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Manager, US Marketplace - Restaurant Growth Strategy & Operations

DoorDash USA
Full-time
On-site
Chicago, Illinois, United States
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Manager, US Marketplace - Restaurant Growth Strategy & Operations

πŸ”Ή Company: DoorDash

πŸ”Ή Location: New York, NY; San Francisco, CA; Los Angeles, CA; Seattle, WA; Chicago, IL; Washington D.C.

πŸ”Ή Job Type: Hybrid

πŸ”Ή Category: Strategy & Operations

πŸ”Ή Date Posted: May 15, 2025

πŸ”Ή Experience Level: 6+ years

πŸ”Ή Remote Status: Hybrid (on-site and remote work)

πŸš€ Job Overview

Key aspects of this role include:

  • Growing and managing the restaurant marketplace
  • Launching new selections and enhancing in-app merchandising
  • Negotiating new merchant partnerships and commercializing products
  • Collaborating cross-functionally with teams like Product, Analytics, Finance, Marketing, and Sales
  • Operating a sustainable marketplace business and creating value for Merchants, Dashers, and Consumers

ASSUMPTION: This role requires a growth mindset, strong analytical skills, and a deep sense of ownership. It involves working in a fast-paced environment and managing a marketplace business line with broad impact.

πŸ“‹ Key Responsibilities

βœ… Own visible goals that drive both top-line and bottom-line performance of the core marketplace business

βœ… Collaborate with cross-functional teams to launch new products and strategies

βœ… Integrate net new value propositions into the restaurant ecosystem

βœ… Become an expert on running a sustainable marketplace business and creating value for all stakeholders

ASSUMPTION: This role involves a high degree of ownership, collaboration, and strategic thinking. It requires a strong understanding of marketplace dynamics and a data-driven approach to decision-making.

🎯 Required Qualifications

Education: Completed BA/BS degree in a quantitative field (engineering, mathematics, business, etc.)

Experience: 6+ years of experience in a problem-solving role (Consulting, Tech, Banking, Food & Beverage, etc.)

Required Skills:

  • Strong financial acumen and data analysis skills (Excel/sheets prowess required, SQL experience a plus)
  • Strong history of data analysis and problem-solving
  • Proven ability to collaborate and manage stakeholders across diverse audiences
  • Ability to work in a fast-paced environment and manage multiple projects simultaneously

Preferred Skills:

  • Experience with SQL or other database management systems
  • Background in restaurant operations or delivery logistics
  • Familiarity with DoorDash's products and services

ASSUMPTION: Candidates should have a strong quantitative background and be comfortable working with complex financial or operational models. They should also be able to manage multiple projects and stakeholders effectively.

πŸ’° Compensation & Benefits

Salary Range: $136,000 - $200,000 USD per year

Benefits:

  • 401(k) Plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits
  • Commuter benefits match
  • Paid time off and paid sick leave
  • Medical, dental, and vision benefits
  • 11 paid holidays
  • Disability and basic life insurance
  • Family-forming assistance
  • Mental health program

Working Hours: Full-time (40 hours/week) with flexible paid time off/vacation and 80 hours of paid sick time per year

ASSUMPTION: The salary range provided is market-dependent and may be modified in the future. The benefits package is comprehensive and designed to support employees' overall well-being.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: DoorDash operates in the on-demand delivery and eCommerce sectors, focusing on local logistics and restaurant delivery.

Company Size: DoorDash is a large company with over 10,000 employees, offering opportunities for growth and career advancement.

Founded: DoorDash was founded in 2013 and is headquartered in San Francisco, California.

Company Description:

  • DoorDash empowers local economies by connecting merchants to consumers through its delivery platform
  • The company focuses on providing excellent customer service and supporting its network of Dashers and merchants
  • DoorDash is committed to growing and empowering a diverse and inclusive team

Company Specialties:

  • Local Logistics
  • Restaurant Delivery
  • On-Demand Delivery
  • eCommerce

Company Website: careersatdoordash.com

ASSUMPTION: DoorDash is a well-established company with a strong presence in the on-demand delivery market. It offers a comprehensive benefits package and is committed to fostering a diverse and inclusive work environment.

πŸ“Š Role Analysis

Career Level: This role is at the manager level, with opportunities for people management responsibilities.

Reporting Structure: The Manager will report directly to a Director within the Strategy & Operations team.

Work Arrangement: This role operates in a hybrid model, balancing in-person collaboration with remote work.

Growth Opportunities:

  • Potential to take on people management responsibilities
  • Chance to work on high-impact projects with a broad scope
  • Opportunity to grow within the Strategy & Operations team or explore other roles within DoorDash

ASSUMPTION: This role offers significant growth potential and the chance to work on high-impact projects. It is well-suited for candidates seeking to advance their careers in a fast-paced, dynamic environment.

🌍 Location & Work Environment

Office Type: DoorDash operates multiple offices across the United States, with the option for hybrid work arrangements.

Office Location(s): New York, NY; San Francisco, CA; Los Angeles, CA; Seattle, WA; Chicago, IL; Washington D.C.

Geographic Context:

  • New York, NY: A major financial and cultural hub with a diverse population
  • San Francisco, CA: Known for its tech industry and vibrant culture
  • Los Angeles, CA: A major entertainment and cultural center with a diverse population
  • Seattle, WA: A hub for technology and outdoor recreation
  • Chicago, IL: A major financial and cultural center with a diverse population
  • Washington D.C.: The capital of the United States, with a diverse population and a strong political influence

Work Schedule: Full-time (40 hours/week) with flexible paid time off/vacation and 80 hours of paid sick time per year

ASSUMPTION: DoorDash's hybrid work model allows for flexibility and work-life balance. The company's offices are located in major metropolitan areas with diverse cultural and recreational opportunities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with a recruiter
  • Phone or video interview with the hiring manager
  • On-site or virtual interview with the team
  • Final interview with the Director

Key Assessment Areas:

  • Problem-solving skills and analytical thinking
  • Collaboration and communication skills
  • Strategic mindset and business acumen
  • Cultural fit and alignment with DoorDash's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences
  • Prepare for behavioral and situational interview questions
  • Research DoorDash's products, services, and company culture
  • Be ready to discuss your thoughts on the restaurant delivery market and DoorDash's role within it

ATS Keywords: Marketplace strategy, restaurant growth, data analysis, stakeholder management, cross-functional collaboration, problem-solving, hybrid work, on-demand delivery

ASSUMPTION: DoorDash's interview process is designed to assess candidates' skills, cultural fit, and alignment with the company's mission and values. The company uses a combination of phone, video, and in-person interviews to evaluate candidates.

πŸ› οΈ Tools & Technologies

  • Excel/sheets
  • SQL
  • Data visualization tools (e.g., Tableau, Power BI)
  • Project management tools (e.g., Asana, JIRA)
  • Collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: DoorDash uses a variety of tools and technologies to support its operations and facilitate collaboration among team members. Candidates should be comfortable working with data analysis tools and project management software.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Empower local economies
  • Focus on the customer
  • Act with integrity
  • Be hungry, humble, and empathetic
  • Be one team

Work Style:

  • Collaborative and cross-functional
  • Data-driven and analytical
  • Fast-paced and dynamic
  • Focused on growth and continuous improvement

Self-Assessment Questions:

  • How do you approach working with diverse stakeholders to drive consensus and action?
  • Can you provide an example of a time when you used data to inform a strategic decision?
  • How do you balance short-term priorities with long-term goals in a fast-paced environment?

ASSUMPTION: DoorDash values candidates who are collaborative, data-driven, and able to thrive in a fast-paced, dynamic work environment. The company seeks individuals who align with its mission and values and are committed to empowering local economies.

⚠️ Potential Challenges

  • Managing multiple projects and stakeholders simultaneously
  • Working in a fast-paced, dynamic environment
  • Navigating a large, complex organization
  • Balancing short-term priorities with long-term goals
  • Adapting to changes in the restaurant delivery market and DoorDash's business

ASSUMPTION: This role presents unique challenges and opportunities for growth. Candidates should be prepared to manage multiple projects, work in a fast-paced environment, and adapt to changes in the market and DoorDash's business.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on restaurant growth strategy and operations within the DoorDash marketplace
  • It requires a strong understanding of the restaurant delivery market and DoorDash's products and services
  • Career path comparison: This role can lead to people management responsibilities, senior strategy roles, or other leadership positions within DoorDash

ASSUMPTION: This role is distinct from other strategy and operations roles in its focus on restaurant growth within the DoorDash marketplace. It offers unique opportunities for growth and career advancement within the company.

πŸ“ Sample Projects

  • Developing and executing a new restaurant selection strategy to drive marketplace growth
  • Optimizing in-app merchandising to improve restaurant visibility and order volume
  • Negotiating new merchant partnerships to expand DoorDash's restaurant offerings

ASSUMPTION: This role involves a wide range of projects, from strategic planning to tactical execution. Candidates should be prepared to work on diverse initiatives to drive restaurant growth and improve the DoorDash marketplace.

❓ Key Questions to Ask During Interview

  • What are the most pressing challenges facing the restaurant marketplace, and how can this role address them?
  • How does this role collaborate with other teams, such as Product, Marketing, and Sales, to drive restaurant growth?
  • What opportunities are there for growth and development within this role and the Strategy & Operations team?
  • How does DoorDash support work-life balance for its employees, particularly in a hybrid work environment?
  • What are the key priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: Asking thoughtful questions demonstrates your interest in the role and helps you better understand the responsibilities and expectations associated with it.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant skills and experiences
  • Prepare for behavioral and situational interview questions
  • Research DoorDash's products, services, and company culture
  • Be ready to discuss your thoughts on the restaurant delivery market and DoorDash's role within it
  • Follow up with the recruiter one week after submitting your application, if you haven't heard back

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.