📌 Core Information
🔹 Job Title: Lead Product Manager, Growth
🔹 Company: ResortPass
🔹 Location: New York, United States
🔹 Job Type: On-site
🔹 Category: Internet Marketplace Platforms
🔹 Date Posted: June 18, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (New York, NY)
🚀 Job Overview
Key aspects of this role include:
- Leading growth experimentation roadmap and managing product experience for customer acquisition, engagement, and retention.
- Collaborating with marketing and cross-functional teams to identify and implement new growth opportunities.
- Deeply understanding customers through data analysis and qualitative research to continually iterate and innovate the product experience.
- Running continuous experiments to uncover insights and improve conversion and engagement.
ASSUMPTION: This role requires a strong background in product management, with a focus on growth and experimentation. The ideal candidate will have experience in rapid A/B testing and be deeply quantitative.
📋 Key Responsibilities
✅ Lead the planning, execution, and delivery of our growth strategy and roadmap in partnership with our VPs of Product and Marketing by managing standups, sprint processes, and high-level communication with leadership.
✅ Collaborate closely with engineers, designers, marketing, and cross-functional teams to build features optimized for growth from ideation through design, execution, launch, outcomes, and iteration.
✅ Deeply understand our customers through dogfooding, data analysis, and qualitative research to continually iterate, innovate, and evolve the product experience.
✅ Run continuous experiments to uncover insights and improve conversion and engagement.
✅ Define and drive the improvement in growth metrics, owning and expanding the key product growth loops of the business.
ASSUMPTION: The role requires a high level of cross-functional collaboration and the ability to operate in situations with high levels of ambiguity.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Business, Marketing, or a related discipline) or equivalent experience.
Experience: 5+ years of product management experience delivering complex products and features from concept to launch.
Required Skills:
- Deeply quantitative and able to deconstruct a funnel, and define and calibrate target metrics.
- Ability to map and evaluate possible areas of experimentation and prioritize at the category level based on business impact.
- Strong ability to research ideas, understand the customer, and make informed decisions based on success metrics.
- Skilled at operating as a cross-functional leader in situations with high levels of ambiguity.
- Mastery of data and product tools including JIRA, Amplitude, Looker, etc.
- Scrappy, motivated, problem solver who won’t wait for direction.
Preferred Skills:
- Deep knowledge of SQL.
- Entrepreneurial experience.
- Knowledge of digital marketing channels including SEO.
- Familiarity with marketing technology and tracking tools.
- Experience in travel or marketplace products.
ASSUMPTION: While the role requires a strong background in product management, ResortPass encourages candidates to apply even if they don’t have 100% of the listed qualifications. They believe in a holistic approach when evaluating talent for their team.
💰 Compensation & Benefits
Salary Range: $180,000 - $200,000 per year, commensurate with experience.
Benefits:
- Health, Dental & Vision — ResortPass contributes to the monthly premiums of these insurance plans.
- Stock Option Plan — Employees have the opportunity to become part-owners in the mission.
- 401k plan — Save for your future with a 401k plan offering.
- Unlimited Paid Time Off (PTO) — Enjoy life away from work to be inspired and fully recharge.
- Paid parental leave.
- Annual ResortPass credit — Access private beaches, deluxe saunas, awesome pools, and much more with your annual credit.
Working Hours: Full-time, 40 hours per week.
ASSUMPTION: The salary range provided is based on industry standards for a Lead Product Manager role in the New York area, with consideration for the required experience level.
📌 Applicant Insights
🔍 Company Context
Industry: ResortPass operates in the Internet Marketplace Platforms industry, focusing on providing day access to luxury hotel amenities.
Company Size: ResortPass has 51-200 employees, which means the company is in its growth stage and offers opportunities for significant impact and growth.
Founded: ResortPass was founded in 2016 and has since partnered with over 2,000 leading hotels and resorts, connecting over 5 million locals and visitors to resort amenities.
Company Description:
- ResortPass redefines what it means to be a guest at a hotel by offering day access to luxury hotel experiences, including breathtaking pools, private beaches, deluxe spas, and more.
- The company partners with leading hotels and resorts, such as Ritz-Carlton, Four Seasons, Westin, and Fairmont, to provide relaxation and luxury to people in their own neighborhoods.
- ResortPass has connected over 5 million people to relaxation and luxury in their own neighborhoods, making rest more mindful, togetherness more meaningful, and escape more accessible.
Company Specialties:
- Day access to luxury hotel amenities
- Marketplace platform for relaxation and luxury experiences
- Partnerships with leading hotels and resorts
Company Website: https://www.resortpass.com
ASSUMPTION: ResortPass is a well-established company in the luxury travel and hospitality industry, with a strong focus on providing exceptional experiences to its customers.
📊 Role Analysis
Career Level: This role is a senior-level position, requiring significant experience in product management and growth strategies.
Reporting Structure: The Lead Product Manager, Growth will report to the VP of Product and work closely with the VP of Marketing and other senior leaders.
Work Arrangement: This role requires on-site work at the ResortPass headquarters in New York City.
Growth Opportunities:
- As ResortPass continues to grow, there will be opportunities for the Lead Product Manager, Growth to take on more responsibilities and advance their career within the company.
- The role offers the chance to work closely with senior leadership, providing ample opportunities for mentorship and professional development.
- ResortPass encourages a culture of innovation and continuous learning, fostering an environment where employees can grow and thrive.
ASSUMPTION: The growth opportunities for this role are closely tied to the success of ResortPass's growth strategies and the impact the Lead Product Manager, Growth can make on the company's overall performance.
🌍 Location & Work Environment
Office Type: ResortPass has a physical office in New York City, where this role will be based.
Office Location(s): 121 Seaport Blvd, Boston, MA 02210
Geographic Context:
- New York City is a major hub for the travel and hospitality industry, providing ample opportunities for networking and collaboration.
- The city offers a diverse range of cultural, recreational, and culinary experiences.
- New York City has a competitive job market, with many companies vying for top talent in the tech and hospitality industries.
Work Schedule: Full-time, with the possibility of flexible hours and remote work arrangements for specific tasks or projects, as determined by the company.
ASSUMPTION: The work environment at ResortPass is dynamic and fast-paced, with a strong focus on collaboration and innovation.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the HR team
- Technical assessment or case study
- On-site or video interview with the hiring manager and team members
- Final interview with senior leadership
Key Assessment Areas:
- Product management experience and skills
- Growth strategy and experimentation mindset
- Data analysis and interpretation abilities
- Cross-functional collaboration and leadership skills
- Cultural fit and alignment with ResortPass's mission and values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Be prepared to discuss your approach to growth strategies, data analysis, and customer research during the interview.
- Demonstrate your ability to operate in situations with high levels of ambiguity and make data-driven decisions.
ATS Keywords: Product Management, Growth Strategy, A/B Testing, Customer Research, Cross-Functional Leadership, Data Analysis, SQL, Digital Marketing, Problem Solving, Product Tools
ASSUMPTION: The application process for this role may vary depending on the specific needs and preferences of the hiring manager and the HR team at ResortPass.
🛠️ Tools & Technologies
- JIRA
- Amplitude
- Looker
- SQL
- Digital marketing channels (e.g., SEO)
- Marketing technology and tracking tools
ASSUMPTION: The specific tools and technologies required for this role may evolve over time as ResortPass continues to grow and adapt its technology stack.
👔 Cultural Fit Considerations
Company Values:
- Customer-obsessed
- Analytically minded
- Scrappy and motivated
- Good person
Work Style:
- Collaborative and cross-functional
- Data-driven and results-oriented
- Adaptable and resilient in the face of ambiguity
- Customer-focused and passionate about delivering exceptional experiences
Self-Assessment Questions:
- Do you have a proven track record of driving business value through growth strategies and experimentation?
- Are you comfortable operating in situations with high levels of ambiguity and making data-driven decisions?
- Do you thrive in a collaborative, cross-functional work environment and enjoy working closely with diverse teams to deliver exceptional products?
ASSUMPTION: Cultural fit is crucial for success at ResortPass, as the company values a strong, cohesive team dynamic and a shared commitment to its mission and values.
⚠️ Potential Challenges
- Managing multiple priorities and competing demands from various stakeholders, including marketing, engineering, and leadership teams.
- Operating in a fast-paced, dynamic environment with a high degree of uncertainty and change.
- Balancing the need for data-driven decision-making with the need for swift execution and iteration.
- Navigating a competitive job market and a high bar for success in the New York City area.
ASSUMPTION: These challenges are inherent to the role and the industry, and successful candidates will be able to navigate them effectively while driving meaningful impact for ResortPass.
📈 Similar Roles Comparison
- Compared to other growth-focused product management roles, this position places a greater emphasis on experimentation and rapid A/B testing.
- Unlike some roles in the travel and hospitality industry, this position requires a strong background in data analysis and quantitative skills.
- Career progression in this role may follow a similar path to that of a Senior Product Manager or Director of Product Management, with a focus on growth and experimentation.
ASSUMPTION: While this role shares similarities with other growth-focused product management positions, its unique emphasis on experimentation and data-driven decision-making sets it apart in the industry.
📝 Sample Projects
- Developing and executing a comprehensive growth strategy for ResortPass's marketplace platform, including customer acquisition, engagement, and retention initiatives.
- Conducting customer research and analysis to identify pain points and opportunities for product improvement and innovation.
- Collaborating with cross-functional teams to design, build, and launch new features and products that drive growth and enhance the customer experience.
ASSUMPTION: These sample projects are representative of the types of initiatives the Lead Product Manager, Growth may undertake, but the specific projects will vary depending on the company's priorities and the individual's areas of expertise.
❓ Key Questions to Ask During Interview
- Can you describe the current state of ResortPass's growth strategy and how this role fits into the company's overall vision for expansion?
- How does ResortPass approach cross-functional collaboration and decision-making, particularly in the context of growth and experimentation?
- What are the most significant challenges facing ResortPass's growth initiatives, and how can this role help address them?
- How does ResortPass support the professional development and growth of its employees, particularly in the context of this role?
- What is the company's approach to work-life balance and employee well-being, particularly for employees in this role?
ASSUMPTION: Asking thoughtful, insightful questions during the interview process demonstrates your interest in the role and your commitment to understanding the company's priorities and culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare for your interviews by researching ResortPass's mission, values, and growth strategies, as well as the specific challenges and opportunities facing the company.
- Be ready to discuss your approach to growth strategies, data analysis, and customer research during the interview.
- Follow up with the hiring manager or HR team within one week of your interview to express your continued interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
