📌 Core Information
🔹 Job Title: Lead Generation Specialist
🔹 Company: TD SYNNEX
🔹 Location: Bogotá, Bogotá, Colombia
🔹 Job Type: Full-Time
🔹 Category: Sales
🔹 Date Posted: July 7, 2025
🔹 Experience Level: Entry to Mid-Level (1-3 years)
🔹 Remote Status: On-site (Remote OK)
🚀 Job Overview
Key aspects of this role include:
- Building and maintaining customer relationships
- Driving vendor initiatives and supporting partner enablement activities
- Managing vendor pipelines and closing deals
- Acting as a subject matter expert (SME) on products and programs for the sales organization
ASSUMPTION: This role requires a strong understanding of sales processes and procedures, as well as excellent communication and relationship-building skills. Previous experience in sales or a related field is preferred but not required.
📋 Key Responsibilities
✅ Build and maintain relationships with customers, ensuring their satisfaction and addressing any concerns or issues
✅ Provide excellent customer service and support, serving as a primary point of contact for customer consultations
✅ Collaborate with vendors to develop and execute strategic initiatives that drive business growth
✅ Support partner enablement activities, including conducting vendor training as an SME, and providing guidance on product and program knowledge
✅ Track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle
✅ Coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor-related activities
✅ Develop in-depth knowledge of vendor products, programs, and industry trends
✅ Act as a subject matter expert (SME) on vendor offerings, providing guidance and support to the sales organization
✅ Analyze data and metrics to identify areas for improvement and implement strategies to drive results
✅ Use creative problem solving as well as providing technical knowledge to effectively configure, price, quote, and process requests for specific hardware, software, and services
✅ Provide education and technical guidance for product alternatives, cross-reference assistance, and support to the customer
✅ Actively participate in the sales team customer account planning and review process
✅ Conduct customer consultations and provide vendor training as a subject-matter expert
✅ May attend industry-specific business training from vendors
ASSUMPTION: This role requires strong organizational skills, the ability to multitask, and a commitment to task completion. Candidates should be adaptable to change and able to perform well under pressure.
🎯 Required Qualifications
Education: Associate's degree in business, marketing, or related fields preferred; high school diploma required
Experience: 1-3 years of relevant experience preferred
Required Skills:
- Strong understanding of sales processes, procedures, and terminology
- Willingness to travel as needed
- Ability to follow instructions, operate common office equipment, and perform accurate data entry
- Proficient in basic mathematical calculations and possesses complex problem-solving, critical thinking, and decision-making skills
- Excellent verbal and written communication skills in English and local languages, including formal presentations and negotiation abilities
- Demonstrated ability to collaborate effectively with diverse individuals and promote/sell ideas persuasively
- Strong organizational and time management skills, with a commitment to task completion
- Adaptability to change and ability to perform well under pressure
- Upholds social, ethical, and organizational standards with a commitment to confidentiality
- Skilled multitasker with strong relationship-building skills and empathy
- Comfortable with prolonged phone use and extended periods of immobility, standing, or walking
- Quick learner with proficiency in new systems and technology, including intermediate computer skills
- Willingness to work non-standard hours or overtime occasionally
- Able to work in a professional office or remote environment
Preferred Skills:
- Bilingual or multilingual skills
- Experience with CRM software (e.g., Salesforce, HubSpot)
- Familiarity with the IT industry and its trends
ASSUMPTION: While not explicitly stated, having experience in sales or a related field, as well as proficiency in local languages, would be beneficial for this role.
💰 Compensation & Benefits
Salary Range: COP 35,000,000 - COP 45,000,000 per year (Based on industry standards for entry to mid-level sales roles in Bogotá)
Benefits:
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle
- Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives
Working Hours: Full-time (40 hours per week), with the possibility of working non-standard hours or overtime occasionally
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry to mid-level sales roles in Bogotá. Actual compensation may vary based on factors such as experience, skills, and market conditions.
📌 Applicant Insights
🔍 Company Context
Industry: TD SYNNEX is a leading distributor and solutions aggregator for the IT ecosystem, focusing on IT distribution, technology solutions, customer engagement services, and business process services
Company Size: TD SYNNEX has over 10,000 employees globally, providing a large and diverse work environment
Founded: TD SYNNEX was founded in 1980 and has since grown into a global organization with a strong presence in the IT industry
Company Description:
- TD SYNNEX is committed to bringing compelling technology products, services, and solutions to the world, helping customers maximize the value of IT investments, demonstrate business outcomes, and unlock growth opportunities
- The company is an innovative partner that cares about its partners, co-workers, investors, and the world around it, committed to being a diverse, inclusive employer of choice and a good corporate citizen
- TD SYNNEX offers a global organization with opportunities for career growth, personal well-being, diversity, equity, and inclusion, and community connection
Company Specialties:
- IT Distribution
- Technology Solutions
- Customer Engagement Services
- Business Process Services
Company Website: tdsynnex.com
ASSUMPTION: TD SYNNEX is a well-established company in the IT industry, offering a range of services and solutions to its customers. Working for TD SYNNEX provides opportunities for career growth and development in a global organization.
📊 Role Analysis
Career Level: This role is an entry to mid-level position, suitable for candidates with 1-3 years of relevant experience
Reporting Structure: The Lead Generation Specialist will report directly to the Business Development Manager and work closely with the sales team and vendor partners
Work Arrangement: This role is on-site, with the possibility of working remotely occasionally. The working hours are full-time (40 hours per week), with the possibility of working non-standard hours or overtime occasionally
Growth Opportunities:
- As a global organization, TD SYNNEX offers opportunities for career advancement and growth within the company
- Candidates can develop their skills and knowledge through formal programs on leadership and professional development, as well as on-demand courses
- Working in a sales role provides opportunities to build relationships, learn about the IT industry, and gain experience in customer engagement and business development
ASSUMPTION: This role offers opportunities for career growth and development within a global organization. Candidates should be prepared to take on new challenges and responsibilities as they progress in their careers.
🌍 Location & Work Environment
Office Type: TD SYNNEX has a professional office environment, with opportunities for remote work
Office Location(s): Bogotá, Colombia
Geographic Context:
- Bogotá is the capital and largest city of Colombia, with a population of over 8 million people
- The city is known for its vibrant culture, historic sites, and modern infrastructure
- Bogotá offers a range of amenities and attractions, including museums, parks, and restaurants
Work Schedule: Full-time (40 hours per week), with the possibility of working non-standard hours or overtime occasionally
ASSUMPTION: Working in Bogotá provides opportunities to experience Colombian culture and take advantage of the city's amenities and attractions. Candidates should be prepared to work in a professional office environment and be comfortable with the possibility of working non-standard hours or overtime occasionally.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Background check and reference check
- Job offer
Key Assessment Areas:
- Sales skills and experience
- Communication and presentation skills
- Problem-solving and critical thinking abilities
- Adaptability and resilience
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight your sales experience and skills relevant to this role
- Prepare examples of your sales achievements and successes to discuss during the interview
- Research TD SYNNEX and the IT industry to demonstrate your knowledge and enthusiasm for the role
ATS Keywords: Sales, customer service, relationship building, vendor management, pipeline management, CRM, IT industry, product knowledge, subject matter expert, data analysis, problem-solving, communication, collaboration
ASSUMPTION: The application process for this role may vary depending on the specific needs of the hiring manager and the company. Candidates should be prepared to demonstrate their sales skills and experience, as well as their ability to work effectively in a team environment.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Office productivity software (e.g., Microsoft Office, Google Workspace)
- Communication and collaboration tools (e.g., email, instant messaging, video conferencing)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the company's internal systems and processes. Candidates should be comfortable using a range of software applications and tools to perform their job effectively.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric: TD SYNNEX is committed to providing excellent customer service and support
- Innovative: The company encourages creativity, problem-solving, and continuous improvement
- Collaborative: TD SYNNEX fosters a team-oriented work environment, with a focus on collaboration and partnership
- Diverse and inclusive: The company values diversity and inclusion, promoting a culture of respect and belonging
Work Style:
- Results-driven: TD SYNNEX focuses on achieving results and driving business growth
- Adaptable: The company is open to change and embraces new ideas and approaches
- Customer-focused: TD SYNNEX prioritizes the needs and preferences of its customers
Self-Assessment Questions:
- Do you have strong communication and presentation skills, with the ability to engage and influence customers and partners?
- Are you comfortable working in a fast-paced, dynamic environment, with the ability to adapt to change and perform well under pressure?
- Do you share TD SYNNEX's commitment to customer-centricity, innovation, collaboration, and diversity and inclusion?
ASSUMPTION: Candidates should assess their fit with TD SYNNEX's company values and work style, as well as their ability to contribute to a diverse and inclusive work environment.
⚠️ Potential Challenges
- Working in a fast-paced, dynamic sales environment may require strong organizational and time management skills
- The role may involve working non-standard hours or overtime occasionally, which may impact work-life balance
- Candidates may face competition for this role, given the attractive compensation and benefits package offered by TD SYNNEX
- Working in the IT industry may require a strong understanding of technology and the ability to learn new tools and systems quickly
ASSUMPTION: Candidates should be prepared to face the challenges of working in a fast-paced sales environment and be comfortable with the possibility of working non-standard hours or overtime occasionally. They should also be willing to invest time in learning about the IT industry and the specific tools and technologies required for this role.
📈 Similar Roles Comparison
- Compared to other sales roles, the Lead Generation Specialist role at TD SYNNEX focuses more on customer relationship building and vendor management, rather than direct sales
- The IT industry is a dynamic and growing sector, with a strong demand for talented sales professionals
- Career progression in sales roles may involve moving into account management, business development, or other specialized sales positions
ASSUMPTION: Candidates should consider the unique aspects of this role and the opportunities it offers for career growth and development in the IT industry.
📝 Sample Projects
- Developing and implementing a customer engagement strategy to improve customer satisfaction and retention
- Conducting market research to identify new sales opportunities and trends in the IT industry
- Collaborating with vendors to create and execute co-marketing campaigns to drive business growth
ASSUMPTION: These sample projects are intended to illustrate the types of tasks and responsibilities that may be required for this role. Candidates should be prepared to take on new challenges and projects as they arise.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role fit into the overall sales strategy and organization of the company?
- What opportunities are there for career growth and development within the company?
- How does the company support work-life balance for its employees?
- What is the company's approach to diversity, equity, and inclusion, and how does this role contribute to that?
ASSUMPTION: Candidates should use the interview process to gather information about the role, the company, and the work environment, as well as to demonstrate their skills and qualifications.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your sales experience and skills relevant to this role
- Prepare examples of your sales achievements and successes to discuss during the interview
- Research TD SYNNEX and the IT industry to demonstrate your knowledge and enthusiasm for the role
- Follow up with the hiring manager within one week of submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
