Manager - Policy Communications and Social Impact

📌 Core Information

🔹 Job Title: Manager - Policy Communications and Social Impact

🔹 Company: The Coca-Cola Company

🔹 Location: Gurgaon, Haryāna, India

🔹 Job Type: On-site, Full-Time

🔹 Category: Corporate Affairs & Communications

🔹 Date Posted: May 19, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Leading integrated storytelling across policy, sustainability, and social impact to enhance Coca-Cola’s reputation and foster stakeholder trust.
• Developing and implementing communication strategies aligned with global frameworks and local priorities.
• Monitoring the regulatory and ESG landscape, tracking emerging issues, and providing timely updates and strategic recommendations.
• Executing advocacy campaigns across traditional and digital platforms to elevate Coca-Cola’s leadership in responsible business practices.
• Collaborating across internal and external teams to ensure message alignment and unified execution.

ASSUMPTION: This role requires a high level of strategic thinking, strong communication skills, and a deep understanding of India’s regulatory and sustainability landscape.

📋 Key Responsibilities

✅ Strengthen trust and corporate reputation by positioning Coca-Cola as a responsible, ethical, and purpose-driven company that acts in the best interests of people and communities.

✅ Develop and implement integrated communication strategies across policy, sustainability, and social impact.

✅ Create insight-driven communication materials that articulate Coca-Cola’s position on public policy issues.

✅ Monitor the regulatory and ESG landscape, track emerging issues, and provide timely updates and strategic recommendations.

✅ Develop and execute advocacy campaigns across traditional and digital platforms to elevate Coca-Cola’s leadership in responsible business practices.

✅ Lead proactive media outreach, including press releases, advisories, and thought leadership pieces to support public policy and ESG communication.

✅ Organize stakeholder engagements such as roundtables, panel discussions, and media briefings to position Coca-Cola in relevant policy and ESG dialogues.

✅ Prepare and support spokespersons for policy and ESG-related engagements to ensure consistent and credible messaging.

✅ Amplify environmental initiatives and communicate social impact initiatives internally and externally.

✅ Curate human-centered storytelling showcasing community impact and partner collaboration on digital and social media.

✅ Organize exposure visits to sustainability and community project sites for media, influencers, and stakeholders to foster authentic storytelling.

✅ Collaborate across internal and external teams to ensure message alignment and unified execution.

✅ Create and deploy communication toolkits, content calendars, messaging templates, and storytelling frameworks for internal and external use.

✅ Establish and maintain proactive reputation management and crisis response plans for regulatory and public affairs risks, including scenario planning and communications preparedness.

✅ Track and report on communication effectiveness through effective KPIs.

ASSUMPTION: This role requires a high level of strategic thinking, strong communication skills, and a deep understanding of India’s regulatory and sustainability landscape. The ideal candidate will have experience in policy communications, ESG, sustainability, or corporate affairs.

🎯 Required Qualifications

Education: Post Graduation or equivalent in Communications, Public Policy, Environmental Studies, Development Studies, Journalism, Law, or related fields.

Experience: 10–12 years of relevant experience in policy communications, ESG, sustainability, or corporate affairs.

Required Skills:

• Strong experience in media relations, stakeholder engagement, and digital storytelling.
• Deep understanding of India’s regulatory and sustainability landscape.
• Excellent written and verbal communication skills.

Preferred Skills:

• Experience working with global organizations.
• Fluency in multiple languages.

ASSUMPTION: Given the nature of the role, candidates with a strong background in policy communications, ESG, or corporate affairs are likely to be successful. Familiarity with the Indian regulatory landscape is crucial.

💰 Compensation & Benefits

Salary Range: INR 25,00,000 - 35,00,000 per annum (Estimated based on industry standards for similar roles and experience levels)

Benefits:

• Health, dental, and vision insurance
• Retirement savings plan with company match
• Paid time off (vacation, sick, and holidays)
• Employee discounts on Coca-Cola products
• Opportunities for professional development and growth

Working Hours: Full-time, Monday-Friday, 9:00 AM - 6:00 PM (with flexibility for remote work)

ASSUMPTION: The salary range is estimated based on industry standards for similar roles and experience levels. Actual compensation may vary based on factors such as skills, experience, and market conditions.

📌 Applicant Insights

🔍 Company Context

Industry: The Coca-Cola Company operates in the Food and Beverage Services industry, with a focus on non-alcoholic beverages. The company is a global leader in its industry, with a strong presence in India and worldwide.

Company Size: The Coca-Cola Company has 10,001+ employees globally, providing ample opportunities for career growth and development.

Founded: The Coca-Cola Company was founded in 1886 and has since grown into a multinational corporation with a rich history and strong brand recognition.

Company Description:

• The Coca-Cola Company is committed to refreshing the world and making a difference, with a focus on sustainability, community impact, and responsible business practices.
• The company offers a wide range of beverages, including Coca-Cola, Sprite, Fanta, smartwater, Dasani, Topo Chico, BODYARMOR, Powerade, Costa, Georgia, Goldpeak, Minute Maid, Simply, fairlife, and more.
• The Coca-Cola Company is dedicated to creating a positive impact on local economies and providing jobs and opportunities to its employees and the communities where they live and work.

Company Specialties:

• Beverages

Company Website: www.coca-colacompany.com

ASSUMPTION: The Coca-Cola Company is a well-established organization with a strong global presence and a commitment to sustainability and community impact. Candidates should be familiar with the company's mission, values, and products.

📊 Role Analysis

Career Level: This role is at the manager level, requiring strategic thinking, leadership, and strong communication skills.

Reporting Structure: The Manager - Policy Communications and Social Impact will report directly to the Director of Public Affairs and Communications for India and Southwest Asia.

Work Arrangement: This role is on-site, with the primary workplace located in Gurgaon, India. However, there may be opportunities for remote work and travel as needed.

Growth Opportunities:

• Progression to senior management roles within the communications or public affairs functions.
• Expansion into global roles or assignments within the Coca-Cola system.
• Development of skills and expertise in areas such as crisis communications, advocacy, or stakeholder engagement.

ASSUMPTION: Given the company's global presence and commitment to employee development, there are ample opportunities for career growth and advancement within the organization.

🌍 Location & Work Environment

Office Type: The primary workplace is an on-site office in Gurgaon, India.

Office Location(s): The Coca-Cola Company's India headquarters is located in Gurgaon, with additional offices in cities such as Mumbai, Delhi, and Bengaluru.

Geographic Context:

• Gurgaon is a major city in the Indian state of Haryāna, located near the capital city of Delhi.
• The city is a significant hub for multinational corporations and is known for its high-quality infrastructure and amenities.
• Gurgaon offers a mix of urban and suburban living, with easy access to shopping, dining, and entertainment options.

Work Schedule: Full-time, Monday-Friday, 9:00 AM - 6:00 PM (with flexibility for remote work)

ASSUMPTION: The work environment is dynamic and fast-paced, with a focus on collaboration, innovation, and results-driven communication.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the HR team
• In-depth interviews with the hiring manager and other stakeholders
• Background check and offer extension

Key Assessment Areas:

• Communication skills and storytelling abilities
• Understanding of India’s regulatory and sustainability landscape
• Strategic thinking and problem-solving skills
• Cultural fit and alignment with Coca-Cola’s values

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Demonstrate your understanding of India’s regulatory and sustainability landscape in your application materials.
• Prepare examples of your communication work, such as press releases, media outreach, or stakeholder engagement initiatives.

ATS Keywords: Policy Communications, Social Impact, Stakeholder Engagement, Media Relations, Digital Storytelling, Regulatory Landscape, ESG Communication, Advocacy Campaigns, Corporate Affairs, Reputation Management

ASSUMPTION: The application process for this role is likely to be competitive, with a focus on strong communication skills, strategic thinking, and a deep understanding of India’s regulatory and sustainability landscape.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Social media platforms (LinkedIn, Twitter, Facebook)
• CMS and project management tools (e.g., WordPress, Asana, Trello)
• Media monitoring and analytics tools (e.g., Mention, Brand24, Hootsuite)

ASSUMPTION: The ideal candidate will have experience with relevant communication tools and platforms, as well as a willingness to learn and adapt to new technologies as needed.

👔 Cultural Fit Considerations

Company Values:

• Leadership: We lead with our values, putting people first and driving results through our actions.
• Collaboration: We work better together, combining our unique strengths to achieve exceptional results.
• Quality: We strive for excellence in all that we do, delivering the highest standards of quality in our products, services, and experiences.

Work Style:

• Fast-paced and dynamic environment
• Collaborative and cross-functional teamwork
• Results-driven and focused on delivering impact

Self-Assessment Questions:

• How do you align with Coca-Cola’s values, particularly in the context of this role?
• How comfortable are you working in a fast-paced, dynamic environment with a focus on collaboration and results?
• How do you approach stakeholder engagement and communication, particularly in the context of policy and ESG-related issues?

ASSUMPTION: Candidates should be able to demonstrate a strong cultural fit with Coca-Cola’s values and work style, as well as a deep understanding of the company’s mission and commitment to sustainability and community impact.

⚠️ Potential Challenges

• Managing multiple stakeholders and competing priorities in a fast-paced environment.
• Navigating India’s complex regulatory and sustainability landscape.
• Balancing internal communications and external messaging to maintain a consistent and credible narrative.
• Adapting to cultural differences and working with diverse teams across the Coca-Cola system.

ASSUMPTION: These challenges require strong communication skills, strategic thinking, and a willingness to adapt and learn in a dynamic and fast-paced environment.

📈 Similar Roles Comparison

• This role is unique in its focus on policy communications and social impact within the beverage industry. Similar roles may be found in other corporations, non-profit organizations, or government agencies.
• India’s regulatory and sustainability landscape is complex and evolving, requiring a deep understanding of the local context and a commitment to staying up-to-date with emerging issues.
• Career progression in this role may lead to senior management positions within the communications or public affairs functions, or expansion into global roles or assignments within the Coca-Cola system.

ASSUMPTION: Candidates should be aware of the unique aspects of this role and the opportunities for career growth and development within the Coca-Cola system.

📝 Sample Projects

• Developing and executing a comprehensive communication strategy for a major policy initiative, including media outreach, stakeholder engagement, and digital storytelling.
• Organizing a high-profile event or conference to showcase Coca-Cola’s commitment to sustainability and community impact, featuring prominent speakers and stakeholders.
• Creating a crisis communication plan for a hypothetical regulatory or public affairs challenge, including scenario planning and messaging templates.

ASSUMPTION: These sample projects illustrate the strategic and tactical aspects of the role, as well as the importance of strong communication skills and a deep understanding of India’s regulatory and sustainability landscape.

❓ Key Questions to Ask During Interview

• How does this role fit into the broader communications and public affairs strategy for Coca-Cola in India and Southwest Asia?
• What are the key priorities for the first 90 days in this role, and how will success be measured?
• How does the company support the professional development and growth of employees in this role?
• What are the most pressing challenges facing the company in the policy and ESG spaces, and how can this role contribute to addressing them?
• How does the company approach collaboration and cross-functional teamwork, particularly in the context of this role?

ASSUMPTION: These questions demonstrate a strong interest in the role and a commitment to understanding the company’s priorities and culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a focus on policy communications, ESG, or corporate affairs.
• Prepare examples of your communication work, such as press releases, media outreach, or stakeholder engagement initiatives, to showcase your skills and accomplishments.
• Follow up with the hiring manager or HR team within one week of submitting your application to express your interest and reiterate your qualifications for the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.