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Manager, Communications - IT and Digital Americas Manager, Communications - IT and Digital Americas

Nestle Operational Services Worldwide SA
Full-time
On-site
St. Louis, Missouri, United States
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Manager, Communications - IT and Digital Americas

πŸ”Ή Company: NestlΓ© Operational Services Worldwide SA

πŸ”Ή Location: St. Louis, Missouri, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: IT & Digital

πŸ”Ή Date Posted: 2025-07-01

πŸ”Ή Experience Level: 7+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and implementing a comprehensive communication strategy for IT & Digital Americas
  • Driving the adoption of major technology initiatives through engaging content
  • Ensuring consistent brand communication across all messaging
  • Collaborating with IT & Digital AMS colleagues and other business partners

ASSUMPTION: This role requires a strategic mindset, strong communication skills, and the ability to work effectively with diverse teams.

πŸ“‹ Key Responsibilities

βœ… Creating and implementing a comprehensive communication strategy for IT & Digital Americas

βœ… Driving the adoption of major technology initiatives through engaging content

βœ… Ensuring consistent brand communication across all messaging

βœ… Collaborating with IT & Digital AMS colleagues and other business partners

βœ… Measuring the effectiveness of communication efforts and using data to inform future strategies

ASSUMPTION: This role involves a high degree of stakeholder management, requiring strong interpersonal and communication skills.

🎯 Required Qualifications

Education: Bachelor's degree in communications, public relations, journalism, marketing, or a related field

Experience: 7+ years of experience in communications, public relations, or a related field

Required Skills:

  • Proven experience in developing and executing communication strategies
  • Strong written and verbal communication skills
  • Excellent project management skills
  • Fluency in English and Spanish

Preferred Skills:

  • Experience in a global environment with multi-cultural teams
  • Experience developing or being a part of one or more Change Management communication strategies

ASSUMPTION: While not explicitly stated, experience in the IT industry or with IT-related communications would be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: $120,000.00 to $152,000.00 per year

Benefits:

  • 401k with company match
  • Healthcare coverage
  • Performance-based incentives

Working Hours: Full-time (40 hours/week)

ASSUMPTION: The salary range provided is a good faith estimate and may vary based on factors including knowledge, skills, abilities, and geographic location.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: NestlΓ© is a multinational food and beverage company, operating in over 191 countries worldwide. It is the largest food and beverage company by revenue.

Company Size: NestlΓ© has over 273,000 employees globally, making it a large enterprise.

Founded: NestlΓ© was founded in 1866 by Henri NestlΓ©, with its headquarters still based in the Swiss town of Vevey.

Company Description:

  • NestlΓ©'s mission is to unlock the power of food to enhance quality of life for everyone, today and for generations to come.
  • The company serves with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day.
  • NestlΓ©'s culture is based on values rooted in respect: respect for ourselves, respect for others, respect for diversity, and respect for the future.

Company Specialties:

  • Coffee and beverages
  • Dairy
  • Confectionary
  • Culinary and frozen food
  • Ice Cream
  • Infant nutrition
  • Healthcare nutrition
  • Out of home F&B solutions
  • Petcare

Company Website: http://www.nestle.com

ASSUMPTION: NestlΓ©'s large size and global presence offer extensive opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: This role is at the manager level, requiring strategic thinking and leadership skills.

Reporting Structure: The Manager, Communications reports directly to the Head of Communications for IT & Digital Americas.

Work Arrangement: This role is on-site, with the possibility of occasional remote work for meetings or events.

Growth Opportunities:

  • Potential to work on global projects and collaborate with international teams
  • Opportunity to develop and refine communication strategies for various technology initiatives
  • Possibility to advance to a more senior role within the communications function

ASSUMPTION: Given NestlΓ©'s size and global presence, there are ample opportunities for professional growth and development.

🌍 Location & Work Environment

Office Type: NestlΓ©'s St. Louis office is a corporate office, with a professional and collaborative work environment.

Office Location(s): St. Louis, Missouri, United States

Geographic Context:

  • St. Louis is the largest city in Missouri, with a population of over 300,000 people.
  • The city is known for its rich history, cultural attractions, and vibrant arts scene.
  • St. Louis has a humid subtropical climate, with hot summers and cold winters.

Work Schedule: The work schedule is typically Monday through Friday, 9:00 AM to 5:00 PM, with flexibility for meetings and events.

ASSUMPTION: The St. Louis office provides a dynamic and engaging work environment, with opportunities to collaborate with diverse teams.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the HR department
  • On-site or virtual interview with the hiring manager and/or team members
  • Final interview with senior leadership

Key Assessment Areas:

  • Communication skills and presentation abilities
  • Strategic thinking and problem-solving skills
  • Cultural fit and alignment with NestlΓ©'s values
  • Experience with communication strategies and tactics

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare examples of successful communication strategies you've developed and executed
  • Research NestlΓ©'s communication style and values to demonstrate your cultural fit

ATS Keywords: communications, public relations, journalism, marketing, multimedia storytelling, digital communication, change management, stakeholder management, engagement planning, content creation, strategic communications, team collaboration, data analysis, bilingual, cultural awareness

ASSUMPTION: The interview process for this role is likely to be comprehensive, with a focus on assessing communication skills and cultural fit.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Communication platforms (e.g., Populo, Viva Engage)
  • Project management tools (e.g., Asana, Trello)
  • Multimedia editing tools (e.g., Adobe Creative Suite, Canva)

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the projects and initiatives being undertaken.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Respect for ourselves
  • Respect for others
  • Respect for diversity
  • Respect for the future

Work Style:

  • Collaborative and team-oriented
  • Results-driven and focused on delivering high-quality work
  • Adaptable and open to feedback

Self-Assessment Questions:

  • How do you demonstrate respect for diversity in your communication strategies?
  • How do you ensure your communication style aligns with NestlΓ©'s values?
  • How do you handle feedback and make adjustments to your communication plans?

ASSUMPTION: NestlΓ©'s values and work style emphasize respect, collaboration, and adaptability, making cultural fit crucial for success in this role.

⚠️ Potential Challenges

  • Managing multiple stakeholders with competing priorities and expectations
  • Keeping up with the fast-paced nature of the IT industry and its constant technological changes
  • Balancing the need for strategic, long-term communication planning with immediate, tactical demands
  • Adapting to a large, global organization with diverse teams and cultures

ASSUMPTION: These challenges can be overcome with strong communication skills, strategic thinking, and a willingness to adapt and learn.

πŸ“ˆ Similar Roles Comparison

  • Compared to other communication manager roles, this position has a stronger focus on IT and digital initiatives
  • In the IT industry, communication managers often play a critical role in driving adoption and engagement with technology solutions
  • Career progression in this role could lead to more senior communication positions within NestlΓ© or other IT companies

ASSUMPTION: This role offers unique opportunities for growth and development within the IT and digital communications field.

πŸ“ Sample Projects

  • Developing and executing a communication strategy for a major IT system implementation
  • Creating engaging content for an internal social media platform to drive user adoption
  • Managing a team to produce a quarterly newsletter featuring IT and digital success stories and updates

ASSUMPTION: These sample projects illustrate the strategic and tactical aspects of the role, as well as the opportunity to lead and collaborate with teams.

❓ Key Questions to Ask During Interview

  • How does this role support the overall mission and goals of IT & Digital Americas?
  • What are the key priorities for the first 90 days in this role?
  • How does the company support the professional development of its employees?
  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does the company foster a culture of innovation and continuous improvement?

ASSUMPTION: These questions demonstrate your interest in the role and provide valuable insights into the work environment and company culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare examples of successful communication strategies you've developed and executed
  • Research NestlΓ©'s communication style and values to demonstrate your cultural fit
  • Follow up with the hiring manager one week after your final interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.