🔹 Job Title: Manager, Strategic Enablement, Communications
🔹 Company: Royal Bank of Canada (RBC)
🔹 Location: Mississauga, Ontario, Canada
🔹 Job Type: Full-time
🔹 Category: Banking & Finance
🔹 Date Posted: May 29, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a strategic mindset, strong communication skills, and the ability to work effectively in dynamic environments. The ideal candidate will have experience in organizational change management and a proven track record of driving successful communication strategies.
✅ Leads the execution of change management, communications, and delivery of operational initiatives in partnership with all Lines of Business within PBO
✅ Supports and partners with Strategic Enablement colleagues in the development, integration, and implementation of communication strategies
✅ Follows the PBO Target Operating Model and as a subject matter expert follows guiding principles in assessing Change Management guidelines of initiatives, delivery approach and protocols, change impact assessment, and gathering feedback for post-launch development
✅ Considers and provides counsel on a variety of communication tactics to support the launch of a project and support embedded and sustain activities
✅ Collaborates with partners to ensure alignment of change management, communication, and delivery strategy from Canadian Banking to PBO is cohesive
✅ Explores and seeks new innovative Communication protocols to test and share with colleagues and partners
✅ Ensures Communication strategies are entered into the OE&I Initiative Tracker as assigned
✅ Provides senior management with timely updates on project and/or communication issues
✅ Provides superior engagement experience and strengthens relationships with all key stakeholders
✅ You are a role model, coach, and champion for our Leadership Model
✅ You lead with a growth mindset, focusing on what’s possible to acquire and develop talent and deliver an exceptional client experience
✅ You build trust by being candid and sincere in your feedback and demonstrate an openness to receiving feedback from others
✅ Consistently acts upon ‘continuous improvement’ activities and creates win-win situations to ensure a clear balance between the client experience and mitigation of operational/compliance risk with full alignment to CB Operations business objectives and Our Collective Ambition and CBO Leadership Community site
✅ Demonstrates leadership and ability to impact and influence others
✅ Strong routines with Partners to create effective feedback loops for ongoing processes and effectively integrate/implement process change within Team environment
✅ Ability to multi-task and prioritize effectively
✅ Ability to objectively consider alternatives and anticipate impact of possible solutions
✅ Exceptional attention to detail
✅ Knowledge & experience in organizational change management including developing effective communication plans
✅ Proven Facilitation / Presentation Skills
✅ RBC Branch and/or One Centre awareness and experience
ASSUMPTION: This role requires a high level of communication, collaboration, and project management skills. The ideal candidate will have experience in change management, strategic planning, and stakeholder engagement.
Education: Bachelor's degree in Communications, Business, or a related field
Experience: 5-10 years of experience in strategic communication, change management, or a related role
Required Skills:
Preferred Skills:
ASSUMPTION: The ideal candidate will have a proven track record in strategic communication, change management, and stakeholder engagement. Experience in the financial services industry is an asset but not required.
Salary Range: CAD 120,000 - 160,000 per year (based on experience and industry standards)
Benefits:
Working Hours: 37.5 hours per week, typically Monday to Friday, 9:00 AM to 5:00 PM
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles. The actual salary may vary depending on the candidate's experience and qualifications.
Industry: Banking & Finance
Company Size: 10,001+ employees (Large enterprise)
Founded: 1864 (158 years ago)
Company Description:
Company Specialties:
Company Website: www.rbc.com
ASSUMPTION: RBC is a large, established financial institution with a strong reputation for innovation and community involvement. Working at RBC offers opportunities for career growth, professional development, and competitive compensation and benefits packages.
Career Level: Managerial
Reporting Structure: Reports directly to the Director, Strategic Enablement, Operations Excellence Group
Work Arrangement: On-site, full-time, with flexible work arrangements available
Growth Opportunities:
ASSUMPTION: This role offers opportunities for career growth and development within a large, established organization. The ideal candidate will be proactive, ambitious, and eager to take on new challenges as the role evolves.
Office Type: Corporate headquarters with a modern, collaborative work environment
Office Location(s): Mississauga, Ontario, Canada
Geographic Context:
Work Schedule: Monday to Friday, 9:00 AM to 5:00 PM, with flexibility for occasional remote work
ASSUMPTION: Mississauga offers a dynamic, multicultural work environment with easy access to major urban centers and a wide range of amenities. The work schedule is typical for a corporate environment, with flexibility for remote work as needed.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Strategic Enablement, Communications, Change Management, Project Management, Stakeholder Engagement, Strategic Planning, ATS-optimized keywords
ASSUMPTION: The interview process for this role will focus on assessing the candidate's communication, leadership, and change management skills. Demonstrating a strong understanding of RBC's mission, values, and culture will be essential for success in the interview process.
ASSUMPTION: The ideal candidate will have experience with a variety of communication, project management, and change management tools. Familiarity with industry-specific software and platforms is an asset but not required.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: RBC values candidates who are strong communicators, collaborative team players, and committed to delivering exceptional client experiences. The ideal candidate will be adaptable, resilient, and passionate about driving innovation and continuous improvement.
ASSUMPTION: The ideal candidate will be comfortable working in a dynamic, fast-paced environment and able to manage multiple priorities effectively. Strong communication, leadership, and stakeholder management skills will be essential for success in this role.
ASSUMPTION: While this role shares some similarities with other strategic enablement and communications roles, its focus on the financial services industry and operations excellence sets it apart. The ideal candidate will have relevant industry experience and a strong understanding of the unique challenges and opportunities in this field.
ASSUMPTION: The ideal candidate will have experience leading complex projects, developing and executing communication strategies, and driving change management initiatives. Familiarity with the financial services industry and its unique challenges will be an asset.
ASSUMPTION: The ideal candidate will be proactive and curious, asking insightful questions to demonstrate their understanding of the role and RBC's mission, values, and culture.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.