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Manager, Lifecycle Marketing

Wealthsimple
Full-time
Remote
Worldwide
🎯 CRM & Loyalty Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Manager, Lifecycle Marketing

πŸ”Ή Company: Wealthsimple

πŸ”Ή Location: Remote (North America)

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: June 3, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Remote (North America)

πŸš€ Job Overview

Key aspects of this role include:

  • Strategizing and executing end-to-end lifecycle marketing initiatives
  • Collaborating with product leadership to improve the product ecosystem
  • Managing and developing one or more direct reports
  • Balancing multiple projects simultaneously without sacrificing quality
  • Thinking "client first" and advocating for best-in-class customer experiences

ASSUMPTION: This role requires a strong blend of strategic thinking, technical skills, and creative problem-solving. The ideal candidate will be comfortable working in a dynamic, cross-functional environment and have a proven track record in lifecycle marketing.

πŸ“‹ Key Responsibilities

βœ… Represent the Lifecycle Marketing team as a dedicated SME to one or more business units

βœ… Manage up with business leaders and cross-functional partners to identify, scope, and prioritize high-impact customer communication opportunities

βœ… Act as a thought leader in lifecycle marketing, influencing go-to-market strategies and advocating for best-in-class customer experiences

βœ… Partner with lifecycle and product marketing leadership to opportunity size and craft quarterly lifecycle strategies

βœ… Supervise one or more Lifecycle Marketing Specialists in planning and executing campaigns across various channels

βœ… Ideate and experiment on lifecycle strategies and tactics to drive activation, retention, engagement, and cross-sell of users

βœ… Collaborate with data scientists and analysts to assess campaign and program performance and identify opportunities for improvement

βœ… Partner with lifecycle leadership to drive process improvements, create reusable playbooks, champion marketing automation best practices, and mentor junior team members

ASSUMPTION: This role involves a mix of strategic planning, hands-on execution, and team management. The ideal candidate will be comfortable wearing multiple hats and adapting to new tools and processes rapidly.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 5+ years of experience in lifecycle marketing, marketing automation, or other strategic marketing roles; supervisory/management experience highly desired

Required Skills:

  • Strong understanding of customer lifecycle marketing strategies and email marketing best practices
  • Proven experience using marketing automation tools/ESPs (e.g., Salesforce Marketing Cloud, Braze, Iterable, Sendgrid, etc.)
  • Solid analytical skills to form data-informed hypotheses and identify gaps in acquisition, activation, or retention funnel communications
  • Thoughtful critical thinker with proven success in working with cross-functional teams to define and solve business problems
  • Naturally collaborative and empathetic, both with colleagues and on behalf of clients

Preferred Skills:

  • Experience implementing new marketing technology solutions
  • Fluency in SQL or other data querying languages
  • Experience working in a remote or hybrid work environment

ASSUMPTION: Candidates with a strong background in lifecycle marketing and a proven track record of driving business results through strategic initiatives are most likely to succeed in this role.

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $160,000 USD per year (based on industry standards for a Manager, Lifecycle Marketing role with 5-10 years of experience)

Benefits:

  • Competitive salary with top-tier health benefits and life insurance
  • Retirement savings matching plan using Wealthsimple for Business
  • 20 vacation days per year and unlimited sick and mental health days
  • Up to $1,500 per year towards wellness and professional development budgets respectively
  • 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year
  • Employee Resource Groups (e.g., Rainbow, Women of Wealthsimple, Black @ WS)
  • Company-wide wellness days off scheduled throughout the year

Working Hours: Full-time (40 hours per week) with flexible hours and a remote work arrangement

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Manager, Lifecycle Marketing role with 5-10 years of experience. Actual compensation may vary based on factors such as location, experience, and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services

Company Size: 1,001-5,000 employees (Remote-first team with over 1,000 employees coast to coast in North America)

Founded: 2014

Company Description:

  • Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money
  • The company offers a range of financial services, including investing, tax preparation, and financial planning
  • Wealthsimple is committed to creating an inclusive and high-performing team where people can be inspired to do their best work

Company Specialties:

  • Investment management
  • Financial planning
  • Tax preparation
  • Retirement planning

Company Website: https://www.wealthsimple.com

ASSUMPTION: Wealthsimple is a well-established fintech company with a strong focus on innovation and customer-centricity. The company's remote-first culture and commitment to diversity, equity, and inclusion make it an attractive workplace for many professionals in the financial services industry.

πŸ“Š Role Analysis

Career Level: Mid-level to senior-level management role

Reporting Structure: This role reports directly to the Head of Lifecycle Marketing and may have one or more direct reports

Work Arrangement: Remote (North America) with flexible hours and the opportunity to work internationally for up to 90 days per calendar year

Growth Opportunities:

  • Potential to grow into a senior leadership role within the lifecycle marketing team or expand into other areas of the business
  • Opportunity to work on high-impact projects and drive significant business results
  • Access to professional development budgets and wellness resources to support personal and professional growth

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to develop both personally and professionally within a dynamic and innovative organization.

🌍 Location & Work Environment

Office Type: Remote-first with physical offices in Toronto, London, and New York

Office Location(s): Toronto, London, and New York

Geographic Context:

  • Wealthsimple has a strong presence in North America and is expanding its reach globally
  • The company's remote-first culture allows employees to work from anywhere in North America
  • The company offers a 90 days away program, enabling employees to work internationally in eligible countries for up to 90 days per calendar year

Work Schedule: Full-time (40 hours per week) with flexible hours and the opportunity to work remotely

ASSUMPTION: Wealthsimple's remote-first work environment offers employees the flexibility to balance their personal and professional lives while still collaborating effectively with colleagues across North America.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the hiring manager
  • Technical assessment or case study
  • Behavioral interview with the hiring manager and a cross-functional team member
  • Final interview with the Head of Lifecycle Marketing

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Technical proficiency in marketing automation tools and data analysis
  • Collaboration and communication skills
  • Leadership and management skills

Application Tips:

  • Highlight your experience with marketing automation tools and data analysis in your resume
  • Tailor your cover letter to demonstrate your understanding of Wealthsimple's mission and values
  • Prepare for behavioral interview questions by reflecting on your past experiences and accomplishments
  • Research Wealthsimple's products and services to show your enthusiasm for the role and the company

ATS Keywords: Lifecycle Marketing, Marketing Automation, Customer Data Activation, Audience Segmentation, Analytical Skills, Cross-Functional Collaboration, Project Management, Team Management, Campaign Performance, Customer Experience, Data Analysis, Thought Leadership, Process Improvement, Mentoring

ASSUMPTION: Wealthsimple's interview process is designed to assess candidates' technical skills, strategic thinking, and cultural fit. Successful candidates will be able to demonstrate their ability to thrive in a dynamic, cross-functional environment and drive meaningful business results.

πŸ› οΈ Tools & Technologies

  • Marketing automation tools/ESPs (e.g., Salesforce Marketing Cloud, Braze, Iterable, Sendgrid, etc.)
  • Analytical tools (e.g., Excel, Periscope, Tableau, Looker, etc.)
  • Project management tools (e.g., Asana, Trello, Jira, etc.)
  • Collaboration tools (e.g., Slack, Microsoft Teams, Google Workspace, etc.)

ASSUMPTION: Wealthsimple uses a range of tools and technologies to support its marketing efforts. Candidates should be comfortable learning and adapting to new tools as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Client-centric
  • Inclusive
  • Curious
  • Ambitious
  • Collaborative

Work Style:

  • Remote-first and flexible
  • Data-driven and results-oriented
  • Collaborative and cross-functional
  • Innovative and adaptable

Self-Assessment Questions:

  • Do you thrive in a remote work environment and enjoy collaborating with colleagues across different time zones?
  • Are you comfortable working with data and using it to inform your decision-making?
  • Do you enjoy working in a dynamic, cross-functional team and contributing to a culture of innovation and continuous improvement?

ASSUMPTION: Wealthsimple's culture is characterized by its commitment to client-centricity, inclusivity, and innovation. Successful candidates will be able to demonstrate their alignment with these values and their ability to thrive in a remote, data-driven, and collaborative work environment.

⚠️ Potential Challenges

  • Managing multiple projects simultaneously and balancing competing priorities
  • Working in a dynamic, fast-paced environment with frequent changes and new initiatives
  • Adapting to new tools and processes as the company continues to grow and evolve
  • Navigating a remote work environment and building strong relationships with colleagues across different time zones

ASSUMPTION: While Wealthsimple offers many opportunities for growth and innovation, the role also presents unique challenges that require strong project management skills, adaptability, and a client-centric mindset.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional marketing roles, this position focuses specifically on lifecycle marketing and customer communication strategies
  • Wealthsimple's remote-first culture and commitment to innovation set it apart from more traditional financial services companies
  • This role offers significant growth potential and the opportunity to work on high-impact projects, driving meaningful business results

ASSUMPTION: This role is unique in its focus on lifecycle marketing and customer communication strategies within a dynamic, innovative, and remote-first work environment. Candidates should consider their fit for this specific role and company culture when evaluating their interest in this opportunity.

πŸ“ Sample Projects

  • Developing and executing a comprehensive lifecycle marketing strategy for a new product launch
  • Optimizing customer communication journeys to improve engagement and retention rates
  • Collaborating with product and design teams to create personalized and targeted customer experiences

ASSUMPTION: Wealthsimple's lifecycle marketing team works on a wide range of projects, from strategic planning and execution to hands-on campaign development and optimization. Candidates should be prepared to demonstrate their ability to thrive in a dynamic and fast-paced environment.

❓ Key Questions to Ask During Interview

  • Can you describe the typical lifecycle marketing initiatives for our products and how this role will contribute to their success?
  • How does the lifecycle marketing team collaborate with other departments, such as product, design, and data science, to drive business results?
  • What opportunities are there for professional development and growth within the lifecycle marketing team and the broader organization?
  • How does Wealthsimple support work-life balance for its employees, particularly those working remotely?
  • Can you provide an example of a recent lifecycle marketing initiative that had a significant impact on our business, and how the team approached it?

ASSUMPTION: Wealthsimple's interview process is designed to assess candidates' technical skills, strategic thinking, and cultural fit. Successful candidates will be able to demonstrate their ability to thrive in a dynamic, cross-functional environment and drive meaningful business results.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your experience with marketing automation tools, data analysis, and lifecycle marketing strategies
  • Write a cover letter that demonstrates your understanding of Wealthsimple's mission and values, and your enthusiasm for the role
  • Prepare for behavioral interview questions by reflecting on your past experiences and accomplishments
  • Research Wealthsimple's products and services to show your enthusiasm for the role and the company
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.