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Lifecycle Marketing Manager

Forge Global
Full-time
On-site
New York, United States
🎯 CRM & Loyalty Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Lifecycle Marketing Manager

πŸ”Ή Company: Forge Global

πŸ”Ή Location: New York, United States (Hybrid: 2-3 days in office)

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: May 19, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Managing and scaling email marketing programs
  • Collaborating with cross-functional teams to drive engagement and revenue
  • Ensuring compliance with email best practices and regulations
  • Liaising with stakeholders to identify and execute email opportunities

ASSUMPTION: This role requires a balance of strategic thinking and tactical execution, with a strong focus on data-driven decision making.

πŸ“‹ Key Responsibilities

βœ… Manage and execute email marketing programs, including automated and personalized email notifications

βœ… Own Forge’s email calendar and communicate initiatives to stakeholders

βœ… Build, test, and optimize email content and call-to-actions

βœ… Manage Forge’s email agency, set priorities, and maintain accountability

βœ… Liaise with business lines to identify and execute email opportunities

βœ… Ensure Forge adheres to email best practices and regulations

ASSUMPTION: This role requires strong project management skills and the ability to work effectively with various teams and stakeholders.

🎯 Required Qualifications

Education: Bachelor’s degree

Experience: 5+ years planning and executing email programs for a corporate organization

Required Skills:

  • Strong analytical skills and data-driven decision making
  • Familiarity with marketing automation platforms, CRM systems, and analytical tools
  • Excellent communication and interpersonal skills
  • Experience with data structures, mapping attributes, and transforming values
  • Knowledgeable about email industry trends, laws, and regulations

Preferred Skills:

  • Experience with Braze
  • Experience at a financial services or fintech company
  • Experience with SMS and in-product notifications

ASSUMPTION: While not required, experience with Braze and in the financial services industry would be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: $135,000 - $155,000 + annual bonus (for residents of San Francisco/Bay Area, CA or New York, NY)

Benefits:

  • Equal opportunity employer with a focus on diversity

Working Hours: Full-time (40 hours/week)

ASSUMPTION: The salary range provided is for residents of San Francisco/Bay Area, CA or New York, NY. Final offers may vary based on geography, candidate experience, and other factors.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services, specifically focused on the private market

Company Size: 201-500 employees (as of 2025)

Founded: 2014

Company Description:

  • Forge Global is a technology innovator in the private market, offering liquidity solutions, exclusive data and insights, and a vibrant marketplace
  • The company aims to deliver a richer future for everyone by empowering companies, employees, and investors
  • Forge Global values being bold, humble, and accountable in its approach to building the best-in-class technology infrastructure for the global private market

Company Specialties:

  • Secondary shares trading platform
  • Private markets
  • Fintech
  • Investing in pre-IPO companies
  • Secondary marketplace
  • Private market data and index
  • Buying and selling private company shares

Company Website: https://www.forgeglobal.com/

ASSUMPTION: Forge Global is a well-established company in the financial services industry, with a strong focus on innovation and technology.

πŸ“Š Role Analysis

Career Level: Mid-level to senior, depending on experience

Reporting Structure: This role reports to the Head of Marketing and works closely with various business lines and stakeholders

Work Arrangement: Hybrid, with 2-3 days per week in the office (San Francisco, CA or New York, NY)

Growth Opportunities:

  • Potential to grow into a leadership role as the company expands
  • Opportunity to work on high-impact projects and drive significant business growth
  • Chance to learn and develop skills in a dynamic and innovative environment

ASSUMPTION: This role offers significant growth potential as Forge Global continues to expand and innovate in the private market.

🌍 Location & Work Environment

Office Type: Modern, collaborative office spaces in San Francisco, CA or New York, NY

Office Location(s): 4 Embarcadero Center, Floor 15, San Francisco, CA 94111, US (San Francisco office); New York office location TBD

Geographic Context:

  • San Francisco, CA: Tech hub with a vibrant startup scene and diverse culture
  • New York, NY: Global financial capital with a fast-paced and competitive job market

Work Schedule: Full-time (40 hours/week) with flexible hours and remote work options

ASSUMPTION: The work environment at Forge Global is collaborative, innovative, and focused on driving business growth through technology and data-driven decision making.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the hiring manager
  • On-site or virtual interview with the marketing team
  • Final interview with the Head of Marketing

Key Assessment Areas:

  • Email marketing expertise and strategy
  • Data analysis and interpretation skills
  • Communication and interpersonal skills
  • Project management and stakeholder collaboration

Application Tips:

  • Highlight relevant email marketing experience and achievements in your resume
  • Tailor your cover letter to demonstrate your understanding of Forge Global's mission and values
  • Prepare examples of email campaigns you've managed and their outcomes

ATS Keywords: Email Marketing, Data Analysis, Marketing Automation, CRM Systems, Stakeholder Management, Email Best Practices, Project Management, Industry Trends

ASSUMPTION: The interview process at Forge Global is designed to assess your technical skills, strategic thinking, and cultural fit within the organization.

πŸ› οΈ Tools & Technologies

  • Braze (preferred)
  • Other marketing automation platforms (e.g., Marketo, HubSpot, Pardot)
  • CRM systems (e.g., Salesforce, HubSpot CRM, Zoho CRM)
  • Analytical tools (e.g., Google Analytics, Tableau, Power BI)

ASSUMPTION: While experience with Braze is preferred, candidates with experience in other marketing automation platforms and tools may also be considered.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Bold: Forge Global encourages employees to take calculated risks and innovate
  • Humble: The company values collaboration, learning, and continuous improvement
  • Accountable: Forge Global holds its employees responsible for delivering results and driving business growth

Work Style:

  • Data-driven: Forge Global makes decisions based on data and analytics
  • Collaborative: The company values teamwork and cross-functional collaboration
  • Innovative: Forge Global encourages employees to think creatively and challenge the status quo

Self-Assessment Questions:

  • Do you have experience managing email marketing programs and driving business growth?
  • Are you comfortable working with data and using it to inform your marketing strategies?
  • Do you thrive in a collaborative, innovative environment and enjoy working with diverse teams?

ASSUMPTION: Candidates who align with Forge Global's values and work style are more likely to succeed in this role and contribute to the company's continued growth.

⚠️ Potential Challenges

  • Managing multiple email programs and stakeholders simultaneously
  • Keeping up with industry trends and regulations in the fast-paced financial services sector
  • Balancing strategic thinking with tactical execution in a dynamic and growing organization
  • Adapting to a hybrid work environment and maintaining productivity

ASSUMPTION: These challenges can be overcome with strong project management skills, effective communication, and a willingness to adapt and learn in a dynamic environment.

πŸ“ˆ Similar Roles Comparison

  • Lifecycle Marketing Manager vs. Senior Email Marketing Manager: The former role focuses more on strategic planning and cross-functional collaboration, while the latter is more focused on tactical execution and day-to-day management
  • Industry-specific context: Financial services vs. other industries: The financial services industry has unique regulations and compliance requirements, which may impact the role's responsibilities and priorities
  • Career path comparison: Lifecycle Marketing Manager is a mid-level to senior role with potential for growth into leadership positions as the company expands

ASSUMPTION: While there are similarities between this role and other marketing roles, the unique aspects of the financial services industry and Forge Global's focus on innovation set this role apart.

πŸ“ Sample Projects

  • Developing and executing a comprehensive email marketing strategy for a new product launch
  • Optimizing email content and call-to-actions to improve open rates and click-through rates
  • Managing an email agency to ensure timely and high-quality deliverables

ASSUMPTION: These sample projects illustrate the strategic and tactical aspects of the Lifecycle Marketing Manager role at Forge Global.

❓ Key Questions to Ask During Interview

  • Can you describe the current email marketing landscape at Forge Global, and how this role will contribute to its evolution?
  • How does Forge Global support the professional growth and development of its marketing team members?
  • What are the biggest challenges facing the marketing team in the next 12-24 months, and how can this role help address them?
  • How does Forge Global measure the success of its email marketing campaigns, and what key performance indicators (KPIs) are most important?
  • What is the company's long-term vision for its email marketing efforts, and how does this role fit into that vision?

ASSUMPTION: Asking these questions demonstrates your interest in the role, the company, and its long-term success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your relevant email marketing experience and skills
  • Write a cover letter that demonstrates your understanding of Forge Global's mission and values, and your fit for the role
  • Prepare examples of email campaigns you've managed and their outcomes to discuss during the interview
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.