle feedback and criticism, and how do you use it to improve your work?
How do you approach working in a multidisciplinary team and collaborating with stakeholders?

ASSUMPTION: Applicants should consider how their personal values and work style align with the organization's values and work environment. They should also be prepared to demonstrate their ability to work collaboratively, adapt to change, and continuously improve their skills and processes.

⚠️ Potential Challenges

The Junior Content Designer will be expected to manage a varied workload and adapt to changing priorities in a fast-paced digital team going through a period of change and rapid growth
The role may require working with complex content and subject matter experts, requiring strong communication and interpersonal skills
The Junior Content Designer may need to balance business-as-usual tasks with larger strategic projects, requiring strong time management and prioritization skills
The role may involve working with stakeholders across the organization, requiring strong relationship-building and collaboration skills

ASSUMPTION: Applicants should be prepared to manage a varied workload, adapt to change, and work collaboratively with stakeholders to ensure both user and business needs are met.

📈 Similar Roles Comparison

Junior Content Designer vs. Content Designer: The Junior Content Designer role focuses more on managing business-as-usual tasks and supporting larger strategic projects, while the Content Designer role involves more strategic content design and development
Industry-specific context: The Junior Content Designer role is specific to the National Archives and Records Administration, requiring an understanding of historical records, archival processes, and government regulations
Career path comparison: The Junior Content Designer role can serve as a stepping stone to a full-fledged Content Designer role or other related positions within the organization

ASSUMPTION: Applicants should consider how their career goals align with the potential career path offered by this role and how their skills and experiences match the requirements of similar roles within the organization.

📝 Sample Projects

Managing the content update process for a high-traffic website, ensuring user-friendly and accessible content
Collaborating with stakeholders to define content requirements and ensure they align with user-centric design practices
Supporting the development of a new editorial strategy for TNA digital services, contributing to the creation of new content products

ASSUMPTION: Applicants should be prepared to provide examples of their experience managing content projects, collaborating with stakeholders, and contributing to strategic content initiatives.

💡 Key Questions to Ask During Interview

What are the key priorities for this role in the first 30-60-90 days?
How does this role fit into the broader content strategy for TNA digital services?
What opportunities are there for professional development and growth within this role?
How does the organization support work-life balance for its employees?
What are the key challenges facing the Content Design team, and how can this role help address them?

ASSUMPTION: Applicants should use the interview to gain a deeper understanding of the role, the team, and the organization's content strategy. They should also be prepared to demonstrate their relevant skills and experiences and how they align with the organization's values and work environment.

📌 Next Steps for Applicants

To apply for this position:

Submit your application through the provided link
Tailor your resume to highlight your relevant skills and experiences, particularly those related to content management, organizational skills, and stakeholder engagement
Prepare a cover letter that demonstrates your understanding of the role and how your skills and experiences make you a strong fit
If applicable, prepare examples of your content management and user testing experience to showcase during the interview
Follow up with the National Archives Recruitment Team one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

Apply now

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