Matrix Basement Finishing logo

Lead Generator - Sales and Marketing

Matrix Basement Finishing
Full-time
On-site
Kalamazoo, Michigan, United States

πŸ“Œ Core Information

πŸ”Ή Job Title: Lead Generator - Sales and Marketing

πŸ”Ή Company: Matrix Basement Finishing

πŸ”Ή Location: Kalamazoo, MI, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Sales & Marketing

πŸ”Ή Date Posted: April 3, 2025

πŸ”Ή Experience Level: Entry-level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Generating leads for the sales team through various channels
  • Developing and maintaining positive relationships with customers
  • Motivating and supporting team members to meet and exceed sales goals
  • Working flexible hours, including evenings and weekends

ASSUMPTION: This role requires strong interpersonal skills and the ability to thrive in a fast-paced, dynamic environment.

πŸ“‹ Key Responsibilities

βœ… Develop and foster ongoing positive working relationships with customers

βœ… Lead, assist, and motivate employees to meet and exceed sales goals

βœ… Maintain professional interaction with both customers and fellow employees

βœ… Meet or exceed personal sales goals on a monthly basis

βœ… Responsible for submitting all paperwork completely and accurately

βœ… Responsible for accurately tracking and communicating all activity with leads

βœ… Ensure workstation/kiosk is clean, well-organized, functional, and presentable at all times

ASSUMPTION: The role may require working at various events, kiosks, and showrooms, as well as canvassing neighborhoods and subdivisions.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: 0-2 years of experience in sales, marketing, or a related field

Required Skills:

  • Excellent customer service skills
  • Strong verbal communication skills
  • Exceptional negotiation skills and outstanding follow-through and execution
  • Ability to meet deadlines and benchmarks
  • Team-oriented mindset
  • Able to work a flexible schedule, including varied shifts

Preferred Skills:

  • Experience in face-to-face marketing

ASSUMPTION: Candidates with previous sales or marketing experience may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: $20 per hour (base pay)

Benefits:

  • Competitive compensation
  • Comprehensive benefits package
  • Positive and supportive work environment

Earning Potential:

  • 1% Commission: $750-$800 per sale (Home Shows)
  • 2% Commission: $1,500-$1,600 per sale (Canvassing and Events)
  • 0.5% Commission: $375-$400 per sale (Open Houses)

Working Hours: Hours vary based on department and season. Night and weekend work is required for marketing associates.

ASSUMPTION: The compensation structure is designed to reward consistent effort and disciplined approach, with realistic and attainable benchmarks.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Home improvement and finishing services

Company Size: Small to medium-sized (based on job listings and industry context)

Founded: Not specified (based on LinkedIn data)

Company Description:

  • Matrix Basement Finishing specializes in transforming basements into functional and inviting living spaces
  • The company focuses on delivering exceptional service and elevating customers' homes
  • They offer a range of services, including basement finishing, remodeling, and waterproofing

Company Specialties:

  • Basement finishing and remodeling
  • Waterproofing services
  • Customer service and satisfaction

Company Website: matrixbasementfinishing.com

ASSUMPTION: Matrix Basement Finishing is a well-established company in the home improvement industry, focusing on delivering high-quality services to its customers.

πŸ“Š Role Analysis

Career Level: Entry-level to mid-level (depending on experience and performance)

Reporting Structure: This role may report directly to the sales manager or marketing director

Work Arrangement: On-site, with flexible hours and varied shifts

Growth Opportunities:

  • Progression to sales representative or marketing coordinator roles
  • Potential to take on leadership responsibilities within the team
  • Expanding skills and knowledge in sales, marketing, and customer service

ASSUMPTION: Successful performance in this role may lead to opportunities for career growth within the company.

🌍 Location & Work Environment

Office Type: On-site, with work locations varying based on events, kiosks, and canvassing assignments

Office Location(s): Kalamazoo, MI, United States (with potential travel to other locations for events and canvassing)

Geographic Context:

  • Kalamazoo is located in southwest Michigan, with a population of approximately 76,000
  • The city offers a mix of urban and suburban living, with a variety of neighborhoods and subdivisions
  • Kalamazoo has a humid continental climate, with warm summers and cold, snowy winters

Work Schedule: Flexible, with varied shifts and potential weekend work

ASSUMPTION: The work environment may involve frequent travel to different locations, as well as working in various weather conditions during canvassing activities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Background check and reference verification
  • Job offer and onboarding

Key Assessment Areas:

  • Customer service skills and attitude
  • Communication and negotiation skills
  • Problem-solving abilities and adaptability
  • Motivation and commitment to meeting sales goals

Application Tips:

  • Highlight relevant experience in sales, marketing, or customer service
  • Tailor your resume and cover letter to emphasize skills and qualities mentioned in the job description
  • Prepare examples of successful customer interactions or sales achievements
  • Demonstrate your enthusiasm for the role and the company during the interview

ATS Keywords: Lead generation, sales, marketing, customer service, negotiation, face-to-face marketing, flexible hours, team-oriented

ASSUMPTION: The application process may involve multiple stages and assessments to ensure the best fit for the role and the company.

πŸ› οΈ Tools & Technologies

  • Customer relationship management (CRM) software (e.g., Salesforce, HubSpot)
  • Lead generation and management tools (e.g., Marketo, Pardot)
  • Communication and collaboration platforms (e.g., Slack, Microsoft Teams)
  • Data analysis and reporting tools (e.g., Google Analytics, Tableau)

ASSUMPTION: The specific tools and technologies used may vary depending on the company's size and industry.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer focus
  • Integrity and professionalism
  • Teamwork and collaboration
  • Continuous improvement and innovation

Work Style:

  • Results-driven and goal-oriented
  • Adaptable and resilient in a fast-paced environment
  • Strong communication and interpersonal skills
  • Ability to work independently and in a team setting

Self-Assessment Questions:

  • How do you handle difficult or upset customers, and what steps do you take to resolve their concerns?
  • Can you describe a time when you had to meet a challenging sales goal, and how did you approach it?
  • How do you prioritize and manage your time when working on multiple tasks or projects?

ASSUMPTION: Applicants should consider how their personal values, work style, and skills align with the company's values and the requirements of the role.

⚠️ Potential Challenges

  • Working flexible hours, including evenings and weekends
  • Potential exposure to various weather conditions during canvassing activities
  • Handling difficult or upset customers and finding solutions to their concerns
  • Meeting monthly sales goals and maintaining a high level of performance

ASSUMPTION: Applicants should be prepared to address these potential challenges and demonstrate their ability to thrive in a dynamic and fast-paced environment.

πŸ“ˆ Similar Roles Comparison

  • Compared to other lead generation roles, this position may offer more flexibility in work hours and locations
  • In the home improvement industry, successful lead generation can lead to increased sales and customer satisfaction
  • Career progression may involve moving into sales representative or marketing coordinator roles within the company

ASSUMPTION: Applicants should research similar roles and companies to better understand the industry and potential career paths.

πŸ“ Sample Projects

  • Developing and implementing a successful lead generation campaign for a home show event
  • Canvassing a neighborhood or subdivision to generate leads and schedule appointments
  • Assisting with the setup and teardown of event kiosks and displays

ASSUMPTION: Applicants should be prepared to discuss their experience with similar projects and how they contributed to their success.

❓ Key Questions to Ask During Interview

  • What are the most common challenges faced by lead generators in this role, and how can they be addressed?
  • How does the company support the growth and development of its employees in this role?
  • What are the key performance indicators (KPIs) used to measure success in this position, and how are they tracked?
  • How does the company foster a positive and supportive work environment for its employees?
  • What opportunities exist for career growth and advancement within the company?

ASSUMPTION: Applicants should prepare thoughtful questions that demonstrate their interest in the role and the company.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant skills and experience
  • Prepare examples of successful customer interactions or sales achievements
  • Practice common interview questions and prepare thoughtful responses
  • Follow up with the hiring manager within one week of your interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.