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Manager - Policy Communications and Social Impact

The Coca-Cola Company
Full-time
On-site
Gurgaon, Haryāna, India
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Manager - Policy Communications and Social Impact

πŸ”Ή Company: The Coca-Cola Company

πŸ”Ή Location: Gurgaon, Haryāna, India

πŸ”Ή Job Type: On-site, Full-Time

πŸ”Ή Category: Corporate Affairs & Communications

πŸ”Ή Date Posted: May 19, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Leading integrated storytelling across policy, sustainability, and social impact to enhance Coca-Cola’s reputation and foster stakeholder trust.
  • Developing and implementing communication strategies aligned with global frameworks and local priorities.
  • Monitoring the regulatory and ESG landscape, tracking emerging issues, and providing timely updates and strategic recommendations.
  • Executing advocacy campaigns across traditional and digital platforms to elevate Coca-Cola’s leadership in responsible business practices.
  • Collaborating across internal and external teams to ensure message alignment and unified execution.

ASSUMPTION: This role requires a high level of strategic thinking, strong communication skills, and a deep understanding of India’s regulatory and sustainability landscape.

πŸ“‹ Key Responsibilities

βœ… Strengthen trust and corporate reputation by positioning Coca-Cola as a responsible, ethical, and purpose-driven company that acts in the best interests of people and communities.

βœ… Develop and implement integrated communication strategies across policy, sustainability, and social impact.

βœ… Create insight-driven communication materials that articulate Coca-Cola’s position on public policy issues.

βœ… Monitor the regulatory and ESG landscape, track emerging issues, and provide timely updates and strategic recommendations.

βœ… Develop and execute advocacy campaigns across traditional and digital platforms to elevate Coca-Cola’s leadership in responsible business practices.

βœ… Lead proactive media outreach, including press releases, advisories, and thought leadership pieces to support public policy and ESG communication.

βœ… Organize stakeholder engagements such as roundtables, panel discussions, and media briefings to position Coca-Cola in relevant policy and ESG dialogues.

βœ… Prepare and support spokespersons for policy and ESG-related engagements to ensure consistent and credible messaging.

βœ… Amplify environmental initiatives and communicate social impact initiatives internally and externally.

βœ… Curate human-centered storytelling showcasing community impact and partner collaboration on digital and social media.

βœ… Organize exposure visits to sustainability and community project sites for media, influencers, and stakeholders to foster authentic storytelling.

βœ… Collaborate across internal and external teams to ensure message alignment and unified execution.

βœ… Create and deploy communication toolkits, content calendars, messaging templates, and storytelling frameworks for internal and external use.

βœ… Establish and maintain proactive reputation management and crisis response plans for regulatory and public affairs risks, including scenario planning and communications preparedness.

βœ… Track and report on communication effectiveness through effective KPIs.

ASSUMPTION: This role requires a high level of strategic thinking, strong communication skills, and a deep understanding of India’s regulatory and sustainability landscape. The ideal candidate will have experience in policy communications, ESG, sustainability, or corporate affairs.

🎯 Required Qualifications

Education: Post Graduation or equivalent in Communications, Public Policy, Environmental Studies, Development Studies, Journalism, Law, or related fields.

Experience: 10–12 years of relevant experience in policy communications, ESG, sustainability, or corporate affairs.

Required Skills:

  • Strong experience in media relations, stakeholder engagement, and digital storytelling.
  • Deep understanding of India’s regulatory and sustainability landscape.
  • Excellent written and verbal communication skills.

Preferred Skills:

  • Experience working with global organizations.
  • Fluency in multiple languages.

ASSUMPTION: Given the nature of the role, candidates with a strong background in policy communications, ESG, or corporate affairs are likely to be successful. Familiarity with the Indian regulatory landscape is crucial.

πŸ’° Compensation & Benefits

Salary Range: INR 25,00,000 - 35,00,000 per annum (Estimated based on industry standards for similar roles and experience levels)

Benefits:

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off (vacation, sick, and holidays)
  • Employee discounts on Coca-Cola products
  • Opportunities for professional development and growth

Working Hours: Full-time, Monday-Friday, 9:00 AM - 6:00 PM (with flexibility for remote work)

ASSUMPTION: The salary range is estimated based on industry standards for similar roles and experience levels. Actual compensation may vary based on factors such as skills, experience, and market conditions.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: The Coca-Cola Company operates in the Food and Beverage Services industry, with a focus on non-alcoholic beverages. The company is a global leader in its industry, with a strong presence in India and worldwide.

Company Size: The Coca-Cola Company has 10,001+ employees globally, providing ample opportunities for career growth and development.

Founded: The Coca-Cola Company was founded in 1886 and has since grown into a multinational corporation with a rich history and strong brand recognition.

Company Description:

  • The Coca-Cola Company is committed to refreshing the world and making a difference, with a focus on sustainability, community impact, and responsible business practices.
  • The company offers a wide range of beverages, including Coca-Cola, Sprite, Fanta, smartwater, Dasani, Topo Chico, BODYARMOR, Powerade, Costa, Georgia, Goldpeak, Minute Maid, Simply, fairlife, and more.
  • The Coca-Cola Company is dedicated to creating a positive impact on local economies and providing jobs and opportunities to its employees and the communities where they live and work.

Company Specialties:

  • Beverages

Company Website: www.coca-colacompany.com

ASSUMPTION: The Coca-Cola Company is a well-established organization with a strong global presence and a commitment to sustainability and community impact. Candidates should be familiar with the company's mission, values, and products.

πŸ“Š Role Analysis

Career Level: This role is at the manager level, requiring strategic thinking, leadership, and strong communication skills.

Reporting Structure: The Manager - Policy Communications and Social Impact will report directly to the Director of Public Affairs and Communications for India and Southwest Asia.

Work Arrangement: This role is on-site, with the primary workplace located in Gurgaon, India. However, there may be opportunities for remote work and travel as needed.

Growth Opportunities:

  • Progression to senior management roles within the communications or public affairs functions.
  • Expansion into global roles or assignments within the Coca-Cola system.
  • Development of skills and expertise in areas such as crisis communications, advocacy, or stakeholder engagement.

ASSUMPTION: Given the company's global presence and commitment to employee development, there are ample opportunities for career growth and advancement within the organization.

🌍 Location & Work Environment

Office Type: The primary workplace is an on-site office in Gurgaon, India.

Office Location(s): The Coca-Cola Company's India headquarters is located in Gurgaon, with additional offices in cities such as Mumbai, Delhi, and Bengaluru.

Geographic Context:

  • Gurgaon is a major city in the Indian state of Haryāna, located near the capital city of Delhi.
  • The city is a significant hub for multinational corporations and is known for its high-quality infrastructure and amenities.
  • Gurgaon offers a mix of urban and suburban living, with easy access to shopping, dining, and entertainment options.

Work Schedule: Full-time, Monday-Friday, 9:00 AM - 6:00 PM (with flexibility for remote work)

ASSUMPTION: The work environment is dynamic and fast-paced, with a focus on collaboration, innovation, and results-driven communication.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the HR team
  • In-depth interviews with the hiring manager and other stakeholders
  • Background check and offer extension

Key Assessment Areas:

  • Communication skills and storytelling abilities
  • Understanding of India’s regulatory and sustainability landscape
  • Strategic thinking and problem-solving skills
  • Cultural fit and alignment with Coca-Cola’s values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Demonstrate your understanding of India’s regulatory and sustainability landscape in your application materials.
  • Prepare examples of your communication work, such as press releases, media outreach, or stakeholder engagement initiatives.

ATS Keywords: Policy Communications, Social Impact, Stakeholder Engagement, Media Relations, Digital Storytelling, Regulatory Landscape, ESG Communication, Advocacy Campaigns, Corporate Affairs, Reputation Management

ASSUMPTION: The application process for this role is likely to be competitive, with a focus on strong communication skills, strategic thinking, and a deep understanding of India’s regulatory and sustainability landscape.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Social media platforms (LinkedIn, Twitter, Facebook)
  • CMS and project management tools (e.g., WordPress, Asana, Trello)
  • Media monitoring and analytics tools (e.g., Mention, Brand24, Hootsuite)

ASSUMPTION: The ideal candidate will have experience with relevant communication tools and platforms, as well as a willingness to learn and adapt to new technologies as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Leadership: We lead with our values, putting people first and driving results through our actions.
  • Collaboration: We work better together, combining our unique strengths to achieve exceptional results.
  • Quality: We strive for excellence in all that we do, delivering the highest standards of quality in our products, services, and experiences.

Work Style:

  • Fast-paced and dynamic environment
  • Collaborative and cross-functional teamwork
  • Results-driven and focused on delivering impact

Self-Assessment Questions:

  • How do you align with Coca-Cola’s values, particularly in the context of this role?
  • How comfortable are you working in a fast-paced, dynamic environment with a focus on collaboration and results?
  • How do you approach stakeholder engagement and communication, particularly in the context of policy and ESG-related issues?

ASSUMPTION: Candidates should be able to demonstrate a strong cultural fit with Coca-Cola’s values and work style, as well as a deep understanding of the company’s mission and commitment to sustainability and community impact.

⚠️ Potential Challenges

  • Managing multiple stakeholders and competing priorities in a fast-paced environment.
  • Navigating India’s complex regulatory and sustainability landscape.
  • Balancing internal communications and external messaging to maintain a consistent and credible narrative.
  • Adapting to cultural differences and working with diverse teams across the Coca-Cola system.

ASSUMPTION: These challenges require strong communication skills, strategic thinking, and a willingness to adapt and learn in a dynamic and fast-paced environment.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on policy communications and social impact within the beverage industry. Similar roles may be found in other corporations, non-profit organizations, or government agencies.
  • India’s regulatory and sustainability landscape is complex and evolving, requiring a deep understanding of the local context and a commitment to staying up-to-date with emerging issues.
  • Career progression in this role may lead to senior management positions within the communications or public affairs functions, or expansion into global roles or assignments within the Coca-Cola system.

ASSUMPTION: Candidates should be aware of the unique aspects of this role and the opportunities for career growth and development within the Coca-Cola system.

πŸ“ Sample Projects

  • Developing and executing a comprehensive communication strategy for a major policy initiative, including media outreach, stakeholder engagement, and digital storytelling.
  • Organizing a high-profile event or conference to showcase Coca-Cola’s commitment to sustainability and community impact, featuring prominent speakers and stakeholders.
  • Creating a crisis communication plan for a hypothetical regulatory or public affairs challenge, including scenario planning and messaging templates.

ASSUMPTION: These sample projects illustrate the strategic and tactical aspects of the role, as well as the importance of strong communication skills and a deep understanding of India’s regulatory and sustainability landscape.

❓ Key Questions to Ask During Interview

  • How does this role fit into the broader communications and public affairs strategy for Coca-Cola in India and Southwest Asia?
  • What are the key priorities for the first 90 days in this role, and how will success be measured?
  • How does the company support the professional development and growth of employees in this role?
  • What are the most pressing challenges facing the company in the policy and ESG spaces, and how can this role contribute to addressing them?
  • How does the company approach collaboration and cross-functional teamwork, particularly in the context of this role?

ASSUMPTION: These questions demonstrate a strong interest in the role and a commitment to understanding the company’s priorities and culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a focus on policy communications, ESG, or corporate affairs.
  • Prepare examples of your communication work, such as press releases, media outreach, or stakeholder engagement initiatives, to showcase your skills and accomplishments.
  • Follow up with the hiring manager or HR team within one week of submitting your application to express your interest and reiterate your qualifications for the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.