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Key Account Supervisor/重点客户主管

Unilever
Full-time
On-site
Chengdu, Sichuan, China
💼 Account Management

📌 Core Information

🔹 Job Title: Key Account Supervisor/重点客户主管

🔹 Company: Unilever

🔹 Location: Chengdu, Sichuan, China

🔹 Job Type: Full-Time

🔹 Category: Sales & Business Development

🔹 Date Posted: July 8, 2025

🔹 Experience Level: Mid-Senior level (3-5 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

  • Planning and executing sales strategies for key accounts
  • Managing client relationships and ensuring client satisfaction
  • Collaborating with cross-functional teams to drive business growth
  • Analyzing sales data and providing insights to improve performance

ASSUMPTION: This role requires a balance of strategic thinking and hands-on execution, with a strong focus on client management and sales performance.

📋 Key Responsibilities

✅ Develop and implement annual, quarterly, and monthly sales plans for key accounts

✅ Track new product sales and ensure successful product launches

✅ Communicate project progress and ensure perfect store execution

✅ Coordinate with regional teams to align on promotional plans and track progress

✅ Negotiate promotional and activity plans with clients and ensure execution

✅ Regularly visit clients and participate in client meetings and JBP reviews

✅ Maintain CVS platform brand category information and track activity progress

✅ Plan and execute consumer marketing activities

✅ Develop and implement in-store execution enhancement plans

ASSUMPTION: This role involves a mix of strategic planning, client management, and day-to-day sales execution.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field

Experience: 3-5 years of experience in the fast-moving consumer goods (FMCG) industry, with a focus on key account management or sales

Required Skills:

  • Excellent communication and negotiation skills in Chinese
  • Strong business acumen and analytical skills
  • Proficient in Excel and PowerPoint
  • Ability to work effectively in a team and manage client relationships
  • Strong learning ability, proactivity, and results orientation
  • Basic financial knowledge

Preferred Skills:

  • Experience with CVS retail channels
  • Fluency in English

ASSUMPTION: Candidates with relevant industry experience and strong communication skills will be most successful in this role.

💰 Compensation & Benefits

Salary Range: Based on industry standards for mid-level sales roles in Chengdu, the estimated salary range is ¥250,000 - ¥350,000 per year. This is inclusive of base salary and variable compensation.

Benefits:

  • Competitive benefits package, including health insurance and retirement plans
  • Opportunities for professional development and career growth
  • Dynamic and inclusive work environment

Working Hours: Full-time position with standard office hours (Monday-Friday, 9:00 AM - 6:00 PM), with flexibility for client meetings and events as needed.

ASSUMPTION: The salary range is estimated based on market research and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Unilever operates in the fast-moving consumer goods (FMCG) industry, with a portfolio of well-known brands across food, home care, personal care, and refreshment categories.

Company Size: Unilever is a large, multinational corporation with over 10,000 employees in China alone. This size offers opportunities for career growth and exposure to diverse teams and projects.

Founded: Unilever was founded in 1872 and has a rich history of innovation and sustainability.

Company Description:

  • Unilever is committed to creating a better future every day for its consumers, employees, and communities through its purpose-led, responsible business model
  • The company's portfolio includes world-leading brands such as Lipton, Knorr, Dove, Axe, Hellmann’s, and Omo, as well as innovative and forward-thinking brands like Ben & Jerry’s, The Dollar Shave Club, and Dermalogica
  • Unilever promotes innovation, big and small, to make its business win and grow, and believes in business as a force for good

Company Specialties:

  • Consumer Goods
  • Food
  • Home Care
  • Personal Care
  • Refreshments
  • Marketing & Advertising
  • Retail
  • Purpose
  • FMCG
  • Digital
  • Ice Cream
  • Nutrition
  • Sustainability
  • Beauty & Wellbeing
  • Innovation
  • and Careers

Company Website: www.unilever.com

ASSUMPTION: Unilever's large size and diverse portfolio offer numerous opportunities for career growth and development within the company.

📊 Role Analysis

Career Level: This role is at the mid-senior level, offering opportunities for career progression within Unilever's sales organization.

Reporting Structure: The Key Account Supervisor reports directly to the Sales Manager and works closely with cross-functional teams, including marketing, category management, and supply chain.

Work Arrangement: This role is on-site, with regular client visits and meetings. Flexibility is required to accommodate client needs and business demands.

Growth Opportunities:

  • Progression to senior sales roles, such as Key Account Director or National Account Manager
  • Expansion into other areas of the business, such as marketing, category management, or supply chain
  • International assignments, as Unilever operates in over 190 countries worldwide

ASSUMPTION: Successful candidates in this role will have strong career growth prospects within Unilever's sales organization.

🌍 Location & Work Environment

Office Type: Unilever's Chengdu office is a modern, collaborative workspace with a dynamic and inclusive culture.

Office Location(s): Unilever's Chengdu office is located in the city's high-tech industrial development zone, offering easy access to public transportation and amenities.

Geographic Context:

  • Chengdu is the capital of Sichuan province and is known for its rich history, cultural attractions, and spicy cuisine
  • The city offers a high quality of life, with affordable housing, excellent education options, and a vibrant nightlife
  • Chengdu is a major transportation hub, with convenient access to other major cities in China and internationally

Work Schedule: The work schedule is Monday-Friday, 9:00 AM - 6:00 PM, with flexibility for client meetings and events as needed. Overtime may be required during peak periods.

ASSUMPTION: Chengdu offers a high quality of life and a vibrant cultural scene, making it an attractive location for both local and international candidates.

💼 Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call interview to assess communication skills and cultural fit
  • On-site interview with the hiring manager and other team members to discuss the role in more detail and assess technical skills
  • Final round interview with senior leadership to discuss career growth opportunities and make a hiring decision

Key Assessment Areas:

  • Communication skills and negotiation abilities
  • Business acumen and analytical skills
  • Client management and relationship-building skills
  • Adaptability and resilience in a fast-paced environment

Application Tips:

  • Tailor your resume to highlight relevant sales and key account management experience
  • Prepare examples of successful client negotiations and sales strategies
  • Demonstrate your understanding of Unilever's business and the key account management role in your cover letter
  • Be prepared to discuss your long-term career goals and how this role fits into your career development plan

ATS Keywords: Key account management, sales strategy, client relationship, negotiation, business acumen, analytical skills, FMCG, CVS, retail, consumer goods

ASSUMPTION: Unilever's recruitment process is designed to assess candidates' technical skills, cultural fit, and long-term potential within the organization.

🛠️ Tools & Technologies

  • Microsoft Office Suite (Excel, PowerPoint, Word)
  • Salesforce or other CRM platforms
  • Data analysis and visualization tools (e.g., Tableau, Power BI)

ASSUMPTION: Proficiency in Microsoft Office Suite and relevant CRM platforms is essential for success in this role.

👔 Cultural Fit Considerations

Company Values:

  • Integrity
  • Respect
  • Responsibility
  • Entrepreneurship
  • Performance
  • Purpose

Work Style:

  • Collaborative and inclusive team environment
  • Dynamic and fast-paced work culture
  • Focus on results and continuous improvement

Self-Assessment Questions:

  • Do you thrive in a fast-paced, dynamic work environment?
  • Are you comfortable working with diverse teams and managing client relationships?
  • Do you have a strong sense of purpose and a commitment to driving business results?

ASSUMPTION: Unilever values diversity, inclusion, and collaboration, and seeks candidates who align with these principles.

⚠️ Potential Challenges

  • Managing multiple key accounts and prioritizing workloads effectively
  • Navigating a dynamic and fast-paced work environment
  • Adapting to changing client needs and market conditions
  • Working with cross-functional teams and managing stakeholder expectations

ASSUMPTION: Successful candidates will be able to manage multiple priorities, adapt to change, and thrive in a dynamic work environment.

📈 Similar Roles Comparison

  • Unlike other sales roles, this position focuses on key account management and requires a balance of strategic thinking and hands-on execution
  • Unilever's large portfolio and global presence offer unique opportunities for career growth and development
  • This role is well-suited for candidates with mid-senior level experience in sales or key account management, looking to take the next step in their career

ASSUMPTION: This role offers a unique blend of strategic and tactical responsibilities, making it an attractive opportunity for experienced sales professionals.

📝 Sample Projects

  • Developing and implementing a sales strategy for a key account, resulting in a 20% increase in sales within the first six months
  • Negotiating a promotional plan with a client, leading to a successful product launch and increased brand awareness
  • Analyzing sales data and identifying trends to inform strategic decision-making and improve sales performance

ASSUMPTION: These sample projects demonstrate the strategic and tactical aspects of the key account management role.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics for this role?
  • How does this role contribute to Unilever's overall business strategy?
  • What opportunities are there for career growth and development within the sales organization?
  • How does Unilever support work-life balance for its employees?
  • What are the key performance indicators (KPIs) for success in this role?

ASSUMPTION: Asking thoughtful questions demonstrates your interest in the role and commitment to success.

📌 Next Steps for Applicants

To apply for this position:

  • Submit your application through the Unilever careers portal
  • Tailor your resume to highlight relevant sales and key account management experience
  • Prepare examples of successful client negotiations and sales strategies for your cover letter
  • Demonstrate your understanding of Unilever's business and the key account management role in your cover letter
  • Be prepared to discuss your long-term career goals and how this role fits into your career development plan during your interviews
  • Follow up with the recruiter after your interview to express your interest in the role and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.