Manager, Growth Analytics

📌 Core Information 🔹 Job Title: Manager, Growth Analytics 🔹 Company: Trupanion 🔹 Location: Seattle, WA, USA 🔹 Job Type: Contract 🔹 Category: Analytics & Insights 🔹 Date Posted: May 2, 2025 🔹 Experience Level: 3-5 years (Mid-Senior level) 🔹 Remote Status: Hybrid (3 days in-office) 🚀 Job Overview Key aspects of this role include: - Leading and mentoring a team of analysts to deliver critical business insights - Building and scaling internal data products to drive data-driven decision-making - Managing stakeholder requests and ensuring timely, high-quality analytical support - Overseeing growth KPI reporting and performance monitoring - Collaborating with data engineering to develop scalable, reusable data models ASSUMPTION: This role requires a strong technical background, proven leadership capabilities, and a passion for coaching and developing people. The ideal candidate will have experience in data analysis, business analytics, or related fields, with a focus on delivering data products and actionable insights in a dynamic, high-growth environment. 📋 Key Responsibilities ✅ Lead and mentor a high-performing team of analysts, fostering a culture of collaboration, curiosity, and continuous growth ✅ Build strong relationships with cross-functional partners to understand their goals and translate them into impactful data solutions ✅ Promote data literacy and empower teams across the organization to make data-informed decisions ✅ Oversee the design and delivery of reporting, dashboards, and analytics that track KPIs and uncover performance trends ✅ Ensure data accuracy, consistency, and reliability to support confident decision-making ✅ Collaborate with data engineering to develop scalable, reusable data models ✅ Drive continuous improvement through process optimization and automation of reporting workflows ASSUMPTION: The role involves a mix of strategic thinking, hands-on problem-solving, and team leadership. The ideal candidate will be comfortable managing complex projects and delivering results under tight deadlines. 🎯 Required Qualifications Education: - Bachelor or master's degree in Mathematics, Actuarial Sciences, Statistics, Computer Science, or a related field (preferred) Experience: - 3-5 years of professional experience in data analysis, business analytics, or related fields - 2-3 years of leadership experience managing diverse teams of data professionals Required Skills: - Proficiency in SQL, Excel, and data visualization platforms such as Tableau or Power BI - Strong foundation in data modeling, analytics best practices, and data governance - Ability to manage complex projects and deliver results under tight deadlines - Strategic thinker with a hands-on approach to problem-solving and innovation Preferred Skills: - Experience with big data tools and technologies (e.g., Hadoop, Spark, Hive) - Familiarity with pet insurance or related industries ASSUMPTION: While a degree in a related field is preferred, relevant work experience and a strong portfolio of past projects may be considered in lieu of formal education. 💰 Compensation & Benefits Salary Range: $110,000 - $130,000 per year (full-time schedule) - Along with base salary, Trupanion employees are eligible for monthly bonuses - New hire Restricted Stock Units vest over 4 years Benefits: - Full medical, dental, and vision benefits at no cost to the employee - Four weeks of paid time off and 9 paid float holidays - Five-week sabbatical after five years of employment - Open, casual, pet-friendly, and fun office environment - Free medical health insurance for your pet (1 dog or cat) - Paid time off to volunteer at nonprofit organizations - Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards Working Hours: 40 hours per week, with a hybrid remote/in-office schedule (3 days in-office) ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the Seattle area. The final offer may vary depending on the candidate's experience and qualifications. 📌 Applicant Insights 🔍 Company Context Industry: Trupanion is a leading provider of medical insurance for cats and dogs in North America, operating in the pet insurance industry. Company Size: Trupanion has 1,001-5,000 employees, making it a mid-sized company. This size offers opportunities for growth and impact, with a well-established infrastructure and resources. Founded: Trupanion was founded in 2000 and has since grown to become a market leader in pet medical insurance. Company Description: - Trupanion is known for superior coverage and top-notch customer service, with a focus on swift claims resolutions and providing the best medical insurance care available. - The company is growing its footprint throughout North America and seeks ambitious, data-driven individuals to join its team and help nurture a market with immense opportunity. - Trupanion is underwritten in the U.S. by American Pet Insurance Co. and in Canada by Omega General Insurance Co. Company Specialties: - Insurance (pet insurance, medical insurance) - Big data - Pet products and consumer services Company Website: http://trupanion.com ASSUMPTION: Trupanion's focus on pet medical insurance provides a unique opportunity for candidates interested in the pet industry or looking to make an impact in a growing market. 📊 Role Analysis Career Level: This role is at the mid-senior level, requiring a combination of technical expertise, leadership skills, and strategic thinking. Reporting Structure: The Growth Analytics Manager will report directly to the Director of Analytics & Insights and oversee a mid-sized team of analysts. Work Arrangement: This role is a hybrid position, requiring employees to work from the Seattle office at least 3 days a week. The remaining days can be worked remotely. Growth Opportunities: - As Trupanion continues to grow, there may be opportunities for the Growth Analytics Manager to take on additional responsibilities or move into a more senior role within the organization. - The company offers a five-week sabbatical after five years of employment, providing employees with the opportunity to recharge and pursue personal interests or professional development. ASSUMPTION: The hybrid work arrangement offers a balance between in-office collaboration and remote flexibility, allowing employees to maintain a healthy work-life balance. 🌍 Location & Work Environment Office Type: Trupanion's Seattle office is open, casual, pet-friendly, and fun, with amenities such as a free on-site gym, free dog walking services, free parking, and paid ORCA cards. Office Location(s): 6100 4th Ave S, Seattle, WA 98108, US Geographic Context: - Seattle is a vibrant, tech-centric city with a strong job market and a high cost of living. - The city is known for its coffee culture, outdoor activities, and diverse neighborhoods. - Seattle has a mild, oceanic climate with cool, wet winters and mild, relatively dry summers. Work Schedule: The standard work schedule is Monday through Friday, 9:00 AM to 5:00 PM, with a hybrid remote/in-office arrangement (3 days in-office). ASSUMPTION: The pet-friendly office environment and work-life balance opportunities make Trupanion an attractive employer for pet lovers and those seeking a flexible, collaborative work environment. 💼 Interview & Application Insights Typical Process: 1. Online application and resume screening 2. Phone or video screen with the hiring manager 3. In-person or virtual interview with the team 4. Final interview with the director or another senior leader Key Assessment Areas: - Technical skills and problem-solving abilities - Leadership and team management capabilities - Strategic thinking and communication skills - Cultural fit and alignment with Trupanion's values Application Tips: 1. Tailor your resume and cover letter to highlight your relevant experience and skills for this role. 2. Be prepared to discuss your experience with data analysis, business analytics, and leadership, as well as your familiarity with SQL, Excel, and data visualization tools. 3. Showcase your ability to manage complex projects and deliver results under tight deadlines. 4. Demonstrate your passion for coaching and developing people, as well as your commitment to fostering a culture of collaboration and continuous growth. ATS Keywords: Data analysis, business analytics, leadership, communication, interpersonal skills, data modeling, analytics best practices, data governance, SQL, Excel, data visualization, Tableau, Power BI, project management, problem-solving, innovation ASSUMPTION: The interview process at Trupanion is designed to assess both technical competencies and cultural fit, with a focus on finding candidates who can thrive in a dynamic, high-growth environment. 🛠️ Tools & Technologies - SQL - Excel - Data visualization platforms (e.g., Tableau, Power BI) - Big data tools and technologies (e.g., Hadoop, Spark, Hive) - optional ASSUMPTION: Proficiency in SQL, Excel, and data visualization tools is required for this role. Familiarity with big data tools and technologies is a plus but not a requirement. 👔 Cultural Fit Considerations Company Values: - Pet-centric: We put pets first in everything we do. - Integrity: We act with honesty and transparency. - Collaboration: We work together to achieve our goals. - Innovation: We continuously seek new and better ways to do things. - Accountability: We take responsibility for our actions and results. Work Style: - Trupanion values a collaborative, casual, and pet-friendly work environment. - Employees are encouraged to be themselves and bring their unique perspectives to the team. - The company fosters a culture of continuous growth and learning, with a focus on supporting employees' professional development. Self-Assessment Questions: 1. How do you align with Trupanion's pet-centric value, and how have you demonstrated this in your past roles? 2. How comfortable are you working in a hybrid remote/in-office environment, and how do you balance collaboration with focused work time? 3. How does your personal work style fit with Trupanion's collaborative and innovative culture? ASSUMPTION: Trupanion's company culture is centered around its pet-centric mission and values, with a focus on collaboration, innovation, and employee growth. ⚠️ Potential Challenges 1. Managing a mid-sized team with diverse skills and backgrounds, requiring strong leadership and communication skills. 2. Balancing the needs of multiple stakeholders and ensuring timely, high-quality analytical support. 3. Keeping up with the fast-paced, high-growth environment at Trupanion, requiring adaptability and a willingness to learn and grow. 4. Maintaining work-life balance in a hybrid remote/in-office role, with a focus on effective time management and prioritization. ASSUMPTION: The Growth Analytics Manager role presents unique challenges and opportunities for growth and development in a dynamic, high-growth environment. 📈 Similar Roles Comparison 1. Growth Analytics Manager vs. Data Analytics Manager: - Growth Analytics Manager focuses on driving business growth through data-driven insights, while Data Analytics Manager may have a broader scope, including operational and internal reporting. - Growth Analytics Manager may have more exposure to senior leadership and strategic decision-making. 2. Industry-specific context: - Pet insurance industry trends and regulations may impact the role's priorities and focus areas. - Familiarity with pet insurance or related industries can provide a competitive advantage. 3. Career path comparison: - Growth Analytics Manager is a mid-senior level role that can lead to more senior positions, such as Director of Analytics & Insights or Chief Data Officer. - Alternatively, this role can serve as a stepping stone to other leadership or functional roles within the organization. ASSUMPTION: The Growth Analytics Manager role offers a unique blend of strategic, leadership, and technical responsibilities, with opportunities for career growth and development within Trupanion. 📝 Sample Projects 1. Growth KPI Dashboard: Develop a comprehensive dashboard to track and monitor key growth metrics, enabling data-driven decision-making and performance optimization. 2. Customer Churn Analysis: Analyze customer churn data to identify trends, patterns, and root causes, and develop targeted retention strategies. 3. Product Performance Analysis: Evaluate the performance of Trupanion's pet insurance products, identifying opportunities for improvement and innovation. ASSUMPTION: These sample projects illustrate the range of responsibilities and impact that the Growth Analytics Manager role can have within Trupanion. ❓ Key Questions to Ask During Interview 1. Role Responsibilities: Can you provide more details about the day-to-day responsibilities and priorities for this role? 2. Team Structure: How is the Analytics & Insights team organized, and how does this role fit within the broader organization? 3. Company Culture: How does Trupanion's company culture support the growth and development of its employees? 4. Growth Opportunities: What opportunities are there for professional growth and development within this role and the organization? 5. Work Environment: How does Trupanion support work-life balance and employee well-being in a hybrid remote/in-office role? ASSUMPTION: Asking thoughtful, insightful questions during the interview process demonstrates your interest in the role and commitment to understanding the organization's culture and priorities. 📌 Next Steps for Applicants To apply for this position: - Submit your application through this link: https://jobs.smartrecruiters.com/Trupanion1/744000057321075-manager-growth-analytics- - Tailor your resume and cover letter to highlight your relevant experience and skills for this role. - Prepare for your interview by researching Trupanion's company culture, values, and industry trends. - Follow up with the hiring manager after your interview to express your appreciation and reiterate your interest in the role. - Be prepared to discuss your experience with data analysis, business analytics, and leadership, as well as your familiarity with SQL, Excel, and data visualization tools. ⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.