🔹 Job Title: Manager, Digital Account Management
🔹 Company: NBCUniversal
🔹 Location: New York, United States
🔹 Job Type: Full-time, Hybrid
🔹 Category: Entertainment Providers
🔹 Date Posted: April 28, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site (Hybrid)
Key aspects of this role include:
ASSUMPTION: This role requires a strong background in team management, digital campaign management, and post-sales operations. Candidates should be comfortable working in a fast-paced environment and have excellent communication and organizational skills.
✅ Manage and train Account Management team members to enhance their skills and performance
✅ Ensure efficient digital processes and workflows
✅ Provide planning approval and guidance
✅ Oversee billing, invoicing, and revenue allocation
✅ Offer support and approval with Operative One (Order Management System)
✅ Monitor and manage planning requests and responses
✅ Oversee post-sales campaign pacing and delivery
✅ Indirectly support Local Digital Campaign Managers
✅ Disseminate pertinent information and documentation
✅ Contribute to weekly Account Manager briefings
✅ Participate in manager-level meetings to discuss process improvements
ASSUMPTION: This role involves a high level of multitasking, prioritization, and attention to detail. Candidates should be comfortable working with tight deadlines and managing a large volume of projects.
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 3-4 years of experience managing a sales support team, with a focus on planning and campaign fulfillment
Required Skills:
Preferred Skills:
ASSUMPTION: Candidates with experience in the entertainment industry or digital media may have an advantage in this role. However, a strong background in team management and digital campaign management is more critical.
Salary Range: $90,000 - $110,000 (bonus eligible)
Benefits:
Working Hours: 40 hours per week, with a hybrid work arrangement requiring on-site presence at least three days per week
ASSUMPTION: The salary range provided is based on industry standards for a manager-level position in the entertainment industry. However, actual compensation may vary depending on the candidate's experience and qualifications.
Industry: Entertainment Providers. NBCUniversal is a leading media and entertainment company that creates, distributes, and brings to life world-class content through its film, television, and streaming platforms, as well as its theme parks and consumer experiences.
Company Size: 10,001+ employees. As a large corporation, NBCUniversal offers numerous opportunities for growth and collaboration. However, applicants should expect a structured and hierarchical work environment.
Founded: NBCUniversal was founded in 2004 as a result of the merger between NBC and Universal Studios. The company has since grown to include a wide range of entertainment and news brands, as well as streaming services and theme parks.
Company Description:
Company Specialties:
Company Website: NBCUniversal.com
ASSUMPTION: NBCUniversal's extensive portfolio of brands and platforms offers applicants a unique opportunity to work on a wide range of projects and content. However, the company's size and complexity may also present challenges in terms of navigating internal structures and processes.
Career Level: Managerial. This role is designed for experienced professionals looking to manage a team and drive digital campaign strategies within a large organization.
Reporting Structure: The Manager, Digital Account Management will oversee a team of Account Managers and collaborate with digital operations leads and other stakeholders within NBCUniversal.
Work Arrangement: Hybrid. This role requires on-site presence at least three days per week, with the remaining days worked remotely.
Growth Opportunities:
ASSUMPTION: Given NBCUniversal's size and breadth, there are numerous opportunities for growth and development within the company. However, applicants should be prepared to demonstrate their skills and qualifications to secure these opportunities.
Office Type: Corporate headquarters. This role is based at NBCUniversal's corporate headquarters in New York City, with a hybrid work arrangement requiring on-site presence at least three days per week.
Office Location(s): 30 Rockefeller Plaza, New York City, NY 10112-0002, US
Geographic Context:
Work Schedule: Standard business hours, with the possibility of occasional overtime or weekend work to meet project deadlines.
ASSUMPTION: While the hybrid work arrangement offers some flexibility, applicants should be prepared to commute to the office at least three days per week and be available for meetings and collaboration during standard business hours.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Digital Account Management, Team Management, Campaign Management, Sales Planning, Billing Reconciliation, Operative One, Post-Sales Operations, NBCUniversal
ASSUMPTION: NBCUniversal's application process may involve multiple rounds of interviews and assessments to ensure the best fit for the role and the company. Applicants should be prepared to invest time and effort in the application and interview process.
ASSUMPTION: While specific tools and technologies may vary depending on the projects and campaigns managed, applicants should be comfortable working with digital campaign management and project management tools.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: NBCUniversal's company culture values innovation, collaboration, and excellence. Applicants should be comfortable working in a fast-paced, dynamic environment and be able to demonstrate their alignment with the company's values and work style.
ASSUMPTION: While this role presents numerous opportunities for growth and development, applicants should be prepared to face challenges related to team management, project prioritization, and navigating a large organization. Strong communication, organizational, and problem-solving skills will be essential for success in this role.
ASSUMPTION: Applicants should be aware that this role is focused on digital account management and post-sales operations, and may differ from other management roles within NBCUniversal or the broader entertainment industry. However, the skills and experience gained in this role can be valuable for career progression within the company or the industry.
ASSUMPTION: The specific projects and campaigns managed in this role will vary depending on the company's priorities and the digital landscape. However, applicants should be prepared to work on high-profile, high-impact projects that require strong team management, communication, and problem-solving skills.
ASSUMPTION: Applicants should use the interview process to gather information about the team, the role's fit within the company, and the opportunities for professional development and growth. Asking thoughtful, insightful questions demonstrates your interest in and preparation for the role.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.