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Lifecycle Marketing Lead (Hybrid)

Enova International
Full-time
On-site
Chicago, Illinois, United States
🎯 CRM & Loyalty Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Lifecycle Marketing Lead (Hybrid)

πŸ”Ή Company: Enova International

πŸ”Ή Location: Chicago, IL

πŸ”Ή Job Type: Hybrid

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: June 30, 2025

πŸ”Ή Experience Level: 6-8 years

πŸ”Ή Remote Status: Hybrid (In-office Tue-Thu, Remote Mon & Fri)

πŸš€ Job Overview

Key aspects of this role include:

  • Building, executing, and optimizing lifecycle marketing programs across digital channels
  • Driving customer engagement and retention through personalized messaging
  • Collaborating cross-functionally with teams to translate business goals into scalable campaigns
  • Growing into broader platform ownership and customer experience architecture
  • Operating autonomously in a fast-paced environment and driving continuous improvement

ASSUMPTION: This role requires a strong technical marketer with a deep understanding of Salesforce Marketing Cloud and a passion for customer engagement.

πŸ“‹ Key Responsibilities

βœ… Build and launch email and SMS campaigns and journeys using Salesforce Marketing Cloud, Oracle Responsys, and other martech tools

βœ… Personalize messaging based on customer behavior, product usage, and lifecycle stage using dynamic content

βœ… Support campaign QA and UAT to ensure accurate, on-brand execution across channels and devices

βœ… Write SQL queries to build and maintain audience segments across lifecycle stages

βœ… Implement AMPscript and other personalization languages to drive dynamic experiences

βœ… Maintain segmentation logic to ensure audience accuracy, compliance, and scale

βœ… Evaluate and help integrate new tools to enhance automation, personalization, and compliance

βœ… Design and execute A/B and multivariate tests across the customer journey

βœ… Track key metrics and drive data-informed optimizations

βœ… Document test results and share learnings to inform future strategy

ASSUMPTION: This role involves a mix of hands-on campaign execution and strategic planning to optimize lifecycle marketing programs.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 6-8 years in lifecycle marketing, CRM marketing, or marketing automation (fintech, SaaS, or regulated industries a plus)

Required Skills:

  • Advanced proficiency in Salesforce Marketing Cloud, including Journey Builder, Automation Studio, and Contact Builder
  • Strong fluency in SQL and AMPscript; working knowledge of JavaScript, HTML, and CSS
  • Experience connecting and activating data from multiple systems to marketing platforms
  • Analytical mindset with comfort testing, iterating, and measuring marketing performance
  • Excellent communication and collaboration skills across cross-functional teams
  • Self-starter with the ability to operate autonomously in a fast-paced environment
  • Adaptability and curiosity around emerging technologies and tools

Preferred Skills:

  • Experience with Oracle Responsys
  • Familiarity with Snowflake or other data warehouses

ASSUMPTION: Candidates should have a strong technical background in lifecycle marketing and be comfortable working with various marketing technologies.

πŸ’° Compensation & Benefits

Salary Range: $90,000 to $130,000 per year

Benefits:

  • Health, dental, and vision insurance including mental health benefits
  • 401(k) matching plus a roth option (U.S. Based employees only)
  • PTO and paid holidays off
  • Sabbatical program (for eligible roles)
  • Summer hours (for eligible roles)
  • Paid parental leave
  • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
  • Employee recognition and rewards program
  • Charitable matching and a paid volunteer day

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range is based on industry standards for a marketing lead role with the required experience level and location. Benefits are comprehensive and competitive for the industry.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services

Company Size: 1,001-5,000 employees (Large enterprise)

Founded: 2004 (21 years ago)

Company Description:

  • Enova International is a leading online financial services company that serves small businesses and consumers who are underserved by traditional banks.
  • The company offers a suite of market-leading products powered by its world-class analytics, machine learning algorithms, and proprietary technology.
  • Enova has provided over $61 billion in loans and financing to more than 12 million customers over its 20-year history.

Company Specialties:

  • Online Financial Services
  • Analytics-as-a-Service
  • FinTech
  • Consumer Lending
  • Small Business Lending
  • Technology and Analytics

Company Website: www.enova.com

ASSUMPTION: Enova is a well-established company in the financial services industry with a strong focus on technology and analytics.

πŸ“Š Role Analysis

Career Level: Mid-level to senior marketing role with potential for growth into broader platform ownership and customer experience architecture

Reporting Structure: This role reports directly to the Senior Marketing Manager and collaborates cross-functionally with teams across Marketing, Analytics, Product, Tech, and Creative.

Work Arrangement: Hybrid (In-office Tue-Thu, Remote Mon & Fri)

Growth Opportunities:

  • Expanding into broader platform ownership and customer experience architecture
  • Developing expertise in emerging marketing technologies and tools
  • Gaining experience in cross-functional team leadership and collaboration

ASSUMPTION: This role offers opportunities for career growth and development within the marketing function and beyond.

🌍 Location & Work Environment

Office Type: Hybrid (In-office Tue-Thu, Remote Mon & Fri)

Office Location(s): 175 W. Jackson Blvd, Chicago, IL 60604, US

Geographic Context:

  • Chicago, IL is a major city with a diverse population and a vibrant tech industry.
  • The office is located in the heart of downtown Chicago, offering easy access to public transportation and various amenities.
  • Enova's office culture is collaborative and inclusive, with a strong focus on work-life balance.

Work Schedule: Full-time (40 hours per week) with flexible hours and remote work options

ASSUMPTION: The hybrid work arrangement offers a good balance between in-office collaboration and remote flexibility.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • On-site or virtual interview with the marketing team
  • Final interview with the senior marketing manager

Key Assessment Areas:

  • Technical proficiency in Salesforce Marketing Cloud and related tools
  • Analytical skills and data-driven decision-making
  • Communication and collaboration skills
  • Cultural fit and alignment with Enova's values

Application Tips:

  • Highlight relevant experience and achievements in lifecycle marketing and CRM
  • Demonstrate a strong understanding of Salesforce Marketing Cloud and related tools
  • Showcase your analytical skills and data-driven approach to marketing
  • Tailor your resume and cover letter to emphasize your fit for the role and Enova's company culture

ATS Keywords: Lifecycle Marketing, Salesforce Marketing Cloud, CRM Marketing, Marketing Automation, SQL, AMPscript, JavaScript, HTML, CSS, Data Integration, Analytical Skills, Communication Skills, Collaboration Skills, Self-Starter, Adaptability, Curiosity

ASSUMPTION: The interview process will focus on assessing technical skills, analytical thinking, and cultural fit for the role and Enova's company culture.

πŸ› οΈ Tools & Technologies

  • Salesforce Marketing Cloud
  • Oracle Responsys
  • SQL
  • AMPscript
  • JavaScript
  • HTML
  • CSS
  • Snowflake or other data warehouses (optional)

ASSUMPTION: This role requires proficiency in various marketing technologies and tools, with a strong focus on Salesforce Marketing Cloud and related platforms.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Challenge assumptions
  • Think big
  • Set high expectations
  • Hire and develop the best
  • Work someplace awesome

Work Style:

  • Collaborative and inclusive
  • Data-driven and analytical
  • Fast-paced and innovative
  • Focused on work-life balance

Self-Assessment Questions:

  • Do you have a strong understanding of Salesforce Marketing Cloud and related tools?
  • Are you comfortable working in a fast-paced, collaborative environment?
  • Do you thrive on data-driven decision-making and continuous improvement?

ASSUMPTION: Enova's company culture values collaboration, innovation, and a strong work-life balance, with a focus on hiring and developing the best talent.

⚠️ Potential Challenges

  • Managing multiple campaigns and projects simultaneously
  • Keeping up with emerging marketing technologies and tools
  • Balancing remote work and in-office collaboration in a hybrid environment
  • Navigating a large, enterprise-level organization

ASSUMPTION: These challenges can be overcome with strong time management, adaptability, and effective communication skills.

πŸ“ˆ Similar Roles Comparison

  • Lifecycle Marketing Manager (Full-time, On-site) vs. Lifecycle Marketing Lead (Hybrid)
    • Hybrid role offers more flexibility and remote work options
    • Full-time role may provide more opportunities for in-office collaboration and mentorship
  • Industry-specific context
    • Financial services industry requires compliance with regulations and industry standards
    • Other industries may have different marketing priorities and customer bases
  • Career path comparison
    • Lifecycle Marketing Lead role can grow into broader platform ownership and customer experience architecture
    • Other roles may offer different career growth opportunities within the marketing function or beyond

ASSUMPTION: This role offers a unique blend of hybrid work arrangements, career growth opportunities, and industry-specific context.

πŸ“ Sample Projects

  • Developing and executing a multi-channel customer onboarding campaign to improve engagement and retention
  • Optimizing email and SMS segmentation logic to enhance personalization and scale
  • Implementing AMPscript and other personalization languages to drive dynamic experiences across the customer journey

ASSUMPTION: These sample projects illustrate the hands-on, technical nature of the Lifecycle Marketing Lead role and the opportunity to drive meaningful impact on customer engagement and retention.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 30-60-90 days?
  • How does this role collaborate with other teams across Marketing, Analytics, Product, Tech, and Creative?
  • What opportunities are there for growth and development within the marketing function and beyond?
  • How does Enova support work-life balance and employee well-being?
  • What are the key challenges facing the marketing team, and how can this role help address them?

ASSUMPTION: Asking these questions will help you better understand the role's expectations, Enova's company culture, and the opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills in lifecycle marketing, CRM, and marketing automation
  • Prepare examples of your past campaign successes and the data-driven strategies you used to optimize performance
  • Follow up with the hiring manager one week after submission to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.