π Core Information
πΉ Job Title: Lead Generator - Sales and Marketing
πΉ Company: Matrix Basement Finishing
πΉ Location: Kalamazoo, MI, United States
πΉ Job Type: On-site
πΉ Category: Sales & Marketing
πΉ Date Posted: April 3, 2025
πΉ Experience Level: Entry-level (0-2 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Generating leads for the sales team through various channels
- Developing and maintaining positive relationships with customers
- Motivating and supporting team members to meet and exceed sales goals
- Working flexible hours, including evenings and weekends
ASSUMPTION: This role requires strong interpersonal skills and the ability to thrive in a fast-paced, dynamic environment.
π Key Responsibilities
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Develop and foster ongoing positive working relationships with customers
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Lead, assist, and motivate employees to meet and exceed sales goals
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Maintain professional interaction with both customers and fellow employees
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Meet or exceed personal sales goals on a monthly basis
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Responsible for submitting all paperwork completely and accurately
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Responsible for accurately tracking and communicating all activity with leads
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Ensure workstation/kiosk is clean, well-organized, functional, and presentable at all times
ASSUMPTION: The role may require working at various events, kiosks, and showrooms, as well as canvassing neighborhoods and subdivisions.
π― Required Qualifications
Education: High school diploma or equivalent
Experience: 0-2 years of experience in sales, marketing, or a related field
Required Skills:
- Excellent customer service skills
- Strong verbal communication skills
- Exceptional negotiation skills and outstanding follow-through and execution
- Ability to meet deadlines and benchmarks
- Team-oriented mindset
- Able to work a flexible schedule, including varied shifts
Preferred Skills:
- Experience in face-to-face marketing
ASSUMPTION: Candidates with previous sales or marketing experience may have an advantage in this role.
π° Compensation & Benefits
Salary Range: $20 per hour (base pay)
Benefits:
- Competitive compensation
- Comprehensive benefits package
- Positive and supportive work environment
Earning Potential:
- 1% Commission: $750-$800 per sale (Home Shows)
- 2% Commission: $1,500-$1,600 per sale (Canvassing and Events)
- 0.5% Commission: $375-$400 per sale (Open Houses)
Working Hours: Hours vary based on department and season. Night and weekend work is required for marketing associates.
ASSUMPTION: The compensation structure is designed to reward consistent effort and disciplined approach, with realistic and attainable benchmarks.
π Applicant Insights
π Company Context
Industry: Home improvement and finishing services
Company Size: Small to medium-sized (based on job listings and industry context)
Founded: Not specified (based on LinkedIn data)
Company Description:
- Matrix Basement Finishing specializes in transforming basements into functional and inviting living spaces
- The company focuses on delivering exceptional service and elevating customers' homes
- They offer a range of services, including basement finishing, remodeling, and waterproofing
Company Specialties:
- Basement finishing and remodeling
- Waterproofing services
- Customer service and satisfaction
Company Website: matrixbasementfinishing.com
ASSUMPTION: Matrix Basement Finishing is a well-established company in the home improvement industry, focusing on delivering high-quality services to its customers.
π Role Analysis
Career Level: Entry-level to mid-level (depending on experience and performance)
Reporting Structure: This role may report directly to the sales manager or marketing director
Work Arrangement: On-site, with flexible hours and varied shifts
Growth Opportunities:
- Progression to sales representative or marketing coordinator roles
- Potential to take on leadership responsibilities within the team
- Expanding skills and knowledge in sales, marketing, and customer service
ASSUMPTION: Successful performance in this role may lead to opportunities for career growth within the company.
π Location & Work Environment
Office Type: On-site, with work locations varying based on events, kiosks, and canvassing assignments
Office Location(s): Kalamazoo, MI, United States (with potential travel to other locations for events and canvassing)
Geographic Context:
- Kalamazoo is located in southwest Michigan, with a population of approximately 76,000
- The city offers a mix of urban and suburban living, with a variety of neighborhoods and subdivisions
- Kalamazoo has a humid continental climate, with warm summers and cold, snowy winters
Work Schedule: Flexible, with varied shifts and potential weekend work
ASSUMPTION: The work environment may involve frequent travel to different locations, as well as working in various weather conditions during canvassing activities.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Background check and reference verification
- Job offer and onboarding
Key Assessment Areas:
- Customer service skills and attitude
- Communication and negotiation skills
- Problem-solving abilities and adaptability
- Motivation and commitment to meeting sales goals
Application Tips:
- Highlight relevant experience in sales, marketing, or customer service
- Tailor your resume and cover letter to emphasize skills and qualities mentioned in the job description
- Prepare examples of successful customer interactions or sales achievements
- Demonstrate your enthusiasm for the role and the company during the interview
ATS Keywords: Lead generation, sales, marketing, customer service, negotiation, face-to-face marketing, flexible hours, team-oriented
ASSUMPTION: The application process may involve multiple stages and assessments to ensure the best fit for the role and the company.
π οΈ Tools & Technologies
- Customer relationship management (CRM) software (e.g., Salesforce, HubSpot)
- Lead generation and management tools (e.g., Marketo, Pardot)
- Communication and collaboration platforms (e.g., Slack, Microsoft Teams)
- Data analysis and reporting tools (e.g., Google Analytics, Tableau)
ASSUMPTION: The specific tools and technologies used may vary depending on the company's size and industry.
π Cultural Fit Considerations
Company Values:
- Customer focus
- Integrity and professionalism
- Teamwork and collaboration
- Continuous improvement and innovation
Work Style:
- Results-driven and goal-oriented
- Adaptable and resilient in a fast-paced environment
- Strong communication and interpersonal skills
- Ability to work independently and in a team setting
Self-Assessment Questions:
- How do you handle difficult or upset customers, and what steps do you take to resolve their concerns?
- Can you describe a time when you had to meet a challenging sales goal, and how did you approach it?
- How do you prioritize and manage your time when working on multiple tasks or projects?
ASSUMPTION: Applicants should consider how their personal values, work style, and skills align with the company's values and the requirements of the role.
β οΈ Potential Challenges
- Working flexible hours, including evenings and weekends
- Potential exposure to various weather conditions during canvassing activities
- Handling difficult or upset customers and finding solutions to their concerns
- Meeting monthly sales goals and maintaining a high level of performance
ASSUMPTION: Applicants should be prepared to address these potential challenges and demonstrate their ability to thrive in a dynamic and fast-paced environment.
π Similar Roles Comparison
- Compared to other lead generation roles, this position may offer more flexibility in work hours and locations
- In the home improvement industry, successful lead generation can lead to increased sales and customer satisfaction
- Career progression may involve moving into sales representative or marketing coordinator roles within the company
ASSUMPTION: Applicants should research similar roles and companies to better understand the industry and potential career paths.
π Sample Projects
- Developing and implementing a successful lead generation campaign for a home show event
- Canvassing a neighborhood or subdivision to generate leads and schedule appointments
- Assisting with the setup and teardown of event kiosks and displays
ASSUMPTION: Applicants should be prepared to discuss their experience with similar projects and how they contributed to their success.
β Key Questions to Ask During Interview
- What are the most common challenges faced by lead generators in this role, and how can they be addressed?
- How does the company support the growth and development of its employees in this role?
- What are the key performance indicators (KPIs) used to measure success in this position, and how are they tracked?
- How does the company foster a positive and supportive work environment for its employees?
- What opportunities exist for career growth and advancement within the company?
ASSUMPTION: Applicants should prepare thoughtful questions that demonstrate their interest in the role and the company.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experience
- Prepare examples of successful customer interactions or sales achievements
- Practice common interview questions and prepare thoughtful responses
- Follow up with the hiring manager within one week of your interview to express your continued interest in the position
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.