📌 Core Information
🔹 Job Title: Key Account Specialist
🔹 Company: Abbott
🔹 Location: Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37
🔹 Job Type: Full-Time
🔹 Category: Sales Force
🔹 Date Posted: July 7, 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Promoting pharmaceutical products to healthcare professionals in an assigned territory.
- Achieving individual/monthly sales targets and executing key promotional plans.
- Proactively managing and building customer relationships.
- Planning, scheduling, organizing, and controlling daily tasks to achieve maximum sales results.
ASSUMPTION: This role requires a high degree of self-motivation, as the Key Account Specialist will be working independently with minimal supervision.
📋 Key Responsibilities
✅ Promote products to healthcare professionals in an assigned territory.
✅ Make effective use of product trials, literature, and other promotional materials to gain recommendation and endorsement from current and potential healthcare professionals.
✅ Achieve individual/monthly sales targets and execute key promotional plans with healthcare professionals.
✅ Proactively manage and build customer relationships.
✅ Plan, schedule, organize, and control daily tasks, functions, and duties to achieve maximum sales results.
ASSUMPTION: The Key Account Specialist will need to be adaptable and able to tailor their promotional strategies to the specific needs and preferences of the local healthcare market.
🎯 Required Qualifications
Education: Preferably Degree in Life Sciences or related health sciences
Experience: Fresh graduates and experienced candidates are welcome to apply
Required Skills:
- Sales driven, results-oriented with high degree of self-motivation
- Good interpersonal and communication skills.
- Able to work independently with minimal supervision
- Possess own vehicle and willing to travel outstation
Preferred Skills:
- Experience in pharmaceutical sales or a related field
- Fluency in local languages (e.g., Malay, Chinese, Tamil)
ASSUMPTION: While not explicitly stated, having experience in pharmaceutical sales or a related field may be beneficial for this role.
💰 Compensation & Benefits
Salary Range: Abbott does not provide salary information for this role. However, according to industry standards, the average salary for a Key Account Specialist in Malaysia ranges from MYR 3,500 to MYR 5,500 per month.
Benefits:
- Competitive benefits package
- Opportunities for career growth and development
- Dynamic and inclusive work environment
Working Hours: Standard, 40 hours per week
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Abbott operates in the healthcare industry, focusing on nutrition, diagnostics, medical devices, and branded generic pharmaceuticals.
Company Size: Abbott is a large organization with over 10,000 employees worldwide. This means there are ample opportunities for career growth and development.
Founded: Abbott was founded in 1888 and has since grown into a global healthcare leader.
Company Description:
- Abbott is a global healthcare leader that helps people live more fully at all stages of life.
- The company's portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.
- Abbott serves people in more than 160 countries and has a diverse workforce of over 114,000 colleagues.
Company Specialties:
- Nutrition
- Diagnostics
- Medical Devices
- and Branded Generic Pharmaceuticals
Company Website: www.abbott.com
ASSUMPTION: Abbott's focus on innovation and improving people's lives makes it an attractive employer for those interested in making a positive impact on global health.
📊 Role Analysis
Career Level: This role is typically an entry-level or junior position in the sales department.
Reporting Structure: The Key Account Specialist will report directly to the Sales Manager or Regional Sales Manager.
Work Arrangement: This role requires frequent travel to healthcare facilities within the assigned territory.
Growth Opportunities:
- Proven performers may be considered for promotions to senior sales roles or other positions within Abbott's diverse business units.
- Abbott offers training and development opportunities to help employees grow professionally.
ASSUMPTION: Success in this role may lead to opportunities in other areas of Abbott's business, such as medical device sales or pharmaceutical marketing.
🌍 Location & Work Environment
Office Type: Abbott's Malaysia office is a modern, professional environment with a collaborative work culture.
Office Location(s): Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37
Geographic Context:
- Malaysia is a multicultural country with a strong focus on healthcare and medical tourism.
- The Selangor state is the most developed and populous state in Malaysia, with a thriving business ecosystem.
- The Imazium office is located in the bustling suburb of Petaling Jaya, offering easy access to amenities and public transportation.
Work Schedule: Standard work hours are from 9:00 AM to 5:30 PM, Monday to Friday, with flexibility for travel and customer meetings.
ASSUMPTION: The work environment at Abbott's Malaysia office is inclusive and diverse, reflecting the multicultural nature of the country.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Background check and offer
Key Assessment Areas:
- Sales skills and experience
- Communication and interpersonal skills
- Problem-solving abilities
- Adaptability and cultural sensitivity
Application Tips:
- Tailor your resume to highlight relevant sales experience, communication skills, and any exposure to the pharmaceutical industry.
- Prepare examples of your sales achievements and customer relationship management skills.
- Research Abbott's products and mission to demonstrate your enthusiasm for the role and the company.
ATS Keywords: Sales, pharmaceutical, healthcare, customer relationship management, promotional plans, territory management, self-motivation, communication, interpersonal skills, independent work
ASSUMPTION: Abbott's application process may involve assessments or case studies to evaluate the candidate's sales and problem-solving skills.
🛠️ Tools & Technologies
- Salesforce CRM
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Maps for navigation and route planning
ASSUMPTION: The Key Account Specialist may also use Abbott's proprietary sales tools and promotional materials to support their activities.
👔 Cultural Fit Considerations
Company Values:
- Quality
- Innovation
- Performance
- Trust
- Responsibility
- Integrity
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on achieving targets
- Adaptable and responsive to changing market conditions
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working independently and managing your own time effectively?
- Do you have strong communication skills and the ability to build relationships with diverse stakeholders?
ASSUMPTION: Abbott values diversity and inclusion, and candidates from all backgrounds are encouraged to apply.
⚠️ Potential Challenges
- Managing a large territory and maintaining customer relationships may be challenging for less experienced candidates.
- The role requires frequent travel, which may be demanding for some individuals.
- Competition in the pharmaceutical sales industry can be intense, and the Key Account Specialist must be prepared to face rejection and maintain a high level of resilience.
- The role may involve working with tight deadlines and managing multiple priorities simultaneously.
ASSUMPTION: Successful candidates will be able to overcome these challenges by demonstrating strong sales skills, adaptability, and a commitment to customer satisfaction.
📈 Similar Roles Comparison
- Compared to other sales roles, the Key Account Specialist position at Abbott focuses more on territory management and customer relationship building than on cold calling or lead generation.
- In the pharmaceutical industry, this role is similar to a Medical Representative or Pharmaceutical Sales Representative, with a focus on promoting specific products to healthcare professionals.
- Career progression in this role may lead to opportunities in sales management, pharmaceutical marketing, or other areas of Abbott's business.
ASSUMPTION: Candidates should research similar roles in the pharmaceutical industry to better understand the expectations and requirements of the Key Account Specialist position at Abbott.
📝 Sample Projects
- Developing and implementing a promotional plan for a new pharmaceutical product launch in the assigned territory.
- Conducting market research to identify trends and opportunities in the local healthcare market and incorporating findings into sales strategies.
- Managing customer relationships and resolving customer complaints or concerns to maintain high levels of customer satisfaction.
ASSUMPTION: These sample projects are intended to illustrate the types of tasks and responsibilities associated with the Key Account Specialist role at Abbott and may not be exhaustive or representative of all duties performed.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does Abbott support the professional development and growth of its sales team members?
- Can you describe the typical career path for a successful Key Account Specialist at Abbott?
- How does Abbott measure and evaluate the performance of its sales team members?
- What are the most challenging aspects of this role, and how can I best prepare to overcome them?
ASSUMPTION: These interview questions are designed to provide insight into the role's expectations, Abbott's company culture, and the opportunities for professional growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your sales experience, communication skills, and any exposure to the pharmaceutical industry.
- Prepare a cover letter that demonstrates your enthusiasm for the role and Abbott's mission.
- If applicable, prepare examples of your sales achievements and customer relationship management skills.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
