📌 Core Information
🔹 Job Title: Manager, IT Sales & Marketing
🔹 Company: White Cap
🔹 Location: REMOTE GA 3 - Remotely Working in Georgia
🔹 Job Type: Full-Time
🔹 Category: IT & Software
🔹 Date Posted: April 3, 2025
🔹 Experience Level: 7-10 years
🔹 Remote Status: Hybrid (2 days a week in Doraville, GA)
🚀 Job Overview
Key aspects of this role include:
- Managing a team to develop, implement, and support software applications and hardware platforms
- Building relationships with user groups to ensure operational stability and meet practical needs
- Managing system development and support activities, including project management and budgeting
- Resolving information services problems and providing tactical direction
- Selecting, developing, and motivating assigned staff
ASSUMPTION: This role requires a balance of technical, managerial, and interpersonal skills. The ideal candidate will have experience in systems development, project management, and team leadership.
📋 Key Responsibilities
✅ Builds relationship with key user and operation groups to identify and resolve business issues
✅ Manages system development and support activities to meet user needs in a timely and cost-effective manner
✅ Manages and tracks the progress of multiple development projects, including administration, work plans, resource planning and control, status reports, and budgeting
✅ Resolves information services problems by analyzing issues, discerning the most appropriate course of action, providing tactical direction, and reallocating resources as necessary
✅ Communicates status of activities with the team, peers, management, and end-users
✅ Selects, develops, and motivates assigned staff
ASSUMPTION: The role involves a mix of strategic planning, hands-on problem-solving, and team management. Strong communication and leadership skills are essential.
🎯 Required Qualifications
Education: Bachelor's degree in Computer Science or a related field
Experience: 7+ years of experience in a related field, with 3-5 years in a leader/team lead capacity
Required Skills:
- Team management
- Project management
- Systems development
- Budgeting and resource planning
- Problem-solving
- Communication
- Staff development
Preferred Skills:
- Experience with Salesforce requirements gathering, configuring, and reporting
- Experience in a matrix management environment
ASSUMPTION: The required and preferred qualifications listed are based on industry standards and the specific needs of this role. However, White Cap may consider candidates with equivalent experience and skills.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (based on industry standards for a Manager, IT role with 7-10 years of experience in the United States)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee discounts on products and services
- Professional development opportunities
Working Hours: Full-time, with occasional overnight travel (less than 10% of the time)
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience, skills, and negotiation.
📌 Applicant Insights
🔍 Company Context
Industry: White Cap is a leading distributor of concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors.
Company Size: White Cap has approximately 500 branches across North America with more than 10,500 employees supporting approximately 200,000 customers.
Founded: White Cap was founded in 1930 and has since grown to become a trusted partner for professional contractors.
Company Description:
- White Cap serves as a one-stop shop for professional contractors, providing a wide range of products and services to meet their distinct and customized supply needs
- The company operates in non-residential, infrastructure, and residential end markets
- White Cap is committed to building trust on every job by being deeply knowledgeable, fully capable, and always dependable
Company Specialties:
- Power Tools
- Safety Equipment
- Concrete Accessories
- Waterproofing Materials
- Geosynthetic/Erosion Control Supplies
- Residential Construction Materials
- Industrial Construction Materials
- Commercial Construction Materials
Company Website: about.whitecap.com
ASSUMPTION: White Cap's extensive product offerings and commitment to customer service make it an attractive employer for professionals in the construction industry.
📊 Role Analysis
Career Level: This role is a mid-level management position, requiring a balance of technical, managerial, and interpersonal skills.
Reporting Structure: The Manager, IT Sales & Marketing reports directly to the IT Director and oversees a team of IT professionals.
Work Arrangement: This is a hybrid role, requiring the candidate to work two days a week in the Doraville, GA Field Support Center.
Growth Opportunities:
- Advancement to a senior management or director-level position within the IT department
- Expansion of responsibilities to include additional departments or product lines
- Opportunities to lead special projects or initiatives
ASSUMPTION: The hybrid work arrangement offers a balance between remote work and in-person collaboration, providing flexibility while maintaining a strong team culture.
🌍 Location & Work Environment
Office Type: Hybrid (2 days a week in the Doraville, GA Field Support Center)
Office Location(s): 2451 Industry Ave, Atlanta, Georgia 30360, US
Geographic Context:
- The Doraville, GA office is located in the greater Atlanta metropolitan area, offering easy access to major highways and public transportation
- The area is known for its diverse culture, vibrant arts scene, and numerous outdoor recreation opportunities
- Atlanta is a major hub for the construction industry, providing ample networking and professional development opportunities
Work Schedule: Full-time, with occasional overnight travel (less than 10% of the time)
ASSUMPTION: The hybrid work arrangement and location in the greater Atlanta area offer a balance between work-life integration and professional growth opportunities.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the HR department
- Technical interview with the IT Director
- Behavioral interview with the hiring manager
- Final interview with key stakeholders
Key Assessment Areas:
- Technical skills in systems development and project management
- Leadership and team management abilities
- Problem-solving and decision-making skills
- Communication and interpersonal skills
Application Tips:
- Highlight your experience in systems development, project management, and team leadership
- Tailor your resume to emphasize skills and experiences relevant to the role
- Prepare examples of your problem-solving and leadership abilities to discuss during the interview
- Research White Cap's products, services, and company culture to demonstrate your fit for the role
ATS Keywords: Team Management, Project Management, Systems Development, Budgeting, Resource Planning, User Support, Problem Solving, Communication, Staff Development, Operational Stability, Governance Process, Matrix Management, Tactical Direction, Status Reporting, Business Analysis
ASSUMPTION: The interview process is designed to assess the candidate's technical skills, leadership abilities, and cultural fit with White Cap's values and work environment.
🛠️ Tools & Technologies
- Salesforce
- Project management software (e.g., Jira, Asana, Trello)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- IT service management tools (e.g., ServiceNow, JIRA Service Desk)
ASSUMPTION: The tools and technologies listed are commonly used in IT management roles and may vary depending on the specific needs of the team and organization.
👔 Cultural Fit Considerations
Company Values:
- Safety: Prioritizing the safety of our employees, customers, and communities
- Integrity: Acting with honesty and transparency in all our actions
- Respect: Valuing and appreciating the diversity of our employees, customers, and partners
- Excellence: Striving for continuous improvement and outstanding performance
Work Style:
- Collaborative: Working closely with team members and stakeholders to achieve common goals
- Adaptable: Embracing change and finding creative solutions to challenges
- Results-driven: Focusing on delivering outcomes and achieving measurable success
Self-Assessment Questions:
- How do you demonstrate your commitment to safety in your daily work?
- Can you provide an example of a time when you had to adapt to significant changes in your role or team?
- How do you prioritize and manage multiple projects or tasks to ensure successful outcomes?
ASSUMPTION: White Cap values candidates who align with their core values and demonstrate a strong work ethic, collaborative spirit, and commitment to excellence.
⚠️ Potential Challenges
- Managing a remote team and balancing the needs of on-site and remote employees
- Adapting to a matrix management environment, with multiple stakeholders and reporting lines
- Keeping up with the latest technologies and trends in IT sales and marketing
- Navigating a large, complex organization with diverse product offerings and customer bases
ASSUMPTION: The potential challenges listed are common to IT management roles and can be overcome with strong leadership, communication, and adaptability skills.
📈 Similar Roles Comparison
- Unlike other IT management roles, this position focuses on sales and marketing, requiring a balance of technical and business acumen
- White Cap's extensive product offerings and customer base provide unique opportunities for growth and innovation
- This role offers a blend of strategic planning, hands-on problem-solving, and team management, providing a broad range of career development opportunities
ASSUMPTION: The comparison points listed highlight the unique aspects of this role and the opportunities it offers for professional growth and development.
📝 Sample Projects
- Leading a team to implement a new customer relationship management (CRM) system, including requirements gathering, configuration, and training
- Managing a project to optimize IT processes and workflows, resulting in improved efficiency and reduced costs
- Collaborating with cross-functional teams to develop and execute marketing campaigns, driving sales and customer engagement
ASSUMPTION: The sample projects listed are representative of the types of initiatives the Manager, IT Sales & Marketing may lead or contribute to, demonstrating the role's breadth and impact.
❓ Key Questions to Ask During Interview
- How does this role fit into White Cap's overall IT strategy, and what are the key priorities for the first 90 days?
- Can you describe the team structure and dynamics, and how does this role contribute to the team's success?
- How does White Cap support the professional development and growth of its IT employees?
- What are the key challenges facing the IT department, and how can this role help address them?
- How does White Cap foster a culture of innovation and continuous improvement in its IT operations?
ASSUMPTION: The interview questions listed are designed to provide insight into the role's responsibilities, team dynamics, and the company's IT strategy, helping the candidate assess their fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your experience in systems development, project management, and team leadership
- Prepare a cover letter that demonstrates your fit for the role and enthusiasm for White Cap's mission
- If applicable, prepare examples of your problem-solving and leadership abilities to discuss during the interview
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
