OpenAI logo

Market Researcher, Product Marketing

OpenAI
Full-time
On-site
San Francisco, California, United States

πŸ“Œ Core Information

πŸ”Ή Job Title: Market Researcher, Product Marketing

πŸ”Ή Company: OpenAI

πŸ”Ή Location: San Francisco, CA

πŸ”Ή Job Type: Full-Time, Hybrid (3 days per week in-office)

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: July 9, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

  • Translating insights into actionable marketing plans and executions
  • Driving business results and orienting the team towards strategic thinking
  • Designing, executing, and delivering high-impact research, both quantitative and qualitative
  • Working on a diverse portfolio of business challenges, from reaching new users to growing internationally

ASSUMPTION: This role requires a strong background in market research and data analysis to effectively translate insights into actionable marketing strategies.

πŸ“‹ Key Responsibilities

βœ… Design, execute, and deliver high-impact research, both quantitative and qualitative

βœ… Translate business questions into research plans and data into clear, compelling narratives

βœ… Collaborate with cross-functional teams, including brand, product marketing, creative, and product teams

βœ… Influence executives and stakeholders with data-driven insights

βœ… Manage agencies and vendors to deliver results

ASSUMPTION: This role requires strong communication skills to effectively collaborate with various teams and stakeholders.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Marketing, Statistics, Psychology, or a related discipline)

Experience: 10+ years of experience in data analysis, market research, or a related field

Required Skills:

  • Proven experience in independently executing full-cycle research
  • Extensive background in quantitative and qualitative research methods
  • Experience with data analysis tools (e.g., SPSS, R) and survey programming tools
  • Strong communication and presentation skills
  • Ability to influence executives and stakeholders with data

Preferred Skills:

  • Experience with behavioral data
  • Global research experience

ASSUMPTION: While a Master's degree is not required, it may be beneficial for candidates seeking to advance their careers in market research or related fields.

πŸ’° Compensation & Benefits

Salary Range: $240,000 - $240,000 per year (Based on industry standards for a senior-level market research role in San Francisco)

Benefits:

  • Health, dental, and vision insurance
  • 401(k) plan with company matching
  • Generous time off (vacation, sick, and holidays)
  • Parental leave
  • Employee assistance program
  • Professional development opportunities

Working Hours: Full-time (40 hours per week), with a hybrid work arrangement (3 days per week in-office)

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Research Services

Company Size: 201-500 employees (Mid-size)

Founded: 2015

Company Description:

  • OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity
  • Focuses on creating safe AI systems and deploying them responsibly
  • Values diversity, equity, and inclusion, and invests in initiatives to promote these values

Company Specialties:

  • Artificial Intelligence and Machine Learning

Company Website: openai.com

ASSUMPTION: OpenAI's focus on safety and human needs in AI development sets it apart from other companies in the industry.

πŸ“Š Role Analysis

Career Level: Senior-level role with opportunities for growth and impact

Reporting Structure: This role reports directly to the Marketing team and collaborates with various cross-functional teams

Work Arrangement: Hybrid (3 days per week in-office) with relocation assistance available for new hires

Growth Opportunities:

  • Potential to influence strategic decision-making and drive business results
  • Opportunities to work on diverse and impactful projects
  • Chance to grow within the Marketing team or explore other roles within OpenAI

ASSUMPTION: This role offers significant growth opportunities for candidates looking to make a substantial impact in their career.

🌍 Location & Work Environment

Office Type: OpenAI's San Francisco office is a collaborative and innovative workspace designed to facilitate creativity and productivity

Office Location(s): San Francisco, CA

Geographic Context:

  • San Francisco is a major tech hub with a vibrant culture and diverse population
  • The city offers numerous amenities, including restaurants, museums, and outdoor activities
  • San Francisco has a Mediterranean climate, with mild winters and cool summers

Work Schedule: Full-time (40 hours per week) with a hybrid work arrangement (3 days per week in-office)

ASSUMPTION: The hybrid work arrangement offers flexibility and work-life balance for employees, while still fostering a collaborative and innovative work environment.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen to assess communication and cultural fit
  • In-depth interview to discuss market research experience and skills
  • Case study or research project to evaluate problem-solving and analytical skills
  • Final interview with the hiring manager or a panel of stakeholders

Key Assessment Areas:

  • Market research experience and skills
  • Communication and presentation skills
  • Problem-solving and analytical skills
  • Cultural fit and alignment with OpenAI's values

Application Tips:

  • Highlight relevant market research experience and achievements in your resume
  • Tailor your cover letter to demonstrate your understanding of the role and your fit with OpenAI's mission and values
  • Prepare for the case study or research project by brushing up on your market research skills and familiarizing yourself with OpenAI's products and services

ATS Keywords: Market Research, Data Analysis, Quantitative Research, Qualitative Research, Survey Development, Data Analysis Tools, GTM Strategy, Brand Research, Campaign Development, Global Research Studies, Behavioral Data

ASSUMPTION: OpenAI's application process is designed to assess candidates' skills and cultural fit, with a focus on finding the best fit for the role and the organization.

πŸ› οΈ Tools & Technologies

  • Data analysis tools: SPSS, R
  • Survey programming tools: SurveyMonkey, Qualtrics
  • Presentation tools: PowerPoint, Google Slides
  • Project management tools: Asana, Trello

ASSUMPTION: The tools and technologies listed are common in market research roles and may vary depending on the specific needs of the project or organization.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Safety
  • Human needs
  • Diversity, equity, and inclusion

Work Style:

  • Collaborative
  • Innovative
  • Data-driven

Self-Assessment Questions:

  • How do you ensure that your research considers the safety and human needs aspects of AI development?
  • How do you approach working collaboratively with diverse teams and stakeholders?
  • How do you stay up-to-date with the latest market research trends and tools?

ASSUMPTION: OpenAI values candidates who are passionate about creating safe and responsible AI systems and who can thrive in a collaborative and innovative work environment.

⚠️ Potential Challenges

  • Working on a diverse portfolio of business challenges may require candidates to adapt quickly and learn new skills
  • The hybrid work arrangement may present challenges in maintaining a strong work-life balance
  • OpenAI's focus on safety and human needs in AI development may require candidates to think critically about the ethical implications of their research
  • San Francisco's high cost of living may present financial challenges for some candidates

ASSUMPTION: These potential challenges can be mitigated by effective time management, open communication, and a strong commitment to OpenAI's mission and values.

πŸ“ˆ Similar Roles Comparison

  • Unlike other market research roles, this position focuses specifically on product marketing and requires a strong understanding of GTM strategies
  • OpenAI's focus on safety and human needs in AI development sets it apart from other companies in the industry
  • This role offers significant growth opportunities for candidates looking to make a substantial impact in their career

ASSUMPTION: This role is unique in its focus on product marketing and OpenAI's commitment to creating safe and responsible AI systems.

πŸ“ Sample Projects

  • Conducting a global survey to understand user needs and preferences for a new AI product
  • Analyzing behavioral data to optimize marketing campaigns and improve user engagement
  • Developing a brand positioning strategy for OpenAI's suite of products

ASSUMPTION: These sample projects are intended to illustrate the types of research and analysis that candidates may be expected to perform in this role.

❓ Key Questions to Ask During Interview

  • How does OpenAI ensure that its AI systems are developed and deployed responsibly?
  • Can you describe the team structure and dynamics within the Marketing team?
  • How does OpenAI support the professional development and growth of its employees?
  • What are the most pressing business challenges facing the Marketing team, and how can this role help address them?
  • How does the hybrid work arrangement support a strong work-life balance for employees?

ASSUMPTION: These key questions are designed to help candidates better understand the role, the team, and the organization, and to demonstrate their interest in and fit for the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your relevant market research experience and skills
  • Write a cover letter that demonstrates your understanding of the role and your fit with OpenAI's mission and values
  • Prepare for the case study or research project by brushing up on your market research skills and familiarizing yourself with OpenAI's products and services
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.