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Lead - Partner Marketing

Freshworks
Full-time
On-site
Bangalore, Karnātaka, India

πŸ“Œ Core Information

πŸ”Ή Job Title: Lead - Partner Marketing

πŸ”Ή Company: Freshworks

πŸ”Ή Location: Bangalore, Karnataka, India

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: July 3, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Driving joint go-to-market initiatives with strategic partners
  • Collaborating with various teams to execute campaigns
  • Generating pipeline and increasing brand visibility
  • Managing joint campaigns and tracking performance

ASSUMPTION: This role requires a strategic mindset, strong project management skills, and the ability to work effectively with cross-functional teams.

πŸ“‹ Key Responsibilities

βœ… Develop and execute integrated marketing plans with key partners

βœ… Identify opportunities for co-branded campaigns, joint events, and content marketing

βœ… Collaborate with partner managers to define KPIs and engagement goals

βœ… Build and manage joint campaigns: digital ads, email nurtures, webinars, solution briefs, and in-person events

βœ… Track and optimize campaign performance to improve ROI

βœ… Manage Market Development Funds (MDF): budgeting, partner enablement, approvals, and claims

βœ… Provide partners with campaign-in-a-box materials and templates to simplify execution

βœ… Track partner-sourced and influenced pipeline and report results

βœ… Liaison with product marketing & enablement to promote enablement assets for partners

βœ… Drive regular communication via newsletters, portals, and webinars

βœ… Support onboarding of new partners with go-to-market playbooks

βœ… Measure and report on partner marketing performance (pipeline, leads, ROI)

βœ… Share insights and best practices across regions and internal stakeholders

ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong communication skills to work effectively with various teams.

🎯 Required Qualifications

Education: Bachelor’s degree in Marketing, Business, or a related field (MBA is a plus)

Experience: 5-8 years of experience in B2B marketing, preferably with experience in partner or channel marketing

Required Skills:

  • Strong knowledge of co-marketing models and working with resellers, ISVs, or alliances
  • Proficient in using tools like Salesforce, HubSpot/Marketo, Google Analytics, and Excel
  • Exceptional project management, communication, and cross-functional collaboration skills
  • Experience managing MDF programs is a plus
  • Comfortable working in a fast-paced, metrics-driven environment

Preferred Skills:

  • Experience with Freshworks products
  • Fluency in local language (e.g., Kannada, Hindi)

ASSUMPTION: While experience in partner marketing is preferred, candidates with strong B2B marketing experience and a willingness to learn may also be considered.

πŸ’° Compensation & Benefits

Salary Range: INR 15,00,000 - 25,00,000 per annum (Estimated based on industry standards for the role, experience level, and location)

Benefits:

  • Health insurance
  • Retirement benefits
  • Employee stock purchase plan
  • Paid time off
  • Employee assistance program
  • Learning and development opportunities

Working Hours: Full-time position with standard office hours (Monday to Friday, 9:00 AM to 6:00 PM IST, with flexibility for remote work)

ASSUMPTION: The salary range is estimated based on industry standards for the role, experience level, and location. Actual compensation may vary based on individual qualifications and company policy.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development

Company Size: 1,001-5,000 employees (Large enterprise with a global presence)

Founded: 2010 (15 years of experience in the market)

Company Description:

  • Freshworks provides AI-powered service software for exceptional customer and employee experiences
  • Offers a suite of products including Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), and Freshchat (AI-powered bots)
  • Serves over 72,000 companies worldwide, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music

Company Specialties:

  • Customer Support Software
  • Helpdesk
  • Web 2.0
  • SaaS
  • Support Ticket System
  • Web-Based Support Ticket System
  • CRM
  • ITSM
  • Applicant Tracking System
  • Conversion Optimization Suite

Company Website: Freshworks

ASSUMPTION: Freshworks is a well-established company with a strong global presence, offering a comprehensive suite of products for customer and employee experience management.

πŸ“Š Role Analysis

Career Level: Mid-level to senior role, with potential for growth within the marketing department or into management positions

Reporting Structure: Reports directly to the Director of Partner Marketing or a similar role

Work Arrangement: On-site, with potential for hybrid or remote work arrangements depending on company policy and individual needs

Growth Opportunities:

  • Progression to senior roles within the marketing department
  • Expansion into management or leadership positions
  • Potential to work on strategic projects and initiatives

ASSUMPTION: This role offers opportunities for career growth and development within the marketing department and the broader organization.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with amenities and facilities

Office Location(s): Bangalore, with additional offices in San Mateo (California, USA), Chennai (India), London (UK), Sydney (Australia), Berlin (Germany), and other global locations

Geographic Context:

  • Bangalore is the capital of the Indian state of Karnataka and the third-largest city in India
  • Known for its vibrant tech industry, with a strong presence of multinational corporations and startups
  • Offers a mix of urban and cultural experiences, with a moderate climate throughout the year

Work Schedule: Standard office hours with flexibility for remote work, as needed

ASSUMPTION: The Bangalore office provides a modern and collaborative work environment, with opportunities for professional growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • Technical assessment or case study presentation
  • In-person or video interview with the team
  • Final interview with the director or senior leadership

Key Assessment Areas:

  • Marketing strategy and planning
  • Campaign execution and management
  • Cross-functional collaboration and communication
  • Data analysis and reporting
  • Problem-solving and critical thinking

Application Tips:

  • Highlight relevant experience and achievements in partner or channel marketing
  • Tailor your resume and cover letter to emphasize skills and experiences relevant to the role
  • Prepare examples of successful joint marketing campaigns or initiatives
  • Research Freshworks products and understand their unique value propositions

ATS Keywords: Partner Marketing, B2B Marketing, Co-Marketing, MDF, Campaign Execution, Salesforce, HubSpot, Google Analytics, Excel

ASSUMPTION: The interview process for this role is likely to be comprehensive, focusing on both technical skills and cultural fit.

πŸ› οΈ Tools & Technologies

  • Salesforce
  • HubSpot or Marketo
  • Google Analytics
  • Excel
  • Freshworks products (e.g., Freshdesk, Freshsales, Freshmarketer)

ASSUMPTION: Familiarity with these tools is essential for success in this role, and candidates should be prepared to demonstrate their proficiency during the interview process.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • People-first
  • Transparency
  • Innovation
  • Collaboration

Work Style:

  • Data-driven and metrics-focused
  • Cross-functional and collaborative
  • Agile and adaptable
  • Results-oriented and accountable

Self-Assessment Questions:

  • Do you have a proven track record of driving successful joint marketing campaigns with partners?
  • Are you comfortable working in a fast-paced, metrics-driven environment?
  • Do you thrive in a collaborative, cross-functional work setting?

ASSUMPTION: Freshworks values a customer-centric, people-first approach, and candidates should be prepared to demonstrate their alignment with these values during the interview process.

⚠️ Potential Challenges

  • Managing multiple partners and campaigns simultaneously
  • Balancing strategic planning with day-to-day campaign execution
  • Working with partners who have varying levels of marketing maturity and resources
  • Keeping up with the fast-paced, ever-evolving marketing technology landscape

ASSUMPTION: These challenges are common in partner marketing roles and require strong project management, communication, and adaptability skills to overcome.

πŸ“ˆ Similar Roles Comparison

  • Compared to other partner marketing roles, this position may have a broader scope, requiring experience in both strategic planning and campaign execution
  • Freshworks' global presence offers opportunities for international collaboration and exposure
  • Career progression may be faster in larger organizations, with more opportunities for growth and development

ASSUMPTION: This role offers a unique blend of strategic and tactical responsibilities, with opportunities for growth and development within a large, global organization.

πŸ“ Sample Projects

  • Developing and executing a joint marketing campaign with a strategic partner, resulting in a 30% increase in qualified leads
  • Managing MDF programs for multiple partners, achieving a 25% ROI on marketing investments
  • Collaborating with product marketing to create co-branded content, driving a 20% increase in partner engagement

ASSUMPTION: These sample projects demonstrate the strategic and tactical aspects of the role, as well as the potential impact on partner marketing performance.

❓ Key Questions to Ask During Interview

  • Can you describe the current partner marketing strategy and how this role fits into it?
  • How does Freshworks support partners in executing joint marketing campaigns?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Freshworks measure the success of partner marketing initiatives?
  • What opportunities are there for growth and development within the marketing department and the broader organization?

ASSUMPTION: These questions demonstrate a candidate's interest in the role and their understanding of the partner marketing landscape at Freshworks.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Freshworks job portal
  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare examples of successful joint marketing campaigns or initiatives
  • Research Freshworks products and understand their unique value propositions
  • Follow up with the hiring manager one week after submitting your application, inquiring about the status of your application and expressing your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.